SAP BOBJ Victoria Uni 2011

5/21/2018 SAP BOBJ Victoria Uni 2011

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Teaching Business Intelligence With

Paul Hawking


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gen a Introduction to Business Intelligence Dashboard Design (Xcelsius)

Overview of SAP Business Objects Business

Intelligence

Reporting Best Practices

Analysis

Business Intelligence On Demand

Fundamentals of SAP Business Objects

Universe Design

Teaching Resources

rys a epor s

Web Intelligence (Interactive Analysis)


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Strate and Business Processes

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Business Process Elements

Organisational Units

Sales Area

Distribution Channel

Transactions

Sales Order Creation

oo s ssue

Data Process Indicator

Master Data

Customer

Material

Transactional Data

Sales Quantity

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a es r ce


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The Result: Workers Lose Productivity from Inadequate

Lose Productivity

Other effects:

47%Make Flawed Decisions

45%

7

Source: Economist, Enterprise Knowledge Workers Study; November, 2007

Lose Competitive Agility


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Growin Im ortance of Business Intelli ence

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To 10 Business and Technolo Priorities in 2010

Ranking Top 10 Technology Priorities Ranking 2008

1 Virtualization 3

2 Cloud computing .

4 Networking, voice and data

communications

7

6 Mobile technologies

7 Data/document management and 9

8 Service-oriented applications and

architecture

10

9 Securit technolo ies 5

10 IT management

9

Source: Gartner EXP (January 2010)


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Business Intelli ence Process

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Information S stems To Su ort Decision Makin

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Not all Information Is Of The Same Value

New business strate ies o ortunities

Wisdom

Lifetime value of this customer andstrategies to deploy to create loyalty

n e gence

What the company has purchased,

what other products they may

Knowledge

A contact associated to a

Company and all back

Information

A Contact

Data

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Im act of Business Intelli ence

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Re ort Outcomes

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Intelligence


Analysis



Universe Design

Teaching Resources

rys a epor s



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Business Drivers and Tar et Grou s

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Business Drivers and Target Groups

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Cr stal Re orts

Proven standard for report design

Used by more than over 500 major software vendors

Sophisticated report formatting

Pixel perfect reports

rea e mu -page

Multi-query

up report creation

Secure, large scale distribution of

reports

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Connectivity to any data source


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SAP Business Ob ects Dashboard formerl xcelsius

Personalised Flash based dashboards

Variety of output mediumsMicrosoft Office Documents

Portals

PDF

Empower business users with

interactive information

Powerful what if analysis with sliders

and other controls

Ability to drill downPre-built components, skins, maps,

charts, gauges, and selectors

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Web Intelli ence Interactive Anal sis

Self service analysis and reporting

Business Users(Limited) technical expertise (report designers),

business domain expertise

Flexible formatted reports with buil t-in

anal sis features

Built on any type of data source

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Analysis

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Anal sis OLAP/Office

Optimized for highly interactive analysis (Ad Hoc)

Explore multi-dimensional data sets

Available for Web based and Microsoft

Office focused deployments

Comprehensive range of business

and t ime calculations

Exception highlighting

Ability to drill down into details

(Web Intelligence or Crystal Reports)

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Analysis

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Business Ob ects Ex lorer

Search and navigation tool for casual users to access business data

Ability to search, explore and visualise large data volumes

Guided analysis and smart visualisations

Limited training required

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Workshop Multi-dimensional reporting

Pur ose: Use Microsoft Excel PivotTables to demonstrate the ower of multi-dimensional

reporting.

Requirements: Microsoft Excel 2007/2010


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Intelligence



Teaching Business Intelligence


Universe Design

rys a epor s



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Pur ose of Re ort

To organise and present data for analysis.

Design ConsiderationsAudience

Decision

Data

MediumVisualisations

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Re ortin Guidelines - Tables

Guideline: Ensure that data tables have clear, concise, and accurate row and

column headings.

.

and concise table headings in order to make efficient and effective use of table

information. Row and column headings will indicate to screen readers how data

,

of the cell in the overall scheme of the table.

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Guideline: Ensure that only the data required for the decision is displayed.

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Guideline: Filtering enables the user to focus on the relevant subset of the data.

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compare the magnitude of the value to the next.

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Guideline: Format the data appropriately and consistently.

Text/Numbers

Currency

Decimal places

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or scanning (Aggregation/Disaggregation).

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(Conditional Formatting.

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data.

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Data visualizations weave numbers into ictures

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What is the roblem?

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Re ortin Guidelines - Charts

Guideline: Use the appropriate chart to display the data.

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Guideline: Pie Chart displays proportions. For example, you need to see what

share each of your products represents to your total business.

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Guideline: Bar Chart compares values. For example, which month was the best for

business?

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Guideline: Stacked Bar Chart combines the comparison features of a bar chart with

the proportional illustration of a pie chart.

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Guideline: Line Chart helps track changes through time.

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Guideline: Area charts offer the time-tracking qualities of a line chart and combines

the Pie Chart proportion measurement.

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Separate columns/bars through white space (for more than one categories, only the groups are

separated through white space)

Choose an organizational principle for the baseline:Time, e.g. costs from January to December

Add labels to axes and columns/bars

, .

Use a unique colour or pattern for each value;

Use a contrast of at least 30% between neighbouring columns or bars

Avoid striped patterns and use solid colours or greys

If possible use colours or patterns that emphasize the data with simi lar meaning

e. . red for "critical"

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Guideline: Be careful of eye candy.

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Guideline: Make sure the chart displays the data effectively.

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Wh t d thi k?


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What do ou think?

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R ti G id li Ch t


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Guideline: 3D charts are rarely useful.

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R ti G id li Ch t


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Re ortin Guidelines Charts


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Guideline: Include actual data values with graphical displays of data when precise

reading of the data is required.

Adjacent numeric annotation might be added to the ends of displayed bars on a bar

ra h or to mark the oints of a lotted curve. Some dis la s ma re uire com lete

data annotation while others may require annotation only for selected data

elements.

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Re ortin Guidelines Charts


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Guideline: Not everybody has the same eyesight as you.

Guideline Reasoning

Do not rely on color coding alone Colorblind people as well as blind people cannot recognize the

differenceInstead:

Provide redundant in formation such as titles, descriptions, images

(with descriptions)

Offer font scaling mechanisms People with low visual acuity may need to use larger fonts for

People with good vision may want to scale the font down for smaller

screens, such as 800x600

Use sufficient background-foreground contrastfor text

Low contrast makes reading text harder, especially for people withlow vision

Avoid blue text Visual acuity is only about 1/10 for blue than for other colors;therefore, avoid delicate blue structures, such as small blue text

Avoid certain color combinations for Certain colour combinations should be avoided:

foreground and background Red text on blue background (chromostereopsis the text and the

background are perceived in different depths)Combinations that cannot be differentiated by colour blind users:

red-green, blue-yellow

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Re ortin Best Practices


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e o es ac ces

End Users

Decision

Data

Medium

Visualisation

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Intelligence Reporting Best Practices


Teaching Business Intelligence


Universe Design

rys a epor s


SAP Business Ob ects Universe semantic la er


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A semantic layer is a business representation of corporate data that helps

end users access data using common business terms.

,manipulate, and organise information, it simplifies the complexity of the

business data.

The semantic layer insulates the business users from the underlying data

complexity while ensuring the business is accessing the correct data sourcesand using consistent terminology

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Semantic La er Com onents


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Universe Exam le


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Universe Pur ose


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Semantic meta data layer, which provides a single and easy-to-use interface

in order to

Run queries against any data source

Perform data analysis

Perform formatted reporting

e a a a

Business Term Definition

Data type and format

Source Information

List of values

Calculations

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Universe Terminolo


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Class

Groups related Objects Material Class

Object

A named com onent in a universe that re resents a column or function in a

data source

Represents a meaningful entity, fact, or calculation used in businessenvironment

Seen and used by end users in reporting tools

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Universe Terminolo Types of Objects


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Dimensions

Focus of analysis in a query.

A dimension maps to one or more columns or functions in the database that

.

Detail

.

It maps to one or more columns or functions in the database that provide

detailed information related to a dimension.

Measure

Metrics by which you compare dimensions.

.

Hierarchy

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Universe and SAP NetWeaver BW Terminolo


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Demo


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Intelligence


Analysis



Universe Design

Teaching Resources

rys a epor s




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SAP Cr stal Re orts


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SAP Cr stal Re orts


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SAP Crystal Reports


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, ,

Customer requirements

Hi hl formatted la outs for forms, cor orate, and re ulator re ortin with limited interactivitMass-distribution across the organization in various formats

Report off all data sources in the organization

Reporting embedded in operational/tactical applications

Integration to SAP BW and Business Suite

a ve n egra on u w

Integration with SAP deployment life cycle and transports

One-touch report translation in multiple languages

Direct access to BW cubes, BEx queries, and ODS Objects

Direct access to InfoSets, ABAP queries/functions, and SAP tables

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SAP 2008 / Page 77 SAP 2008 / Page 77


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SAP Cr stal Re orts Connectin to SAP NetWeaver BW


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. . .

SAP Cr stal Re ort Resources


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Crystal Reports 2011 http://www.sdn.sap.com/irj/scn/crystal-reports-elearning?refer=main

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Crystal Reports Enterprise http://www.sdn.sap.com/irj/scn/crystal-reports-enterprise-elearning?refer=main

SAP Cr stal Re orts Summar


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Workshop Pixel Perfect Reporting With

SAP Crystal Reports


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Pur ose: Use SAP Cr stal Re orts 2011 to demonstrate the functionalit for o erational

formatted reporting.

Requirements: SAP Crystal Reports 2011


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Intelligence


Analysis



Universe Design

Teaching Resources

rys a epor s




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Demo



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An end-to-end self service reporting tool for a

range of users

Analysis capabilities combined with free form

layout for authors

Interactivity on formatted reports to

consumers to answer their own uestions

Broad access to data and contentSingle user experience for access to

enterprise (relational and OLAP) and

personal (Excel, Access, Web Services) data

sources

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Web Intelli ence


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Data Sources


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Creatin Web Intelli ence Re orts


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Choose Universea a

Source

PC BasedApp licat ions

Select Dimensions

Objects Measures

Select

Objects

Run The

Format TheRe ort

PublishThe Report

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Web Intelli ence Connectin to SAP NetWeaver BW


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. . .

SAP Business Ob ects Web Intelli ence Resources


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Web Intelligence http://www.sdn.sap.com/irj/scn/web-intelligence-elearning?refer=main

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Web Intelli ence Summar

Value


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Value

es gne o wor e way us ness users n repor au or ng an ana ys s

are not separated but combined in the same workflows

One single filetype, same workflows available whether users are working in Java,

dHTML or even offline with the Rich Client

As users skills improve, features can be gradually exposed to them

Key features

Combine multiple enterprise data sources OLAP, Relational, Excel in singlereport

Free-form report layout of multiple charts and tables

Schedule, Publish (burst) reports to enterprise audience

or o ne rom ana yze, u repor en resync an s r u e con enon server

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Workshop Interactive Reporting With Web

Intelligence (Interactive Analysis)


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Pur ose: Use SAP Business Ob ects Interactive Anal sis to demonstrate the functionalit

for self service interactive reporting.

Requirements: SAP Business Objects Interactive Analysis

.GBI Universe


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Intelligence


Analysis



Universe Design

Teaching Resources

rys a epor s Web Intelligence (Interactive Analysis)



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Demo

Xcelsisus, SAP Business Objects Dashboard Design, SAP


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Dashboard H e!


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Decision Makin Research


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Environment conducive for business decision making

Findings

If person receives information up to 800 words per minute, they are relaxedand comfortable.

In excess of 800 words decision-making speeds up and begin to make

judgment errors

Outcome

anagers oc p cense y

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Managers Cockpit


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Dashboard definitions


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1. A dashboard is simply the visual presentation of summary data to enable the improved

performance of the individual and business. This is presented in a format which makes the

information easily accessible, both through the UI and interactions as well as provides visual

indicators which quickly highlight problems or successes

2. A dashboard is a collection of information which one needs easily accessible to enable the

completion of tasks and ensure improved performance of the individual and business. This

necessarily be a summarized view

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Dashboard Desi n


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Audience

Requirements

DecisionRequirements

Visualisation

Requirements

Data

Requirements

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Dashboard Design- Requirements Gathering


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Alignment Strategic DashboardsStrategic Dashboards

ManagementManagement

Operational DashboardsOperational Dashboards

Everyone Else Everyone Else

Tactical DashboardsTactical Dashboards

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Dashboard Desi n- Re uirements Gatherin


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ec s on requ remen sWhat decisions will be made with the solution?

a a requ remen sWhat metrics are the focus of the solution? (~6 KPIs)

What is the decision latency?

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Alignment with Corporate Strategy


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Corporate KPIs

Dashboard Content Is Tailored for Each Department

el

Ea

chLe

ailoredfo

ntentIs

T

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C



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1. Scan the KPIs

Look for exceptions by scanning

multiple reports daily

What is the decision making workflow?

.

Look through several reports that

contain detailed data to determinewhich s ecific area needs attention

3. Determine the Root Cause

Conduct OLAP analysis to analyze

related dimensions to determine

root cause of the problem

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1. Scan KPIs

What visual components best represent the data?Tabs Provide Detail on

Additional Dimensions

2. Isolate theProblem

(Includes OLAP Analysis

3. Determine theRoot Cause

Drill Directlyto

Operational

Drill Through AllDimensions of the Data

Warehouse

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System



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Visualisation requirements

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Visual Desi n Guidelines

Stephen Few


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p

Information Dashboard Design

O'Reilly, 2006

:

SAP Design Guild

http://www.sapdesignguild.org/resources/SAP_UI_Guidelines_for_Dashboard_Design.pdf

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Most Common Desi n Mistakes

Space-related


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Space related

Exceedin a sin le screen

Displaying excessive detail or precision

Choosing a deficient measure

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Choosing inappropriate display media,

Most Common Desi n Mistakes

Color-related


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Color related

Introducing meaningless variety (for example, colors or types of charts)

Usin oorl desi ned dis la media

Clutterin the dis la with useless decoration

Misusing or overusing color

124Desi nin an unattractive visual dis la

Dashboard desi n


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Eliminate unnecessary

grid l ines in bar graphs

Eliminate variations in color that

dont encode any meaning Source: (Few 2006, p. 103-110)

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Dashboard desi n

Remove data that is less relevant


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Condense data by summaries and exceptions

mp as ze mpor an a a y v sua a r u es e co or n ens y, s ze, newidth

-

center are sections with greatest emphasis

deemphasized

Em hasized

Neitheremphasized nor

deemphasized Deemphasized

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Different degrees of visual emphasis. Source: (Few 2006, p. 114)

Desi n Process

Start with pen and


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paper

based on how you view your data

Use summarised data

Dont get lost in the graphics

Create a prototype

Know your products limitations

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Dashboard: Sample Milestones Effort Chart


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SAP Business Ob ects Dashboard 2008 and SAP


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http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx

SAP Business Ob ects Dashboard Resources


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http://www.sdn.sap.com/irj/scn/dashboards-elearning?refer=main

Web Intelli ence Summar

Value es gne o wor e way us ness users n repor au or ng an ana ys s



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One single filetype, same workflows available whether users are working in Java,

dHTML or even offline with the Rich ClientAs users skills improve, features can be gradually exposed to them

Key features

Combine multiple enterprise data sources OLAP, Relational, Excel in single

report

Free-form report layout of multiple charts and tables

Schedule, Publish (burst) reports to enterprise audience

or o ne rom ana yze, u repor en resync an s r u e con en

on server

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Workshop Dashboard Development With

Pur ose: Use SAP Business Ob ects Dashboard to demonstrate the functionalit and

SAP Business Objects Dashboard (xcelsius)

development process of dashboards.


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Requirements: SAP Business Objects Dashboard (xcelsius)

.


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Intelligence


Analysis



Universe Design

Teaching Resources

rys a epor s




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SAP Business Ob ects Anal sis OLAP/Office


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Mi ration from Bex to Anal sis


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SAP Business Ob ects Anal sis Microsoft Office Excel


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SAP Business Objects Analysis Microsoft Office


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SAP Business Ob ects Anal sis OLAP


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Demo

SAP Business Ob ects Anal sis Resources


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http://www.sdn.sap.com/irj/boc/analysis-office-elearning?refer=product-help


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Intelligence


Analysis



Universe Design

Teaching Resources

rys a epor s




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SAP Business Ob ects OnDemand


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https://bi.ondemand.com/user_registrations/new

SAP Business Ob ects BI On Demand


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Demo

SAP Business Ob ects BI On Demand Resources


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http://www.sdn.sap.com/irj/boc/ondemand


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Intelligence


Analysis



Universe Design

Teaching Resources

rys a epor s



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Corporate BI Data Implementation

Management

How is my

company

performing?

Centre

How do I

implement BI

best practices

across the

What are the

best practices

to ensure dataualit ?

How to best

implement BI

in mycom an .enterprise?

Architecture Extraction

TransformationLoading

Query

Development

Performance

What objects

do I need to

How do I load

and inte rate

How do I build

efficient

How can I

im rove the

Mobile

BI

How can I

make m BI

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create in my BI

environment?

data from

different source

systems?

queries? performance of

my BI

environment?

mobile?

E


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R

I

A

L

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Teachin A roaches

Tell me, Ill or et

Show me, Ill remember


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,

Interaction

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Wh Join the SAP Universit Alliance?ow s u en s o ga n g eman s s


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Industry Speakers


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Student Projects

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Success Factors


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eam pproac

Know where you are heading


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Dont

the time re uired

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gen a Introduction to Business Intelligence Dashboard Design (Xcelsius) Overview of SAP Business Objects Business

Intelligence


Analysis



Universe Design

Teaching Resources

rys a epor s


SAP Community Network ,

> 2.3 million members strong> 200 countr ies and territories

~ 20,000 new members / monthMembers

~ .


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> 4 million visits @ 20 mill ion pages / monthTraffic

, ave con r u e ever

> 99,000 last year w/ 2,000 top contributors

~ 6,000 bloggers 100+ SAP Mentors Contributors

~ 4,000 posts / day in 350+ forums

~ 2 million topic threads @ 7M messages

~Momentum

SAP Community Network

may be the most extensive

~ 700+ SAP ecosystem solutions

Thousands of demos and trials delivered

by a corporation.Leveraging the Talent-Driven

Or anization The As en Institute - 2010

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Serving >200 countr ies @ all industr iesImpact

SAP Business Intelli ence Tools and Tutorials

Tool University SAP Tutorials Free trial

SAP Business

Information

Warehouse

Technical

Business


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Crystal Reports


Business Objects

Explorer

Analysis Office

Analysis OLAP

Dashboard Design

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BI Community Content Open to Public

-


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168

-

1.Log on to www.uac.sap.com with user ID and password

2.On UAC landing page, click this on top right-hand corner :

UA Program Members Access

rary eserve es


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1. Select Business Intelligence section under UA Library (left-hand bar)

2. Scrol l down to UA Business Intelligence Curricula . All BI-related content are

available here.

3. Additional Resources

o Check out Recent BI documents for additional teaching materials d by other professors

o Participate in BI discussion forum or post your own questions to start communicating withothers in the community

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SAP Crystal Reports & SAP Integration Kit

-

Step 1: Download slides, case studies and xls files for exercises


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Step 2:

Download softwares with 6-month validity keycode

SAP Crystal Dashboard Design

Step 1: Download slides, case studies and xls files for exercises


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Step 2:

Download sof tware with 6-month validity keycode


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SAP BusinessObjects Web Intelligence &

https://cw.sdn.sap.com/cw/docs/DOC-51386


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SAP Business Ob ects Ex lorer

https://cw.sdn.sap.com/cw/docs/DOC-124419


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us ness ec s xp orer


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Calendar YearDiscount (Bike Comp Formatted Value Net Sales (Bike Comp Formatted ValuDiscount (Bike CompNet Sales (Bike Comp2006 $ 30.557,21 $ 329.936,75 30557.21 329936.75

2006 $ 38.259,43 $ 413.159,72 38259.43 413159.72

2006 $ 46.777,29 $ 508.928,73 46777.29 508928.732006 $ 33.548,44 $ 364.454,15 33548.44 364454.15

Lecture slides

2006 $ 24.523,93 $ 264.145,08 24523.93 264145.08

2006 $ 39.670,02 $ 427.416,33 39670.02 427416.33

2006 $ 22.618,16 $ 242.367,83 22618.16 242367.83

2006 $ 29.656,37 $ 323.908,31 29656.37 323908.31

2006 $ 37.226,29 $ 403.370,84 37226.29 403370.84

2007 $ 33.109,28 $ 361.930,66 33109.28 361930.66

2007 $ 38.696,08 $ 418.796,36 38696.08 418796.36

2007 $ 49.369,66 $ 528.210,36 49369.66 528210.36

2007 $ 35.998,87 $ 391.318,47 35998.87 391318.47

2007 $ 27.447,56 $ 294.279,56 27447.56 294279.56

2007 $ 37.426,30 $ 407.557,51 37426.30 407557.51

2007 $ 21.813,79 $ 237.402,18 21813.79 237402.18

2007 $ 30.846,56 $ 332.485,48 30846.56 332485.48

2007 $ 43.232,74 $ 459.129,37 43232.74 459129.37

2006 $ 45.426,82 $ 487.865,46 45426.82 487865.46

2006 $ 58.129,18 $ 622.109,96 58129.18 622109.96

2006 $ 71.875,56 $ 780.331,45 71875.56 780331.45

2006 $ 52.928,43 $ 568.301,92 52928.43 568301.92

2006 $ 41.052,29 $ 442.270,82 41052.29 442270.82

2006 $ 56.048,24 $ 609.198,97 56048.24 609198.97

2006 $ 34.905,69 $ 379.849,04 34905.69 379849.04

teaching notes

Exercises plus data source Case study based on GBI

2006 $ 46.509,70 $ 498.895,04 46509.70 498895.04

2006 $ 61.882,82 $ 678.794,92 61882.82 678794.92

2007 $ 50.727,07 $ 553.268,02 50727.07 553268.02

2007 $ 55.528,68 $ 598.993,45 55528.68 598993.45

2007 $ 73.262,11 $ 794.445,09 73262.11 794445.09

2007 $ 51.184,17 $ 556.001,13 51184.17 556001.13

2007 $ 43.206,32 $ 464.661,37 43206.32 464661.37

2007 $ 57.258,80 $ 622.701,47 57258.80 622701.47

2007 $ 33.991,75 $ 364.666,27 33991.75 364666.27

2007 $ 47.370,11 $ 512.991,74 47370.11 512991.742007 $ 62.889,43 $ 683.075,73 62889.43 683075.73

2006 $ 64.865,75 $ 699.870,24 64865.75 699870.24

2006 $ 75.264,48 $ 815.109,01 75264.48 815109.01

2006 $ 96.438,22 $ 1.034.366,07 96438.22 1034366.07

2006 $ 63.632,33 $ 691.658,71 63632.33 691658.71

2006 $ 55.261,25 $ 598.858,55 55261.25 598858.55

2006 $ 82.811,38 $ 898.118,57 82811.38 898118.57

2006 $ 47.239,67 $ 510.234,32 47239.67 510234.32

2006 $ 59.227,55 $ 639.730,63 59227.55 639730.63

2006 $ 89.162,99 $ 967.687,70 89162.99 967687.70

2007 $ 68.367,86 $ 743.552,19 68367.86 743552.19

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2007 $ 79.217,14 $ 865.561,34 79217.14 865561.34

2007 $ 101.818,53 $ 1.103.936,36 101818.53 1103936.36

2007 $ 69.424,55 $ 763.184,96 69424.55 763184.96

BOBJ BI Curriculum & Technical Requirements

Products Free

software UAP

Curriculum Installation needed

on

Installation

needed on

own oa ava a e oca c en erver

CrystalReports CrystalReport2008

SAPIntegrationKit

SAPBW

CrystalDashboardDesign


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WebIntelli enceandIE,InternetBrowser SAPIntegrationKit

UniverseDesign JRE,JavaRunt me B BJEnterpr se erver

SAPBW

SAPGUI

BOBJXI

Client

Tools

BOBJEnterpriseServer

BOBJEx lorer

xp orerSAPIntegrationKit

IEwithAdobeFlash

SAPNetWeaverBusiness SAPGUI SAPBW

Ware ousean Bus ness

Explorer(BEx)

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SAP Business Tools and Tutorials

Tool University SAP Tutorials Free trial

SAP Business

Information

Warehouse

Technical

Business

Crystal Reports


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Crystal Reports


Business Objects

Explorer

Analysis Office

Analysis OLAP

Dashboard Design

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Paul Hawking

SAP Academic Programs Director


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g

School of Management and

Telephone: +61-3-99194031

Mobile: +61-419301628

Email [email protected]

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