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8/12/2019 PQCNC PFE LS2: Transylvania
1/20
Perinatal Quality Collaborative
of NC
Transylvania Regional Hospital
Brevard, NC
Perinatal Quality Collaborative of NCTransylvania Regional Hospital, Brevard, NC
A journey of a thousand miles begins with the first step.. Lao tzu
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WHAT WAS MISSING IN YOUR PATIENT AND FAMILY
EFFORTS PRIOR TO STARTING THE INITIATIVE?
Structure:
Plan
Tools
Support
Communication
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Communication:
Whenprior to beginning the initiative
Whatpresent ideas for plan of action per PQCNC
Whomanager, administration, team members
doc, staff, patients
Why to achieve support
Howone on one with written information
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Support:
Managermoney, time, voiceAdministrationsupports manager, voices
viable vision
Team membersdoctorstaff
patients
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Tools:
PQCNC..PDSA
Patient Family Engagement Planning Form
PFEI Data Dictionary
PFEI Monthly Data Collection Form
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PLAN
Sounds like a great ideaenthusiasm: mid
summer 2013
Lets do itenergy: end of August
No time or funds for kick off ???: Sept 7
Busy - but not with PQCNC: mid Sept
Email Tara: end of SeptPhone call: action begins first of Oct
A crack is where light enters if you let it in
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November: first webinar with team
Breastfeeding Survey
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December: second webinar with team,
Transition to Home Phone Call
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January: PQCNC site visit to TRH
Out beyond the ideas of wrongdoing and rightdoing, there is a field. Ill meet you there. Rumi
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February 2014: patient stories
I know weve come so far, but weve got so far to go Hairspray
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Match the powers to be:
Site visit by PQCNC
Educate staff monthly in staff meetings:January3 min. video of Dr Martin McCaffreypresenting PQCNC
Februarypatient stories
- data from Breastfeeding Survey- data from Transition to Home Phone Call
Actively involve staff :
Making Transition to Home Phone Calls
WHAT ARE YOU DOING NOW THAT IS NEW?
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Ask for help: Resources are waiting to respond
Demonstrate results: Provide data
Connect with resources: -Expand and explore
-Attend conferences-Phone conference with
staff experienced in PFE
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Is it working? How do you know?
Yes!
Data
Communication
*************
Less frustration
Less waste of time and energy
Interest
Confidence
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WHAT DID YOU TRY THAT DIDNT WORK OR SEEMED
LIKE A WASTE OF TIME?
DoctorsAre you too busy? Its ok.
Not having a plan is a waste of time
With preparation, most anything is possible but make
room for spontaneityie Webinars
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HOW WILL YOU MAKE SURE YOU SUSTAIN THE GAINS
YOU HAVE MADE?
Monthly contact with patients
conversationvisionawareness
Staff meeting updates
conversationvisionawareness
Educate and empower
conversationvisionawareness
Collect data
conversationvision - awareness
It takes millions and millions of peoplePete Seeger
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WHAT DO YOU HOPE TO DO NEXT REGARDING
PATIENT/FAMILY ENGAGEMENT?
Propose a plan
Department and administration approval
Support a nurse/patient team Identify one improvement process
Collect data
Results to staff and administration
Dont cry because its over. Smile because it happened.. Dr Seuss
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Its more than you were doing a year ago
Tara Bristol
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N
Never doubt that a small group of
thoughtful, committed citizens can
change the worldIndeed, it is the
only thing that ever has..
Margaret Mead
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