NS1000 V3.0 - Other features -

NS1000 V3.0- Other features -

Rev1.1 08 Aug., 2013

2

Table of Contents

1. Overview2. Features3. How to program

33

Chapter 1Overview

4

1. Overview

Integrated IP trace tool Full Call Log for Extension calls on PT Own Extension Directory for each Tenant P2P connection between IP-Trunk and IP-PT T.38 support for Extension side E-mail notification with TLS/SSL Backup Master Mode / Isolated Mode indication on phone Conference Group Call Enhancement New Activation Key Same Enhancement as TDE/NCP

KX-NS1000 V3.0 also supports the following features.

55

Chapter 2Features

66

2-1 Integrated IP trace tool

Current NS1000, TDE series and NCP series provides binary trace data file saved in memory as PRTSIPC file for SIP information and PRTH323 file for H.323 information.So they can’t be readable besides our engineer.New Off-line Web MC will convert IP trace file to pcap file as wireshark file format.Then these information will be readable for everyone.

PRTSIPC file

PRTH323 file

Convert tool in NS1000Off-line Web MC

PRTSIPC_cap.pcap

PRTH323 _cap.pcap

Wireshark

For Easy trouble shooting, SIP and H323 trace will be visible by using Wireshark.

You don’t need to visit site to get trace for initial investigation

- Trace Data will be collected per system (not per slot/port)- 600 trace data are recorded (1500 bytes / 1trace data)- Trace Data format that is produced by NS different since V3. This means that trace data from V2 or V1 can’t be converted by this tool.

2. Features

77

<Dial using Log>0/9-0987654321

7-80-101 105

102

HQ7-81

101 102 105

2-2 Full Call Log for Extension calls on PT

Ext call need to record into the outgoing call log same like CO call. Outgoing call logTarget call : CO/Tie/Ext (Refer to the following condition)The number of record : The number of record for each extension (1-100)Display : Only dial (Name is not displayed) Register for speed dial : Only CO call / TIE call

Especially big enterprise customer would like to log call from/to other EXT thus their office size is quite big.

Outgoing Call Log -5000 records for PT per system*System Base setting (Entire One-look )

2. Features

88

<Call back using Log>0/9-0987654321

7-80-101102

HQ7-81

101 102

IP NetworkBranch

7-80

101

Public Telephone Network

09-8765-4321

Ext call need to record into the incoming call log same like CO call. Incoming call logTarget call 　　　　　　 : CO/Tie/Ext The number of record : The number for each extension (1-100) The number for ICDG (1-100)Display : Dial and nameRegister for speed dial : Only CO call / TIE call

Number of Incoming Call Log -10,000 records for PT 　 per system

2. Features2-2 Full Call Log for Extension calls on PT

*System Base (Entire One-look )

99

2-3 Own EXT Directory for each Tenant

AdrianAlfredAmandaAngelicaBillVIEW EXIT PREV NEXT

AdrianAlfredCharlesClinton DouglasVIEW EXIT PREV NEXT

<Before spec change>All extension number that is in the system is shown on extension directory.

<After spec change>Extension number that belong to only own tenant is shown on extension directory.

Note1) If tenant operator is not in same tenant then the operator will not be shown in Extension Directory. This situation is same for System operator.Note2) PS contact list does not support this function.

To restrict for showing Extension Directory of other company under same PBX is required.(System Speed dial already has been restricted for other tenants at current version)

2. Features

Amanda, Angelica and Bill is other Tenant member

1010

Supported P2P connection type 1) IP Extension – IP Extension (Already support from Ver.1) 2) SIP Trunk –IP Extension (New)

ITSP

SIP/MGCP signaling

Peer to Peer connection

2. Features2-4 P2P connection between IP-Trunk and IP-PT

SIP signaling

1111

Available media type on P2P connection.


Type of mediaType of P2P connection

AUDIO VIDEO DATA * Others

IP-Extension – IP Extension Yes Yes Yes No

IP-Extension – SIP Trunk Yes Yes Yes No

* 　 Only support T.38 FAX

1212

IP Extension IP TrunkNT500Series*

NT300series

UT series

3rd party SIP phone

SIP Trunk

H.323 Trunk

NT500 series* Yes Yes Yes Yes Yes No

NT300 series Yes Yes Yes Yes No No

UT series Yes Yes Yes Yes Yes No

3rd party SIP phone Yes Yes Yes Yes Yes No

SIP Trunk Yes No Yes Yes No No

H.323 Trunk No No No No No No

Support IP-Trunk and IP telephone by P2P connectionFollowing is combination table for P2P connection

* Firmware upgrade is required for NT543/546/560.


1313

T.38 protocol is supported at Extension communication. Voice to T.38 media transition available. But noT.38 to Voice.

2. Features2-5 T.38 support for Extension side

1414

Supported SMTP over TLS functionFollowing table shows what type of TLS/SSL is for SMTP.

Type of TLS/SLS MPR Ver.1,2 MPR Ver.3

SMTPover SSL No No

STARTTLS Yes(Limited supportG-Mail only) Yes

2. Features2-6 E-mail notification with TLS

E-mail accounts of MS-exchange and Hotmail can be used by this enhancement.

1515

2. Features2-7 Backup Master Mode / Isolated Mode indication on phone

System Alarm Button EnhancementSystem Alarm Button can show status of either Backup Master Mode or Isolated Mode on the PT phones.

LED status RemarksMaster (Normal) Mode OffBackup Master Mode Red OnIsolated Mode Red On

Condition)• Current mode (whether Backup Master Mode or Isolated Mode) can be indicated

on LCD of the phone by pressing the key while Red ON. The key work as System Alarm key so if there is/are more error then showing those error by pressing the key again.

• Backup Master Mode indication: Phones under Backup Master and Slaves which are controlled by Backup Master.• Isolated Mode indication: Phones under Isolated Slave unit.

Note)• NT and DT can assign System Alarm Key on their FF keys. UT, UDT and TCA do not support this feature.

1616

2. Features 　

2-8 Conference Group Call Enhancement

Built-in function (V3.0 Enhancement)

Conference Bridge Solution

Panasonic provides Conference Group Call solution as Panasonic solution lineup. You can offer suitable solution according to the customer’s requirements.

Capacity (Participants)

Functionality (Screen/R

eporting flexibility, Agent

tool)

- Up to 32 conference call

- Scheduled Dial-out (Up to 96)

- Scheduled Meet-me conference (Up to 96)

Participants

- Initiator calls participants one by one in order.

- Initiator calls a conference group.

Participants access the conference with conference

room No. and PIN No.

Initiator

InitiatorCA ModuleAppliance

CA Module Screen

Dial-out

Meet-me

CA Module automatically calls participants at onceaccording to the schedule.

* By using CA (CA Pro, CA Operator Console, CA Supervisor), initiator can call up to 31 participants

at once 　 from CA Screen. However, up to 8 parties can speak at same time as same as current (till Ver2) specification.

1717

2. Features2-8 Conference Group Call Enhancement

Up to 32 parties can speak at same time in the conference group call.

Extension Trunk

IP -PT SLT DPT PS SIP/H.323 Analogue ISDN

Initiator Yes Yes Yes Yes No No No

Attendee Yes Yes Yes Yes Yes Yes Yes

Note) CA does not support this function. In other word when CA initiates the conference group call, up to 8 parties can speak at same time as same as current (till Ver2) specification.

Built-in Conference Group Call Enhancement (V3.0 enhancement)

1818

New Activation Key for new features.

2-9 New Activation Key

Model Name Feature Maximum No Description

KX-NSF201Call centerFeatureEnhancement

1 Built-in ACD Report, Announcement ofwaiting number for queuing

Centralized Activation Key


KX-NSN101 Built-in Router 1 Activate Router function

KX-NSN216 IPsec (VPN)(16sessions) 2 Activate 16 sessions of IP-VPN (IPsec) for

Built-in Router

Distributed Activation Key

Note) Above features can be used as free trial for 60days after activate these AK in Activate Pre-Installed Activation Keys menu.

2. Features

1919

New Activation Key for IP phone capacity expansion type.

2-9 New Activation Key


KX-NSX910 Expansion AKfrom NSM005 1 IP phone Capacity is increased to 100ports



Distributed Activation Key

Pre-installed

NSM005NSM010

NSM030NSM099

30 50 100 300 640

NSX910 NSX930 NSX999

IP phone capacity

CurrentAK

New AK

2. Features

2020

2-10 Same Enhancement as TDE/NCP

2. Features

Enhancement items TDE/NCP

NS Ver.2

NSVer.3

1 US-DECT(KX-WT125/126) key Operation (Only for US) V4.2 No YES2 Incoming Call Log Improvement V4.2 No YES3 SIP Video phone Support V4.2 Yes <-

4

Call center enhancement

V5.0

- -1) Maximum queuing : 30->100 No YES2) Exit from ICD queuing and leave message to VM No YES3) Automatic recording Yes <-

5 Emergency call alert after dialing (Not only after talking) V5.0 No YES6 DECT paging without PS setting V5.0 No YES7 One touch busy override by SCO key V5.0 No YES8 Tenant based ARS V5.0 No YES

9SIP Trunk Enhancement(Refer for Transfer, Disable for T.38, Caller-ID w/ Alphabet, Diversion header for forwarding ）

V5.0 No YES

10 Verification code for SIP phone V5.0 Yes <-

11 Walking Extension Enhancement V5.0 No YES

2121

2-10 Same Enhancement as TDE/NCP

2. Features

Enhancement items TDE/NCP

NSVer.2

NSVer.3

12 CLIP when Transfer V5.0 No YES

13 Incoming Call LCD V5.0 No YES14 Incoming Call LCD (SLT) (Only for RU/UA) V5.0 No YES15 ICD Group Log when VM answer V5.0 No YES16 Support KX-TDA1178/1176 in TDE100/200 (without expansion memory) V5.0 No YES17 Overflow immediately (to VM) when all logout V6.0 No YES18 Automatic log-out for last agent V6.0 No YES

19 DSS key improvement for boss- Caller name display before listen-in (call monitor) or busy override V6.0 No YES

20 DSS key improvement for colleague- Caller name display before call pickup V6.0 No YES

21 Hotel numbering plan- Duplicated extension number such as 3 and 301 V6.0 No YES

22 New KX-TDA6179 SLT 24-port card with message & caller ID for KX-TDE600 V6.0 No YES

23 Trunk Group Access Order for Tenant V6.0 No YES24 Intercept to VM V6.0 No YES25 Improvement for SIP / H.323 V6.0 No YES

2222

Chapter 3How to program

2323

3-1 Integrated IP trace tool

3. How to program

New Icon for pcap file converter

Step 1 Click pcap Converter in Main Menu.. Open File screen will be displayed.

Step 2 Click Browse and choose trace file.

Step 3 Click Open. pcap file will be created automatically as file name; “xxxxx_cap.pcap”

- Trace Data will be collected per system (not per slot/port)- 600 trace data are recorded (1500 bytes / 1trace data)

2424

3-2 Full Call Log for Extension calls on PT

Whether Extension call will be logged or not can be set at,<2. System- 9.System Option- Option7>

3. How to program

Note: Each PT can set Number of Log information from 1 to 100 in <4.Extension-TAB.Option 7>

2525

3-3 Own EXT Directory for each Tenant

<6. Features – 5. Tenant>

3. How to program

Whether showing own Tenant EXT only or showing all EXT in the System at EXT directly or not at,

2626

Specifies whether P2P connections are enabled between SIP trunks and IP extensions.Value Range 　 Disable, Enable (Default : Disable)　

3-4 P2P connection between IP-Trunk and IP-PT

3. How to program

<2. System- 9.System Option- Option8>

2727

Specifies whether P2P Group Number at each SIP trunk port,Value Range: 1-256　


3. How to program

<1. Configuration - 1.Slot- V-SIP GW - Main>

2828

Enables the sending of hold music to an IP trunk during a P2P connection call between an IP extension and IP trunk. Value Range : Disable, Enable 　


3. How to program

<1. Configuration - 1.Slot- Site Property - Main>

2929

T.38 protocol related parameters can be adjusted at ,

3-5 T.38 support for Extension side

3. How to program

<1. Configuration - 1.Slot- V-SIP EXT – FAX/T.38>

3030

Supported SMTP over TLS.When `SMTP for TLS` is Enable , the STARTTLS encryption method is used

3-6 E-mail notification with TLS

3. How to program

3131

3-7 Backup Master Mode / Isolated Mode indication on phone

System Alarm Button EnhancementSystem Alarm Button can show status of either Backup Master Mode or Isolated Mode on the PT phones.

3. How to program

3232

3-8 Conference Group Call Enhancement

Specifies how many simultaneous speakers in same Group.Value Range 　 : 8 Party , 32 Party　

<2. System- 9.System Option- Option8>

3. How to program

3333

Appendix

3434

1) Incoming Call Log Improvement Additional 3 type of incoming log is supported. User can select either log those type of call into the call log or not.

Condition Logging Condition1. Busy Tone to Caller Busy/Intercept (when Called Party is Busy)

Select either Record Log or not when No answered2. Intercept Busy

3. Fwd All / Fwd Busy Fwd All/Fwd BusySelect either Record Log or not when No answered

4. Fwd No Answer Same operation as Version 25. Intercept No Answer

6. Call pick up Call PickupSelect either Record Log when pick upped or not answered

New Parameter:Select Logging Call History mode

Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V4.2

Appendix

3535

2) One Touch Busy Override by SCO Key User can barge in caller by pressing Busy S-CO Line Key and Dial `3` This function enable easy call transfer to the other party. This is good for residential user.

Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items-

Appendix

New Parameter:Enable or Disable Busy override function

3) Verification code for SIP phone (NS Ver2.0 already supports this) Verified Code Entry can be done from SIP Phone. Following is operation is Verified code entry instruction

V5.0

3636

4) SIP Trunk Enhancement 4-1) Support Rejecting SIP-T38 FAX call Can be set up either accept or reject T38 FAX Relay call.

New Parameter:Reject/Accept T38 call

4-2) Remove Alphabet from Caller ID data When SIP Provider send Caller ID information with Alphabet, NS1000 V3 will automatically remove alphabet data. Note: No programming is required.


Appendix

3737

4-3) Support Call Diversion Header for SIPCaller ID(CLIP Information) can be sent by using SIP Protocol/Diversion Header, when the call is diverted.

New Parameter:Enable/Disable Diversion Header function for transfer call


Appendix

3838

4-4) Support “Refer” for screened TransferWhen Extension 101 transfer Subscriber Acall to the Subscriber B, just use `Refer`function, then no sip channel will occupiedafter complete transfer

Telephone Networkincl Mobile Network

SIP Provider

Subscriber B

Ext 101

Subscriber A

New Parameter:Enable/Disable “Refer” function for Screened transfer call

New Parameter:Enable/Disable “Refer” function for Unscreened transfer call


Appendix

3939

5) Walking Extension Enhancement When Extension is Service out mode then the Extension set as DND as well.

Set Service out by own extension.

When display is locked, PIN entry is required for followings.- Personal Speed Dial- Incoming Call Log- Outgoing Call Log- and Listening to SVM

Release Service out by other extension.


Appendix

4040

6) CLIP when Transfer If UM or VM is used as centralized VM, extension user in remote office wants to see caller ID of caller instead of UM/VM extension number. Therefore “Send CLIP of CO caller” should be enabled.

On the other hands, when extension user transfers CO call to cellular and if CO Caller CLIP “01-xxx-yyyy” is informed to telephone company “03”, some telephone company disconnects the call. Therefore “Send CLIP of CO caller” should be disabled.

=> NS sends “CLIP of CO caller” always regardless setting, if call is transferred by UM/VM.


Appendix

TelephoneNetwork

(01)

080-888-7777

Ext 10103-333-4444

TelephoneNetwork

(03)

MobileNetwork

(080)

Ext 201 UM/VM

01-234-5678or

03-333-4444

01-234-5678Always

01-234-5678

4141

7) Incoming Call LCD Caller name or ID / DID name / CO line number is displayed on PT LCD. They can be switched by “Transfer” key or “INFO” soft key. If user presses the button by happen, this becomes cause of trouble, because last mode is displayed at first from next call. “My phone does not displays caller ID always…” => NS does not save display mode, even after PT operation. - Display switch operation itself is kept. - Display mode can be assigned using PCMC. - “Automatic save after PT operation” is kept by PCMC system reserved bit. Default is new specification.


Appendix

4242

8) Tenant Base ARS Tenant independent ARS table If ARS is enabled for tenant Each tenant assign 50 ARS tables each as follow Tenant 1 : ARS Leading Table 01-50 Tenant 2 : ARS Leading Table 51-100 : Tenant 20 : ARS leading Table 951-1000

Select ARS TableTenant1: On for Local Access Operation (Table 0001 to 0050)Tenant2: On for Local Access Operation (Table 0051 to 0100)Tenant3: Same as System Setting (Table 0001 to 1000) Tenant4: Off (No ARS Table)


AppendixV5.0

4343

8) Tenant Base ARSTenant independent ARS table If ARS is enabled for tenant


Appendix

Select ARS TableTenant1: On for Local Access Operation (Table 0001 to 0050)Tenant2: On for Local Access Operation (Table 0051 to 0100)Tenant3: Same as System Setting (Table 0001 to 1000) Tenant4: Off (No ARS Table)

V5.0

4444

9) Trunk Group Access Order for Tenant When incoming call from TRG1 is for tenant 1, and incoming call from TRG2 is for tenant 2, tenant 1 uses TRG1 for outgoing call also and Tenant 2 uses for TRG2 for outgoing call also. But TRG2 should be allowed for Tenant 1 as 2nd priority of outgoing call, when all CO in TRG1 are occupied. And TRG1 should be allowed for Tenant 2 as 2nd priority of outgoing call, when all CO in TRG2 are occupied.


AppendixV6.0

Tenant 1 Tenant 2

TRG 1TRG 2Usually

TRG1 Occupied TRG2 Occupied Tenant 2Tenant 1

4545

10) DSS key improvement for colleague Colleague can confirm caller information before pick up call.

By Ext102,following operation can be done1. Press DSS key for 101 during Ext 101 has incoming call (LED DSS turn LED)2. Ext 102 calls Ext 101, hears busy tone and LCD shows who is calling .3. Press DSS key again during busy tone to pick up the call.

Mike Smith01-2345-6789

Ext102(Colleague)

Ext101:Susan(Ringing)

COS Call Pick-up by DSS Caller Information Display before Call Pick-up (New)

Operation for Call pick-up using DSS key

Disable Disable or Enable Not availableEnable Disable [DSS] to pick up the callEnable Enable [DSS] to display LCD and again to pick up the

call


Appendix

4646

11) DSS operation for Boss Boss can check Employee talking with whom by phone number before Listen-in or Busy Override.

By Ext102,following operation can be done1. Press DSS key for 101 while Ext 101 is talking.2. Ext 102 calls Ext 101, hears busy tone and LCD shows who is taking to.3. Then Boss can Busy override / Listen-in (Call Monitor) / BSS / Call Back / MSW

Mike Smith01-2345-6789

Ext102(Boss)

Ext101:Susan(Ringing)

Need to set `Enable` for this function

Note:This improvement is available for DECT PS as well.


Appendix

4747

12) Improvement for SIP / H.323


Appendix

SIP trunk is improved for type approval of SIP provider in Chile. H.323 is improved to connect with PBX made by other maker.

IP Network

H.323

4848

END

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20130801-01 　 8 NS1000 V3.0 Other features_Rev1.0_01Aug2013.pptx - 1st Release

Modification

20130808-02 　 8 NS1000 V3.0 Other features_Rev1.1_08 Aug 2013.pptx - Add Conference feature Lineup P.16

Documents

NS1000 V3.0 - Other features -