Seating( 安排就坐 ) Guests( 客人 ) at the Table

Headwaiter( 男領班 ): Good evening. How are you doing

today?

Guest: Fine, thank you.

Headwaiter: Do you have a reservation? 有訂位嗎

Guest: Yes, a table for two at 7 p.m.

Headwaiter: Let me confirm( 確認 ) your reservation( 訂位紀錄 ).

May I have your name, please?

Guest: It’s Sam Chen.

Headwaiter: Just a moment. (After a minute)

Sorry to keep you waiting. Mr. Chen. Your

reservation is confirmed. A table for two in the

nonsmoking section( 區 ), right?

Receiving guests Receiving guests (1) (1)

Guest: Yep, that’s right.

Headwaiter: Let me show you to your table. This way,

please. 帶你到…去 請往這邊走

(After a few seconds) Here are your menus.

Your waitress will be here soon. Enjoy your

dinner.

Guest: Thank you very much.

Headwaiter: You’re welcome. (After a moment)

Waitress: Hello. How are you today? Sorry to keep youkeep you

waitingwaiting. My name is Jane. May I take your orders?

可以幫你點菜了嗎 ?

Receiving guests Receiving guests (1) (1)

Guest: Just a moment. We need a couple more minutes to decide.

Waitress: Take your time( 不急 , 慢慢來 ), please. I’ll come over to

take your orders( 幫您點餐 ) right away.

Receiving guests Receiving guests (1) (1)

Asking Guests to Wait

Headwaiter: Good evening, ma’am. Welcome to

Gourmet’s( 美食家 ) Restaurant.

Guest: Good evening. I’d like a nonsmoking table for three.

Headwaiter: Do you have a reservation( 訂位 )?

Guest: Nope.

Headwaiter: I’m terribly( 萬分的 ) sorry. All the tables are

occupied( 佔領 ) now. Do you mind( 介意 )

waiting a little while?

Guest: How long shall we have to( 必須 ) wait?

Headwaiter: Around fifteen minutes.

Guest: O.K. Put us on the waiting list( 等待者名單 ), please.

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Headwaiter: All right. May I have your name, please?

Guest: Ellie Lai.

Headwaiter: Ms. Lai. Would you take seats( 坐下 ) over

there? We’ll call your name as soon as( ㄧ… )

a table is available( 有空的 ; 可獲得的 ).

Guest: All right. Thanks. (after fifteen minutes)

Headwaiter: Ms. Lai, your table is ready. Sorry to keep

you waiting. This way, please.

Guest: Thank you.

Headwaiter: Is this table all right?

Guest: Yes, it’s O.K. Can we order( 點菜 ) now?

Receiving guests (2)

Headwaiter: No, just a moment. Here are the menus. Your

waiter will be here soon . He’ll take your

orders.

Guest: Thanks a lot.

Headwaiter: You’re welcome. ( 不客氣 ) Enjoy your meal( 餐 ).

Receiving guests (2)

Accepting Reservations on the Phone 電話上接受訂位

Clerk: Celestial Kitchen. Can I help you?

Caller: Do you accept( 接受 ) reservations?

Clerk; Yes, we do.

Caller: Well, I’d like to reserve( 訂 ) a table at 6:30 p.m. tonight.

Clerk: O.K. May I have your name, Ms.?

Caller: This is Julie Chang.

Clerk: Let me confirm( 確認 ) your reservation again; a table at

6:30 p.m., right?

Caller: That’s correct( 正確的 ).

Clerk: How many are there in your party( ㄧ夥人 ), Ms.?

Caller: There’ll(=will) be the, including( 包括 ) me.

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Clerk: Which section( 區段 ) would you prefer( 較喜歡 ), smoki

ng

or nonsmoking?

Caller: Nonsmoking. Is there a table by the window( 靠窗 )?

We’d like to enjoy the view( 景色 ) as well( 也 ).

Clerk: Sure, we’ll arrange( 安排 ) that for you.

Caller: Thanks a lot.

Clerk: You’re welcome. We’ll be expecting( 期待 ) you!

Receiving guests (3)Receiving guests (3)

Sharing( 分享 ) a Table with Others 與人共桌

Headwaiter: Good afternoon, sir. Welcome to Grand( 雄偉

堂皇的 ) Garden Café( 餐館 ).

Guest A: Fine, thank you. I’d like a table for one.

Headwaiter: Do you have a reservation?

Guest A: Nope.

Headwaiter: I’m sorry. There’re no tables available now.

Guest A: Aren’t there some vacant( 空的 ) seats( 座位 ) at the

tables over there?

Headwaiter: Oh, yes. Do you mind sharing a table with

others?

Guest A: Not at all( 一點也不 ). Could you please arrange

( 安 排 ) a seat for me?

Receiving guests (4)Receiving guests (4)

Sharing( 分享 ) a Table with Others 與人共桌

Headwaiter: Good afternoon, sir. Welcome to Grand( 雄偉

堂皇的 ) Garden Café( 餐館 ).

Guest A: Fine, thank you. I’d like a table for one.

Headwaiter: Do you have a reservation?

Guest A: Nope.

Headwaiter: I’m sorry. There’re no tables available now.

Guest A: Aren’t there some vacant( 空的 ) seats( 座位 ) at the

tables over there?

Headwaiter: Oh, yes. Do you mind( 介意 ) sharing a table

with others?

Guest A: Not at all( 一點也不 ). Could you please arrange( 安

排 ) a seat for me?

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Headwaiter: All right. Let me confer with( 商量 ) those

guests.

(The headwaiter moves to( 走到 ) one table with some

vacant( 空的 ) seats.)

Headwaiter: Excuse me, sir. Are these seats occupied( 有

人坐了 )?

Guest B: Yes, another party( ㄧ群人 ) will be sitting here.

Headwaiter: Sorry to have bothered( 打擾 ) you.

(And then the headwaiter moves to another table with a

vacant seat.)

Headwaiter: Excuse me, sir. Is the seat taken( 有人坐 )?

Guest C: No, I just sit by myself.

Receiving guests (4)Receiving guests (4)

Headwaiter: Do you mind if someone shares the table with

you?

Guest C: No, not at all. Anyway, I’ll finish my meal( 餐 ) soo

n.

Headwaiter: Thank you very much. And then let me

lead( 引導 ) the guest to this table.

Guest C: Go ahead.

Receiving guests (4)Receiving guests (4)