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RESUME PROFIL PERIBADI Nama : Mohamad Abdullah Bin Hemdi (Prof Madya Dr.) Jawatan: Dekan / Prof Madya
Fakulti: Pengurusan Hotel dan Pelancongan, UiTM Selangor, Malaysia Bidang Penyelidikan:
(1) Hospitality Human Resources Management - Hospitality employees’ work-related beliefs, attitudes, and behavioral outcomes, HRM practices, employee performance, organizational justice, psychological contract, organizational politics, organizational support, job satisfaction, organizational commitment, trust, turnover intentions, organizational citizenship behavior, and deviant behaviors.
(2) Tourism Management – Tourism destinations planning and development, medical tourism, tourism economics.
Alamat: Fakulti Pengurusan Hotel & Pelancongan,
Aras 2, Fakulti Pengurusan Hotel & pelancongan Universiti Teknologi MARA Selangor Kampus Puncak Alam 42300 Bandar Puncak Alam Selangor Tel: 03- 3258 7600 H/P: 0192660031 Fax: 03 – 3258 4868 Email: [email protected]
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Kelayakan Akademik
Diploma/Ijazah Sarjana/Ijazah
Kedoktoran/Iktisas
Kelas Kepujian
Bidang Pengkhususan
Nama Institusi
Tahun
Ijazah Kedoktoran Ph.D Human Resource Management
Universiti Sains Malaysia
2006
Msc. In Hospitality Management
MSc. With Distinction
Hospitality Management
Sheffield Hallam University. United Kingdom
1996
BSc. In Hotel, Restaurant, & Tourism Management
CGPA 3.03
Hotel, Restaurant, & Tourism Management
Uni. Of New Orleans. USA
1994
Diploma in Hotel & Catering Management
CGPA 3.24
Hotel Management
UiTM 1986
LANTIKAN KE JAWATAN PENTADBIRAN AKADEMIK
Bil Jawatan Pentadbiran Tarikh
Dari Hingga
1 Dekan Fakulti Pengurusan Hotel & Pelancongan
01/07/2012 Kini
2 Timbalan Rektor Hal Ehwal Akademik & Antarabangsa UiTM Pulau Pinang
01/01/2009 30/06/2011
3 Timbalan Pengarah Kampus Hal Ehwal Pelajar & Alumni UiTM Pulau Pinang
01/07/2007 31/12/2009
4 Ketua Fakulti Pengurusan Hotel & Pelancongan, UiTM Pulau Pinang
01/01/2007 30/06/2007
5 Ketua Program Diploma Pengurusan Hotel (HM10)
01/01/2007 31/5/2002
6 Koordinator Program Usahasama UiTM – Kolej Bersekutu
1/6/2000 14/4/2001
7 Pengurus Makanan dan Minuman Intekma Resort
1/1/1999 30/3/2000
8 Pengurus Makanan dan Minuman Hotel UiTM 1/1/1995 31/12/1995
9 Pegawai Pembangunan Pelajar Kolej Cemara UiTM
1/8/1998 1/3/2003
3
MAKLUMAT PENULISAN DAN PENERBITAN A. PENERBITAN JURNAL (Hemdi, M. A) 1. Hemdi, M. A., & Hanafiah, M. H. ( 2014) .Community Behaviour & Support
towards Island Tourism Development. International Journal of Social, Human Science, and Engineering, 8 (3), 167-171.
2. Razali, M. A., Tazijan, F. N., Rahim, S. A., Zulkifli, F. A., Isa, N. F., & Hemdi, M. A. (2012). Perfecting the culinary arts via the You Tube way. International Journal of e-Education, e-Business, e-Management and e-Learning, 2(3), June 2012. 214-217.
3. Hemdi, M. A. (2011). The effect of organizational justice and organizational trust on hotel employees’ turnover intentions. Res Manageria – Scientia Journal, 2(6), 84-96. ISSN: 2230-9462 (Online).
4. Hemdi, M. A., Rahim, A. R. (2011). The Effect of Psychological Contract and Affective Commitment on Turnover Intentions of Hotel Managers. International Journal of Business and Social Science, 2 (23), 76-88, Special Issues December 2011. ISSN 2219-1933 (Print), 2219-6021 (Online).
5. Alan Ramley, S. Z., Radzi, S. M,. Hemdi, M. A. & Othman, Z. (2010). An empirical assessment of hotel managers’ turnover intentions: The impact of organizational justice. SEGI Online Review, 3 (1), 3 – 19, ISSN No: 1985-5672
6. Hemdi, M. A., & Rahman, N. A. (2010). Turnover of hotel managers:
Addressing the effect of psychological contract and affective commitment. World Applied Science Journal, 10 (Special Issues on Tourism & Hospitality), 1- 13. ISSN: 1818-4952.
7. Hemdi, M. A. (2009). Service Employees’ Acceptance of Hotel Front Office
Systems: A Test of Technology Acceptance Model. ESTEEM Academic Journal of UiTM Pulau Pinang, 5 (2), 1 – 19. ISSN: 1675-7939
8. Hemdi, M. A. (2009). Investigating Hotel Employee’s Organizational
Commitment: The Influence of Human Resource Management Practices and Perceived Organizational Support. Journal of Tourism, Hospitality and Culinary Arts, 1(3), 1-18. ISSN: 1985-8914.
9. Alan Ramley, S. Z., Radzi, S. M. & Hemdi, M. A. (2009). An empirical
assessment of hotel managers’ turnover intentions: The impact of organizational justice. Journal of Tourism, Hospitality and Culinary Arts, 1(1), 1-22. ISSN: 1985-8914.
10. Hemdi, M. A., & Nasurdin, A. M. (2008). Investigating the influence of
organizational justice on hotel employees’ organizational behavior intentions
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and turnover intentions, Journal of Human Resource in Hospitality and Tourism, 7(1), 1-23. ISSN: 1533-2845
11. Hemdi, M. A., & Hamir, N. (2007). Clarifying the effects of Human Resource
Management Practices on Turnover Intentions: The mediating role of employee trust in organization, Team Journal of Hospitality & Tourism, 4(1), 12-26. ISSN: 1823-4003.
12. Hemdi, M. A., & Nasurdin, A. M. (2006). Organizational Justice and Deviant
Behaviors in the Hotel Industry, Team Journal of Hospitality & Tourism, 3(1), 31-40. ISSN: 1823-4003.
13. Nasurdin, A. M., Hemdi, M. A., & Ramayah, T. (2006). Job satisfaction and
affective commitment as predictors of in-role behavior. Asean Journal on Hospitality and Tourism, 5(2), 89-102. ISSN: 1412-2073.
14. Hemdi, M. A., & Nasurdin, A. M. (2006). Predicting turnover intentions of
hotel employees: The influence of employee human development human resource management practices and trust in organization. Gadjah Mada International Journal of Business, 8(1), 21-42. ISSN: 1411-1128.
15. Hemdi, M. A., & Nasurdin, A. M. (2006). Investigating the role of human
resource management practices and trust in organization on turnover intentions of hotel employees. Journal of Organizational and Behavioral Research, 1(1), 33-48. ISSN: 1907-4468.
16. Hemdi, M. A., & Nasurdin, A. M. (2005). Turnover intention of Malaysian
hotel employees: The role of human resource management practices and trust in organization. Asean Journal on Hospitality and Tourism, 4(2), 115-127. ISSN: 1412-2073
17. Hemdi, M. A., & Tamalee, K. (2005). What motivates Malaysian hotel
employees: An exploratory study. Team Journal of Hospitality & Tourism, 1(2), 26-37. ISSN: 1823-4003.
18. Hemdi, M. A., & Nasurdin, A. M. (2004). A conceptual model of hotel
managers’ turnover intentions: The moderating effect of job-hopping attitudes and turnover culture. Team Journal of Hospitality & Tourism, 1(1), 63-76.
B. PENERBITAN PROSIDING KONFEREN (Hemdi, M. A) 1. M. A. Hemdi, N. A. Hassan, N. Aminuddin, & A. Adanan (2015). Medical
tourism destination choice: A Proposition and research agenda. Proceeding of the Hospitality & Tourism Conference 2015 (HTC2015), Melaka, Malaysia. 2 – 3 November 2015. Pg. 185-188. ISBN: 978-1-138-02932-3.
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2. S. Zurena, M.S.M. Zahari & M.A. Hemdi (2015). Restauranteurs’ responsiveness toward smart card’s usage in restaurant. Proceeding of the Hospitality & Tourism Conference 2015 (HTC2015), Melaka, Malaysia. 2 – 3 November 2015. Pg. 207-210. ISBN: 978-1-138-02932-3.
3. S.A.S. Abdul Rahman & M.A. Hemdi (2015). Continuance intention of self-
service check-in technology at KLIA2: The influence of technology readiness index and customer satisfaction. Proceeding of the Hospitality & Tourism Conference 2015 (HTC2015), Melaka, Malaysia. 2 – 3 November 2015. Pg. 215-217. ISBN: 978-1-138-02932-3.
4. M.Z. Suhaimi, M.S.M. Zahari & M.A. Hemdi (2015). A causal relationship
between adaptation on ethnics’ type of foods and formation of the common acceptable cuisine. Proceeding of the Hospitality & Tourism Conference 2015 (HTC2015), Melaka, Malaysia. 2 – 3 November 2015. Pg. 267-271. ISBN: 978-1-138-02932-3.
5. Hassan, N. A., & Hemdi, M. A. (2015). The influence of destination image on medical touris’s intention for future destination choice. Proceeding of the Asia Pacific International Conference on Environment- Behavior Studies 2015 (AicE-Bs2015). Barcelone, Spain. 30th August 2015 – 4th September 2015.
6. Hemdi, M. A., Hassan, N. A., & Adanan, A. (2015). Predictors of medical tourism medical destination choice: A review and research agenda. Proceeding of the Tropical Tourism Outlook Conference: Balancing Development and Sustainability in Tourism Destinations, Lombok, Indonesia. 29-31 July 2015.
7. Hanafiah, M. H., Hemdi, M. A., & Ahmad, I. (2015). Tourism core resources: Influences on travel and tourism competitiveness index and tourism performance. Proceeding of the Tropical Tourism Outlook Conference: Balancing Development and Sustainability in Tourism Destinations, Lombok, Indonesia. 29-31 July 2015.
8. M.Z. Suhaimi, M. S. Mohd Zahari, Z. Othman & M. A. Hemdi. (2014).
Common Acceptable Cuisine and National Food Identity. Proceeding of The International Hospitality & Post Graduate Conference 2013. 353-358, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0.
9. Hemdi, M. A. & Othman, N. (2014). Corporate Social Responsibility (CSR)
Activities, Brand Image and Hotel Guest Retention. Proceeding of The International Hospitality & Post Graduate Conference 2013.17-21, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0.
10. A. H. Raeis, M. S. Mohd Zahari, M. A. Hemdi, & M. Z. Suhaimi. (2014).
Iranian Restaurant Business in Malaysia: Diagnosing Operators' View. Proceeding of The International Hospitality & Post Graduate Conference 2013. 335-340, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0.
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11. M.Z. Suhaimi, M. S. Mohd Zahari, Z. Othman & M. A. Hemdi. (2014). common Acceptable Cuisine and National Food Identity. Proceeding of The International Hospitality & Post Graduate Conference 2013. 353-358, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0.
12. K. M. Abdullah, M. S. Mohd Zahari, R, Muhammad, & M. A. Hemdi. (2014).
Chinese Cooking Methods Terminologies: Understanding and Usage Among Young Chinese Culinarians. Proceeding of The International Hospitality & Post Graduate Conference 2013. 443-447, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0.
13. Hemdi, M. A., Mohd Hanafiah, M. H., & Tamalee, K. (2013). The Mediation
Effect of Psychological Contract Fulfillment on Discretionary Human Resource Practices and Organizational Citizenship Behaviors of Hotel Employees. Proceeding of The 4th International Conference on Business, Economics and Tourism Management (CBETM2013), 1-5, Jeju Island, Korea, 19-20 Oct 2013. ISBN: 978-981-07-8017-3.
14. M. A. Hemdi, M. A. Razali, N. R. Nik Abd Rashid, & R. Nordin. (2012).
Organizational Citizenship Behavior of Hotel Employees: Investigating the Impact of Organizational justice. Proceedings of The International Hospitality and Tourism Conference (IHTC 2012), 159-164, Kuala Lumpur, Malaysia, 3 – 5 Sept 2012. ISBN: 978-0-415-62133-5, Taylor & Francis Press.
15. Hemdi, M. A., Omar, M. W., & Azmi, A. (2012). The effect of organizational
justice and organizational trust on hotel employees’ turnover intentions. Proceeding of The 3rd International Conference on Business and Economic Research (3rd ICBER 2012), 2186 – 2205, 12 – 13 March 2012. Golden Flower Hotel, Bandung, Indonesia. ISBN: 978-967-5705-05-2. WEBSITE: www.internationalconference.com.my
16. Omar, M. W., Mohd Ali, M. N., Anuar, M. M., & Hemdi, M. A. (2012). The Role
of Relationship Marketing in Brand Loyalty. Proceeding of The 3rd International Conference on Business and Economic Research (3rd ICBER 2012), 847 - 854, 12 – 13 March 2012. Golden Flower Hotel, Bandung, Indonesia. ISBN: 978-967-5705-05-2. WEBSITE: www.internationalconference.com.my
17. Hemdi, M. A. (2011). The impact of perceived service quality on customer
brand loyalty within the Malaysian hotel industry. Proceedings of The 5th. International Conference of the Asian Academy of Applied Business (AAAB2011)- Strengthening Networking and Competitiveness of Asian Economies, 9 – 10 June 2011, Phnom Penh, Cambodia. ISBN: 978-983-2868-02-6.
18. Hemdi, M. A., Rahmahtullah Khan, H. K., & Rahman, N. A. (2010). The effect
of psychological contract and affective commitment on turnover intentions of hotel managers. Proceedings of The 8th. APacCHRIE Conference 2010 – Integrating Hospitality & Tourism in Asia and Pacific, 75 - 93, 12 – 14 August 2010, Phuket, Thailand. ISBN: 979-616-7375-22-9.
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19. Hemdi, M. A., Rezo, K. H., & Razali, M. A. (2009). Perceptions of
organizational justice on citizenship behavior intentions and turnover intentions of hotel employees, Proceedings of The 4th. International Conference of the Asian Academy of Applied Business (AAAB2009) – Managing Asian Business Corporations in the 21st. Century, 17 – 18 Dec 2009, Makati, Manila, Philiphines. ISBN: 978-983-2868-01-9.
20. Hemdi, M. A. (2009). Organizational Commitment of Malaysian Hotel
Employees: The Influence of Human Resource Management Practices and Perceived Organizational Support. Proceedings of The International Conference on Human Capital Development (ICONHCD) 2009 – “Enhancing Human Capital Development Through Different Roles and Perspectives”. 25 – 27 May 2009, Kuantan. Pahang. ISBN 978-967-5080-51-7.
21. Hemdi, M. A. (2008). An investigation on service employees’ acceptance of
hotel front office systems: A test of technology acceptance model. The 2nd International Conference on Science and Technology (ICSTIE 2008) – Application in Industry and Education. 12–13 Dis 2008. UiTM Pulau Pinang. ISBN 978-983-42204.
22. Alan, Z. M., Radzi, S. M., & Hemdi, M. A. (2008). An Empirical assessment
of hotel managers’ turnover intentions: The influence of psychological contract violation. Proceeding of the 7th. Asia Pacific Forum for Graduate Students – Research in Tourism. 3 – 4 June 2008, UiTM Malaysia. ISBN 978-967-305-143-4.
23. Alan, Z. M., Radzi, S. M., & Hemdi, M. A. (2007). An empirical Assessment
of hotel managers’ turnover intentions: The impact of organizational justice. Proceedings of the 5th. National Tourism & Hospitality Educators Conference 2007, 3 Aug. – 4 Aug., Universiti Sains Malaysia: Malaysia. ISSN: 1823-4003.
24. Hemdi, M. A., & Nasurdin, A. M. (2006). Organizational justice and deviant
behavior in the hotel industry. Proceedings of the 4th. National Tourism & Hospitality Educators Conference 2006, 9 – 10 March, Unitar Petaling Jaya: Malaysia. ISSN: 1823-4003.
25. Hemdi, M. A., Nasurdin, A. M. & Hamid, M. A. (2007). Human resource
management and organizational citizenship behavior: The mediational role of job satisfaction. Proceeding of The 7th Asian Academy of Management Conference 2007 – “Reimagining management in an Era of Multiple Crises: Success and Sustanability of Business in Dynamic Asia”, Vol. 1, 367-377, 21st – 25th May, 2007, Pulau Pinang, Malaysia. ISBN: 983-2932-02-5.
26. Hemdi, M. A. (2007). Investigating hotel employees’ organizational
commitment: The influence of human resource management practices and perceived organizational support. Proceeding of the 3rd. Tourism Outlook Conference 2007, 16th – 18th July, 2007, Kuala Lumpur Malaysia.
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27. Hemdi, M. A., & Hamir, N. (2007). Clarifying the effects of human resource management practices on turnover intentions: The mediating role of employee trust in organization. Proceedings of the 5th. National Tourism & Hospitality Educators Conference 2007, 3 Aug. – 4 Aug., Universiti Sains Malaysia: Malaysia. ISSN: 1823-4003.
12. Hemdi, M. A., & Nasurdin, A. M. (2005). The influence of HRM practices on
hotel employees’ cognitive and affective attitudes. Proceeding of the First East Asian International Conference on Human and Social Development 2005, “Emerging Challenges in Human and Social Development”, 12 – 14 Nov., Kuala Lumpur: Malaysia. ISBN: 928-3292-64-4.
13. Nasurdin, A. M., & Hemdi, M. A. (2005). The impact of organizational politics
on workplace deviant behavior. Proceeding of the First East Asian International Conference on Human and Social Development 2005, “Emerging Challenges in Human and Social Development”, 12 – 14 Nov., Kuala Lumpur: Malaysia. ISBN: 928-3292-64-4.
14. Hemdi, M. A., & Nasurdin, A. M. (2005). Predicting trust among Malaysian
hotel employees: The influence of human resource management practices. Proceeding of the International Conference on Tourism and Hospitality, “Rejuvenating the Industry: Concerns and Task Ahead”, 535-541, 28 – 29 Nov., Pulau Pinang: Malaysia. ISBN: 983-3282-60-1.
15. Nasurdin, A. M., & Hemdi, M. A. (2005). Perceived organizational support
and commitment: Addressing the impact of gender. Proceeding of the International Conference on Tourism and Hospitality, “Rejuvenating the Industry: Concerns and Task Ahead”, 542-548, 28 – 29 Nov., Pulau Pinang: Malaysia. ISBN: 983-3282-60-1.
16. Hemdi, M. A., & Nasurdin, A. M. (2005). Turnover intentions of hotel
employees: An investigation on the impact of perceived human resource management practices and trust in organization. Proceedings of the 3rd. Asia Pacific CHRIE Conference 2005 – “Charting Our Ways Through Education and Research”, 837-847, 26 – 28 May, Kuala Lumpur: Malaysia. ISBN: 983-42475-0-8.
17. Nasurdin, A. M., & Hemdi, M. A. (2005). Procedural justice, citizenship
behavior, and service quality: An agenda for hotels. Proceedings of the 3rd. Asia Pacific CHRIE Conference 2005 – “Charting Our Ways Through Education and Research”, 589-598, 26 – 28 May, Kuala Lumpur: Malaysia. ISBN: 983-42475-0-8.
18. Hemdi, M. A., & Nasurdin, A. M. (2005). Human resource management
practice, affective commitment, and turnover intentions: A test of mediation. Proceeding of the Sixth Asian Academy of Management Conference 2005 –“Emerging Asian Economy: Local Strategies, Global Impact”, Vol. 1, 59-67, 9 – 11 December, Ipoh: Malaysia. ISBN: 983-2932-02-5.
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19. Nasurdin, A. M., & Hemdi, M. A. (2005). The role of organizational justice in determining deviant behavior. Proceeding of the Sixth Asian Academy of Management Conference 2005 –“Emerging Asian Economy: Local Strategies, Global Impact”, Vol. 1, 204-210, 9 – 11 December, Ipoh: Malaysia. ISBN: 983-2932-02-5.
20. Hemdi, M. A., & Nasurdin, A. M. (2005). Employees demography,
organizational attitudes, and turnover intentions: The case of hotel employees in Malaysia. Proceedings of the GBDI International Conferences 2005 – Competing in the 21st. Century, 3 – 6 January, Bangkok: Thailand.
21. Hemdi, M. A., & Nasurdin, A. M. (2005). Human resource management
practices and turnover intentions: The mediating role of trust in organization. Proceedings of The 2nd. International Conference of The Asian Academy of Applied Business, “Capitalizing the potential of the Asian Market”, 230-240, 28 – 30 July, Padang: Indonesia. ISBN: 983-264372-4.
22. Hemdi, M. A., & Nasurdin, A. M. (2005). Organizational citizenship behavior
and service quality: The case of hotels. Proceedings of The 2nd. International Conference of The Asian Academy of Applied Business, “Capitalizing the potential of the Asian Market”, 501-508, 28 – 30 July, Padang: Indonesia. ISBN: 983-264372-4.
23. Nasurdin, A. M., Ramayah, T., Hemdi, M. A. (2005). Predicting turnover
intentions: The impact of job satisfaction and organizational commitment. Proceedings of The 2nd. International Conference of The Asian Academy of Applied Business, “Capitalizing the potential of the Asian Market”, 250-258, 28 – 30 July, Padang: Indonesia. ISBN: 983-264372-4.
24. Hemdi, M. A., Nasurdin, A. M. (2003). A Conceptual Model of Hotel
Managers’ Turnover Intentions: The Moderating Effect of Job-Hopping Attitudes and Turnover Culture. Proceedings of the 2nd. National Tourism & Hospitality Educators Conference 2003. 10 – 11 Oct., Shah Alam: Malaysia. ISSN: 1823-4003.
25. Hemdi, M. A., & Tamalee, K. (2004). What Motivates Malaysian Hotel
Employees: An Exploratory Study. Proceedings of the 3rd. National Tourism & Hospitality Educators Conference 2004, 30 Sept. – 1 Oct., KDU College Damansara: Malaysia. ISSN: 1823-4003.
26. Hemdi, M. A., Nasurdin, A. M. (2005). The Role of HRM Practices and Trust
in Organization on Turnover Intentions among Hotel Employees: A Review and Research Agenda. Proceedings of The International Conference on Tourism Development – “Tourism Vehicle for Development”, Vol. 2, 434-445, 9 – 11 January, Penang: Malaysia. ISBN: 983-41794-7-8.
27. Nasurdin, A. M., Ramayah, T., Hemdi, M. A. (2005). The Influence of Job
Satisfaction on Turnover Intentions within the Malaysian Hotel Industry: An Investigation on the Role of Gender as Moderator. Proceedings of The International Conference on Tourism Development - “Tourism Vehicle for
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Development”, Vol. 2, 399-410, 9 – 11 January, Penang: Malaysia. ISBN: 983-41794-7-8.
28. Hemdi, M. A., Nasurdin, A. M. (2003). Antecedents of Intention to Turnover
Among Hotel Managers: A Proposed Model. Proceedings of the Fifth Asian Academy of Management Conference 2003 – “Challenges of Global Business: The Asian Perspective, Vol. 2, 475-483, 10 -13 September, Pahang, Malaysia. ISBN: 983-2932-00-9.
29. Nasurdin, A. M., Ramayah, T., Hemdi, M. A., & Voon, S., L. (2003). Job
Satisfaction and Turnover Intentions: A Study Among Academicians. Proceedings of the Fifth Asian Academy of Management Conference 2003 – “Challenges of Global Business: The Asian Perspective, Vol. 1, 229-236, 10 -13 September, Pahang, Malaysia. ISBN: 983-2932-00-9.
30. Hemdi, M. A., Nasurdin., A. M., & Ramayah, T. (2003). Motivational
preferences of hotel employees: Implications for managers. Proceedings of the National Human Resources Development Conference 2003 – “Preparing Knowledge Workers for Nation Building”, 217-226, 15-16 December, Sarawak.
C. PENERBITAN BUKU (rujukan kepakaran)
1
Program Standard for Hospitality and Tourism
Agensi Kelayakan Malaysia (MQA)
2012
2 Good Guideline Practices: Work-Based Learning (GGP:WBL)
Agensi Kelayakan Malaysia (MQA)
2015
2 Daftar Ungkapan Umum Pelancongan dan Perhotelan
Dewan Bahasa dan Pustaka ISBN: 983-62-6718-2
1999
SANJUNGAN DAN ANUGERAH AKADEMIK
20/11/2010 Gold Medal - Coconut Energy Bar - Use of Coconut Fibre in Candy Making
The Belgian and International Trade Fair for Technological Innovation - Brussels, Belgium
2010 Pingat Gangsa Invention, Innovation & Design RMI UiTM (Carageenan As a Binding Agent in Food Processing)
IID 2010, UiTM 12 – 14 Jan 2010 UiTM
2009 Pingat Perak Pertandingan Inovasi BioInovasi Malaysia (Frozen Malay Kuih)
Bio Malaysia 2009 17 – 19 Nov 2009 KLCC
11
2009 Best Paper Award – 4th. International Conference of The Asian Academy of Applied Business
UMS & AAAB Makati, Manila, Filipina 17 – 18 Dec 2009
2009 Pingat Emas Invention, Innovation & Design (IID 2009) RMI UiTM (Pankek Kelapa)
IID 2010, UiTM 13 – 15 Jan 2009 UiTM
2009 Pingat Perak Invention, Innovation & Design (IID 2009) RMI UiTM (Coconut Energy Bar)
IID 2010, UiTM 13 – 15 Jan 2009 UiTM
2007 Anugerah Khidmat Cemerlang
UiTM
2006 Best Paper Award – 4th. Tourism and Hospitality Educators National Conference (Hotel Management)
Tourism Educators Association of Malaysia (TEAM)
2004 Best Paper Award – 3rd. National Tourism Educators Conference 2004 (Hospitality & Foodservice)
Tourism Educators Association of Malaysia (TEAM)
2000 Anugerah Khidmat Cemerlang
UiTM
PENYELIAAN / PEMERIKSA a. Penyeliaan
Bil Tajuk Tesis / Nama Kursus dan Pusat Pengajian
Nama Pelajar Peranan Peringkat Pengajian
1 Protean career attitude, career management and career success on hotel managers organizational commitment
Muhamad Latif Khan
Penyelia Luaran Bersama (Universiti Teknologi Petronas)
PhD (2015)
2 Technology readiness, Customer Perceived Value and Customer’s Information Satisfaction on Tablet Based Menu Ordering
Muhammad Izzat bin Zulkifly
Penyelia Bersama
PhD (2015)
3 The Importance of Vocational Training and Technical Skill in Tourism Program: Impact to The Tourism Industry
Jeffridzal bin Ismail
Penyelia Utama PhD (2015)
12
Modeling Tourism Economics: Application for Malaysia Tourism Economic Industry
Mohd Hafiz Mohd Hanafiah
Penyelia Utama PhD (2014)
4 Innovation and Hotel Performance
Tajul Fitri bin Mohd Diah
Penyelia Utama PhD (2013)
5 Succession Planning in Malaysia Hotel Industry: Implications for Human Capital Development
Hasniza Bt Abdullah
Penyelia Utama PhD (2013)
6 Malaysian Medical Tourism: investigating predictors for destination choice
Norhaslin Bt Abu Hassan
Penyelia Utama PhD (2012)
7 Museum and Arts Galleries Brand Loyalties: Investigating the influence of brand attributes, perceived value, brand trust and brand commitment
Mahjoubeh Famori
Penyelia Utama PhD (2012)
8 E-Payment Restaurant Operator Responsiveness and Customer Actual Behavior
Zurena @ Rena Shahril
Penyelia Bersama
PhD 2015
9 Hotel Corporate Social Responsibility, Brand Image, and Brand Loyalty
Nur Zalikha Othman
Penyelia Utama Master of Science in Hospitality Management (2012)
10 Turnover intentions of hotel managers: The influence of organizational justice, psychological contract violation, and affective commitment.
Siti Zuraini bt Ramley Alan
Penyelia Bersama
Master of Science in Hospitality Management (Tamat 2008)
11 Continuance intention of self-service check-in technology at KLIA2: The influence of technology readiness index and customer satisfaction
Siti Ainin Sofiya Binti Hj Abdul Rahman
Penyelia Utama Master in Hospitality Management (2015)
13
12 The Moderating Effect of Perceived Value Towards Service Innovation and Guest Satisfaction
Siti Nur Ahmad Kamaruddin
Penyelia Utama Master in Hospitality Management (2015)
b. Pemeriksa Dalaman
Bil Tajuk Tesis / Nama Kursus dan Pusat Pengajian
Nama Pelajar Peringkat Pengajian
1 The relationship between market orientation and service quality and its implication on business performance
Muhamad Bonnie Lopez bin Abdullah
Master of Science in Hospitality Management
2 IT adoption level and managers acceptance: Its effects on managerial productivity in chained restaurant
Norzaidah binti Ngali Master of Science in Hospitality Management
3 Social carrying capacity at cultural festivals and heritage destinations in Malaysia: Crowding and customer satisfaction
Azien bt Jamin Master of Science in Hospitality Management
C. Pemeriksa Luar
Bil Nama Calon Peringkat Pengajian
Tajuk Thesis Institusi Tarikh VIVA
1 Toh Kah Ing Sarjana Small & Medium Chalet (SMC) Operators in Coastal Areas of East Peninsular Malaysia
Pusat Pengajian Perumahan, Bangunan & Perancangan, (USM)
Mei 2010
2 Shahrin Saad PhD Integrated Strategy – Performance Relationship in Hotel Industry: The Moderating Effect of Star Rating
Universiti Utara Malaysia (UUM)
Nov 2012
3 Nasyira Bt Mohamad Nashuki
Sarjana Determinants of Intention to Leave VS
Universiti Putra Malaysia
Ogos 2015
14
Intention to Stay With Establishments: A Case in Casual Dining Restaurants in Klang Valley
4 Ashfaq Ahmad PhD Moderating effect of coworker support on the relationship between HRM Practices, organizational climate, leadership styles and organizational commitment
Universiti Utara Malaysia
April 2016
PERANAN DALAM PERSIDANGAN (Pemidato Utama & Pengerusi Penal Perbincangan)
KONFEREN PENGANJUR
TAJUK
PERANAN Tarikh
Hospitality and Tourism Conference 2015 – Innovation & Best Practices in Hospitality & Tourism Research
Universiti Teknologi MARA Bandaraya Melaka
Strategy for Attracting and Retaining Quality Workforce for Malaysian Tourism Industry
Pemidato Utama
2 Nov 2015
Tourism & Hospitality Focus Group Seminar 2015 on Work-Based Learning
Jabatan Politeknik Malaysia, Kementerian Pendidikan Malaysia & Politeknik Merlimau, Melaka Hotel Equatorial Melaka
Guideline to Good Practice: Work-Based Learning for Hospitality and Tourism Education
Pemidato Utama
1.10.2015
15
International Symposium on Work-Based Learning in Hospitality & Tourism Education 2015
UCSI & My CenTHE. Double Tree Hilton, KL
The Development of Work-Based Learning Guidelines: A Malaysian Perspective and Experience
Pemidato Utama
20.8.2015
Terengganu International Eco & Marine Tourism (TEMCO2013)
State of Terengganu
Education and Research in Marine and Eco-Tourism: Current Perspectives and Future Directions
Pemidato Utama
18 – 16 Nov 2013
Global Cruise Tourism Conference 2015 Langkawi
WITM Event Current Scope and Future Potential for Cruising in Asia – Challenges and Potential
Panel Session Chairman
5 – 6 Ogos 2015
1st International Islamic Tourism Standard Conference 2012 – PWTC Kuala Lumpur (5-6 Dec 2012)
UiTM Islamic Principles Practiced During Ottoman Empire and Islamic Economic System
Panel Session Chairman
6/12/2012
PENILAI ARTIKEL JURNAL AKADEMIK DAN KONFEREN
JURNAL/ KONFEREN
PERINGKAT TAJUK ARTIKEL Tarikh
Gadjah Mada International Journal of Business
International The Effect of the Quality of Tourism Products and the Brand Image of Tourism on the Image of Banda Aceh as a Tourism City
Jan 2014
International Journal of Hospitality Management
International Breach of Psychological Contract, organizational Cynicism and Union Commitment: A Study of Hospitality Industry in Pakistan
30/10/2012
16
The 10th Asian Academy of Management International Conference
International The Effects of Individual Characteristics and Work Characteristics of Proactive Behaviors of Owners of Private Medical Clinics in Malaysia
April 2014
The 10th Asian Academy of Management International Conference
International The Concepts of Mianzi and Harmony in International Academic Working Environment
April 2014
Journal of Business Management and Administration (JBMA)
International The mediating role of employee engagement on the effective use of HR practices and turnover intentions: A study of Pakistan Telecom sector
2013
International Journal of Tourism research
International Does Job Embeddedness Moderate the Impact of Organizational Justice on Turnover Intentions?
23/03/2011
World Applied Science Journal (Online Journal)
International An Exploratory Study on Small and Medium Hotel Entrepreneurs in the East Coast of Peninsular Malaysia (WASJ-2010-1093)
Ogos 2010
7th APacCHRIE 2009
- University of Nevada, USA
International Hospitality Human Resources 28 - 31/05/2009
8th APacCHRIE 2010 - Phuket, Thailand
International Hospitality & Tourism 12 -14/08/2010
The 2nd ICSTIE 2008: Application in Industry and Education
International Hospitality & Tourism 18/07/2008
The 7th Asian Academy of Management Conference – “Reimagining Management in an Era of
International Organizational Behavior / Strategic Management Track
17/01/2007
17
Multiple Crises: Success and Sustainability of Business in Dynamic Asia”.
6th. Asian Academy of Management Conference –“Emerging Asian Economy: Local Strategies, Global Impact”, 9 – 11 December, Ipoh: Malaysia.
International Leadership, Work Values, and Human Resources Track
28/6/2005
GERAN PENYELIDIKAN
Bil TAJUK PENYELIDIKAN JUMLAH GERAN
PERANAN MULA TAMAT
1 PERFORMANCE-BASED DESTINATION COMPETITIVENESS: REVISITING TOURISM DESTINATION COMPETITIVENESS THEORY
RM70,200.00 (FRGS) -
Ketua 2014 2016
2 THE CONCEPT OF PRE-IMAGE FORMATION TOWARD TOURISM IMAGES AND TOURIST VISIT INTENTION
RM63,000.00 (FRGS)
Ahli 2014 2016
3 MALAYSIAN MEDICAL TOURISM ATTRACTIVENESS FACTORS AND DESTINATION CHOICE
RM50,000.00 (RAGS)
Ahli 2014 2016
4 DETERMINANTS ON PERFORMANCE BASED TOURISM DESTINATION COMPETITIVE FRAMEWORK
RM50,000.00 (RAGS)
Ahli 2014 2016
5 GREEN TANGIBILITY OF FIVE-STAR HOTEL BRANDING
RM50,000.00 (RAGS)
Ahli 2014 2016
6 The Motivation of Malaysian Outbound Travelers
RM 20,000.00 (RIF Funds)
Ahli 2012 2014
7 Exploring The Application Of Social Exchange And Organizational Support Theory
RM 20,000.00 (RIF Funds)
Ahli 2012 2014
18
On Discretionary And Non-discretionary Human Resource Practices Towards Hotel Employees Attitudinal, Behavioral
8 The Tourism Income Multiplier Effect of Pulau Aman, Pulau Pinang, Malaysia
Excellent Fund, UiTM RM10,000.00
Ahli 2008 2010
9 Typology of International Tourist to Penang: An investigation on Heritage Tourism
Excellent Fund, UiTM RM10,000.00
Ahli 2007
2009
KHIDMAT PERUNDINGAN
Bil Tajuk Perundingan Nilai RM Penaja Tarikh Projek
Mula Siap
1 Impact Study – LIMA 2013 (Lengkawi International Maritime & Aviation)
49,000.00 Tourism Malaysia
2013 2013
2 Impact Study – Magic Night of Malaysia Events
50,000.00 Tourism Malaysia
2013 2013
3 Kajian Impak Acara Malaysia Open – ATP 2012
RM45,584.50 Kementerian Pelancongan Malaysia
May 2012
Dec 2012
4 Kajian Impak Sempena 1Malaysia Tourism Lantern Festival 2012
RM35,328.80 Kementerian Pelancongan Malaysia
Sept 2012
Dec 2012
5 Kajian Impak Acara Sempena Karnival Pelancongan Tarian Cuti - Cuti 1malaysia 2012
RM45,000.00 Kementerian Pelancongan Malaysia
2012 2012
6 Event Survey for Ironman 70.3 Putrajaya 2014
RM29,380.00 Kementerian Pelancongan Malaysia
2014 2014
7 Event Tracking Survey Operations for Future Music Festival Asia 2014
RM31,026.00 Kementerian Pelancongan Malaysia
2014 2014
8 Perkhidmatan Kajiselidik Kehadiran Pengunjung Ke Citrawarna, "Colors of 1Malaysia 2013"
RM39,540.00 Kementerian Pelancongan Malaysia
2013 2013
9 Perkhidamatan Mengira Kehadiran Pengunjung dan Menemubual Pelancong Sempena "Magic of the Nignt 1Malaysia International Tourism Night Floral Parade 2013"
RM44,663.00 Kementerian Pelancongan Malaysia
2013 2013
19
PELANTIKAN KEPAKARAN
PERLANTIKAN
ORGANISASI PERINGKAT TARIKH
1 Ahli Majlis Mesyuarat Jawatankuasa Akreditasi MQA (Bidang Sastera)
MQA (Malaysian Qualification Agency)
Kebangsaan 2014 - 2015
2 Pengerusi Penal Pakar Pembangunan Guidelines to Good Practices: Workbased Learning (GGP:WBL)
MQA (Malaysian Qualification Agency)
Kebangsaan 2014 - 2015
3 Penal Pakar Pembangunan Program Standard Hospitaliti dan Pelancongan
MQA (Malaysian Qualification Agency)
Kebangsaan June 2011 -
kini
4 Ahli Jawatankuasa Semakan Audit Pematuhan Program, Agensi Kelayakan Malaysia (MQA)
MQA (Malaysian Qualification Agency)
Kebangsaan 1.8.2014 - 31.12.2014
5 Pakar Rujuk Bidang Pelancongan, Perhotelan dan Hospitaliti (Penilaian Nilai Taraf Agensi Kelayakan Malaysia (MQA) Bidang Pelancongan, Perhotelan dan Hospitaliti)
MQA (Malaysian Qualification Agency)
Kebangsaan
6 Panel Penilai Agensi Kelayakan Malaysia Bidang Pengurusan Hospitaliti
MQA (Malaysian Qualification Agency)
Kebangsaan 2000 – kini
7 Ahli Majlis Mesyuarat Penasihat Taman Negara Pulau Pinang
Kementerian Sumber Asli dan Alam Sekitar
Kebangsaan 2012 - Kini
8 Penal Hakim Anugerah Pelancongan Malaysia (APM) 2015 – Pakej Pelancongan Terbaik
Tourism Malaysia Kebangsaan 2015
9 Ahli Independent Management Team (IMT) Bagi Projek Pengerak Ekonomi (WPP) 10 – Hospitality and Tourism Discipline Cluster Di BAwah Bidang Ekonomi Utama Negara (NKEA)
Kementerian Pendidikan Malaysia
Kebangsaan 2014 - kini
20
10 Ahli Jawatankuasa Penasihat Kurikulum Jabatan Pengajian Politeknik (JPP) – Program Sarjana Muda Sains (Kepujian) Pengurusan Pelancongan dan Hospitaliti Antarabangsa
Kementerian Pengajian Tinggi Malaysia (KPT)
Kebangsaan 2013 - Kini
11 Pengerusi Technical Working Group (TWG) – Quality Tourism Workforce
Kementerian Pelancongan dan
Kebudayaan, Malaysia
Kebangsaan 2013 - kini
12 Ahli Jawatankuasa Pembangunan Sumber Manusia Dalam Industri Pelancongan
Kementerian Pelancongan dan
Kebudayaan, Malaysia
Kebangsaan 2012 - kini
13 Ahli Majlis Dekan-Dekan Sains Dan Teknologi Makanan Institusi Pengajian Tinggi Awam (IPTA)
Kementerian Pengajian Tinggi
Kebangsaan 2013 - kini
14 Ahli Jawatankusa Pengajian Program Ijazah Sarjana pengurusan Hospitaliti (MHM) – Universiti Utara Malaysia
Universiti Utara Malaysia
UUM 2013 - kini
15 Ahli Lembaga Penasihat Akademik Fakulti Pelancongan dan Hospitaliti
Universiti Malaysia Kelantan (UMK)
UMK 15.5.2014 - 14.5.2016
16 A member of Board of Studies (External) for The Bachelor of Tourism Planning and Hospitality Management
International Islamic University Malaysia
(IIUM) IIUM
1.2.2015 - 31.1.2017
17 Profesor Pelawat dan Pemeriksa Luar Fakulti Perhotelan dan Pelancongan
Management and Science University
(MSU) MSU
1.11.2014 - 30.10.2016
18 Profesor Pelawat dan Pemeriksa Luar – Hospitality & Tourism (Management & Science University)
Management & Science University
(MSU) MSU 2012 - kini
19 Ahli Jawatankuasa Eksekutif Pacific Asia Travel Association (PATA) – Malaysian Chapter
Pacific Asia Travels Association (Malaysia
Chapter) PATA 2013 - kini
21
20 Ahli Jawatankuasa Focus Group Pelancongan Bumiputera Pulau Pinang
Bahagian Penyelarasan Penyertaan Bumiputera, Unit Penyelarasan Pelaksanaan (ICU), Jabatan Perdana Menteri, Pulau Pinang
Negeri Pulau Punang
Ogos 2010 - kini
21 Ahli Jawatankuasa Kumpulan Kerja - Tourism. Joint Business Council (JBC) - IMT-GT Malaysia
IMT-GT (Indonesia, Malaysia, Thailand - Growth Triangle) Dewan Perniagaan Malayu Malaysia
Negeri Pulau Pinang / Malaysia
9/06/2010 – kini
22 Ahli Jawatankuasa Penyelaras NCER - KPT Bagi Pelaksanaan North Corridor Economic Region (NCER)
NCER & KPT Kebangsaan 19/12/2008
23 Ahli mesyuarat Majlis Perniagaan dan Ekonomi Melayu Pulau Pinang
Dewan Perniagaan Melayu Pulau Pinang
Negeri Pulau Pinang
20/04/2010
SUMBANGAN KEPADA MASYARAKAT LUAR (KEBAJIKAN DAN SOSIAL)
Bil Pertubuhan / Kedudukan Dalam Pertubuhan Tersebut
Tarikh
Dari Hingga
1 AJK PIBG Sek Men Saujana Indah, Taman Ilmu, Nibong Tebal (Naib Pengerusi)
2009 2010
2 AJK Badan Khairat Kematian, Surau Taman Ilmu, Nibong Tebal, Pulau Pinang
2007 2010
3 AJK Kejiranan & Rukun Tetangga, Taman Ilmu, Nibong Tebal, Pulau Pinang.
2007 2010
4 AJK PIBG Sek. Keb. Kampong Jambu, Taiping. Perak. Pengerusi Biro Pendidikan
2005 2006
5 AJK PIBG Sek. Men. Keb. Seksyen 18, Shah Alam, Selangor. Pengerusi Biro Asrama
2002 2003
6 AJK PIBG Sek. Keb. Seksyen 20, Shah Alam. Naib Pengerusi Biro Pendidikan
2001 2002