Byron Lawson CEEMEA Director Lotus Software - IBM interconnected instrumented intelligent people companies, institutions, industries man-made systems nature’s systems Smarter …

© 2009 IBM Corporation

Byron LawsonCEEMEA Director Lotus Software

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interconnectedinstrumentedintelligent

peoplecompanies, institutions, industriesman-made systemsnature’s systems

Smarter Planet

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The New Reality – We Live and Work in a:

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The question for today’s smarter planet is How do we optimize business performance?

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Where Market Shifts are Accelerating

• Swings in economic and commodity markets

• Lower barriers to global competition

• Rising consumer expectations of speed and personalization

How does business changeto make processes agile and optimized?

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People Live and Work in New Ways

How do people collaborateto maximize their effectiveness working together?

• Electronic interaction is more common than face-to-face

• Rapidly expanding volumes make finding the right information and expertise hard

• People want to work at any location and at any time

• Teams and processes increasingly cross organizational and geographic boundaries

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And Business is Bottlenecked by Limited IT Resources

How does technology support the businessto connect people & processes inside and outside the organization?

Traditionally… “76% of I.T budgets are spent on MAINTENANCE, leaving only 24% for NEW INVESTMENTS.” – Forrester Research

EDI

Data Warehouse(Interfaces to and from theData War ehouse are notdisplayed on this diagram)

G02 - Gener alLedger

A05 - AP

S01 - SalesCorrections

I01 POReceiving

I03 Return toVendor

I06 War ehouseManagement

S06 - Credit App

P15 EES EmployeeChange Notice

OT HER APPS - PCAP - Co lle c t ion s / Cre di t

T M - Cre d it Ca rd DB

ACCT S REC APPS - PC9 9 0 COR

Ba d De btBe n e f ic ia l Fe e s

Be ne fic ia l Re c o nc ileJ EAXFJ EBF AJ EBKAJ EDVAJ ESOAJ EVSAJ EVSF

NSFT e le Cre d it F e e s

INVENT ORY CONT ROL AP PS - PCCod e Ala rm

De b i t Re c e i v in gsDe v o Sa le s

Dis pl a y In v e ntoryIn Ho m e

J u nk o u tsM e rc h a n dis e W i th d ra wa l

Pro m o Cre d itsRT V Ac c ru a l

Sh rin kAP Re s e a rc h - In v Cn trlAP Re s e a rc h-Add l Rp ts

Bo o k to Pe rp e tu a l In v e n to ryClo s e Out Re p o rti n g

Co m p u te r In te ll ig e n c e Da taCo u n t Co rre c tio n s

Cro s s Re f fo r VCB Dn ld sDa m a g e W ri te OffDe b i t Re c e i v in gs

DF I Ve n do r Da ta b a s eDi s p la y In v e ntory Re c on c ileDi s p la y In v e n to ry Re p o rting

INVENTORY CONT ROL APPS - PCDPI/CPI

IC Ba tc h in gInv e n to ry Ad j/Cou nt Co rre c tIn v e n tory Con tro l Re p orts

In v e n to ry L e v e lsInv e n to ry Ro l l

M e rc h a n di s e W i th d ra wa lOp e n Re c e iv in gsP I Cou n t Re s u lts

PI T im e Re s u lts fro m In vPric e Prote c tio n

Sa le s Fla s h Re p ort ingSh ri nk Re p o rti n g

SKU Gros s M a rgi nSKU Sh rin k L e v e l De ta i l

USMVCB Do wn loa ds

Jour nal Entr y Tool Kit

Scorecard - HR

L02-ResourceScheduling

P09 - P17Cybor g

M02 - Millennium

M03 - Millennium 3.0

Banks - ACH and Pos toPay

Cobra

B01 - StockStatus

S03-Polling

P14 On-line NewHir e Entr y

CTS

Plan Administrators(401K, PCS, Life,Unicar e, Solomon

Smith Bar ney)

D01 Post LoadBilling

I04 HomeDeliver ies

I02 -Transfers

Planning

I07 PurchaseOrder

I12 EntertainmentSoftware

I05Inventory Info

E13E3 Interface

S04 - Sales Posting

V01-Price ManagementSystem

I10 Cycle PhysicalInventory

I55 SKUInformation

K02Customer Repair

Tracking I35 Early WarningSystem

B02 MerchandiseAnalysis

I13- AutoReplenishment

U18 - CTO

Inter ceptI09 Cycle Counts

E02-EmployeePurchase

Texlon 3.5

ACH

Stock Options

I17 Customer PerceivedIn-Stock

U16-Texlon

SiteSeer

C02 - CapitalProjects

F06 - FixedAssets

US Bank ReconFile

Star Repair

EDICoor dinator

M e s a Da taNEW So un d s c a n

NPD Gro u pAIG W a rra n ty Gua rd

Resumix

Optika

Stor e BudgetReporting

P16 - Tally Sheet

Cash Receipts/Credit

S05 - HouseCharges

Ad Expense

L01-Prom oAnalysis

V02-Pr iceMarketingSuppor t

BMP - Busperformance Mngt

Stor eScorecard

I11 PriceTesting

Valley Media

P09Bonus/HR

I15 Hand ScanApps

Travelshow

POS

S08 - VertexSalesTax

A04 - CustRefund Chks

Equifax

Cr edit

CellularRollover

S09 - DigitalSatelliteSystem

NPD,SoundScan

Ster ling VANMailbox (Value)

I18SKU Rep

X92-X96Host to AS400

Communication

S02 -Layaways

Washington,RGIS,

Ntl Bus System s

V04-SignSystem

I14 Count Cor rectionsNARM

P01-EmployeeMasterfile

I06 - CustomerOrder

Fr ickCo

UAR - Universal AccountReconciliation

DepositoryBanks

S07 - CellPhones

S11 - ISPTracking

AAS

Fr inge PO

Cash Over/Short

L60 MDFCoop SKU Selection

Tool

SKUPer formance

SupplierCompliance

1

I35 - CEIASIS

Misc Accounting/Finance Apps - PC/NTCOBA (Corp office Budget Assistant)

PCBS(Profit Center Budget System)Merchandising Budget

AIMSMer ch Mngr Appr oval

Batch ForecastingAd Measur ement

AIMS Admin

AIMSReportingAd

Launcher

V03- MktReactions

SpecSource

CTO2.com

RebateTransfer

SignSystem

CopyWr iter'sWorkspace

ELTPower Suite

StoreMonitor

Calendar

Stores & Mrkts

Due Dates

Smart Plus

InsertionsOrders

BudgetAnalysis Tool

Print CostingInvoice App

Repor ts

BroadcastFilter

Smar t PlusLauncher

GeneralMaintenance

Printer PO

Pr interMaintenance

VendorMaintenance

Vendor Setup

Connect 3

Connect 3Reports

Connect 3PDF Transfer

Spec SourceSKU Tracking

S20-SalesPolling

Prodigy

PSP

In-HomeRepair

WarrantyBillingSystem

Process Ser vers(Im aging)

• Point-to-point connections are too slow and unaffordable

• Reuse of IT investments beats replace or duplicate

• Shared resources is a budget necessity

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We Must Work Smarter

To Optimize Business Performance We Must Connect

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Optimizing business performance by creating an agile, connected and collaborative business environment that empowers people and embraces change. This is Smart Work.

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Smart Work requires Dynamic Business Processes

•Act on real-time insight

•Empower business users

•Adapt to change dynamically91% of CEOs are restructuring work

today

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• Leverage relationships

• Increase people’s productivity

• Extend expertise and foster innovation

• Optimize the cost of people working together

Smart Work requires Smarter Collaboration

71% of CEOs place greater focus on collaboration – 2008 IBM CEO study

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Working Smarter and Saving Money

How do I ?– Save money– Unleash the expertise in my business – Make collaboration simple for users– Share content and ideas– Meet with the right people without travel– Collaborate effectively via my mobile device– Connect to partners & customers outside the firewall– Leverage existing investments

Presentation Title Date© 2009 IBM Corporation

Expanding

Growing Innovating

Partnering

Lotus Connections is the fastest growing software product in IBM history

WebSphere Portal ranked#1 for 7 years by Gartner

Gartner declares Notes the “email client of the future”

120M Sametime Seats145M Notes Seats>6000 Websphere Portal customersMillions of Connections licenses in

use

Extensive partnerships with market leaders in mobility and business applications

Over 10,000 Notes & Domino Business Partners

IBM has invested more than $1 billion in Linux® development

Lotus Mashups first commercial grade mashup offering

IBM launches Center for Social Software

Invests >$1B in UCC LotusLive is first B2B cloud collab

offering in the industry

* According to Gartner DataQuest

Why IBM for Smart Work?

IBM brings 20+ years of collaboration leadership and the world’s most powerful, open portfolio

Collaboration “is” the application Collaboration “Inside” the app

DesktopDesktop MobileMobileApplianceAppliance WebWeb Business ApplicationsBusiness ApplicationsMiddlewareMiddleware

Collaboration as a Service

HostedHosted SaaSSaaS

Deliver collaboration in context

Communication & Collaboration ServicesCommunication & Collaboration ServicesApplications & Information


Lotus Notes is the Email Client of the Future?

30%

Costs


Integration to existing platforms is mandatoryIntegration to existing platforms is mandatory

•Leverage existing clientsLeverage existing clients•Investment protectionInvestment protection•Add capability without upgradesAdd capability without upgrades


Adoption of free, standards based clients

Lotus Symphony: Free and Flexible

8 MILLION downloads...and counting


Emergence of Cloud based delivery models

Meetings

eMail

My Network

Files

Surveys

Events

Charts Activities

Chat

Lotus

LotusLive wins Enterprise 2.0 Cloud Computing Buyers' Choice Award, beating Google Apps and others, as voted by conference attendees - June 23, 2009:


Users Demand Full Mobile Capabilities On Any Device

Messaging and applications Social Software Unified Communications Team Collaboration Productivity tools Workflow & approvals

Alloy (SAP) on the Blackberry

SAP on the Blackberry

•SAP Workflow

•Trip Requests

•Leave of Absence

•Developers Kit


Better Serving Customers with Web 2.0 Portals and Mashups

• Providing “one place” with personalized access to IBM resources

• Integrating content, learning, expertise, collaboration and business applications

• Enabling increased productivity through role-based delivery of resources

• Reducing development & deployment costs through reuse


VoiceVoice MobileMobile

Communities

ConferencingConferencing

Call Managementopenopen

extensibleextensiblemulti-platformmulti-platform

securesecurescalablescalable

Instant MessagingMessaging

IBM's Unified Communications and Collaboration Software Platform


Unified Communications & Collaboration:Benefits

sales and ordering processshortened by 4 days

saved$3million

Reduced staff andtelephony costs

added to margins$750K/year

Nic J. TheocarakisNISSAN DISTRIBUTOR


RICH CLIENT PORTAL MASHUPS BROWSER DESKTOPCONNECTORS ATOM MOBILE

BLOGSCOMMUNITIES

DOGEAR

DOC LIBRARIES

FORUMSHOME PAGES

LISTS

PROFILESSHARING

WIKIS

TEAM SPACES

ACTIVITIES

PEOPLE PLACES CONTENTPEOPLE PLACES CONTENT

Delivering the most complete set of social software services

IBM’s Social Software Strategy

openopen

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Evolving Capabilities Support the Collaboration Agenda

For your environment, your culture, your business demands

■ TelephonyTelephony■ Email and CalendaringEmail and Calendaring■ File SharingFile Sharing

■ Instant Messaging and Presence AwarenessInstant Messaging and Presence Awareness■ Web and Video ConferencingWeb and Video Conferencing■ Web ContentWeb Content

■ Unified Communications and CollaborationUnified Communications and Collaboration■ Directories and ProfilesDirectories and Profiles■ Mobility SolutionsMobility Solutions■ PortalsPortals

■ Social ComputingSocial Computing■ Embedded Embedded Collaboration and Communication Collaboration and Communication ■ MashupsMashupsInsight & Innovations

- the Social Generation

BaselineCommunications

- the Attachment Generation

Realtime Communications- the Realtime Generation

On DemandAccess

- the Now Generation

Collaboration optimizes business outcomes● Global● Secure ● Dynamic & Organic● Supports generational styles

24 © 2009 IBM Corporation

Next Steps: How can IBM help you move closer to establishing Smarter Collaboration

as a stategic asset for your business?

Engage IBM…for a Smarter Collaboration “fast track” workshop

Schedule…a meeting with an IBM specialist to explore your options

Register NOW: ibm.com/software/lotus/events/lctyhttp://www.lotuslive.com/

http://www.lotuslive.com/


شكراThank You

Documents

Byron Lawson CEEMEA Director Lotus Software - IBM interconnected instrumented intelligent people companies, institutions, industries man-made systems nature’s systems Smarter …