OSSS Product Brochure - lean.org Product... · Lean Six Sigma has been a powerful tool for corporate process improvement ... Section Quizzes and Phase Exams, including answer keys

Open Source Six Sigma Products 3/1/2008

Open Source Six Sigma

2 | P a g e C o p y r i g h t O p e n S o u r c e S i x S i g m a

Mar. 1

Training Materials, Digital Downloads: Page 3

Course Manuals, Digital / Physical: Page 9

eBooks, Digital Downloads: Page 14

Quick Reference Guides, Digital Downloads: Page 19

Assessments, Digital Downloads: Page 26

Training Aids, Physical: Page 27



Mar. 1

Training Materials

Black Belt Training Materials v9.0

The complete Lean Six Sigma DMAIC course prepares participants to perform the role of a LSS Black Belt. The Lean Six Sigma Black Belt Training Materials are a comprehensive curriculum covering everything within the Lean Six Sigma D‐M‐A‐I‐C body of knowledge required to successfully prepare students to achieve Black Belt certifications and performance standards. The OSSS materials are much more than simple tools training, this curriculum is formatted in such a way that the problem‐solving strategy is demonstrated throughout the course. By utilizing various Statistical and Business Improvement tools participants and trainers can clearly see and communicate the flow and process of the methodology in order to instill both the tactical and strategic aspects of the LSS Black Belt skill set. The almost 1200 slides are accompanied with instructor notes and slide explanations to ensure the correct interpretation and explanation of topics. The implementation roadmaps within each phase provide a clear line‐of‐sight for putting into practice the problem solving technology. Various group exercises utilizing training aids, pre‐formatted data sets and templates facilitate interactive group learning within a class. Thousands of industry and academic MBB trainers, coaches and mentors rely on the OSSS LSS Black Belt training materials to facilitate the benchmarking and reconstruction of their current materials and to train Lean Six Sigma Black Belts across the world.

Course Highlights:

1176 Slide PowerPoint Presentation Instructor Notes 20 Templates 37 Data Sets Target Audience: Those whose work assignment will be to a fulltime Black Belt position and

those who will proceed to become Master Black Belts



Mar. 1

Green Belt Training Materials v9.0

The complete Lean Six Sigma DMAIC course prepares participants to perform the role of a LSS Green Belt. The Lean Six Sigma Green Belt Training Materials are a comprehensive curriculum covering everything within the Lean Six Sigma D‐M‐A‐I‐C body of knowledge required to successfully prepare students to achieve Green Belt certifications and performance standards. The OSSS materials are much more than simple tools training, this curriculum is formatted in such a way that the problem‐solving strategy is demonstrated throughout the course. By utilizing various Statistical and Business Improvement tools participants and trainers can clearly see and communicate the flow and process of the methodology in order to instill both the tactical and strategic aspects of the LSS Green Belt skill set. The 1000 plus slide set is accompanied with instructor notes and slide explanations to ensure the correct interpretation and explanation of topics. The implementation roadmaps within each phase provide a clear line‐of‐sight for putting into practice the problem solving technology. Various group exercises utilizing training aids, pre‐formatted data sets and templates facilitate interactive group learning within a class. Thousands of industry and academic MBB trainers, coaches and mentors rely on the OSSS LSS Green Belt training materials to facilitate the benchmarking and reconstruction of their current materials and to train Lean Six Sigma Green Belts across the world.

Course Highlights:

1047 Slide PowerPoint Presentation Instructor Notes 20 Templates 35 Data Sets Target Audience: Process Owners, Corporate and Line Management and prospective LSS Black

Belts



Mar. 1

Yellow Belt Training Materials v9.0

The complete Lean Six Sigma course prepares participants to perform the role of a LSS Yellow Belt. The OSSS materials are much more than simple tools training, this curriculum is formatted in such a way that the problem‐solving strategy is demonstrated throughout the course. By utilizing various Statistical and Business Improvement tools participants and trainers can clearly see and communicate the flow and process of the methodology in order to instill both the tactical and strategic aspects of the LSS Yellow Belt skill set. The 500 plus slides are accompanied with instructor notes and slide explanations to ensure the correct interpretation and explanation of topics. The implementation roadmaps within each phase provide a clear line‐of‐sight for putting into practice the problem solving technology. Various group exercises utilizing training aids, pre‐formatted data sets and templates facilitate interactive group learning within a class. Thousands of industry and academic MBB trainers, coaches and mentors and program mangers rely on the OSSS LSS Yellow Belt training materials to provide problem‐solving approaches and awareness across the organization to create critical mass within the organizations DNA.

Course Highlights:

503 Slide PowerPoint Presentation Instructor Notes 19 Templates 15 Data Sets Target Audience: Process Members and Owners and prospective LSS Team Members

LSS Executive Introduction v1.1

As a company considers the merits of undertaking a Lean Six Sigma Initiative, it is important the Executive understand the capabilities, resource commitment and resultant performance improvement expectations. This course provides that understanding. Lean Six Sigma has been a powerful tool for corporate process improvement initiatives for over twenty years. This course describes the methodology, how it is used, what types of issues it addresses and what the expectations of the program should be. Also discussed are the requirements for initiating and managing a successful Lean Six Sigma program.

Course Highlights:

105 Slide PowerPoint Presentation Instructor Notes Target Audience: Executive Team or Division Level Management



Mar. 1

LSS Awareness v1.1

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used. This course provides that knowledge to all employees. As Lean Six Sigma permeates your company, the terminology people use will change. Teams will be formed to conduct improvement projects. The “talk of the town” will be Lean Six Sigma. To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology, objectives and the role each employee can play in this effort.

Course Highlights:

108 Slide PowerPoint Presentation Instructor Notes Target Audience: All Employees not trained in other Lean Six Sigma disciplines

LSS Champion v3.1

A LSS Champion is responsible for Project Selection, Team assignment and progress tracking. This course prepares one to fulfill that role. Champions are key players in the success of any Lean Six Sigma deployment. They are the front line to selecting and guiding your Lean Six Sigma trained personnel. Their role is also that of generating project ideas, prioritizing them, assigning them and tracking them to successful completion. The OSSS Lean Six Sigma Champion course provides everything one must know to perform this function to the highest standards.

Course Highlights:

141 Slide PowerPoint Presentation Instructor Notes 6 Templates 4 Template Samples Target Audience: Management and those whose role will be that of Lean Six Sigma Champions



Mar. 1

Project Selection v3.1

Successful implementation of a Lean Six Sigma Program is significantly dependent upon effective allocation of resources and focus on the most impactful activities. This course guides management through a process to assure these objectives are accomplished. Generating high impact projects consists of performing a Project Selection Process (“PSP”) to identify the company’s areas of concern; those areas where significant business problems or opportunities exist. The opportunity analysis is performed through two primary approaches: 1) by identifying any and all opportunities perceived by the management team and 2) by identify specific problems which are preventing the accomplishment of specific goals and objectives of the organization. The methodology of the PSPA will create a fertile and highly structured list of projects linked to strategy and projected benefits (dollars) that are then organized by area and responsibility.

Assisting the PSP methodology is a process for defining projects, assuring they are clearly written with all of the essential information to achieve meaningful results. The PSP is a complete methodology from project ideation to project definition, selection and ongoing management through the business improvement roadmap.

Course Highlights:

57 slide PowerPoint Presentation Facilitator Guide Facilitator Notes 7 Templates Target Audience: Any corporate unit with the unit manager and all direct reports. Can be used at the

Department, Division or Corporate Level.

LSS Team Members v1.1

The Lean Six Sigma methodologies are best applied through the use of Project Teams. This course prepares people to participate and contribute to these team activities. The Lean Six Sigma Team Member course describes the methods and objectives of Lean Principles and the Six Sigma DMAIC methodology. It prepares the participant to serve effectively as a Team Member on an improvement project. It contains definitions for the terminology utilized in these practices and gives a view as to how the Lean and Six Sigma tools are applied to lead to improved business processes.

Course Highlights:

145 Slide PowerPoint Presentation Instructor Notes Target Audience: Process Owners and Managers who may be Team Members for Lean Six Sigma

business improvement projects.



Mar. 1

Process Management v6.1

Course addresses the use of Process Management, Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within a firm. The OSSS Process Management Course demonstrates how to identify and select key business processes and how to fully characterize, improve and manage them. The Process Management Course breaks down how to manage business processes so that they are effective, efficient and adaptable. Through the use of various tools, methodologies, management approaches and technologies you will learn that process management is the collection and orchestration of these efforts in order to assure improvement and success.

Course Highlights:

352 Slide PowerPoint Presentation Instructor Notes 14 Templates Target Audience: Novices, Managers, Trainers, Consultants



Mar. 1

Course Manuals

Black Belt Course Manual

A professionally formatted in‐class manual and reference text, accompanies the LSS Black Belt Training Materials. Used as both an in‐class participant’s training guide and a reference tool for both beginner and seasoned Black Belts. The OSSS course manual provides a professional format consisting of the LSS Black Belt Training Materials slide content and in‐depth topic explanation. The OSSS Black Belt Manual is being used by tens of thousands of Black Belt students across the world in both universities and industry.

Manual Highlights:

In‐Depth Explanations covered in 645 Pages Step‐by‐Step “how to’s” for analyzing and interpreting Six Sigma tools Section Quizzes and Phase Exams, including answer keys Clearly highlights proven roadmaps and application strategies Includes Exercises, Examples, Templates and Data Sets

Green Belt Course Manual

A professionally formatted in‐class manual and reference text, accompanies the LSS Green Belt Training Materials. Used as both an in‐class participants training guide and a reference tool for both beginner and seasoned Green Belts. The OSSS course manual provides a professional format consisting of the LSS Green Belt Training Materials slide content and in‐depth topic explanation. The OSSS Green Belt Manual is being used by tens of thousands of Green Belt students across the world in both universities and industry.

Manual Highlights:




Mar. 1

Yellow Belt Course Manual

A professionally formatted in‐class manual and reference text, accompanies the LSS Yellow Belt Training Materials. Used as both an in‐class participants training guide and a reference tool for both beginner and seasoned Yellow Belts. The OSSS course manual provides a professional format consisting of the LSS Yellow Belt Training Materials slide content and in‐depth topic explanation. The OSSS Yellow Belt Manual is being used by tens of thousands of Yellow Belt candidates across the world in both universities and industry.

Manual Highlights:


LSS Executive Introduction Course Manual

A professionally formatted in‐class manual and reference text., accompanies the LSS Executive Introduction Training Materials. Used as an in‐class participants training guide for LSS Executive Introduction Training. The OSSS course manual provides a professional format consisting of the LSS Executive Introduction training slide content accompanied with in‐depth topic explanation. Lean Six Sigma has been a powerful tool for corporate process improvement initiatives for over twenty years. This manual describes the methodology, how it is used, what types of issues it addresses and what the expectations of the program should be. Also discussed are the requirements for initiating and managing a successful Lean Six Sigma program.

Manual Highlights:

In‐Depth Explanations covered in 83 Pages Descriptions of Process Management, Lean Principles and Six Sigma Managing the Deployment Model Various Course Descriptions Lean Six Sigma Glossary of Terms



Mar. 1

LSS Awareness Course Manual

A professionally formatted in‐class manual and reference text, accompanies the LSS Awareness Training Materials. Used as an in‐class participants training guide for LSS Awareness Introduction Training. The OSSS course manual provides a professional format consisting of the LSS Awareness Introduction training slide content accompanied with in‐depth topic explanation. As Lean Six Sigma permeates your company, the terminology people use will change. Teams will be formed to conduct improvement projects. The “talk of the town” will be Lean Six Sigma. To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology, objectives and the role each employee can play in this effort.

Manual Highlights:

In‐Depth Explanations covered in 84 Pages Descriptions of Process Management, Lean Principles and Six Sigma Descriptions of the roles each employee plays in a Lean Six Sigma deployment Lean Six Sigma Glossary of Terms

Champion Course Manual

A professionally formatted in‐class manual and reference text. Accompanies the LSS Champion Training Materials. Used as an in‐class participants training guide for Champion Training. The OSSS course manual provides a professional format consisting of the Champion training slide content accompanied with in‐depth topic explanation. Champions are key players in the success of any Lean Six Sigma deployment. They are the front line to selecting and guiding your Lean Six Sigma trained personnel. Their role is also that of generating project ideas, prioritizing them, assigning them and tracking them to successful completion. The OSSS Lean Six Sigma Champion course provides everything one must know to perform this function to the highest standards.

Manual Highlights:

In‐Depth Explanations covered in 108 Pages Descriptions of Process Management, Lean Principles and Six Sigma Champion Responsibilities and how to execute them are covered Lean Six Sigma Glossary of Terms Includes Exercises, Examples and Templates



Mar. 1

Project Selection Course Manual

A professionally formatted in‐class manual and reference text, accompanies the Project Selection Training Materials. Used as an in‐class participants training guide for Project Selection Training. The OSSS course manual provides a professional format consisting of the Project Selection training slide content accompanied with in‐depth topic explanation. Generating high impact projects consists of performing a Project Selection Process (“PSP”) to identify the company’s areas of concern; those areas where significant business problems or opportunities exist. The opportunity analysis is performed through two primary approaches: 1) by identifying any and all opportunities perceived by the management team and 2) by identify specific problems which are preventing the accomplishment of specific goals and objectives of the organization. The methodology of the PSPA will create a fertile and highly structured list of projects linked to strategy and projected benefits (dollars) that are then organized by area and responsibility.

Manual Highlights:

In‐Depth Explanations covered in 34 Pages How to Recognize Opportunities in the organization How to Define and Prioritize those opportunities How to Launch and Track Lean Six Sigma projects Includes Exercises, Examples and Templates

LSS Team Members Course Manual

A professionally formatted in‐class manual and reference text, accompanies the LSS Team Members Training Materials. Used as an in‐class participants training guide for LSS Team Members Training. The OSSS course manual provides a professional format consisting of the LSS Team Members training slide content accompanied with in‐depth topic explanation. The Lean Six Sigma Team Member course describes the methods and objectives of Lean Principles and the Six Sigma DMAIC methodology. It prepares the participant to serve effectively as a Team Member on an improvement project. It contains definitions for the terminology utilized in these practices and gives a view as to how the Lean and Six Sigma tools are applied to lead to improved business processes.

Manual Highlights:

In‐Depth Explanations covered in 110 Pages Descriptions of Process Management, Lean Principles and Six Sigma How to effectively work in Teams



Mar. 1

Process Management Course Manual

A professionally formatted in‐class manual and reference text, accompanies the Process Management Training Materials. Used as an in‐class participants training guide for Process Management Training. The OSSS course manual provides a professional format consisting of the Process Management training slide content accompanied with in‐depth topic explanation. The OSSS Process Management Course demonstrates how to identify and select key business processes and how to fully characterize, improve and manage them. The Process Management Course breaks down how to manage business processes so that they are effective, efficient and adaptable. Through the use of various tools, methodologies, management approaches and technologies you will learn that process management is the collection and orchestration of these efforts in order to assure improvement and success.

Manual Highlights:

In‐Depth Explanations covered in 270 Pages Descriptions of Process Management, Lean Principles and Six Sigma Detailed sections on Process Mapping and Data Analysis included Methods for Tracking and Managing a Process Includes Exercises, Examples, Templates and Data Sets



Mar. 1

eBooks

Black Belt eBook The Open Source Six Sigma Lean Six Sigma Black Belt eBook.

The Open Source Six Sigma Lean Six Sigma Black Belt eBook consist of approximately 1300 pages covering everything within the Lean Six Sigma D‐M‐A‐I‐C body of knowledge required to successfully learn and prepare to achieve Black Belt certifications and performance standards. While this eBook describes how to prepare perform, analyze and interpret Six Sigma Statistical tools it is much more than simply tools training. This eBook is formatted in such a way that the problem‐solving strategy is demonstrated throughout providing readers with the implementation roadmaps and strategy in each phase of the methodology to provide a clear line‐of‐sight for putting into practice the breakthrough problem‐solving technology, Lean Six Sigma.

eBook Highlights:


Green Belt eBook The Open Source Six Sigma Lean Six Sigma Green Belt eBook.

The Open Source Six Sigma Lean Six Sigma Green Belt eBook consist of approximately 1300 pages covering everything within the Lean Six Sigma D‐M‐A‐I‐C body of knowledge required to successfully learn and prepare to achieve Black Belt certifications and performance standards. While this eBook describes how to prepare perform, analyze and interpret Six Sigma Statistical tools it is much more than simply tools training. This eBook is formatted in such a way that the problem‐solving strategy is demonstrated throughout providing readers with the implementation roadmaps and strategy in each phase of the methodology to provide a clear line‐of‐sight for putting into practice the breakthrough problem‐solving technology, Lean Six Sigma.

eBook Highlights:




Mar. 1

Yellow Belt eBook The Open Source Six Sigma Lean Six Sigma Yellow Belt eBook.

The Open Source Six Sigma Lean Six Sigma Yellow Belt eBook consist of approximately XXXX pages covering everything within the Lean Six Sigma body of knowledge required to successfully learn the lean Six Sigma Yellow Belt Skill Set. While this eBook describes how to prepare perform, analyze and interpret Six Sigma Statistical tools it is much more than simply tools training. This eBook is formatted in such a way that the problem‐solving strategy is demonstrated throughout providing readers with the implementation roadmaps and strategy in each phase of the methodology to provide a clear line‐of‐sight for putting into practice the breakthrough problem‐solving technology, Lean Six Sigma.

eBook Highlights:


LSS Executive Introduction eBook

The Open Source Six Sigma Executive Introduction eBook for the Executive to gain understanding of the capabilities, resource commitment and resultant performance improvement expectations for Lean Six Sigma. Lean Six Sigma has been a powerful tool for corporate process improvement initiatives for over twenty years. This course describes the methodology, how it is used, what types of issues it addresses and what the expectations of the program should be. Also discussed are the requirements for initiating and managing a successful Lean Six Sigma program.

eBook Highlights:

In‐Depth Explanations covered in 83 Pages Descriptions of Process Management, Lean Principles and Six Sigma Managing the Deployment Model Various Course Descriptions Lean Six Sigma Glossary of Terms



Mar. 1

Lean Six Sigma Awareness eBook

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used. This eBook provides that knowledge to all employees. As Lean Six Sigma permeates your company, the terminology people use will change. Teams will be formed to conduct improvement projects. The “talk of the town” will be Lean Six Sigma. To engage all employees in the ground swell to improving all processes this eBook provides learning relative to terminology, objectives and the role each employee can play in this effort.

eBook Highlights:

In‐Depth Explanations covered in 84 Pages Descriptions of Process Management, Lean Principles and Six Sigma Descriptions of the roles each employee plays in a Lean Six Sigma deployment Lean Six Sigma Glossary of Terms

LSS Champion eBook

A LSS Champion is responsible for Project Selection, Team assignment and progress tracking. This eBook prepares one to fulfill that role.

Champions are key players in the success of any Lean Six Sigma deployment. They are the front line to selecting and guiding your Lean Six Sigma trained personnel. Their role is also that of generating project ideas, prioritizing them, assigning them and tracking them to successful completion. The OSSS Lean Six Sigma Champion eBook provides everything one must know to perform this function to the highest standards.

eBook Highlights:

In‐Depth Explanations covered in 108 Pages Descriptions of Process Management, Lean Principles and Six Sigma Champion Responsibilities and how to execute them are covered Lean Six Sigma Glossary of Terms Includes Exercises, Examples and Templates



Mar. 1

Project Selection eBook

Successful implementation of a Lean Six Sigma Program is significantly dependent upon effective allocation of resources and focus on the most impactful activities. This eBook guides management team members through a process to assure these objectives are accomplished.

Generating high impact projects consists of performing a Project Selection Process (“PSP”) to identify the company’s areas of concern; those areas where significant business problems or opportunities exist. The opportunity analysis is performed through two primary approaches: 1) by identifying any and all opportunities perceived by the management team and 2) by identify specific problems which are preventing the accomplishment of specific goals and objectives of the organization. The methodology of the PSPA will create a fertile and highly structured list of projects linked to strategy and projected benefits (dollars) that are then organized by area and responsibility.

Assisting the PSP methodology is a process for defining projects, assuring they are clearly written with all of the essential information to achieve meaningful results. The PSP is a complete methodology from project ideation to project definition, selection and ongoing management through the business improvement roadmap.

eBook Highlights:

In‐Depth Explanations covered in 34 Pages How to Recognize Opportunities in the organization How to Define and Prioritize those opportunities How to Launch and Track Lean Six Sigma projects Includes Exercises, Examples and Templates

LSS for Team Members eBook

The Lean Six Sigma methodologies are best applied through the use of Project Teams. This eBook prepares people to participate and contribute to these team activities.

The Lean Six Sigma Team Member eBook describes the methods and objectives of Lean Principles and the Six Sigma DMAIC methodology. It prepares the participant to serve effectively as a Team Member on an improvement project. It contains definitions for the terminology utilized in these practices and gives a view as to how the Lean and Six Sigma tools are applied to lead to improved business processes.

eBook Highlights:

In‐Depth Explanations covered in 110 Pages Descriptions of Process Management, Lean Principles and Six Sigma How to effectively work in Teams



Mar. 1

Process Management eBook

This eBook addresses the use of Process Management, Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within a firm.

The Process Management eBook demonstrates how to identify and select key business processes and how to fully characterize, improve and manage them. The Process Management eBook breaks down how to manage business processes so that they are effective, efficient and adaptable. Through the use of various tools, methodologies, management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in order to assure improvement and success.

eBook Highlights:

In‐Depth Explanations covered in 270 Pages Descriptions of Process Management, Lean Principles and Six Sigma Detailed sections on Process Mapping and Data Analysis included Methods for Tracking and Managing a Process Includes Exercises, Examples, Templates and Data Sets



Mar. 1

Quick Reference Guides

QRG Advanced Process Modeling

This guide has been designed as a quick reference for the key elements of conducting Advanced Process Modeling.

Advanced Process Modeling is a sophisticated means of assessing the inter‐action between two or more variables. Belts use the techniques presented herein to assess the impact of various X’s on the Y of interest through modeling responses. This is a 29 page reference guide it includes any applicable templates and data sets.

QRG Basic Statistics

This guide has been designed as a quick reference for the key elements of using and interpreting statistics in the DMAIC process.

This Quick Reference – Basic Statistics – is one of the steps in analyzing the data you have gathered concerning the X’s, Critical X’s and Y’s for your process’s customers. Accurate data is the key to understanding the dynamics of the process. However, raw data tells you little – it must be analyzed correctly to yield decision making information. This is a 34 page reference guide it includes any applicable templates and data sets.

QRG Cost of Poor Quality

This guide has been designed as a quick reference for understanding the concept of Cost of Poor Quality and the various approaches to its calculation.

COPQ, is a symptom measured in loss of profit (financial quantification) that results from errors (defects) and other inefficiencies in our processes. Validation of the success of your Lean Six Sigma project will be obtained through the proper definition, calculation and acceptance of your reduction in COPQ. This is a 13 page reference guide it includes any applicable templates and data sets.

QRG Defect Prevention

This guide has been designed as a quick reference for the key elements of installing and maintaining Defect Prevention in the workplace.

Defect Prevention is one of the final steps in assuring the improvements made will be sustained. Instituting Defect Prevention methods is the responsibility of the Belt conducting the project. It will be the ongoing responsibility of the Process Owner to maintain the process improvements following completion of the Lean Six Sigma project. This is a 15 page reference guide it includes any applicable templates and data sets.



Mar. 1

QRG Design of Experiments

This guide has been designed as a quick reference for the key elements of implementing Designed Experiments to assess the impact of our project’s various X’s on the output (Y).

Design of Experiments describes the elements of creating and conducting experiments that assist us in assessing the factors impacting the performance of our process. It is during this activity that we look at the inputs (X’s) of our process and rank their variation on the output of the process – the Y. This is a 19 page reference guide it includes any applicable templates and data sets.

QRG Experimental Methods

This guide has been designed as a quick reference for the key elements of implementing Experimental Methods to further assess the impact of our project’s various X’s on the output (Y).

Experimental Methods describes the elements of creating and conducting experiments that assist us in assessing the factors impacting the performance of our process. It is during this activity that we look at the inputs (X’s) of our process and rank their variation on the output of the process – the Y. This is a 17 page reference guide it includes any applicable templates and data sets.

QRG Failure Modes and Effects Analysis (FMEA)

This guide has been designed as a quick reference for the key elements of creating and using a Failure Modes and Effects Analysis (FMEA).

FMEA is one of the steps in mapping your process to identify the X’s, Critical X’s, value and non‐value add activities and the expectations of your process’s customers. It occurs during the Measure Phase. This is a 17 page reference guide it includes any applicable templates and data sets.

QRG Fractional Factorial Experiments

This guide has been designed as a quick reference for the key elements of implementing Fractional Factorial Experiments to further assess the impact of our project’s various inputs (X’s) on the output (Y).

Fractional Factorial Experiments describes the elements of creating and conducting experiments that assist us in assessing the factors impacting the performance of our process. It is during this activity that we look at the inputs (X’s) of our process and rank their variation on the output of the process – the Y. This is a 17 page reference guide it includes any applicable templates and data sets.



Mar. 1

QRG Full Factorial Experiments

This guide has been designed as a quick reference for the key elements of implementing Full Factorial Experiments to further assess the impact of our project’s various inputs (X’s) on the output (Y).

Full Factorial Experiments describes the elements of creating and conducting experiments that assist us in assessing the factors impacting the performance of our process. It is during this activity that we look at the inputs (X’s) of our process and rank their variation on the output of the process – the Y. This is a 34 page reference guide it includes any applicable templates and data sets.

QRG Graphical Analysis

This guide has been designed as a quick reference for the key elements of the use of graphing techniques to analyze data.

Using the multiple techniques shown herein allows a visualization of the changes occurring with the metrics that are critical to our process. We can learn a great deal from seeing the relative position and movement of the data. This activity occurs as an adjunct to our gathering data during the Measure Phase. We are attempting now to determine exactly what our process is doing and how the metrics interrelate. This is a 26 page reference guide it includes any applicable templates and data sets.

QRG Hypothesis Testing: The Basics

This guide has been designed as a quick reference for introduction to Hypothesis Testing models to find solutions to your process’s variation or under‐performance.

This course has been designed as a quick reference for introduction to Hypothesis Testing models to find solutions to your process’s variation or under‐performance.

QRG Inferential Statistic

This guide has been designed as a quick reference for the use of Inferential Statistics to extrapolate information about your project from a sampling of data.

Since we typically cannot gather 100% of the information we need to proceed with our project we must employ some tools that allow us to make acceptable conclusions with less than all the data. That is the benefit Inferential Statistics gives us – we are able to make reasonable conclusions from less than all the information. This is a 16 page reference guide it includes any applicable templates and data sets.



Mar. 1

QRG Lean Controls

This guide has been designed as a quick reference for the key elements of installing and maintaining Lean Principles in the workplace.

Lean Controls is one of the final steps in assuring the improvements made will be sustained. This course provides guidance for the mechanisms used to assure the Lean Principles are sustained. This is a 17 page reference guide it includes any applicable templates and data sets.

QRG Lean Principles

This guide has been designed as a quick reference for the key elements of implementing waste reduction, workplace organization and poka‐yoke – elements of the Lean methodologies.

The essence of Lean is to concentrate effort on removing waste while improving process flow to achieve speed and agility at lower cost. The focus of Lean is to increase the percentage of value‐added work performed by a company. Lean recognizes that most businesses spend a relatively small portion of their energies on the true delivery of value to a customer. While all companies are busy, it is estimated for some companies that as little as 10% of their time is spent on value‐added work, meaning as much as 90% of time is allocated to non value‐added activities, or waste. This is a 18 page reference guide it includes any applicable templates and data sets.

QRG Lean Value Stream Mapping

This guide has been designed as a quick reference for the key elements of creating and using a Value Stream Map.

A Value Stream is all of the actions (both value‐added and non‐value added) currently required to deliver a product or a service. It is the work activity and information flow occurring as raw material or information becomes a product/service that is delivered to a customer. It is the flow of paper and information from its origin or initial request, to the desired service or action, to its final delivery to the user or customer. It is the entire flow, from door to door. It can be comprised of several key process areas that together achieve the deliverable. This is a 18 page reference guide it includes any applicable templates and data sets.

QRG LSS Control Plans

This guide has been designed as a quick reference for the key elements of installing and maintaining Lean Principles in the workplace.

The tools we review within this module can be used to help control a process. They can be utilized at any time in an improvement effort not just Control. These Lean Concepts can be applied to help reduce variation, effect outliers or clean up a process before, during or at the conclusion of a project. This is a 17 page reference guide it includes any applicable templates and data sets.



Mar. 1

QRG Measurement System Analysis

This guide has been designed as a quick reference for the key elements of conducting a Measurement System Analysis.

Measurement System Analysis is the entire system, NOT just calibration or how good the measurement instrument is. We must evaluate the entire environment and Measurement System Analysis gives us a way to evaluate the measurement environment mathematically. This is a 38 page reference guide it includes any applicable templates and data sets.

QRG MultiVari Analysis

This guide has been designed as a quick reference for the application of the data analysis capabilities of Multi‐Vari Analysis as applied to a Lean Six Sigma project.

Multi‐Vari Analysis is a tool that graphically displays patterns of variation. These studies are used to identify possible X’s and/or families of variation. These families of variation can frequently hide within a subgroup, between groups or over time. This is a 30 page reference guide it includes any applicable templates and data sets.

QRG Process Capability

This guide has been designed as a quick reference for the key elements of conducting an analysis of the subject process’s capability.

Capability Analysis provides you with a quantitative assessment of your processes ability to meet the requirements placed on it. Capability Analysis is traditionally used for assessing the outputs of a process, in other words comparing the Voice of the Process to the Voice of the Customer. However, you can use the same technique to assess the capability of the inputs going into the process. This is a 22 page reference guide it includes any applicable templates and data sets.

QRG Process Discovery: Fishbone

This guide has been designed as a quick reference for the processes used to identify, define and select the Critical X’s for a Lean Six Sigma project.

The Fishbone is a commonly used tool to solicit ideas by using categories to stimulate cause and effect relationship identification with a problem. It uses verbal inputs gathered in a team environment. This is a 15 page reference guide it includes any applicable templates and data sets.



Mar. 1

QRG Process Mapping

This guide has been designed as a quick reference for Process Mapping of your Lean Six Sigma project.

This activity occurs during the Measure Phase as you are determining the “as‐is” state of your process, determining who plays what role, what departmental interfaces are involved and all the steps in the present process. Additionally, it sets the stage for the development of the metrics critical to measuring the performance of the process. This is a 23 page reference guide it includes any applicable templates and data sets.

QRG Process Modeling Regression

This guide has been designed as a quick reference for the key elements of conducting Correlation and Regression Analyses.

Process Regression Analysis provides means of assessing the inter‐action between two or more variables. Examples are given of what type of data should be collected and how to process that data through the use of MINITABTM. This is a 20 page reference guide it includes any applicable templates and data sets.

QRG Project Definition

This guide has been designed as a quick reference for the key elements of identifying, defining and selecting a Lean Six Sigma project.

This activity occurs prior to undertaking the rigors of DMAIC and is then refined in the Define Phase once a commitment has been made to solve the problem that is the subject of this definition effort. Experience has taught us that defining and scoping a project properly at the front end is a critical success factor to our ability to achieve desired results. Therefore this is the time to assure we proceed carefully and with discipline. This is a 13 page reference guide it includes any applicable templates and data sets.

QRG Statistical Process Control

This guide has been designed as a quick reference for the key elements of installing and maintaining Statistical Process Control for activities occurring in the workplace.

Statistical Process Control provides us means of tracking the performance of our process after project conclusion. SPC becomes the project dashboard to monitor ongoing performance. SPC can serve as an “early warning system” if the output of our process begins to change. This is a 41 page reference guide it includes any applicable templates and data sets.



Mar. 1

QRG – XY Matrix

This guide has been designed as a quick reference for the key elements of creating and using an X‐Y Matrix Analysis.

The Cause and Effect Matrix, also known as an X‐Y Matrix, is a relatively simple matrix used to relate and prioritize X's to process output Y's through numerical ranking using the Process Map as the primary source of information. It can also be used with input from brainstorming tools like the Affinity Diagrams. The goal of the Cause and Effect Matrix is to numerically estimate the relationship of Y=f(X), based on the combined knowledge of the improvement team. It is a tool to funnel down the potential contributors to a given problem. This is a 10 page reference guide it includes any applicable templates and data sets.



Mar. 1

Assessments

Certified Lean Six Sigma Black Belt Assessment (CLSSBB) Assess your knowledge, prepare for certification

This Certified Lean Six Sigma Black Belt (CLSSBB) test is useful for BB's and GB's interested in assessing their knowledge of Lean Six Sigma. The CLSSBB can be used in preparation for the ASQ Certified Six Sigma Black Belt (CSSBB) exam or for any number of other certifications, including private company (GE, Motorola, etc.) certifications. The CLSSBB assessment comes with two Adobe Acrobat PDF files. The test includes fill‐in‐the‐blank, Multiple Choice, True/False and Matching formatted with the CLSSBB consisting of a total of 100 questions. After the test, use the second PDF file (answer key) to see which questions you answered correctly and incorrectly. You can use the answer key and test to see if you're ready for your test, and to help in preparation. This assessment complements the Lean Six Sigma Black Belt v9.0 Training Slides

Certified Lean Six Sigma Green Belt Assessment (CLSSGB) Assess your knowledge, prepare for certification

Long: This Certified Lean Six Sigma Green Belt (CLSSGB) test is useful for GB's interested in assessing their knowledge of Lean Six Sigma. The CLSSGB can be used in preparation for the ASQ Certified Six Sigma Black Belt (CSSBB) exam or for any number of other certifications, including private company (GE, Motorola, etc.) certifications. The CLSSGB assessment comes with two Adobe Acrobat PDF files. The test includes fill‐in‐the‐blank, Multiple Choice, True/False and Matching formatted with the CLSSBB consisting of a total of 75 questions. After the test, use the second PDF file (answer key) to see which questions you answered correctly and incorrectly. You can use the answer key and test to see if you're ready for your test, and to help in preparation. This assessment complements the Lean Six Sigma Green Belt v9.0 Training Slides



Mar. 1

Training Aids

Multipult: A Breakthrough in‐class Training Aid

What’s the one thing that hasn’t changed in the Six Sigma industry since the middle 90’s? The good old training Catapult, or as it is better known, the Statapult. We’ve moved from MAIC to DMAIC to Lean Six Sigma and the good old Statapult hasn’t changed once thru it all…until now. In comparison to any other training catapult, the Multipult offers users and instructors several significant advantages in terms of portability, extent of practical application and rate of knowledge transfer. Unlike certain attribute data generated from the traditional catapult the Multipult is infinitely variable allowing for continuous data to be collected across each dimension. In addition the Multipult is much more durable and compact weighing in at under 5 pounds making transportation between training venues a snap. The Multipult itself is milled from ridged PVC plastics and comes with machined aluminum brackets making the unit extremely durable for use time and time again.



Mar. 1


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