Qui Nguyen1255 Jenifer Ave, Madison Heights, MI 48071

586-707-3940 | ei0391@wayne.edu

OBJECTIVEObtain a position where I can use my analytical skills, educational background, and ability to work well with people.

EDUCATIONWayne State University Detroit, MichiganBachelor of Science in Business Administration Major: Global Supply Chain Management Graduation Date: December 2015

GPA: 3.830 / 4.000.Honors: Wayne State University Scholarship, Michigan Competitive Scholarship, Ralph & Grace Ainsworth Scholarship.

EMPLOYMENT/ORGANIZATION HISTORYDetroit Zoological Society Royal Oak, Michigan

Guest Relations Assistant April 2015-Present Works in various positions such as Customer Care, Wildlife Interpretive Gallery, Parking Lot, rentals, Tauber Family

Railroad, Wild Adventure Ride and Theater, Giraffe Encounter, ticket taker and more. Operates cash register. Responds with customer needs.

Extended Stay America Sterling Heights, Michigan Guest Service Representative January 2013-January 2015 Maintain product delivery materials in accordance with company and governmental regulations, thereby assuring the

safety of end users. Respond to telephone inquiries. Provide quality service to customers.

Best Buy Utica, MichiganIntern June 2010 – August 2010 Developed communication skills through various activities. June 2009-August 2009

Provided customer service in video games department. Worked in Geek Squad by maintaining and cleaning computers. Assisted in theft protection by observing customers through high tech media.

Vietnamese Assembly of God Church Sterling Heights, MichiganYouth Teacher Aide July 2006-September 2006 Provided instructional help on various activities to youth with the help of instructor. Made the learning process fun and interesting.

SKILLSLanguages: Fluent in Vietnamese (speak, read, and write), exposure to Spanish.Technical Skills: Proficient in MS Office Word and PowerPoint. Exposure to HTML.

EXTRACURRICULAR ACTIVITIESClintondale High School Clinton Township, Michigan Competed against different schools in Clintondale Quiz Bowl group. Class Ranking: 1 out of 195 Played for the freshmen and J.V. Clintondale High School Football. Wrote for the local newspapers.