ROBIN L. WITTIGrobinlynn7133@msn.com 719-650-1733 www.linkedin.com/in/robinwittig/

EXPERIENCED TEAM LEADERExperienced, customer-focused leader able to inspire and motivate teams. Well-developed business acumen. Embrace and lead change for successful outcomes.

Higher Education Administration Non-Profit Management & Fundraising Project Management

Budget Management Sales & Customer Service Organizational Development

SELECTED CAREER HIGHLIGHTS Achieved 100% employee retention in challenging operating climate Led team through department reorganization while continuing to exceed goals Selected for highly competitive Frontline Leadership Development Program Top 3% sales performer of 120 agents; received Circle of Excellence Award Collaborated in securing a $7M endowment for youth-serving nonprofit organization Directed opening and operation of a summer resident camp that generated additional operating

revenue of $20,000 annually.

RELEVANT EXPERIENCE

LEADERSHIP

Achieved 100% employee retention and maintained high morale/low absenteeism in very turbulent business environment

Achieved Winner’s Circle Award for leading team to exceed goals in recruiting, fundraising, and program excellence

MANAGEMENT

Team consistently achieved highest site-wide weekly telephony performance metrics Created and implemented student contact strategy resulting in 100% student contact rates Insourced website management to reduce technology fees by $6K annually Improved office efficiencies to cut expenses by 25%

PROJECT MANAGEMENT

Redesigned curriculum for a core business class resulting in higher completion rates and improved student outcomes

Directed first-year opening and operation of a summer resident camp that generated additional revenue of $20,000 annually; continued as Director for three additional years

Chaired committees that oversaw all aspects of developing and implementing weekend events attracting average attendance of 300+

Served as Food Services Business Manager, National Scout Jamboree; managed $4.25M budget

SALES & MARKETING

Consistently increased membership 3% over goal each year for three consecutive years Assisted in creation of telemarketing department; achieved 10% increase in orders Increased brand awareness and sales by creating and implementing marketing plans Maximized commissions from existing customers through upselling and repeat salesCOMMUNITY AFFAIRS

ROBIN L. WITTIG robinlynn7133@msn.com 719-650-1733 www.linkedin.com/in/robinwittig/

Advisor to Board and Executive Committee for local council of national youth-serving nonprofit organization

Liaised with city and state leaders, and US Congressional leaders’ District Offices Board member, Anchorage Kid’s Place Project: oversaw implementation of annual Kid’s Day event

with attendance exceeding 10,000

EDUCATION

Everest University Online, Orlando, FL 2013MBA Major in Human Resources ManagementCGPA: 4.0

Texas State University, San Marcos, TX 1991BA Major in MarketingCGPA: 3.79, magna cum laude

WORK EXPERIENCE

Academic Program Director 11/2013-PresentEverest University Online, Colorado Springs, CO

Academic Advisor 5/2012-11/2013Everest University Online, Colorado Springs, CO

Admissions Representative 11/2010-5/2012Everest University Online, Colorado Springs, CO

Divemaster & Open Water Scuba Instructor 6/2009-PresentUnderwater Connection, Colorado Springs, CO

Patient Manager/Public Relations Specialist 3/2008-8/2010Prospect Home Care & Hospice, Woodland Park, CO

Layout Design & Editor 1/2007-PresentStory Circle Network, Estes Park, CO

Marketing Consultant 1/2000-3/2008Woodland Park, CO