8/14/2019 Rm 02831751

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Qty Material Description Unit Value Total Value

1 PRD-38548-034 P100-16WF REGIONAL AMER 499.99USD 499.99USD

1 000000001061870315 134352812757 PRD-38548-034 TW CONNECTUSBD USB connector damaged

CSCMX SA de CVAv Fuerza Aerea Mexicana #520, Int 1Mexico City DF MX 15700

Phone: (+1)877-BLK-BERRY Fax: (+1)519-746-3296

Email: rma@blackberry.com Web: www.blackberry.com

RETURN MATERIAL AUTHORIZATIONRMA No.

RM02831751

DATE ISSUED

Oct 26, 2013

Reason Description

Same Unit Repair: BlackBerryPlayBook tablet

PO reference

NOTIFICATION # / Operator

AD

RETURNFROM

RM02831751

MarciCanizalesPuerto plata 3256, Villas del palmar. Gonzalez Ortega.Mexicali BC MX 21390Customer No.Phone No. 0065821296

BILL-TO MarciCanizalesPuerto plata 3256, Villas del palmar. Gonzalez OrteMexicali BC MX 21390Customer No.IEN/SSN:

Itm Serial No SecondarySerial No

Material Country ofOrigin

Trouble Code Trouble Code Description

WE ARE IN RECEIPT OF YOUR RMA REQUEST AS INDICATED ABOVE. YOUR RMA REQUEST IS SUBJECT TO RIM'S STANDARD TERMS AND CONDITIONS AND RMA POLICIES (AS WELLAS ANY SPECIFIC TERMS RESPECTING RMA PROCEDURES CONTAINED IN YOUR EXECUTED SUPPLY AGREEMENT WITH RIM, IF APPLICABLE), AND THE ABOVE PRODUCTS WILL BEREPAIRED AND/OR REPLACED IN ACCORDANCE WITH SUCH TERMS AND CONDITIONS AND POLICIES. ALL OUT-OF-WARRANTY OR NON-WARRANTIED PRODUCTS SHALL BEREPAIRED AND/OR REPLACED AT YOUR EXPENSE. WITHOUT LIMITING THE FOREGOING, YOU ARE DEEMED TO ACKNOWLEDGE YOUR PAYMENT OBLIGATION BY YOUR ACCEPTANCEOF SUCH REPAIRED OR REPLACEMENT PRODUCT. PLEASE SEND A REQUEST TO TS_CS@RIM.COM IF YOU REQUIRE A COPY OF RIM'S STANDARD TERMS AND CONDITIONS.

This document must be accompanied with a customs commercial invoice ONLY IF goods are shipped out of the country. A

copy of this RMA form and a copy of the commercial invoice must be included inside of all shipping packages. The above

RMA number must appear clearly on the outside of all shipping packages. All units must be packed in a suitable manner to

prevent shipping damage. Whenever possible use the original packaging. If sending for repair, unless requested, please do

not include any accessories or removable media (i.e: holsters, cradles, SIM card, removable battery, memory cards etc.). RIM

reserves the right to reject your RMA request if it has not been submitted in accordance with the above requirements and

RIM's standard terms and conditions and RMA policies. RIM specifically does not guarantee that any data on devices

submitted in your RMA request will be retained.

Weight _____________________________

Final Piece Count _____________________________

Customer Signature _____________________________