RM Presentation 1

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    HOTELS AND

    RESTAURANT SECTOR

    TO STUDY PRICE SENSITIVITYIN SERVICE SECTOR

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    INTRODUCTION

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    Objectives

    To Study Price efficiency to chane consu!er"reference#

    To study service satisfaction a!on consu!er at

    avai$ab$e "rice#To study cause and effect re$ationshi" bet%een

    Consu!er &ehavior and Price#

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    Sco"e ' Sinificance

    (e rou" bet%een )* years and above#

    ($$ ty"es of inco!e $eve$#

    No +ocation s"ecific#

    Survey !ade to co$$ect ra% data for ana$y,in andinter"retative the objectives#

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    -y"othesis

    -. / Price Sensitivity -ote$ Industry affects theServices offered by the! and Consu!er behaviorto%ards it#

    -) / Price Sensitivity -ote$ Industry does not affectthe Services offered by the! and Consu!er behaviorto%ards it#

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    Secondary Data (na$ysis and Inter"retation

    (e (na$ysis

    0.1

    2.1

    3.1

    Age

    )* / 02

    0* / 32

    3* and (bove

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    4ender (na$ysis

    221521

    Gender

    6a$e

    7e!a$e

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    (nnua$ Inco!e (na$ysis

    ).1)21

    521

    3.1

    In INR

    &e$o% )#2. +ac 8 3#..+ac

    )#2. +ac 8 3#.. +ac

    3#.. +ac 8 2#.. +ac

    2#.. +ac and above

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    (nnua$ S"endin on Vacation (na$ysis

    21

    0.1

    3.1

    521

    Sales

    NI+

    )#.. +ac / 3#.. +ac3#.. +ac 8 2#..+ac

    2#.. +ac and above

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    Pri!ary Data (na$ysis for -os"ita$ity (s"ect

    Ty"e of -ote$ Chosen

    21

    521

    0.1

    3.1

    Star

    0

    3

    5

    2

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    (ttributes $oo9ed for

    )21

    3.1321

    0.1

    Attributes

    (!bianceRevie%s

    Per Roo! Cost

    ($$ of the (bove

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    Price !atter %hen it co!es to -os"ita$ity Services

    *.1

    5.1

    Price

    Yes

    No

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    (s "er recent chanes in Service Ta: %hich is $eadin tochanes in Prices; sti$$ %i$$ you o for &etter -os"ita$ityo"tion