Save The Date ATCAVE 2016 - StarChapter€¦ · The Magazine of the CT Section American Water Works and the Connecticut Water Works Associations Fall 2015 ... 22 ATCAVE 2016 – Save

InFlow-LineThe Magazine of the CT Section American Water Works and the Connecticut Water Works Associations Fall 2015

Conscious Capitalism � ACE15 Wrap-up � Who’s at the Table? State Water Plan

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97 Now Is the Time to Make a Water Plan

ATCAVE 2016Save The Date

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Fall 2015 InFlow-Line 5

Features19 AWWA ACE15 Wrap-up

20 New Laws Effective October 1

22 ATCAVE 2016 – Save the Date

24 Thank You to our CWWA & CTAWWA Fall Conference Sponsors

25 CTAWWA Hires Darlene Gurnon as Administrative Manager

26 News From the DPH Drinking Water Section

28 CWWA Regulatory Watch

29 DEEP & MDC Relocate Fish to Enhance Community Fishing

30 Who’s At the Table Developing the State Water Plan?

31 Fall 2015 Training Schedule & Registration

35 CT DPH Water Treatment & Distribution Operator Courses for Spring 2016

36 Not So Fast, Connecticut DEEP!

38 Tapping the Possibilities with Conscious Capitalism

40 CWWA Urges Tax Panel to Restore Sales Tax Exemption

41 Construction Communications to the Digital Level

42 Now Is the Time to Make a Water Plan

44 2015 Membership Appreciation Picnic Recap

47 Water Quality Technology Conference 2015 in Salt Lake City

Volume 10 – Number 3

Published four times a year byThe Connecticut Section American Water Works (CTAWWA) and the Connecticut Water Works Associations (CWWA).

© 2015 CTAWWA and CWWA. All rights reserved.

InFlow-Line is published on behalf of CTAWWA and CWWA by:

Tel: 866-985-9780Fax: 866-985-9799www.kelmanonline.com

Managing Editor: Monique Doyle Marketing Manager: Dave Gill Design/layout: Tracy ToutantAdvertising Coordinator: Stefanie Hagidiakow

All rights reserved 2015. The contents of this publication may not be reproduced in whole or in part without the express consent of the publisher.

There is no direct or implied endorsement by the Associations, the members or the InFlow-Line editorial board for products or services described in articles in this publication.

Table of Contents

InFlow-Line36

Cover photo: South Norwalk Electric & Water, City Lake Reservoir in Wilton, CT. Photo by Kathy Fortin.

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Departments 8 Message from the CTAWWA Chair

10 Message from the CWWA President

13 Member Spotlight: David Kuzminski

14 CWWA Compliance Corner

17 Committee Spotlight: Young Professionals Committee

45 News & Notes

46 Water Moves

48 Featured Section Enhancers

50 Advertiser Information Center

Table of Contents

InFlow-Line

InFlow-Line Fall 20156

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Volume 10 – Number 3

CWWABetsy Gara, Executive Director1245 Farmington AvenueWest Hartford, CT [email protected] www.cwwa.org

CTAWWADarlene Gurnon, Administrative Manager 90 Sargent DriveNew Haven, CT [email protected]

46

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Message from the CTAWWA Chair Steve Rupar

W elcome back from the summer of 2015! As I stare over the crispy, brown remains of

my lawn at the end of the summer, I am reminded of the critical need for good water resource planning. By the time you read this column – which I am writing on Labor Day – we may be in the midst of the Great Drought of ’15.

Long-range forecasts as of this writing are for continued dry weather and above normal temperatures. Many of the USGS streamgaging stations in Connecticut are reporting the driest conditions of their historical record. Our utility members will likely be enjoying increased sales as a result of the weather. Like most public water supply customers, I am too young to remember the 1960s historical drought of record, and I personally have never had to live with water restrictions. How many of us recognize and publicize the hard work of the past generations of water planners, responsible for the fact that when we turn on our faucets, even during

A busy summer for CTAWWAthese dry times, we can have all the water we need? If dry conditions persist, I hope the community will seize the opportunity to educate the public on the history and importance of good water resource planning in Connecticut. The renewed Water Utility Coordinating Committee (WUCC) process and development of the statewide water plan through the Water Planning Council will offer excellent platforms for public water suppliers to spread the word.

Your CTAWWA remained busy over this past summer, successfully filling two important vacancies.

We are pleased to announce that Rochelle Kowalski, Controller of the South Central Connecticut Regional Water Authority has been appointed our new CTAWWA Treasurer. Thanks to Rochelle and also to the Regional Water Authority for supporting her in this vital role.

On July 28, Darlene Gurnon was appointed our new CTAWWA Administrative Manager. See the article on page 25 for more

details about Darlene. All of us at CTAWWA are excited to have Darlene on board.

These changes represent a great opportunity for the CTAWWA to revisit our mission and to have a dialogue with members to make sure that we are meeting the needs of membership. I was impressed and gratified by the expressions of interest in both open positions. There are always many opportunities to serve your fellow members of the water community through CTAWWA. If you are interested in serving in CTAWWA please feel free to contact me at any time.

Our annual Summer Picnic, sponsored by the Membership Committee, was held on August 13 at the Middlesex Yacht Club on the banks of the Connecticut River in Chester. The weather was delightful, as were the food and company. More than 60 people attended, including four members who joined CTAWWA in 2015. Thanks to the many sponsors and individuals for organizing the event and for donating the many raffle prizes. Special thanks to Ted Lund for again arranging for use of the wonderful Yacht Club for this event.

The joint CWWA/CTAWWA Fall Conference will be held this year on October 20 at the AquaTurf in Plantsville, CT. While I always look forward to this conference, based on the state’s renewed interest in water resource planning, I hope you will agree with me that attendance is more important than ever. I look forward to seeing you there.

As always, if you have any thoughts on how CTAWWA can serve you better, please feel free to contact me.

Steve Rupar, Tata & Howard, Inc.(203) [email protected]

“These changes represent a great opportunity for the CTAWWA to revisit our mission and to have a dialogue with members to make sure that we are

meeting the needs of membership.”

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As one year flows into the next, water purveyors in the State of Connecticut are looking to the Water

Planning Council (WPC) and the Water Planning Council’s Steering Committee to move forward with the State Water Plan. The workshop, held at UCONN on June 30, was the kickoff for the Steering Committee and was well attended with a strong representation of concerned providers of potable water in Connecticut. The full-day facilitated workshop provided the Steering Committee members a chance to introduce themselves and further familiarize themselves with the daunting task before them and to set a mission statement to address that endeavor. Two subcommittees of the Steering Committee have been finalized: the Science and Technical (chaired by Virginia de Lima) and the Policy Committee (chaired by Robert Moore). The makeup of these subcommittees is critical in the collection and modeling of flow data and the establishment of what the Steering Committee and ultimately the WPC does with the information. Whether Mr. Callahan continues in some capacity in the State Water Plan process has not been clarified at this time, given changing demands on his time. At the workshop, the Steering Committee commented on the Other

States Plans Workgroup presentation; specifically the Table of Contents (TOC) asking the workgroup to meet and expand the TOC to encompass a variety of other issues. Some of the requested issues to be incorporated in the TOC were pertinent to the principals within the legislation while others were not, so it remains with the Other States Plans Workgroup to iron out the final version of the TOC to be presented to the Steering Committee for review.

The Department of Public Health (DPH) Drinking Water Section (DWS) is moving forward with the consolidation of the WUCCs from the original seven to three, with a recent circular letter (2015-10) inviting the interested parties (stakeholders) to one of three informational meetings for the central, western, and eastern corridors. Utilities are invited to meetings in the areas that the utilities are stakeholder, but to get an overall picture of the process it may be necessary to attend more than one session. The Drinking Water Section has asked that if anyone had questions on the process, goals, or objectives of the WUCC endeavor to submit those questions to DPH by September 15 so that the questions can be addressed during the sessions.

Another issue that has gained national and local interest is that of

the cyanobacteria and the associated toxins of the cyanobacteria (blue green algae). A specific cyanotoxin, Microcystin LR, is a cyanobacteria toxin that resulted in the city of Toledo, Ohio to issue a ‘do not use’ advisory last year based on the toxin level found in the potable water of Toledo after a cyanobacteria bloom in their source water, Lake Erie. On the local front, the DWS has sent out a circular letter, 2015-11, requesting that surface water utilities submit to the DPH laboratory in Rocky Hill three anonymous samples per reservoir intake (differing depths) for analysis to the laboratory. As the letter states, “all samples taken would be raw water evaluation samples and not applicable or relevant to the recently issued Environmental Protection Agency advisory levels,” which recommend advisory levels for two of the toxins based on the age of the population served (adult versus adolescent). The raw water survey will help DPH ascertain if there might be a problem with cyanobacteria blooms in the surface waters used by PWS in CT. Further information can be found on the DPH website.

The CWWA Legislative Committee will be meeting soon to begin planning for the ‘short’ legislative session that will be coming up in 2016 and to develop a 2016 Legislative Affairs Agenda. I urge that any public or private utility that has a legislative issue that you would like to try to address in the next legislation session, please send your representative to the legislative committee meetings so that your voice can be heard and/or contact our Executive Director, Ms. Betsy Gara at [email protected] or 860-841-7350. Already on the table for possible consideration could be the issues of the taxation of the private/public water companies, sodium notification level, and the

Staying on top of the issues

Message from the CWWA President Stephen E. Pratt


recommended fluoride level for utilities serving a population greater than 20,000. The Annual Fall Conference is coming up on Tuesday, October 20, at the Aqua Turf in Plantsville, CT with registration starting at 8:30 AM and the program running 9:00 AM and 2:00 PM. The event remains a collaborative effort between the CTAWWA and CWWA. Registrations can be made by contacting Betsy Gara. CWWA now offers the convenience of accepting credit cards for the registration payments. We look forward to your participation in the informative program presentation and the vendor exhibits, and wish to thank the conference sponsors for their continued support of the event.

The CTAWWA Summer Picnic at the Middlesex Yacht Club for individuals in the water industry was well attended. The change of menu was delicious and if anyone went away hungry... well, suffice it to say there was plenty of food and the weather was terrific. Also, those in attendance were able to welcome Darlene Gurnon as the new CTAWWA Administrative Manager.

“I urge that any public or private utility that has a legislative issue that you would like to try to address in the next legislation session, please

send your representative to the legislative committee meetings.”

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John has been making his mark in the water and wastewater treatment industry in the northern VA, MD and southern PA regions

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John began his career in the water/wastewater treatment industry back in 1977 after proudly serving his country in the United States Marine Corp upon an honorable discharge and holding the rank of Captain. Starting with Drew Chemical and progressing to Betz Laboratories (now GE Water & Energy), John joined Coyne Chemical Environmental Services back in late 1989. Initially covering northern VA, MD and parts of WV, John later expanded into central PA developing not only accounts, but many new colleagues. Many of whom he considers to be his friends. We know, John will miss calling on you.

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Member Spotlight

David Kuzminski, a.k.a. ‘Shrek’CTAWWA• Chair 2006–2007 • Council Chair for Education & Public

Affairs 2002–2003• Past Chair of Website Committee • Current Co-Chair of Conservation

Committee Served on numerous Section committees:• ATCAVE• InFlow-Line• Communications• Cross Connection• CtWARN

Professional recognition• NEWWA Leadership Award 2004• AWWA, Fuller Award 2009• AWWA, Section Education

Award 2009• EPA, Environmental Merit Award 2010• DPH Joint Educational Public Health

Drinking Water Merit Award 2014, with Seb Agostino

CWWA Legislative Committee

Day job Water Dept., Technology Coordinator, Town of Portland since 1974

Personal statsHas played dueling cameras with Kathy Fortin documenting Section and CWWA events throughout the years. Has also been known to jump up on tables at Section events expressing his alter ego as a musician. Co-owner along with his wife Ronna of Conn. Valley School of Music & Dance in Portland, which has just celebrated 30 years in business.

AccomplishmentsCreated Town Tech Educational Partnership Program which created the first CTAWWA and CWWA websites in 1993, and co-created the Water and People Course

with Seb Agostino in 1990. David is also known as ‘Walter’s Dad’ after his Water Conservation exhibit, which has made numerous appearances at area schools and Drinking Water Week events throughout the state and across the country. Through his Town Tech Program he has produced videos for CTAWWA, CWWA, CTWARN, and the Environmental Protection Agency.

Why volunteer for CTAWWA and CWWA? To be a part of a two great organizations meeting many great people throughout the years and above all, having a great time!

Favorite water memoryBeing a part of the ‘Fun Group,’ enjoying fun times with great people while earning the nickname ‘Shrek’ and ‘The Tech Guy.’ One great memory is getting caught in a rainstorm in Cleveland while attending the WARN kickoff meeting with some fun people (you know who you are).

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CWWA Compliance Corner

EPA Launches New CWSRF WebsiteEPA’s Clean Water State Revolving Fund has provided more than $105 billion of financing for water infrastructure projects. This state-federal partnership program has provided almost 35,000 loans for communities of all kinds nationwide. Now the CWSRF has a new website covering all facets of the program. The site includes information on types of projects eligible for funding, types of financial assistance offered, and data on the program’s environmental benefits and lifetime accomplishments. Parties seeking funding can use the site to link to their state CWSRF program. Visit the site at http://www2.epa.gov/cwsrf.

Implementing Low-Cost Modifications to Improve Nutrient ReductionNutrient pollution is one of America’s costliest and most challenging environmental problems. A new report from EPA highlights lower-cost wastewater plant modifications that some communities have undertaken to significantly reduce nitrogen discharge levels under specific circumstances. For example, one case study describes the activities of a consortium of wastewater treatment facilities along the Assabet River in Massachusetts who selected four different phosphorus removal technologies and successfully lowered effluent concentrations to less than 0.1 milligrams per liter of phosphorus. Each facility examined available technologies, costs, operational concerns, and other factors before choosing the best option based on its own criteria. If your community has been successful in achieving nutrient reductions, EPA is interested in updating the report to guide other wastewater treatment plants regarding various options to reduce nutrient discharge levels. Interested parties are invited to comment and recommend additional case studies by December 15, 2015 to [email protected].

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Committee Spotlight

T he Young Professionals Committee (YPC) is an important committee for the CTAWWA. The YPC’s

mission is to bridge the gap between water professionals at all stages in their career, by developing programs that encourage and increase participation of young professionals in the water profession, in the CTAWWA, and in the AWWA. The CTAWWA YPC works to develop programs that are supportive of members who are new to the water supply profession through mentoring programs, career development awareness programs, social activities during CTAWWA conferences, lunch seminars, after-hours networking opportunities, water supply facility tours, and community outreach opportunities.

Tiffany Lufkin, of the RWA and Sam Hall, of EJ Prescott serve as Co-Chairs of the YPC. Sam was elected Co-Chair of the YPC in February of 2015. Tiffany represented the CTAWWA at AWWA ACE14 in Boston by serving on the local host planning committee for the ACE14 Young Professionals Events. We appreciate their involvement and their employers’ support of their participation in CTAWWA.

In March the Committee held a ‘Mini Golf Night’ charity event to benefit Water For People (WFP). More than 60 people attended and over $2,250 was raised for WFP. The event was hosted by 12 young professional volunteers and was a great success!

The YPC planned and hosted the annual Fresh Ideas Poster Competition at ATCAVE 2015. The Fresh Ideas contest is an annual national competition among students and young professional members of AWWA. The goals of the competition include getting new water professionals involved in AWWA and their local Sections, stimulating progressive ‘out of the box’ thinking, and reducing the financial burden for ACE attendance by offering free ACE admission to the Fresh Ideas winners from each AWWA Section.

The YPC is currently planning its next event, a Trivia Night for young professional members.

Young Professionals Committee: Welcoming Our New Water Supply Professionals The future of our profession – Help a YP get involved in CTAWWA

The YPC meets monthly and meetings are held after business hours during the week. If you are a young professional interested in getting involved, contact Tiffany Lufkin at [email protected] or Sam Hall at [email protected].

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Once again, the CT Section AWWA was well represented at AWWA’s Annual Conference and Exposition (ACE15). More than 40 members of the Connecticut water industry attended the four-day national conference at the AnaheimConvention Center in Anaheim, CA. ACE15 included something for everyone: 126 sessions, four keynote sessions, and more than 600 sub-sessions with more than 900 presenters. Current topics of interest and concern to water professionals including effective asset management, managing the drought crisis in California, overcoming the hurdles of direct potable water reuse, and communicating with the public about water system infrastructure improvements were presented.

The complexity of the water industry was well represented with 541 exhibiting companies and 1,168 booths occupying more than 400,000 square feet in the exhibit hall. ACE15

attendance exceeded 11,500 and was definitely the place for water supply professionals to gather, learn,

network, and share their experience and knowledge.Amy Busko, this year’s winner of CTAWWA’s Fresh Ideas

poster contest, represented Connecticut in the national competition with her poster ‘Streamlining Residuals Management.’ Thank you, Amy, for a job well done!

The CTAWWA/NEWWA annual joint luncheon was held at The Catch with more than 40 in attendance. Dan Lesnieski, CTAWWA National Director and Carol Harris, NEWWA President welcomed everyone.

Let’s grow our Connecticut water industry participation in ACE! Mark your calendar to attend the AWWA Annual Conference and Exposition (ACE16) in Chicago, Illinois, June 19–22, 2016.

CTAWWA NEWWA joint luncheon group at The Catch Fresh Ideas poster winner Amy Busko with Dan Lesnieski, CTAWWA Director

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Several new laws affecting the water industry go into effect October 1. For more information on these laws, please contact CWWA at [email protected].

REVENUE ADJUSTMENT CHARGES FOR PRIVATE WATER COMPANIESPublic Act 15-178 – This act, introduced at CWWA’s request, extends the potential duration of the Water Revenue Adjustment (WRA) Charge that can be approved for Public Utilities Regulatory Authority (PURA) regulated water companies between general rate cases. This does not fundamentally change the use of the WRA, which allows a company to reconcile the difference between its PURA-approved revenue and its actual revenue through an annual rate adjustment without a full rate case proceeding. t does, however, streamline the process which, under the original law, limited the use of the WRA charge to six years after the company’s last rate case. The act changes the time period to the sixth year after the company: 1) filed its last rate case; 2) initially established the charge; or 3) has a prior rate case reopened and (a) PURA resets rate levels, (b) Water Infrastructure and Conservation Adjustment surcharges are rolled into base

rates, or (c) other authorized rate changes are made under a settlement agreement or other PURA action. It also allows PURA to extend the company’s charge for an additional three years after the six-year period, at the company’s request.

SERVICE PIPES ACROSS INTERVENING PROPERTY LINESPublic Act 15-180 – This act, also intro-duced at CWWA’s request, streamlines the process for approving installation of service pipes that cross intervening properties by eliminating the requirement for PURA approval. Under the act, investor-owned water companies may approve a property owner’s application to install a service pipe across intervening properties as long as conditions currently in PURA regulations are met, including 1) proper easements are in place; 2) the construction complies with the company’s rules and regulations; and 3) there is adequate water pressure to serve the property. This may be requested under very exceptional hardship circum-stances and on a case-by-case basis, and applicants must provide documentation to demonstrate that the proposed service pipe will ultimately serve only one premise. The act also specifies certain cases that are

not eligible, such as avoiding the time and expense of a water main installation and continuing existing non-conforming condi-tion or where there is insufficient evidence that an alternative ownership of a suit-able strip of land for road frontage is not feasible. The company must notify PURA of any of these requests that are approved. If the water utility rejects an applicant’s request, they may still seek approval from PURA through a docketed proceeding.

PUBLIC WORKS PROJECTS – SET ASIDE PROGRAMPublic Act 15-5 – This act includes provi-sions requiring municipalities to establish a set aside program for small and minority contractors for public works projects ex-ceeding $50,000. Under the act, munici-palities will be required to set aside 25% of the total value of all contracts they let for construction, goods, and services each year for exclusive bidding by certified small contractors and 25% of the set-aside value (6.25% of the total) for exclusive bidding by certified minority business enterprises. Beginning October 1, 2015, a municipal-ity that awards a municipal public works contract must state in its notice of solicita-tion for competitive bids, or request for

By Jessica Fletcher, Bryant University Intern

New Laws Effective October 1


proposals or qualifications, that the general or trade contractor must comply with the above set-aside requirements and the law’s nondiscrimination and affirmative action requirements. The act specifies that these requirements do not apply to municipalities that have set-aside programs under which the MBE set-aside equals or exceeds 6.25% (i.e., Bridgeport, Hartford, and New Haven).

REVOCATION OF BUSINESS LICENSES/PERMITS – FAILURE TO PAY WATER, SEWER BILLSPublic Act 15-156 – This act makes several changes in the municipal tax collection statutes, including allowing municipalities to withhold or revoke a business license or permit if a business owes water, sewer, or sanitation charges that are at least one year delinquent, as they may already do for delinquent taxes. INTERTOWN CAPITAL EQUIPMENT GRANTSPublic Act 15-170 – This act increases the maximum grant the Office of Policy and Management (OPM) can provide under the Intertown Capital Equipment Purchase Incentive Program, which helps municipalities jointly buy or lease needed vehicles or capital equipment. It increases the maximum grant from the lesser of $250,000 or 50% of the total acquisition cost, to the lesser of $375,000 or 80% of the cost. By law, the grants may be used to buy or lease (1) a maintenance vehicle, pickup truck, tractor, truck tractor, utility trailer, or similar vehicle or (2) any other equipment, including data processing equipment with a unit price under $1,000, that has an expected remaining useful life of at least five years from the purchase or lease date. The municipality must use the vehicle or equipment to perform or deliver a required government function or service.

IDENTIFICATION VERIFICATION FOR UTILITIESPublic Act 15-244 – This act requires public service companies, including private water companies, that require a potential customer to disclose his or her Social Security number (SSN) to verify the SSN before opening a new account to ensure that it does not belong to a minor (i.e., someone under the age of 18). The act further requires public service companies to cross reference the provided number with the customer’s (1) legal name, (2) aliases, (3) date of birth, (4) current address, and (5) phone number. Under the bill, the public service company may use a third-party company to verify this

information. The act also makes minors immune from liability for payment of an unpaid bill to a public service company for services an adult obtained by fraudulently using the minor’s SSN.

ENVIRONMENTAL LABORATORIESPublic Act 15-242 – By law, DPH approves and certifies private, municipal, and state-operated environmental laboratories that test drinking water, sewage, soil, and other environmental samples for contaminants. This act excludes two types of facilities from the definition of ‘environmental laboratory’: 1) publicly owned treatment

works that only perform physical, residue, microbiological, and biological oxygen demand tests for their own facilities and 2) pollution abatement facilities that test for pH, turbidity, conductivity, salinity, oxidation-reduction potential, and residual chlorine for their own facilities. The exclu-sion applies only if the test results are submitted to the Department of Energy and Environmental Protection (DEEP) to comply with water discharge permits or emergency authorizations. For pollution abatement facilities, it also applies if the testing is required by DEEP for such com-pliance purposes.


Market the target! ATCAVE returns again this year to the Crowne Plaza, Hartford-Cromwell on Tuesday, February 23, 2016. CTAWWA’s Annual Technical Conference and Vendor Expo (ATCAVE) is Connecticut’s premier water industry trade show and water operator educational conference. Once again, ATCAVE exhibitor space sold out last year and attendance continued to exceed previous years. Don’t miss this year’s opportunity to present your products to Connecticut’s water industry ‘decision makers.’ If the Connecticut drinking water industry is important to your business, then ATCAVE 2016 is where you need to be.

ATCAVE treats exhibitors rightThe CTAWWA Associates Committee works hard to make your vendor experience worthwhile and enjoyable. Set-up begins the day before ATCAVE with parking and unloading made convenient and easy. Plan to attend the complimentary vendor reception on Monday evening after set-up and the vendor breakfast prior to the exhibit hall’s opening on the day of ATCAVE. Each exhibitor registration includes two lunch tickets, with additional tickets available for purchase. In addition, CTAWWA secures preferential pricing on rooms for exhibitors, making it possible for you to arrive early and stay late at a reasonable cost.

To encourage attendance during the conference, admission to the Vendor Expo is FREE to all. Once again, ATCAVE will provide vendors with several sponsorship opportunities and exposure to the best of Connecticut’s water professionals.

The exhibit hall opens prior to the start of the ATCAVE educational sessions and an extended lunch break is provided between sessions to encourage attendance in the exhibit hall. Plan your promotional demonstrations during these high-volume periods of the show.

Location, location, location!The Crowne Plaza Hotel, Hartford-Cromwell is centrally located in Cromwell, Connecticut with easy access off of Exit 21 on Interstate I-91. This premier exposition facility offers over 9,000 sq. ft. of exhibitor space with adjoining meeting spaces. Wireless high-speed internet access is available throughout the venue, keeping you connected while you exhibit.

The benefits of belonging – become a Section EnhancerIf you are not a CTAWWA Section Enhancer, you are missing out. Enhancers enjoy premium booth pricing and booth locations at ATCAVE. They are also acknowledged with additional signage, including your company’s name and logo, during the conference. Enhancers and Associate Committee members enjoy the pride that comes with participating in and supporting Connecticut’s premier professional water works association. Through its scholarship activities, sponsorship, and other activities, the Associates Committee is an active and strong supporter of CTAWWA’s mission. Contact Dick Johnson, CTAWWA Associates Committee Chair, at 401-965-5916 or [email protected] to learn more about becoming an Associates Committee member and a CTAWWA Enhancer.

Make a bigger impact – apply to be a presenterLimited presenter opportunities are available to exhibitors. Acting as a seminar instructor is an excellent way to promote understanding of new technologies and innovative project solutions. Attendees appreciate technical sessions that are well presented by qualified and informed instructors. All ATCAVE educational sessions offer Training Contact Hours (TCHs) and require significant presentation documentation. However, if you are able to ‘go the extra mile’ for Connecticut’s water supply professionals by providing a professional and educational technical session, consider submitting a presentation proposal during the ATCAVE Call for Papers this fall.

ATCAVE contactsATCAVE provides exhibitors with an opportunity to meet and network with potential customers and clients as well as to catch up with current clients and colleagues. The vendor expo is an excellent opportunity for manufacturers, equipment and service providers to display their latest technologies, newest products and innovative project solutions. With more than 70 vendors vying for exhibit space each year, the exhibit hall does sell out! Watch your email and the CTAWWA website – www.ctawwa.org – for vendor registration details and sponsorship opportunities.

For further information, contact CTAWWA Secretary and Vendor Booth Manager, Kathy Fortin of SNEW at 203-762-7884, ext. 4302, [email protected], or Darlene Gurnon, CTAWWA Administrative Manager at 860-808-8464 or [email protected].

Calling All Exhibitors! Save The DateATCAVE 2016 Tuesday, February 23, 2016

Crowne Plaza, Cromwell


There is an opportunity for individuals desiring to present at the CTAWWA Annual Technical Conference & Vendor Expo ATCAVE 2016.

Criteria for selection – Originality, Innovative, Significance of Work, Audience Range, Technical Content, Case Studies, Quality of Abstract, Real Life.

Suggested topics – Conservation, Emerging Technologies, Information Technology, Plant Operations, Small Systems, Water Treatment, Construction, Engineering, Maintenance, Regulatory Issues, Strategic Planning, Distribution, Management, Safety, Security, Water Quality. Please note that the selection of presentations at ATCAVE 2016 will be made by the CT Section AWWA Education and Program Committees with the presenters being notified within the next few weeks.

What to submit – For full consideration, the speaker biography and detailed outline of the presentation must be submitted by the deadline indicated below. The course will be presented to the Department of Public Health for CEU approval for attendees.

Deadline – Submissions are due by November 2, 2015 and should be sent via email to Scott Bonett at [email protected].

Questions – Please call Program Co-Chairs Scott Bonett at (860) 257-1067, or Gerry McDermott at (860) 664-6125.

CTAWWA Call for Presentations ATCAVE 2016

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The CTAWWA Board is pleased to announce the appointment of Darlene Gurnon to CTAWWA’s Administrative Manager position. Darlene has dedicated her career to the water supply profession.

The appointment comes after an extensive search and interview process that lasted over four months. CTAWWA had more than 60 responses to ads appearing on both the

CWWA and CTAWWA websites and posted on the Indeed.com website. A board-appointed sub-committee reviewed applicant resumes and other information and narrowed the potential list down to five top candidates who were invited to appear for interviews. Darlene impressed the panel members with her knowledge of Connecticut water industry issues, planning and instructional background, and her commitment to improving CTAWWA services.

Darlene will be the main contact for CTAWW. She will play a key role in planning and managing CTAWWA educational events and conferences. She will be working closely with the CTAWWA Chair to improve the organization’s Strategic Plan

“ Darlene was awarded the MWWA Member Recognition Award in 2005, and the Harold A. Fletcher Education Award in 2008.”

CTAWWA Hires Darlene Gurnon as Administrative Manager

and will be in charge of outreach and partnering efforts to grow CTAWWA and improve the value of our services. Darlene will serve as the coordinator for Inflow-Line, and will head the ATCAVE Committee. She will also work closely with the CTAWWA Treasurer to process payments and invoices in a timely manner.

Upon accepting the appointment, Darlene commented, “I have met so many great people through the CTAWWA and during my career in the waterworks profession. I am pleased to have this opportunity to support the CTAWWA’s important mission and vision for the future.”

Darlene earned her Bachelor of Science Degree in Ecology and Evolutionary Biology from the University of Connecticut. She began her career at the Connecticut Department of Public Health and then moved to environmental and engineering consulting. In addition to completing many water works and permitting projects in Connecticut, she served as the CTAWWA Technical Assistance Program manager and as the Education Coordinator for the Massachusetts Water Works Association (MWWA). Darlene was awarded the MWWA Member Recognition Award in 2005, and the Harold A. Fletcher Education Award in 2008.

Darlene will be working from her home office when she is not attending meetings or conferences on behalf of CTAWWA. She can also be reached by email at [email protected] or at 860-808-8464.

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This summer, the Department of Public Health (DPH) Drinking Water Section (DWS) issued four important circular letters. Each letter outlined an issue for public water systems to be aware of and possibly address. The DPH DWS utilizes circular letters to broadly share important information and to quickly focus attention on critical issues or initiatives.

Hydropneumatic storage tank evaluationIn July, following a hydropneumatic storage tank explosion in late June that served a small community public water system, the DPH DWS issued circular letter 2015-09. This letter noted the explosion, the system depressurization, and emergency measures that were needed to restore temporary public water service. To date, this system remains in a temporary operational mode while a permanent fix is moving forward. Many people, companies, and officials worked together following the explosion to stand up the temporary public water system and restore public water to the community. A review and evaluation of the storage tank reveals that factors such as tank age, level of internal corrosion, and construction were factors that contributed to the explosion.

In issuing this letter, the DPH emphasized and recommended that community and non-transient non-community public water systems evaluate their operational hydropneumatic tanks. The Department recommends that the evaluation consider:

1. structural integrity 2. pressure ratings 3. age and expected service life4. condition of internal coating

systems5. verification of pressure

relief valve installation and appropriate level of operation

News from the Public Health Drinking Water SectionBy Lori Mathieu, Public Health Section Chief, Drinking Water Section – Department of Public Health

6. installation and operation of high pressure alarms

7. current operational pressure settings

Following the evaluation, if the tank is found to be deficient and in need of replacement, then system pressure should be reviewed and possibly reduced as a temporary measure to reduce the risk of tank failure.

Further, the Department emphasized that asset management planning is an important tool to assist public water systems in the review of age and condition of water system components. DWS would like all systems to complete an asset management plan in order to assure adequate funding is set aside for the replacement of aging system components. Please contact DWS staff or visit the DPH DWS webpage for further information concerning asset management planning.

Water Utility Coordinating Committee updateCircular letter 2015-10 broadly announced three Water Utility Coordination Committee (WUCC) informational meetings to take place during the last two weeks of September within the three new WUCC regions. These meetings will be held in order to prepare for convening the WUCC process in the three new regions in early 2016. Additional informational meetings might be held during the fall in order to organize prior to 2016. Please look for additional information concerning the WUCC this fall and visit the DPH DWS webpage for additional WUCC information.

No-cost cyanotoxin testing A unique initiative was announced under Circular letter 2015-11 concerning no-cost cyanotoxin testing for public water systems that use active surface water reservoirs. Free testing is offered through the DPH DWS in cooperation with the DPH State Lab for both cyanotoxins microcystin and cylindrospermopsin, which are the subject of this year’s EPA Cyanotoxin Health Advisory. This no-cost testing offer is limited and testing results can be held anonymous if the public water system elects to do so. The DPH DWS staff will use this information to establish a basis for future testing and additional protective measures. DWS encourages surface water systems to utilize this offer. For additional information and details concerning free testing, please visit the DPH DWS Harmful Algal Bloom cyanotoxin webpage.

Monitoring water suppliesFinally, as the summer of 2015 has been dry, the DPH DWS issued circular letter 2015-12 as a reminder to monitor and track sources of supply, report any issues to DPH DWS staff, and consider enacting voluntary water conservation measures. Monthly reservoir capacity reporting should continue with reports due to DPH DWS as early as possible at the beginning of each month. Reservoir capacity is one of seven important factors reviewed by state agencies when considering actions during periods of low precipitation.

“A unique initiative was announced under Circular letter 2015-11 concerning no-cost cyanotoxin testing for public water systems that use active surface water reservoirs.”


All DPH DWS circular letters and additional detailed information can be found under the DPH DWS webpage. Moreover, if you have any questions concerning any of these letters feel free to contact DPH DWS staff directly to discuss any questions that you might have on any of these topics. DWS staff welcome your questions, discussion of any concerns, and provision of suggestions. Please feel free to contact DPH DWS staff at 860-509-7333.

All DPH DWS circular letters and additional detailed information can be found under the DPH DWS webpage.


United States, 2011–2012,’ and, as with outbreak summaries for 2007–2008 and 2009–2010, the most frequent disease associated with potable water has been Legionnaires’ disease. The report states, “Legionella was implicated in 21 (66 percent) outbreaks, 111 (26 percent) cases, 91 (89 percent) hospitalizations, and all 14 deaths.”

The most commonly identified deficiency leading to 66% of drinking water–associated outbreaks was Legionella in building plumbing systems. Among 21 Legionella outbreaks in community water systems, 14 (67%) occurred in hospitals or health care facilities. With 12 of 14 deaths associated with Legionella in health care settings, CDC said “improved Legionella control and mitigation are needed, especially in health care settings.” CDC also emphasized the need for the “maintaining sufficient residual disinfectant in plumbing systems.”

EPA is developing a guide outlining treatment options to prevent Legionnaires’ disease which is expected to be released later this year.

STATE & FEDERAL REGULATORS TARGET CYANOTOXINSAddressing the causes of and the impacts of cyanotoxins is a top priority for state and federal regulators. President Obama recently signed into law H.R. 212, the Drinking Water Protection Act, which requires EPA to develop and submit a plan to Congress to evaluate harmful cyanotoxins risks to human health. The plan will include recommendations for feasible treatment options to help mitigate any public health risks. The law also requires EPA to publish a list of harmful cyanotoxins, summarize known adverse health effects, and issue applicable health advisories.

According to the American Water Works Association (AWWA), “Controlling nutrient pollution – especially nitrogen and phosphorus – in water bodies will reduce cyanotoxin-producing algal blooms like the one that shut down drinking water for more than 400,000 people in Toledo, Ohio, last August.” AWWA has provided a guide to assist water utilities managers in addressing cyanotoxins: American Water Works Association and Water Research Foundation – A Water Utility Manager’s Guide to Cyanotoxins.

The DPH DWS is also working with various groups, including the Connecticut Section of the American Water Works Association, EPA, water utilities, and other states to develop a strategy for assessing, mitigating, and effectively treating for harmful algal blooms in drinking water. Please visit

DWS’ website at http://www.ct.gov/dph/cwp/view.asp?a=3139&q=438906 for additional information.

FINAL CLEAN POWER PLAN RELEASED BY EPAEPA’s final Clean Power Plan, which is aimed at reducing carbon dioxide emissions from existing power plants, is likely to have a significant impact on water utilities due to anticipated increases in electricity costs. Fortunately, due in large part to AWWA’s advocacy efforts, the Clean Power Plan identifies water and wastewater utilities as potential partners in energy efficiency projects. The final rule also includes powerful incentives to encourage states to support efforts to move forward with energy efficiency projects which will help mitigate costs.

CDC RELEASES REPORT ON WATERBORNE DISEASE OUTBREAKSThe Centers for Disease Control (CDC) released its bi-annual ‘Surveillance for Waterborne Disease Outbreaks Associated with Drinking Water –

CWWA Regulatory Watch

“The Drinking Water Protection Act requires EPA to develop and submit a plan to Congress to evaluate harmful cyanotoxins risks to human health.”


onnecticut’s Department of Energy and Environmental Protection (DEEP) and the Metropolitan

District Commission (MDC) relocated 262 sportfish from MDC’s West Hartford Reservoir No. 1 and stocked 106 of the fish into Mirror Lake in Meriden and 156 fish into Stanley Quarter Park Pond in New Britain. All the relocated fish are of ready-to-fish-for size that anglers can tar-get immediately. The collaborative effort to capture and relocate these high-quality fish developed out of the MDC’s need to greatly reduce the water level within the reservoir to facilitate accessing and replac-ing water control devices within the dam.

“DEEP is very appreciative of MDC’s willingness to work together on this unique opportunity to relocate some large and highly desirable fish to two of our Community Fishing Waters,” said Susan Whalen, Deputy Commissioner of DEEP. “Both waters are very popular with local residents and the addition of these warm-water fish species will support excellent fishing opportunities during the summer.”

“The Metropolitan District is pleased to partner with DEEP to protect, through relocation, the fish population in our Reservoir No. 1, which will be drained as part of the planned Reservoir No. 1 Dam Rehabilitation Project,” said Scott Jellison, Metropolitan District CEO. “The preserva-tion of the fish currently in Reservoir No. 1 will be a significant benefit to Connecti-cut’s recreational fishing community.”

MDC’s Reservoir No. 1 Dam Rehabili-tation Project will involve the drawdown of the reservoir in order to safely per-form construction activities. The work is expected to take 18-24 months and will begin in late 2015.

DEEP & MDC Relocate Fish to Enhance Community Fishing

Inland Fisheries staff collected a total of 262 popular sportfish including large-mouth bass, yellow perch, bluegill and pumpkinseed, brown bullhead, and chain pickerel from the reservoir.

“Augmenting the existing fish populations with these large and

highly desirable fish will most certainly provide excellent fishing,” said Deputy Commissioner Whalen. “The Community Fishing Program is one of our many efforts to promote fishing throughout the state and to provide opportunities for all to enjoy the great outdoors.”

“ Inland Fisheries staff collected a total of 262 popular sportfish including largemouth bass, yellow perch, bluegill and pumpkinseed, brown bullhead, and chain pickerel from the reservoir.”

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As the Water Planning Council (WPC) has been charged by Public Act 14-163 to develop a State Water Plan, a number of committees, with individuals with different backgrounds and perspectives have been established to support the effort. Steps are being taken to define the roles of the committees and ensure that their combined efforts contribute to development of a data-driven, balanced plan that reflects stakeholder input consistent with the law. In addition, the Water Planning Council Advisory Group (WPCAG) was established by statute and is identified in the Public Act as being part of the process in developing the State Water Plan. All meetings are noticed and open to the public.

Developing the State Water Plan? Who’s at the Table

WATER PLANNING COUNCILChair, Jack Betkoski, PURA, Vice Chair, Dave LeVasseur, OPM

Michael Sullivan, DEEP and Ellen Blashinski, DPH

STATE WATER PLAN STEERING COMMITTEEWater Planning Council Members – PURA, OPM, DEEP, DPH• Beth Barton, Esq., Day Pitney LLP• Larry Bingaman, So. Central CT Regional Water Authority• Chris Clark, Mohegan Tribal Utility Authority• Virginia DeLima, Chair, Technical & Science Committee• Sam Gold, Lower CT River Valley Council of Government• Elin Swanson Katz, Consumer Counsel• Andrew Lord, Esq.• Gene Likens, Ph.D.• Joseph McGee, Business Council of Fairfield County• Margaret Miner, WPCAG Co-Chair; Rivers Alliance of CT• Robert Moore, Policy Committee Chair • Susan Stratton Sayer, Professor, Economics, Smith College• Maureen Westbrook, WPCAG Co-Chair, CT Water• Julie Zimmerman, Ph.D., Professor, Environmental Engineering, Yale

POLICY COMMITTEEBob Moore, Chair• Beth Barton, Day Pitney• Larry Bingaman, So Central CT RWA• Ellen Blaschinski, DPH• Elin Katz, Office of Consumer Counsel• George Logan, Aquarion Water• Joe McGee, Business Council of Fairfield• Margaret Miner, WPCAG/Rivers Alliance• Mike O’Neill, CT Ag Extension Services• Dave Radka, CT Water• Martha Smith• Maureen Westbrook, WPCAG/CT Water• Betsey Wingfield, DEEP• Bob Young, Middletown Water & Sewer

TECHNICAL & SCIENCE COMMITTEE

Virginia DeLima, Chair• Len DeJong, Pomperaug• Mark Decker, Norwich Public Utilities• Corrine Fitting, DEEP• Peter Galant, Tighe & Bond• Sam Gold, Lower CT River Valley COG• Peter Gorman,

Connecticut Golf Association• John Hudak, So Central CT RWA• Jon Morrison, USGS• Glenn Warner, IWR• Dave Radka, CT Water • Bob Wesneski, Avon Water

WATER PLANNING COUNCIL ADVISORY

GROUP (WPCAG)• Co-Chair, Margaret Miner,

Rivers Alliance of CT

• Co-Chair, Maureen Westbrook, CT Water Company

• Gil Bligh, City of New Britain

• Eric Brown, CBIA

• Karen Burnaska, Endangered Lands Coalition/CFE

• James Butler, SCCOG

• Josh Cansler, Southeastern CT Water Authority

• Len DeJong, Pomperaug River Watershed

• Virginia de Lima

• John Hudak, So. Central CT Regional Water Authority

• Vin Ringrose, Fisheries Advisory Council

• Denise Savageau, Town of Greenwich

• Robert Silvestri, PSEG

• Richard Sobolewski, Office of Consumer Counsel

• Kevin Sullivan, Green Industry

• Henry Talmage, CT Farm Bureau

• Robert W. Wesneski, Avon Water Co.

• Bob Young, Middletown Water & Sewer

The Water Planning Council Advisory Group (WPCAG) was established by statute and is identified in the Public Act as being part of the process in developing the State Water Plan. All meetings are noticed and open to the public.


Fall 2015 Training Schedule

The CTAWWA Education Committee provides the most comprehensive up-to-date training for members. We appreciate your continued support and encourage you to participate in courses offered by CTAWWA individually and in partnership with NEWWA.

Please note that the courses offered in partnership with NEWWA must be registered and payment made directly to NEWWA. Courses offered by CTAWWA must be registered and payment made directly to CTAWWA.

There is a listing of the course offerings on the CTAWWA website, www.ctawwa.org, where you can also register online through a secure link.

Education Co-Chairs: Robert J. LongoBristol Water DepartmentPhone: 860-582-7431Email: [email protected]

Peter J. Grabowski Tighe & Bond Phone: 413-572-3234 Email: [email protected]

CTAWWA Administrative Manager Email: [email protected]

PARTNERSHIP COURSES WITH NEWWA

The following courses are offered in partnership with the New England Water Works Association, a section of the American Water Works Association.

NOTE: CTAWWA does not accept registration for these classes. To register for these courses, call NEWWA at 508-893-7979, or visit the website at www.newwa.org.

Registration fee includes all course materials, breaks, lunch (excluding half-day courses), CEUs and CEU Certificate. All courses are approved for CT Certified Drinking Water Operator

Training Renewal Requirements. Distribution (D), Treatment (T), or combined (T&D) applicability is listed for each course. Enrollment is limited; please register for courses early.

Chemical Feed Pump Operations, Maintenance and Troubleshooting

Course Code: TFP216AC Date: Thursday, October 29, 2015Location: MDC Training Center, 125 Maxim Road, Hartford, CTTime: 9:00 am–4:00 pmCEU: 0.6 CEUApplicable for Treatment (T)

Course Description: This course is designed to help participants develop an understanding of how various types of chemical metering pumps operate and how to keep them in top operating condition. Beginning with the explanation of component parts and terminology, sound pump operation and maintenance procedures that can increase pump life and minimize equipment down time will be presented. Part of the afternoon session will include a component to help improve problem-solving skills with liquid chemical feed pump systems. Real world examples will be used to help integrate efficient troubleshooting methods to assist in the day-to-day operations of a chemical feed system. Extensive use of various chemical feed pump cutaways and easy-to-read visuals will enhance the learning process.

Registration Fee: CTAWWA Members: $185.00; Non-Members: $225.00

Front Line Customer Service

Course Code: MFL216ACDate: Tuesday, November 3, 2015Location: Regional Water Authority, 90 Sargent Drive, New Haven, CTTime: 9:00 am–4:00 pmCEU: 0.6 CEUApplicable for Distribution and Treatment (D and T)

Course Description: Providing effective customer service as a front-line employee can be both challenging and rewarding. Whether you are behind a desk or part of a field crew, you may find yourself dealing with the public on a regular basis. When dealing with customers, one needs to communicate, manage conflict, problem solve, and be a professional representative of their utility or organization. The delivery of effective front-line customer service requires a confident, informed and articulate employee who has the ability to manage a variety of challenging situations. A positive customer service experience can go miles toward building and maintaining positive relationships between the public and water utility employees. There are specific strategies and tools front-line employees can use comfortably when interacting with a customer. Through the use of lecture, case studies, and small group activities, participants will identify specific strategies that can be immediately applied to their next customer service interaction.


How To Successfully Operate and Maintain Your Distribution System

Course Code: DDS216ACDate: Thursday, November 19, 2015Location: MDC Training Center, 125 Maxim Road, Hartford, CTTime: 9:00 am–4:15 pmCEU: 0.6 CEUApplicable for Distribution (D)

Course Description: This full-day seminar is introductory and designed to help participants develop an understanding of the basic concepts of safe operation and maintenance of drinking water distribution systems. Sound procedures will be presented throughout the seminar with a focus on providing the new or seasoned station operator with straight-forward information regarding all major aspects

Course selections for the remainder of Fall 2015 are listed below. Watch for Winter/Spring 2016 course offerings in the Winter issue of InFlow-Line.


of responsible distribution system operation and maintenance. Beginning with an explanation of system components, this seminar will cover pipe materials, a basic orientation to water main installation, disinfection, hydrant and valve basics, maintenance, water quality monitoring, and record keeping. The goal of this seminar is to increase participant awareness of methods that are practical and useful in successfully operating and maintaining a distribution system.


Pumps and Pumping Overview

Course Code: DPP216ACDate: Thursday, December 3, 2015Location: MDC Training Center, 125 Maxim Road, Hartford, CTTime: 9:00 am–4:00 pmCEU: 0.6 CEUApplicable for Distribution and Treatment (D and T)

Course Description: This one-day seminar is designed as an overview to help participants develop an understanding of how pumps operate and how to keep them in top operating condition. The class also serves as a

prerequisite for the ‘Troubleshooter: Maximizing Your Pumping Efficiency’ class. Beginning with the explanation of component parts, terminology, pump types and a basic orientation to hydraulics, sound operation and maintenance procedures will be presented throughout the seminar with an eye towards improving pumping results. Water utility operations professionals who deal directly with their systems’ pumps and their operation and maintenance will find this seminar of interest, as will those front-line management professionals who directly supervise this critical


FALL 2015 CTAWWA/NEWWA COURSE REGISTRATION FORMHOW TO REGISTER FOR CT SECTION / NEWWA COURSESPart I – Please complete this entire section including daytime telephone, fax, email, and AWWA or NEWWA member number if applicable. The address should be your billing address for these courses.Part II – Please check [ √ } which course(s) you will be registering for.Part III - Please indicate the method of payment by checking the appropriate box and filling in the TOTAL FEE box. (NOTE: If you are registering within 2 days of the class add a $20.00 late fee.) If you will be paying by credit card, it is very important that you include the card number and expiration date. Please do NOT send registration forms and payments to CT SECTION for these classes!

Keep a copy of the course dates and directions then return the completed registration form by mail to: NEWWA, 125 Hopping Brook Road, Holliston, MA 01746-1471. Or, fax to NEWWA at (508) 893-9898. If you need further information, please call the NEWWA office at (508) 893-7979. PLEASE NOTE: SECURE ONLINE REGISTRATION IS AVAILABLE at www.newwa.org.

PART I – PARTICIPANT INFORMATIONPRINT Name (As you want your name to appear on CEU Certificate) Daytime Phone

Company Fax

Billing Address

City State Zip

Email CT Section / NEWWA Member # (if applicable)

Course Code Course Title Date/Time Fee

TFP216AC Chemical Feed Pump Operations, Maintenance and TroubleshootingMDC Training Center, 125 Maxim Road, Hartford

October 29, 2015(9:00 am-4:00 pm) $185.00/ $225.00

MFL216AC Front Line Customer ServiceRegional Water Authority 90 Sargent Drive, New Haven

November 3, 2015(9:00 am-4:00 pm) $185.00/ $225.00

DDS216AC How to Successfully Operate & Maintain Your Dist. SystemMDC Training Center, 125 Maxim Road, Hartford

November 19, 2015(9:00 am-4:15 pm) $185.00/ $225.00

DPP216AC Pumps and Pumping OverviewMDC Training Center, 125 Maxim Road, Hartford

December 3, 2015(9:00 am-4:00 pm) $185.00/ $225.00

TFS216AC Filter Surveillance WorkshopLake Whitney Water Treatment Plant, 900 Whitney Avenue, Hamden

December 8, 2015(9:00 am-4:00 pm) $185.00/ $225.00

Add $20.00 late fee if registering within 2 days of the class date ~ ~ ~ ~ ~

TOTAL FEE Check here if you have a disability and require accommodations to fully participate.

PART II – COURSE LISTING

Type of Payment

Check (Payable to NEWWA) P.O.# Master Card/Visa AMEXAmount (from TOTAL FEE above)

$Credit Card # Expiration Date Signature

PART III – METHOD OF PAYMENT

Cancellation Policy: If you need to cancel, you must contact NEWWA in writing at least two business days prior to the start of the course. If you contact NEWWA within one business day, you will be charged 100% of the original course registration fee. This charge is non-refundable and non-transferable. Written refund/credit request made for special circumstances will be considered if received within two weeks from the start date of the program. Credit issues are valid for six months from the date of the program.


component of water distribution and treatment systems. Whether as a review for seasoned personnel or an orientation for new staff, the straightforward agenda in this seminar will present important information that can be applied in real world situations.


Filter Surveillance Workshop

Course Code: TFS216AC Date: Tuesday, December 8, 2015Location: Lake Whitney Water Treatment Plant, 900 Whitney Avenue, Hamden, CT Time: 9:00 am–4:00 pmCEU: 0.6 CEUApplicable for Treatment (T)

Course Description: This workshop was developed to provide an overview of proven filter monitoring techniques essential to effective filter maintenance and operational optimization. Blending unique, interactive classroom segments with topic-focused small group breakout sessions and an equipment exhibit, the entire workshop program incorporates a learning by seeing and doing focus at a local drinking water filtration plant. The plant’s facilities and filtration processes clearly define each real world application. Practical presentations by operations and engineering professionals experienced in filter surveillance and operational and maintenance techniques will guide participants through the learning experience. Participants are encouraged to pose questions throughout this interactive workshop. Space is limited so register early.The Filter Surveillance Workshop is an instructional program designed for both filtration plant operations and management personnel. Others seeking an overview of and general background in filter surveillance will also find this workshop of interest.


The courses listed below are sponsored by the Connecticut Section of the American Water Works Association. There is a listing of the course offerings on the website, www.ctawwa.org. You can register online using credit card or a purchase order. NEWWA does not accept registration for these classes.

Registration fee includes all course materials, breaks, lunch (excluding half-day courses), CEUs and CEU Certificate. All courses are approved for CT Certified Drinking Water Operator Training Renewal Requirements. Distribution (D), Treatment (T), or combined (T&D) applicability is listed for each course. Enrollment is limited; please register for courses early.

DPH Operator Certification

Course Code: Fall 1511 and Fall 1512 Date: Wednesday, October 28, 2015 Location: Regional Water Authority, 90 Sargent Drive, New Haven, CTTime: 9:00 am–3:30 pm

Course Description: This course is a one-day review session for the state certificate examinations to assist treatment plant and distribution system operators. The morning review session will focus on treatment plant operations, and the afternoon session will focus on distribution system operations. Attendees should bring a calculator to the review session and will be provided with a copy of AWWA’s Operator Certification Study Guide (6th

edition). Exam applications are available on the DPH Drinking Water Section website: www.ct.gov/dph. From there, click on ‘Drinking Water,’ then ‘Certified Operators,’ then ‘Exam Information.’ For more information, contact the Connecticut Department of Public Health at 860-509-7333. No Book: CTAWWA Member $135.00; Non-Member $175.00; *CTAWWA Utility Members $135.00 With Book: CTAWWA Member $175.00; Non-Member $215.00; *CTAWWA Utility Members $175.00 * CTAWWA Utility Members – when registering online please click on Continue as a Guest, and

then select the CTAWWA Utility Member rate and continue with the registration process.

DPH Testing Dates – TBD Small Water System Water Treatment Plant Operator Distribution System Operator *NOTE: Testing and application due dates to be determined by DPH.

Knowledge Management and Succession Planning

Course Code: Fall 1513 Date: Thursday, December 10, 2015 Location: Bristol Water Treatment Plant, 1080 Terryville Avenue, Bristol, CT Time: 9:00 am–4:00 pmCEU: 6.0 TCH (0.6 CEU) Applicable for Distribution and Treatment (D and T)

Course Description: This class offers an overview of the current state of workforce education in the U.S. and its world economic partners, how this impacts the current operational issues in the water utility industry, and what strategies for knowledge management in the industry are appropriate. This seminar will then present a succession planning model that can bring improvement to the process of placing employees in positions of leadership in the future. Participants will apply the model to their own organization. Included will be a discussion of skill sets that are predictive of successful transition to leadership and management positions and a review and application of tools that can be used for employee assessment. Participants will leave with a notebook of relevant materials, handouts, and documents that can be expanded on to continue the process back in the workplace.

Registration Fee: CTAWWA Members $185.00; Non-Members $225.00; *CTAWWA Utility Members $185.00

* CTAWWA Utility Members – when registering online please click on Continue as a Guest, and then select the CTAWWA Utility Member rate and continue with the registration process.

COURSES PRESENTED BY CTAWWA



FALL 2015 CTAWWA COURSE REGISTRATION FORMHOW TO REGISTER FOR CT SECTION COURSESPart I – Please complete this entire section including daytime telephone, fax, email, and AWWA or NEWWA member number if applicable. The address should be your billing address for these courses.Part II – Please check [ √ ] which course(s) you will be registering for.Part III - Please indicate the method of payment by checking the appropriate box and filling in the TOTAL FEE box. If you will be paying by credit card, it is very important that you include the card number and expiration date.

Keep a copy of the course dates and directions then return the completed registration form by mail to: Darlene Gurnon, CTAWWA, 101 Eaton Road, Tolland, CT 06084 PLEASE NOTE: SECURE ONLINE REGISTRATION IS AVAILABLE at www.ctawwa.org. If you require handicap assistance, please contact us at [email protected] or 860-808-8464.

PART I – PARTICIPANT INFORMATIONPRINT Name (As you want your name to appear on CEU Certificate) Attendee Phone

Company Billing Phone Number

Billing Address

City State Zip

Email CTAWWA / NEWWA Member # (if applicable)

Course Code Course Title Date/Time Fee

Fall 1511DPH Operator Certification Review (No Book) Please, NO WALK INS Regional Water Authority, 90 Sargent Drive, New Haven

October 28, 20159:00 am–3:30 pm $135.00/$175.00

Fall 1512DPH Operator Certification Review (With Book) Please, NO WALK INS Regional Water Authority, 90 Sargent Drive, New Haven

October 28, 20159:00 am–3:30 pm $175.00/$215.00

Fall 1513 Knowledge Management and Succession Planning Bristol Water Treatment Plant, 1080 Terryville Avenue, Bristol

December 10, 20159:00 am–4:00 pm $185.00/$225.00

TOTAL FEE

PART II – COURSE LISTING

Type of Payment

Check (Payable to CTAWWA) P.O.# Amount (from TOTAL FEE above)

$

To pay by credit card, please register through our secure online system at www.ctawwa.org

PART III – METHOD OF PAYMENT

Cancellation Policy: If you need to cancel, you must contact CTAWWA in writing at least two business days prior to the start of the course. If you contact CTAWWA within one business day, you will be charged 100% of the original course registration fee. This charge is non-refundable and non-transferable. Written refund/credit request made for special circumstances will be considered if received within two weeks from the start date of the program. Credit issues are valid for six months from the date of the program.

The CTAWWA Education Committee provides the most comprehensive up-to-date training for its members. We appreciate your continued support and encourage you to

participate in courses offered by CTAWWA individually, and in partnership with NEWWA.


Course Name Location Day Time Credits

ENV 110Environmental Regulations

MDC Training Center125 Maxim Road, Hartford – Hybrid

Monday5:00–6:20 PM

Hybrid3

WMT 102Special Topics in Water Treatment

MDC Training Center125 Maxim Road, Hartford

Thursday 5:00–7:50 PM 3

WMT 103Special Topics in Water Distribution

New Haven Campus20 Church Street

Tuesday 7:00–10:00 PM 3

The Spring 2016 Semester starts on January 21, 2016 and ends on May 16, 2016.

New students can receive admissions and registration materials by contacting the Admissions Office at 203-285-2010.

Continuing students, already admitted to the college, can receive registration materials by contacting the Registrar’s Office at 203-285-2020. Continuing students may also register online at the following address: www.GatewayCT.edu

Please contact Professor Wesley L. Winterbottom at [email protected] or 203-285-2354 with any questions about these courses or the Water Management Program.

Connecticut Department of Public Health Water Treatment and Distribution Operator

Certification CoursesSpring 2016

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On July 28, 2015, the Connecticut Supreme Court released its unanimous decision in Tilcon Connecticut, Inc. v. Commissioner of Environmental Protection. This important decision is of potential significance for all applicants for Connecticut Department of Energy and Environmental Protection (DEEP) permits. In Tilcon, the Supreme Court concludes that the DEEP exceeded its authority when it imposed burdensome and costly information demands on Tilcon, an applicant for multiple water diversion permits under the Connecticut Water Diversion Act. The Connecticut Water Works Association (CWWA) is one of three organizations who filed an amicus brief in the Tilcon matter, urging, on behalf of CWWA members who are frequent applicants for DEEP permits, that the Court find that the DEEP was overreaching when it insisted that Tilcon provide expansive additional information before the DEEP would take action on Tilcon’s water diversion permit applications.

In 2003, Tilcon applied to the DEEP for water diversion permits for discrete water diversions, specifically withdrawals of water from wells and withdrawals of water from manmade surface basins in Plainfield, Wallingford, Montville, Griswold, and North Branford. Previously, Tilcon had applied for, and obtained, federal, state, and local permits pertaining to its earth materials excavation and processing operations, including local wetlands permits. Before processing the water diversion applications,

By Elizabeth C. Barton, Partner, Day Pitney LLP

the DEEP wanted to see and review comprehensive information about Tilcon’s current and contemplated earth excavation and processing activities over the next 25 years. The DEEP asked for a site-wide plan showing, among other things, all inland wetlands and watercourses and the habitats of all endangered, threatened, and special species. The DEEP’s basis for insisting on the submittal of this comprehensive information was its claimed jurisdiction and authority over all of the applicant’s activities at each of the properties. The DEEP maintained that the information was required so the DEEP could “cohesively manage and protect our natural resources.”

Of particular concern to CWWA members, for one of Tilcon’s locations, the DEEP requested a wetlands mitigation plan to “offset” impacts due to activities taken pursuant to local wetlands permits that had been issued to Tilcon in 1974 and 1984. The DEEP asserted that its jurisdiction overlaps with that of the local wetlands agency and that the DEEP had “separate and broad authority” when it came to wetlands impacts. Also, until Tilcon’s compliance with its information requests, the DEEP refused to issue a long-awaited water discharge permit to Tilcon, claiming that the two water

permits – one for a discharge and the other for a diversion – were related.

In overruling the lower court and the DEEP, the Supreme Court noted that, while the water diversion activities did enable the applicant to engage in its excavation activities, the water that was being diverted was not used directly to excavate earth at its locations. Accordingly, the Court concluded, the Water Diversion Act did not authorize the DEEP to regulate the applicant’s business operations “separate and apart from” the water withdrawals that were the subject of the water diversion permit applications. The Supreme Court rejected the DEEP’s position that it could require a wetlands mitigation plan

to address impacts of activities that had been permitted many years before by the local wetlands agency. Finally, the Supreme Court held that the DEEP was not authorized to delay issuance of a decision on the applicant’s water discharge permit renewal application, simply because the water diversion permitting process was on-going.

Even where a permitting statute includes language like that in the Water Diversion Act authorizing the DEEP to require a permit applicant to provide whatever information the DEEP “deems necessary to fulfill the purposes of” the Water Diversion Act,

Not So Fast, Connecticut DEEP!

“The message to the DEEP is clear. This message is that the DEEP’s authority to require studies and other information from a permit applicant has limits.”


this authority has limits. The DEEP can request information about diversions in addition to the diversion for which the applicant is seeking a permit, but only if this information “is necessary for sufficient review” of the diversion that is the subject of the application. There needs to be a “hydraulic relationship” between the diversion to be permitted and other diversions at the applicant’s property. Absent this relationship, the Supreme Court observes that the scope of what’s being permitted cannot be, in effect, expanded by the DEEP’s request for information. The Supreme Court further holds that, unless there is a link between the diversion that is the subject of the permit application and specific wetlands impacts, the DEEP lacks authority to request a wetlands mitigation plan to otherwise address, or in response to, locally permitted wetlands impacts. And, per the Supreme Court, while the DEEP might delay action on a water discharge permit application if there were other water discharge applications pending, the DEEP cannot delay action on an application for a different type of permit because there is a water diversion permit application pending.

The Supreme Court’s decision is tied to the specific facts pertaining to Tilcon and its water diversion permit applications, but the message to the DEEP is clear. This message is that the DEEP’s authority to require studies and other information from a permit applicant has limits. Also, as part of this message, the DEEP is on notice that, without a requisite connection, the DEEP cannot use one permit program to revisit permits previously issued in another, such as a local wetland

permit authorizing wetlands impacts. In addition, a pending application under one DEEP permit program cannot trump a DEEP decision on an application for a permit under another DEEP permit program. The Supreme Court’s decision in Tilcon will likely be cited forcefully and often, when an applicant for a DEEP permit feels the DEEP is overstepping the boundaries of its authority to require additional information before taking action on a pending permit application.

Elizabeth Barton is an environmental partner resident in Day Pitney’s Hartford, Connecticut office. With more than 30 years of experience, Beth counsels clients on environmental, sustainability and related land use and reuse considerations in business

operations, transactions, acquisitions, and project design and development. She also represents clients in environmental administrative proceedings, enforcement actions and third-party litigation. She has been active in environmental stakeholder groups and planning-related committees and is presently a member of the Connecticut Water Plan Steering Committee.

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WATER IMPACTS EVERYTHING from public health, to fire protection, to economic development. We all know that providing this vital product to our communities is anything but simple. We face challenges that can’t be controlled such as declining consumption, climate change, rising costs of labor and materials, limited customer growth, and the escalating cost of living. Because these business challenges are fixed and becoming more prevalent, I profoundly believe that it is time for a new perspective. Once we come to accept what we can’t control, it’s easier to concentrate on what we can.

This new perspective is called conscious capitalism. By defining ‘why’ we do what we do and operating more consciously on that vision, I believe that we can elevate ourselves and our business integrity. I am proposing that we can improve our relationships with colleagues, the community, and our customers. We can embrace this perspective by defining our higher purpose, putting stakeholders first, encouraging conscience leadership and promoting a sustainable culture, while achieving financial and operating goals.

At the South Central Connecticut Regional Water Authority (RWA), we have taken steps to evaluate how we operate and how we can improve our practices. We are motivated by great companies such as Costco, the Container Store, Southwest Airlines, and Whole Foods Market and are applying the principals of conscious capitalism. Business leaders like Bill Gates, Paul Tudor Jones, and John Mackay are echoing sentiments about this new paradigm for businesses, which has inspired me to take a different approach to the management of our organization and defining the ‘why’ in our business model.

ABOUT CONSCIOUS CAPITALISMThe philosophy of conscious capitalism recognizes the innate potential of a business to make a positive impact on the world. The four guiding principles are: operate for a higher purpose, maintain stakeholder orientation, practice conscious leadership, and support a conscious culture. At the RWA, we have implemented the principals of conscious capitalism into our daily routine. We began by identifying our three-pronged higher purpose, which is to:1. Provide a life-sustaining product that is clean and safe to

our customers,2. Continue to be trusted as a reliable source of water to

customers and the thriving business community, and 3. Be a consistent champion for watershed preservation,

the environment, and the legacy we will leave future generations.

Our higher purpose is rooted in sustainability and drives us to protect, preserve, and leverage our abundance of water, which is essential to a healthy, thriving, and economically vibrant community and improves life for our stakeholders.

Of course there is more to conscious capitalism than

TAPPING THE POSSIBILITIES WITH

identifying a higher purpose; it’s an inherent belief that while business and capitalism are not perfect, they are both fundamentally good and ethical. As operators of water utilities, I think you will appreciate the philosophy of conscious capitalism that states, business is inherently good because it creates value, it is ethical because it is based on voluntary exchange, it is noble because it can elevate our existence and it is heroic because it lifts people out of poverty and creates opportunity and prosperity.

Isn’t that a fulfilling way to look at capitalism? We think so. The good news is that this is more than just a theory or idealism. Conscious capitalism is proven, measurable, and can improve operating results.

MEASURABLE RESULTSIt has been shown that in business where everyone is aligned and engaged, profits will ensue. According to an article in the Harvard Business Review by Tony Schwartz, companies practicing conscious capitalism consistently outperform their peers over the long term.

The official Conscious Capitalism organization examined 28 of its most ‘conscious’ firms and 18 out of the 28 publically traded companies performed an impressive 10 times better from 1996 to 2011 than S&P 500 companies. These businesses also consistently spent less on marketing while maintaining very strong loyalty and trust scores. It really is a very simple theory that if a company does well, has good products, and their employees are engaged, then the market will react positively.

It sounds too good to be true, right? Well our results speak for themselves. Our efforts to become more conscious have enhanced our culture, made us financially stronger, improved our employee engagement, improved our efficiency and customer service, and elevated our workplace to be more creative and innovative. Our Strategic Plan is already demonstrating results including:• Improved operating efficiency and reduced operating

expenses and debt service; thereby securing a savings of more than $12 million, mitigating rate increases for our customers by 12% and, since 2009, replenishing our discretionary capital reserves by 2.6 times.

• Expanded RWA Laboratory Services, which performs more than 100,000 tests annually to ensure that the RWA and other utilities’ water quality meet or exceed state and federal standards.

• Investing millions of dollars annually to improve and maintain RWA’s water system to protect our water quality and achieve reliable service. Our record of main breaks is one of the lowest in the industry at four breaks per 100 miles.

Combined, these results have allowed us to begin to fulfill our promise to turn our water supply into a rich opportunity for our region. RWA has taken the initiative to form an economic growth strategy by conducting a study to identify industries that are best positioned to use our daily reserve of 15 million gallons of water. This initiative will create jobs, increase the

Conscious Capitalism


By Larry L. Bingaman

influx of capital and spur economic growth and jobs for the New Haven region.

HOW DID WE DO IT?These results were produced through new programs developed and implemented by our dedicated staff, creative culture and determination to make a difference to our customers, the environment, and our legacy to future generations.• We developed a strategic plan through a ‘bottoms up’

approach using the four perspectives of the balanced scorecard principle: customer, employee, financial, and internal process improvement. Some 52% or 135 employees, participated in developing the fiscal 2015–2020 strategic plan.

• We defined the characteristics that support our culture and identified the STARS Values of service, teamwork, accountability, respect, and safety. These were established to motivate employees to strive to be their best, inspire others, and achieve our higher purpose.

• We established “The Land We Need for the Water We Use” program to formalize sustainability, preservation efforts and guidelines for acquiring land to further protect our water sources. Since the inception of this program in 2007, we have preserved 776 acres in land and easement

purchases at a cost of $11.75 million. And we have identified an additional 4,000 acres in the region that we are targeting to preserve.

• We, through the strategic planning process, development of goal teams and continued process improvement initiatives, enable a work environment that supports creativity and innovation to encourage new ideas and processes. Creating this environment and opening up avenues of dialogue to inspire employees and stakeholders to contribute have elevated our desire to fulfill our higher purpose.

THE CONSCIOUS CAPITALISM CONVERSATION KICK-OFFConscious capitalism resonates with me professionally and personally. It is at the heart of my values as a business leader and a member of my community, which is why we want to start an official Conscious Capitalism chapter to serve the Connecticut and the New England region. My plan is to grow awareness of the conscious capitalism movement and to help it become a standard business practice within the water industry.

If you are interested in joining me in starting the Conscious Capitalism chapter, becoming a member, or sharing your thoughts and experiences, please contact me at [email protected]. I look forward to hearing from you, and I would welcome the opportunity to discuss this movement in detail.

Conscious Capitalism


At a recent public hearing CWWA, along with several private water companies, urged the State Tax Panel to restore the sales tax exemption for private water companies, which was eliminated by the legislature last session. The State Tax Panel is charged with reviewing the state’s tax policies and making recommendations to the legislature.

CWWA pointed out that private water companies, like other businesses in the state, are subject to the Connecticut Corporation Business Tax (CBT), the 20% surcharge on the CBT, as well as local property taxes. Many private water companies are also impacted by another change adopted this session that limits the use of tax credits earned from donations of open space land to local communities. These additional costs are reflected in customer rates, increasing costs for water service in certain communities.

“By way of background, the legislature’s Program Review & Investigations Committee conducted a study of water company regulation in 1993, including issues related to rate variability between private utilities and municipal and regional water utilities,” said Betsy Gara, CWWA’s Executive Director. “The study concluded that, ‘In general, private water companies have additional costs that public suppliers do not… Private water companies pay local, state and federal taxes not paid by their municipal counterparts.’”

CWWA Urges Tax Panel to Restore Sales Tax Exemption

Private water companies are also subject to a number of legal and operational requirements that are not applicable to municipal and regional water companies, such as permit and other fees imposed by state agencies and local boards and commissions. These additional costs are reflected in customer rates, contributing to the disparities between the rates paid by private water customers and other water customers.

In response to the findings outlined in the Program Review study and additional discussions about how to minimize rate disparities following the release of the report, the legislature adopted legislation exempting private water companies from the sales tax in 1994. This legislation recognized that imposing sales taxes on private water companies places an unfair burden on customers of private water companies and exacerbates rate disparities.

“Unfortunately, in an effort to address ongoing budget challenges, the legislature repealed the sales tax exemption for private water companies. It is estimated that this change will generate approximately $4 million in additional revenues,” Gara said.

“Connecticut’s water utilities strive to provide public water supplies to customers at reasonable rates, recognizing that safe supplies of quality water are fundamental to meet the public health, safety, fire protection, and economic development needs of the

communities they serve. Restoring the sales tax exemption for private water utilities will help ensure that private water customers are not burdened with additional costs that drive up water rates. CWWA urges the tax panel to include restoring the sales tax exemption for private water companies in its recommendations,” Gara concluded.

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Connecticut Water is harnessing the power of digital communications to keep customers and commuters up to date on the company’s construction activity. With approximately 15 miles of pipe being replaced each through the Water Infrastructure and Conservation Adjustment (WICA) program and the construction of five miles of new water main to Mansfield and Storrs, there is a lot to communicate!

The company’s goal is to make sure interested customers and commuters have updated project information at

Construction Communications to the Digital Level

their fingertips, before they experience construction on their local streets or get stuck in construction traffic.

Connecticut Water’s website is the hub of the initiative and the central repository for timely construction project information under the Current Projects tab. In addition, we have leveraged technology so that persons interested in receiving email/text alerts on one or more projects are able to sign up on our website. When there is a change in a project that affects customers or motorists, those who

enrolled will be notified directly. The availability of the project pages on the website and email/text alert features are included in every construction news release, letter to customers about an upcoming project, construction-related social media posts and on our website.

As we strive to ever increase the communications and information for our customers, this has proven to be a great tool. So far the feedback has been positive. We look forward to more fully developing our digital communication capabilities in 2016.

Each of our upcoming or in progress high-profile projects, including WICA, has its own page on the website. The page includes information on the scope of the project, the benefit to customers and the community, a map of the work area, and a progress meter.

Customers have the option to sign up for emails or text alerts on specific projects of interest to them and their commute. The list is automatically maintained and group emails or texts are provided with timely information.


NOW IS THE TIMETO MAKE A WATER PLAN

InFlow-Line Fall 201542 InFlow-Line Fall 201542

NOTHING IS MORE ESSENTIAL than the availability of water to our health, well-being, and quality of life.

When you turn on the tap, you need and expect clean water to come out in plentiful amounts. You use that water to drink, bathe your children, make dinner, keep the house clean and safe, and support other daily activ-ities. Our personal use, however, is just one of many demands on our water resources.

Water is often part of manufacturing processes needed to produce products, create jobs, and grow our economy. It is also used for everything from cooling power plants and watering lawns and golf courses to providing recreational opportunities such as swimming, boating, and fishing. In addition, nature also needs water to support healthy fish and wildlife, to provide nursery habitat for frogs and to nourish other sensitive and critical environments.

Connecticut is blessed with abundant, high quality water resources and we are fortunate that our forefathers took action to protect and provide clean water for our use. Many other states are not so lucky. While Connecticut is not facing an imminent water crisis, the time to plan for future generations is now. This will ensure that residents of our state in the decades to come can also expect sufficient, plentiful, clean water to support both a high quality of life and a robust economy.

To help us accomplish that goal, Connecticut’s Water Planning Council is working to develop a comprehensive, state-wide water plan. The Council consists of the state’s Office of Policy and Management, Department of Public Health, Department of Energy and Environmental Protection, and the Public Utility Regulatory Authority.

The Water Planning Council is committed to developing a state-wide water plan built on a foundation of strong science and data. The plan will provide a framework for the balanced management and protection of the state’s water resources and make certain future generations can enjoy ample clean water coming out of the tap and a beautiful natural environment.

The state-wide water plan will address a variety of challenges.

There are a lot more of us today than there were 100 years ago. Development patterns – and where and how water is used – have changed over the years and continue to change, as does our climate.

Connecticut receives approximately 48 inches of rain a year. Some of that rain seeps into the ground, watering plants and replenishing aquifers. About one third of

Connecticut’s residents rely on aquifers for drinking. The rest of the rain runs off into streams and lakes and in many cases ultimately, Long Island Sound.

We place the highest protection standards on runoff into reservoirs that provide drinking water for approximately two thirds of Connecticut residents. Nature, however, also needs water.

As a sustainable society, we want to be accountable to both the water user and to the environment. Experts have predicted, and we are experiencing, rainfall patterns becoming more sporadic with higher intensity rainstorms and longer dry periods. To ensure that our water continues to be available for all uses, we need to make our infrastructure and environment sustainable and make certain that our water resource management approach is carefully considered and balanced.

Adoption of a state-wide water plan may lead us to ask individuals to consider making changes going forward. For instance, we may recommend the use of reclaimed water for irrigation and encourage the use of landscaping that needs less water. In short, we’ll want to promote conservation of water in the

same manner that we now encourage the conservation of energy.

Our society has made these kinds of changes before. Years ago metal cans and plastic bottles used to appear in our front yards and on our roadsides or pile up in landfills but they are now recycled and given new life. We can make changes again to assure that water is better protected and the needs of its various users are balanced. The time to start is now.

When the smoke alarm goes off, you call your local fire department and you hope they arrive before you see the flames. The water supply ‘smoke alarm’ is now going off in other places around our nation and around the world. Planning to balance and manage Connecticut’s future water resources to meet all our water needs in an environmentally sustainable way must be accomplished before a water crisis is upon us.

The authors of this article are members of the state’s Water Planning Council. Ellen Blaschinski represents the Department of Public Health. John Betkoski represents the Public Utilities Regulatory Authority. David LeVasseur represents the Office of Policy and Management. Michael Sullivan represents the Department of Energy and Environmental Protection.

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■ water treatment ■ storage tanks ■ booster stations ■ distribution piping ■ master plans

273 Dividend Road . Rocky Hill, CT 06067tel: 860-513-1473 . fax: 860-513-1483

www.westonandsampson.comOffices in CT and along the East Coast


The CTAWWA Membership Committee outdid themselves this year by hosting a most delicious annual Membership Appreciation Summer Picnic and Barbecue at the Middlesex Yacht Club in Chester on August 13. A daring change in the menu proved to be a resounding success as attendees enjoyed cedar plank grilled salmon, marinated sirloin skewers, tequila lime grilled chicken, penne ala vodka, orzo pasta salad, and grilled summer vegetables. Sweet Relief of West Haven catered the event and did an excellent job. The chocolate brownies and watermelon for dessert were just too good, as requests were received for a double batch of brownies next year!

More than 60 attendees spent a beautiful day along the Connecticut River enjoying sun, fun, great food, and conversation. Everyone participated in a raffle made possible by numerous donations received from members, the CTAWWA Board, and Associates

Committee members. Thank you to all for your generosity.

A highlight of this year’s picnic was that members who are new to CTAWWA in 2015 attended for free. The picnic is a great way to say “Welcome,” and a great opportunity to meet new members and to learn how they might like to become involved in CTAWWA.

Thank you to all who helped make the picnic a great success. We are particularly grateful to Cubby Thompson, of HD Supply, who managed registration and check-in throughout the day, to Ted Lund, of CorrTech, for securing the venue, and to the Associates Committee for their sponsorship.

If you are interested in joining the Membership Committee, please contact Peter Bocciarelli, Membership Committee Chair, via email at [email protected] or call 203-401-2505.

2015 Membership Appreciation PicnicA Great Time Had By All!

“Everyone participated in a raffle made possible by numerous donations received from members, the CTAWWA Board, and Associates Committee members.”



News and Notes

AWWA Student Membership Campaign

$10 NEW AND RENEWAL MEMBERSHIP FOR STUDENTSLET’S GET GROWING!

We are all very aware that we need to attract motivated and energetic young people to the water supply profession.

AWWA has launched the fall 2015 student membership campaign. Students can now join AWWA for just $10. Renewing student members can rejoin for just $10!

Help to make our profession grow by sharing the membership form below with a student. Students can also join online by using the campaign code 10STU, at http://www.awwa.org/membership/join.aspx.

TIGHE & BOND Opens New Westwood Office

Bringing local engineering expertise to the greater Boston area

Tighe & Bond, a New England leader in civil and environmental engineering/consulting, opened its doors this month to a new eastern Massachusetts office in Westwood. The 4,800 square foot workplace on One University Avenue provides a strong base of operation to better serve the company’s Greater Boston Area clients. Staffed initially with a team of approximately 10, Tighe & Bond plans to expand its workforce at this office to approximately 20 employees.

Director of Business Development, F. Adam Yanulis, and Senior Project Manager, Benjamin Levesque, P.E., BCEE, are providing leadership for the upstart of Tighe & Bond’s newest office. A resident of Duxbury, Yanulis has more than 30 years of providing leadership to the public sector engineering and construction industry in eastern Massachusetts. Levesque, a resident of North Attleborough, is a civil and environmental engineer and senior project manager with more than 16 years of experience in the municipal water and wastewater industry.

“We are a firm that is committed to our clients, and the many longstanding relationships we have developed. Locating an office minutes from Boston allows Tighe & Bond to more readily respond to growing client service demands. Plus, our team at this location has a strong local knowledge of the region, and years of experience providing comprehensive engineering and environ-mental services – which is sure to benefit both existing and new clients,” says Tighe & Bond’s President and CEO, David Pinsky. “Also, as we continue growing our business, this office addition provides a great opportunity to tap into the talented work force available in the Greater Boston Area,” he adds.

In addition to better serving its eastern Massachusetts clients, Tighe & Bond is continuing its plan for geographic growth to fur-ther reinforce its position as a New England leader in engineering and environmental services. This new office represents yet another growth opportunity for the firm that is seeing office expansions and staffing growth in multiple offices throughout New England. Tighe & Bond currently has more than 260 employees.

Also, take a few moments to share your experiences and your insight on careers in the water supply profession with a student. Mention the diverse opportunities in water supply, including careers as an engineer, chemist, environmental scientist, water treatment plant or distribution system operator, laboratory technician or manager, environmental planner, project manager, customer service technician, forester, and the list goes on and on!

This campaign ends November 20. Don’t delay!

Tighe & Bond’s other office locations include Pocasset, Westfield, and Worcester, Massachusetts; Middletown and Shelton, Connecticut; and Portsmouth, New Hampshire. Westfield serves as the firm’s corporate headquarters.

Not surprisingly, the firm also has seen substantial revenue growth. This past March, the Environmental Business Journal® (EBJ), a business research publication which provides high-value strategic business intelligence to the environmental industry, presented Tighe & Bond with a bronze medal for the mid-size firm’s notable business achievement in revenue growth in 2014.

Founded in 1911, Tighe & Bond provides engineering and envi-ronmental services for clients in government, industry, healthcare, education, real estate, energy, and water/wastewater markets. Engineering News Record annually ranks Tighe & Bond among the top design and environmental engineering firms nationally. ZweigWhite also has recognized Tighe & Bond several times as one of the best engineering firms to work for in the nation.


Water Moves

Jim Flynn Promoted at Regional Water Authority

NEW HAVEN – Jim Flynn, long-time employee of the South Central Connecticut Regional Water Authority, has been named to the position of Vice President of Operations as of August 1, 2015.

In his position, Flynn will direct the activities of the drinking water treatment, distribution, instrumentation and control, water quality, laboratory, and field operations departments.

Flynn has over 30 years of experience in water utility operations and maintenance. He joined the Regional Water Authority in 1985 as a Water Treatment Plant Operator. Subsequently, he served in roles of increasing responsibility in the treatment and distribution departments and most recently served as the Senior Manager of Treatment and Distribution.

“Jim is an effective leader with extensive operations experience. This combination makes him an ideal candidate to assume this new role,” said Larry Bingaman, President & CEO.

Flynn holds a bachelor degree in Environmental Science from Long Island University and obtained a master in science degree from Southern Connecticut State University. He also holds multiple water management licenses and serves on the Connecticut Section of the American Water Works Association’s education committee as an instructor, teaching the Distribution Operations Course, the Applied Mathematics for Operators Course and the Distribution Operator Certification Review.

SCWA Names Cansler New General Manager

Southeastern Connecticut Water Authority (SCWA) recently named Josh Cansler as its new

General Manager, succeeding Greg Leonard who retired after 21 years with SCWA. Prior to joining SCWA, Josh was Director of Public Works for all U.S. NATO support bases in the Netherlands. He was previously the Commissioner of Public Works and Utilities for the Town of Bethlehem, New York. Prior to this, Josh worked for a couple of construction companies in New York, serving as a Project Engineer and Senior Project Manager. Before entering the private sector, Josh spent the first 21 years of his career in the U.S. Army as a Corps of Engineers officer, serving in a variety of combat and technical positions, including four years as Director of Public Works for a large training base in Germany. Josh is graduate of Auburn University. In addition, Josh was recently appointed to the Water Planning Council Advisory Group and is actively participating in CWWA’s Legislative Committee. Welcome aboard, Josh!

Avon Water Company Promotes Kevin Schwabe

Avon Water Company has promoted Kevin Schwabe to Operations Manager. Kevin joined Avon Water in September

of 2009 as a Service and Environmental Technician. He is certified as a Class II Distribution System Operator, Class II Water Treatment Plant Operator, Cross Connection Survey Inspector, and Backflow Prevention Device Tester. His new duties include the design, coordination, and development of all of the Company’s WICA projects, as well as numerous improvements to the company’s physical plant.

Kevin has a Bachelor of Arts degree from the University of Connecticut, majoring in physical geography and a Collegiate Certificate from Goodwin College for completion of the Water Treatment Operations program. He also serves on the Education Committee of the Connecticut Section AWWA. The company is extremely proud of Kevin’s accomplishments and abilities, and congratulates him on his promotion.


Water Moves

CLINTON, CONNECTICUT – Connecticut Water is pleased to announce the appointment of Jay

Fusco as Director of Information Technology Services. Jay comes to Connecticut Water with over twenty years of experience in the IT industry working at large organizations such as ESPN, Pfizer, Pitney Bowes, and Yale University.

Jay and his team will work with Connecticut and Maine Water to leverage technology to better serve customers. He cites the Mobility platform as a step towards providing an improved customer experience through the optimization of work for our employees closest to our

Connecticut Water Company Appoints Jay Fusco as IT Director

customers. “I am excited to be a part of an organization committed to the use of technology as a foundation for continued growth and superior service.”

David Benoit, Connecticut Water Company’s Vice President of Finance and CFO stated, “Jay’s addition to Connecticut Water aligns well with our commitment to deliver world-class customer service and high-quality water to customers. His skill and vision to integrate IT across the company as a key resource will serve him well as a leader of the department.”

Jay Graduated from Quinnipiac University with a degree in Statistics and Market Research, and has

experience as a Research Analyst, IT Development Team Lead, and several roles as an Associate Director and Director, including Software Development, Enterprise Architecture, Cloud Services, Quality Control, and Business Analysis. Currently, Jay is a resident of Guilford, Connecticut where he resides with his family.


Featured Section Enhancers

Tata & Howard, Inc.

Tata & Howard, Inc. is a specialized water, wastewater, stormwater, and environmental services

consulting engineering firm dedicated to consistently delivering cost-effective, innovative project solutions. In business 23 years, Tata & Howard brings knowledge, integrity, and dedicated service to all sized markets, both public and private, and has a reputation as a solid leader in water engineering consulting in the Northeast. Tata & Howard has offices in Meriden and Waterbury, Connecticut, as well as offices in Massachusetts, Maine, New Hampshire, Vermont, and Arizona. Since 1992, we have worked as a trusted partner with our clients to provide exceptional water engineering services, and today over 70% of our work is still in the water field. As a smaller niche firm, we are able to provide personalized, expert service to our clients with firm principals providing both leadership and technical review on every single project.

Tata & Howard has two growing offices in Connecticut, with more than 15 employees in the state. Steve Rupar leads our Meriden office team, whose work has included extensive experience in hydraulic modeling, asset management, and water audits. Steve joined the firm two years ago, having previously served as a manager of the Engineering Division at the South Central Connecticut Regional Water Authority (SCCRWA). Steve is a member of the AWWA Water Loss Control Committee, and is one of the authors of the soon to be released 4th edition of AWWA M36, “Water Audits and Loss Control Programs.” Steve currently serves as Chair of the Connecticut Section of AWWA.

We are celebrating our one-year anniversary of acquiring Roald Haestad Inc., located in Waterbury, which has both strengthened and broadened our client service in the state. This office is led by Sal Longo, a highly respected engineer who has served as a consulting engineer to numerous municipalities and

private water companies, including the City of Danbury and the Aquarion Water Company of Connecticut. Sal’s team has experience in all facets of water supply and distribution, including dam projects.

In today’s market, water utilities face the difficult task of trying to make infrastructure improvements with limited capital funds. Tata & Howard provides many services that assist utilities with determining where – and where not – to allocate those funds.

An undisputed leader in asset management, we have collected data on water systems in New England and assembled it into a comprehensive database that includes more than 5,000 miles of pipe – more than any other engineering firm – as well as results from hundreds of pipe condition assessments using the ring test method.

This database provides information on breaks, diameter, pipe materials, installation year, water quality, and soil conditions, as well as the estimated remaining factor of safety. Building on our asset management program, our innovative Capital Efficiency Plan™ (CEP) methodology combines the concepts of hydraulic modeling, system criticality, and asset management into a single comprehensive report. This information ultimately allows us to estimate the risk of failure, helping utilities make informed and defensible decisions on whether to repair, replace, or wait.

Water audits can help water systems identify the causes and true costs of water loss, and develop strategies to reduce water loss and recapture lost revenue. Water audits are often the most cost-effective and efficient solution to

Tata & Howard employee-owners


Featured Section Enhancers

increasing demand, and effective water loss control programs reduce the need for facility upgrades and expansions. We also provide municipal energy audits that focus on energy efficient equipment replacement, operational modifications, and process control that lead to improved efficiency and cost savings with the shortest possible payback period.

Furthering our work in the water environment, Tata & Howard is an innovator in management and operations of utilities. Our Business Practice Evaluation (BPE) assesses the health of a utility’s work practices by implementing a framework for a structured approach to managing, operating, and maintaining in a more business-like manner. The overall goal of the assessment process is to develop tools that enable utility managers to assess the efficiency and effectiveness of the utility in comparison to generally accepted industry standards. In Connecticut, we are currently performing a BPE for field operations for the South Central Connecticut Regional Water Authority and have completed CEPs for their entire service area.

Seasoned experts in all types of municipal water treatment, we have been working with municipalities to help minimize manganese, which has been recently linked to a possible health risk to infants and the elderly. In addition, we have extensive experience in the design

Tata & Howard employee-owners from the Marlborough, MA corporate office helped support the Navajo Water Project

“As a smaller niche firm, we are

able to provide personalized, expert service to our client with firm principals

providing both leadership and

technical review on every single

project.”and construction of water treatment facilities that utilize Dissolved Air Flotation (DAF), which is today’s water clarification process of choice.

Tata & Howard performs extensive dam work in Connecticut, including working closely with Connecticut’s Department of Energy and Environmental Protection (DEEP) on dam inspections throughout the state. So far in 2015 alone, we have performed more than 60 dam inspections. We also provide comprehensive stormwater management services as well as regulatory work to comply with DEEP’s General Permit for Stormwater Discharge (MS4).

In addition to providing exceptional engineering consulting services, Tata

& Howard team members actively participate in charitable works including raising funds for Water For People, Navajo Water Project, and the Jimmy Fund, and volunteering time for important causes such as the Special Olympics. Tata & Howard is a wholly employee-owned ESOP company that strives to cultivate a positive corporate culture while upholding the mission, vision, and values that form our cornerstone. When you are working with our team as your consultant, you will be dealing with owners of the business at all levels of the organization.

For more information, contact Steve Rupar at 203-235-5760, Sal Longo at 203-753-9800, or visit our website at www.tataandhoward.com.

Providing lasting and integrated solutions in water, environment, transportation,

energy and facilities to public and private clients.

East Hartford, CT860-529-7615

New Haven, CT203-865-2191 CONNEC T WITH US

InflowLine CT AWWA 2015 DWP FINAL.indd 1 6/12/15 4:19 PM


Advertiser Information Center

InFlow-Line would not be possible without the advertising support of these companies and organizations. Please think of them when you require a product or service. We have endeavored the make it easier for you to contact these suppliers by including their telephone number and, where applicable, their websites.

*This advertiser is also a 2015 Section Enhancer

InFlow-LineTo reach water professionals through InFlow-Line and its targeted readership, contact Dave to discuss your company’s promotional plans for 2015.

Dave Gill, Marketing ManagerPhone: 866-985-9791 Fax: 866-985-9799 Email: [email protected]

COMPANY PAGE TELEPHONE WEBSITEBILFINGER WATER TECHNOLOGIES - AIRVAC 15 813-855-6297 www.water.bilfinger.comBADGER METER* 18 800-876-3837 www.badgermeter.comCDM SMITH, EAST HARTFORD* 49 860-290-7845 www.cdmsmith.comCONNECTICUT TESTING LABORATORIES, INC. 24 203-634-3731 www.ctl-web.comCOYNE ENVIRONMENTAL SERVICES 12 215-785-3000 www.coyneenvironmental.comDN TANKS* 2 781-246-1133 www.dntanks.comENVIRONMENTAL PARTNERS GROUP, INC.* 24 617-657-0200 www.envpartners.comEVERETT J. PRESCOTT, INC.* 6 800-357-2447 www.ejprescott.comF.R. MAHONY & ASSOCIATES, INC. 27 781-982-9300 www.frmahony.comFERGUSON WATERWORKS* 16 203-384-9402 www.ferguson.com/waterworksFRANKLIN MILLER, INC. 13 973-535-9200 www.franklinmiller.comGEOINSIGHT, INC.* 10 860-894-1022 www.geoinsight.comGESICK & ASSOCIATES, P.C.* 35 860-669-7799 www.gesicksurveyors.comGZA GEOENVIRONMENTAL, INC.* 37 781-278-3700 www.gza.comHARPER CONTROL SOLUTIONS, INC.* 4 203-964-1900 www.harpervalves.comHARPER-HAINES FLUID CONTROL INC.* 3 203-693-3740 www.harper-haines.comHD SUPPLY WATERWORKS* 11 203-330-0162 www.hdswaterworks.comHEITKAMP, INC.* 43 860-274-5468 www.eheitkamp.comJ & S VALVE 52 866-498-4283 www.jandsvalve.comLEGGETTE, BRASHEARS & GRAHAM, INC (LBG)* 8 203-929-8555 www.lbgweb.comMEDORA CORPORATION (SOLARBEE AND GRIDBEE BRANDS) 9 866-437-8076 www.medoraco.comMICROBAC LABORATORIES, INC.* 25 860-774-6814 www.microbac.comNEPTUNE TECHNOLOGY GROUP INC.* 21 800-633-8754 www.neptunetg.comNEW ENGLAND ENVIRONMENTAL EQUIPMENT 14 888-787-0900 www.ne3inc.comNEW ENGLAND WATER UTILITY SERVICES 29 860-664-6058 www.ctwater.comPRO TAPPING, INC. 50 856-983-5442 www.protapping.comR.H. WHITE COMPANIES, INC. 46 800-922-8182 www.rhwhite.comSHORELINE DIVING SERVICES, INC. 37 860-460-3664 [email protected] CIVIL ENGINEERING, LLC* 40 860-212-5188 www.snydercivil.comSTATEWIDE AQUASTORE, INC. 7 800-426-8265 www.besttank.comSUPERIOR PRODUCTS DISTRIBUTORS, INC. 51 800-937-7734 www.spdionline.comTATA & HOWARD* 37 800-366-5760 www.tataandhoward.comTHE BLAKE GROUP 19 800-353-1100 www.blakeequip.comTHE STEPHEN B. CHURCH COMPANY* 35 203-888-2132 www.sbchurchco.comTI-SALES INC.* 27 800-225-4616 www.tisales.comTIGHE & BOND* 28 203-712-1100 www.tighebond.comTOTAL PIPING SOLUTIONS 17 716-372-0160 www.tps.usUTILITY SERVICE, INC.* 23 508-523-6400 www.utilityservice.comWESTON & SAMPSON, INC.* 43 860-513-1473 www.westonandsampson.comWOODARD & CURRAN* 18 888-265-8969 www.woodardcurran.comWRIGHT-PIERCE* 29 860-343-8297 www.wright-pierce.com

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