Robert Palussek resume

7/27/2019 Robert Palussek resume

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ROBERT PETER PALUSSEK

2628 CHEYENNE RD. SEBRING, FLORIDA 33875

[email protected] phone (305)407-7053

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Innovative leader with extensive expertise in operations, finance and business development

Proven ability to quickly analyze key business drivers and develop strategies to grow the organization

Leading Change Redesigning Business Processes Negotiating Contracts Navigating Conflict Management

Building Strategic Plans Forming Strategic Alliances Developing Teams Fostering Provider Relationships

Ensuring Revenue Growth Implementing Cost Reductions Managing Budgets & P/Ls Growing Community Partnerships

High-integrity, energetic leader known for ability to create successful outcomes in complex situations and changingenvironments that demands continuous forward motion. Experienced healthcare professional with a history ofleadership within operational functions of healthcare organizations. Visionary and results driven executive offeringgovernment and private sector experience and success in driving operational growth through advancingorganizational culture through coaching, mentoring and inspiration of professionals. Excellent communicator withemphasis on building strong client and community relationships.

SELECTED ACHIEVEMENTS

~ Functioned as project manager throughout six-month/ $1.5M Cardiac Cauterization Laboratory renovation and

equipment replacement project (2013)

Developed and implemented statewide mentoring program for new Health Officers received Florida ImageAward from Surgeon General Florida Department of Health (2012)~ Championed successful launch of new satellite site providing 55,000 medical/ dental services to over 5,300 newclients within 18 months through creating a team of 14 professionals (2011)~ Functioned during 4 hurricane deployments as Section Chief within Incident Command System (ICS) structureduring Hurricane Dennis, Rita, Wilma, Katrina and as Incident Commander during Tropical Storm Fay (2005-2008)~ Corporate officer involved in multiple compliance audits reducing possible liabilities of over $30M (2002)

CAREER EXPERIENCE

Chief Operating Officer, Highlands Regional Medical Center, Sebring, 08/2012Present

Promoted from Associate Administrator to Chief Operating Officer in 03/2013.

Served as Interim Chief Executive Officer from 01/2014 to 03/2014 for 126-bed facility, 450 employees and amedical group of ten providers. Delivers leadership as COO to over 120 associates within the followingdepartments: Laboratory, Pharmacy, Physical Therapy/Rehab Services, Wound Care Center, Plant/Ops Engineering,Environmental Services, Security, and Dietary Services. Functioned as responsible Officer for EmergencyDepartment, Respiratory Services, and the Cardiac Catheterization Laboratory during a ten month vacancy of theChief Executive Nurse position. Focus on market and service line development through continuous physicianrelationships. Ensures successful implementation of redesigned processes to achieve hospital's mission. Managesand maintains over 250 equipment, maintenance and affiliation agreements, including hospital and physician s

group lease agreements. Involved in all facility planning and budget preparation efforts. Develops long-termstrategies and executes short-term operational plans. Formulates and administers hospital policy. Carries out costanalysis, evaluation of service, and review of operational procedures. Represents the hospital at various professionaland governmental organizations and community meetings. Acts as a member of executive leadership team andserves at the pleasure of the Board of Trustees. Develops and cultivates high quality relationships with electedofficials, county government and state agencies.

Key Achievements:

Improved organizational ICS/ NIMS leadership readiness level from 26% to 100% (04/2014)

Successfully passed AHCA Life Safety Inspections without any citations (05/2013)


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ROBERT PALUSSEKCAREER EXPERIENCE CONTINUED

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Provided oversight to 50 private room/ single bed renovation project on 2ndMed/Surge Floor completed

under budget and two weeks before plan (01/2013)

AdministratorHealth Officer, Highlands County Health Department, Sebring, 12/200807/2012

FLORIDA DEPARTMENT OF HEALTH, 05/200507/2012

Serves as official county health authority in the event of natural disaster, bioterrorism event other threat to publichealth. Acts as administrator and chief resource person to 140 professional, technical and clerical employees.Ensures that community and clinical medicine are combined through the regular appraisal of community healthneeds, the planning of services in response to those needs and the regular involvement of the community in thedepartment and its programs. Functions as countywide safety-net provider serving over 14,000 unduplicated patientswith more than 38,000 core public health, primary and dental care service visits in three dispersed clinics.Guarantees accountability to the Department of Health, the Board of County Commissioners and the Legislature inmaking the most effective and efficient use of resources. Functions as advocate for the department in obtaining newand expanded resources from both public and private sources to generate local revenue responsibility of 60% of totalbudget. Continues to strengthen existing relationships to medical community including all three local hospitals andnon-profit organizations. Ensures that all 17 core public health and prevention programs remain dynamic and

responsive to changes in needs, priorities, regulations and the local healthcare environment.Key Achievements:

Influenced positive development of statewide "County Health Rankings" to 29/67 from 41/67 in 2010

(03/2012)

Advocated for adoption of tobacco free county properties; policy adopted by Highlands County Board of

County Commissioners (11/2011)

Increased dental client base since December 2008 by 83%; averaging 30 clients seen per clinic per day

(06/2011)

Implemented a culture of Behavioral Event Interviewing (BEI) for recruitment purposes and 360 feedback

with follow up coaching calls over past two years amongst all 6 division directors and 12 agency supervisors

(02/2011)

Decreased medical clinic no-show rate from 39% to 24% six months after implementation of redesigned

clinic flow process (12/2010)

Increased total amount of provided agency services compared to previous fiscal year by 6% to 318,380

while successfully reorganized the administrative division, resulting in annual savings of $375K (09/2010)

Decreased annual staff turnover rate from 14.5% to 7.1% (08/2009)

Finance & Accounting Director, Highlands County Health Department, Sebring, Florida, 02/2007 11/2008

Served as Comptroller and managed all accounting and financial concerns for this eight million dollar annualoperating budget county health department. Supervised a staff of 15 personnel responsible for budgeting, accountspayable, accounts receivable, purchasing, information technology, contract management, supply warehousing, vitalstatistics and building management. Oversaw design, construction and equipment of one and a half million dollars.Trusted with Acting Administrator duties since departure of previous Director since April 2008.

Key Achievement: Restructured the Operations Department's responsibilities to fit new organizational needs; financial savings

p.a. equals over $140K (06/2008)

Reestablished financial control, leading agency from severe underutilization of earmarked funds to strong

and sustained program budgets (12/2007)

Redesigned and successfully streamlined budgeting process by establishing clear program budget guidelines

and quarterly budget meetings with the intention to shift sole financial accountability from Administration to

Program Managers and Division Directors. (07/2007)


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Senior Management Analyst, Monroe County Health Department, Key West, Florida, 05/2005 - 01/2007

Responsible for budget administration, expenditures, and revenue. Prepared monthly/quarterly financial reports,developed budgets, and performed variance analysis in accordance with business plan. Compiled periodic financialreporting packages for division directors and agency head. Interacted with senior management regularly concerning

financial forecasts and reports.

Key Achievement:

Instituted new purchasing process that resulted in annual savings of $50K (10/2006)

Restructured annual budget development processes to ensure divisional accountability (07/2006)

Manager, Karlsruhe,Germany, 04/200304/2004

MICHAEL SCHNEIDER FOOD SERVICE, Karlsruhe, Germany, 04/200304/2004

Negotiated prices, terms and conditions with multiple wholesalers. Managed customer relations to maximize servicesatisfaction and sales growth. Oversaw day to day operations including purchasing, sales and inventorymanagement. Introduced complaint management and problem resolution process to improve customer loyalty. Hiredand trained new sales representatives.

Key Achievements:

Expanded delivery service for commercial customer by 28% in 12 months. (04/2004)

Implemented reconciliation process of wholesale invoices resulting in yearly savings of $22K (12/2003)

Securities Specialist, Stuttgart, Germany, 09/200103/2003

DRESDNER BANK INC. (sold as of 08/2008 to COMMERZBANK INC.), Germany, 02/199603/2003

Quality Assurance Liaison for 120 branches. Performed as professional lecturer for new product placements/IPO.Carried out internal audits to ensure regulatory compliance and operational efficiency/accuracy. Closed andprepared monthly financial statements and audit reports. Fulfilled Securities Specialist position and analyzedmonthly region wide earnings and risk portfolios to counteract possible negative developments.

Key Achievements: Monitored investment trends in total portfolio of $3.3 billion dollars (06/2002 - 03/2003)

Exceeded all annual corporate performance objectives for 2003 and ranked as #1 region. (01/2003)

Securities Advisor, Baden-Baden, Germany, 03/199908/2001

Conducted Financial Need Analysis and recommended appropriate investment products to meet clientsneeds. LedFinancial Advisors staff through training and coaching to achieve performance goals and maintained top branchranking. Developed strategic sales plans for maintaining and further penetrating existing client relationships(including pre-meeting planning and post-meeting follow-up activities). Executed market sales and service strategiesthrough proactive sales calls with financial center customers and prospects.

Key Achievements:

Increased branch net return by 42% over 15-month period and boosted branch above regional and nationalbenchmark. (07/2001)

Grew customer base within first year on the job, adding approximately 60 new clients with investment

worth of 200K or more. Earned a reputation for expert financial advice and superior customer service that

resulted in strong referral business. (06/2000)

Acquired over 6 million in new investments within first 12 months onthe job and ranked at # 1 branch for

category of "Newly acquired money - mutual funds" (04/2000)


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Financial Advisor, Karlsruhe, Germany, 11/199702/1999

Performed in-depth reviews of clients' financial status and future goals referred to Securities Advisor or LoanOfficers. Sought business opportunities through referrals from existing client relationships. Handled sales andservice requests from financial center walk-in traffic and combined consultative sales and financial expertise to

create value-added solutions for clients.

Key Achievements:

Increased sales of financial center by 17% within first six month (04/1998)

Met annual goal in first quarter for three out of seven goals (03/1998)

Special Forces Command, (German Federal Armed Forces) Calw, Germany, 01/199710/1997

Completed basic training (Regensburg, Germany) was followed the assignment to human resource department.Functioned as administrative assistant to Colonel overseeing all administrative functions on base. Honorabledischarge as Lance Corporal.

Customer Service Officer, Karlsruhe, Germany, 02/199612/1996Functioned as generalist for all consumer banking branch back office activities. Reviewed daily sensitivetransactions for accuracy and conducted mandatory audits.

EDUCATION

Masters of Business Administration- enrolled, expected Spring 2015 - STATE UNIVERSITY OF NEW YORK -EMPIRE STATE COLLEGESCHOOL FOR GRADUATE STUDIES

Graduate in Business Administration (VWA) 2002 ACADEMY FOR ADMINISTRATION AND BUSINESS KARLSRUHE, GERMANY (U.S. Equivalency: Bachelor's degree in Business Administration from a regionallyaccredited institution with a total of 156.5 credit hours considerable as graduate level course work)

Certified Bank Merchant 1996 FRIEDRICH LIST SCHOOL KARLSRUHE, GERMANY (U.S. Equivalency:

Associate of applied science degree)

PROFESSIONAL AFFILIATIONS

Heartland Rural Health NetworkVice-PresidentFlorida Public Health Association - Public Health Administration Section Chair (20082012)

Florida Association of County Health OfficersTreasurer (20092012)National Public Health Finance Steering Committee (20082012)

Graduate (as Co-Salutatorian) of Florida Public Health Leadership Institute at University of South Florida - Class 13Graduate of National Public Health Leadership Institute at University of North Carolina - Class 19

LANGUAGES

German - fluent (reading/ writing)Polish - conversational

Documents

Robert Palussek resume