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Issued: 2017 Ordering Section 2 <Ordering> Purpose: Explains ordering process for mass production including backorder management. Ordering will be done on a daily or weekly frequency and sent via EDI or posted to the NASWEB site. Other subjects that impact ordering (Design Change and Phase Out) are covered in other sections of this manual. Table of Contents DWOS Overview………………………………………………………2-1 DWOS Order Issue Timing…………………………………………..2-2 DWOS Order Issue Routing Overview……………………………..2-4 Long Range Forecast-Orders View………………………………...2-5 Firm Order……………………………………………………………..2-7 Firm Order Change…………………………………………………...2-9 Delivery Adjustment Request………………………………………..2-11 Receiving Discrepancy……………………………………………....2-12 Backorder Management……………………………………………..2-13 DENSO International America, Inc and related subsidiaries

Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

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Page 1: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

Issued: 2017

Ordering

Section 2 <Ordering>

Purpose: Explains ordering process for mass production including backorder management. Ordering will be done on a daily or weekly frequency and sent via EDI or posted to the NASWEB site. Other subjects that impact ordering (Design Change and Phase Out) are covered in other sections of this manual.

Table of ContentsDWOS Overview………………………………………………………2-1DWOS Order Issue Timing…………………………………………..2-2DWOS Order Issue Routing Overview……………………………..2-4Long Range Forecast-Orders View………………………………...2-5Firm Order……………………………………………………………..2-7Firm Order Change…………………………………………………...2-9Delivery Adjustment Request………………………………………..2-11Receiving Discrepancy……………………………………………....2-12Backorder Management……………………………………………..2-13

DENSO International America, Inc and related subsidiaries

Page 2: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

Ordering2-1

DOMESTIC WEB ORDERING SYSTEM (DWOS) OVERVIEW

SUBJECT LONG RANGE FORECAST

SHORT RANGE FORECAST FIRM

Issue Frequency Weekly On Original Day

As Required On Non-original Day *Daily/weekly

Term 24 Weeks Up to 16 Weeks Varies

Method WEB WEB WEB

Time 6:00 am EST 6:00 am EST 6:00 am EST

E-mail Notification Yes Yes Yes

Tracking N/A N/A Delivery Order

Issued: 2017

*Firm orders are issued two different ways:

(1) Weekly: Firm orders issued on original day only(2) Daily: Firm orders are issued any day M-F at plant’s

choice.

DENSO International America, Inc and related subsidiaries

Page 3: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

Ordering2-2

(1) DWOS-ORDER ISSUE TIMING (Weekly)

Issued: 2017

STFC (Net Change)

FR

LTFC

Original day

LTFC

N+1

N+2

N+3

N+4

Non-Original day

Original day

Delivery Orders and Material Releases (LTFC) are generated Weekly on Original Day (set by Supplier/Plant).

Net Change Material Releases (STFC) are generated daily for parts with Net Change.

W2 W3 W4 W5 W6 W7W1

Mon

Tue

Wed

Thu

Fri

Mon

Tue

Wed

Thu

Fri

Mon

Tue

Wed

Thu

Fri

Mon

Tue

Wed

Thu

Fri

Mon

Tue

Wed

Thu

Fri

Mon

Tue

Wed

Thu

Fri

Mon

Tue

Wed

Thu

Fri

Key

LTFC : Long Term Forecast (24 weeks)

Range between 4-24 weeks daily bucketsRange between 0-20 weekly buckets

STFC : Short Term ForecastRange between 1 – 80 days (by Supplier)

Diagram of Order Issue Timing: Assume Thursday as Original Day

FR

STFC (Net Change)

Short Term (Net Change) Forecast is optionally generated based on:

1. % limits set for the part in the DPPSIM. 2. Part set up as Phase Out.3. New Part4. Non-normal Inventory Transactions.

(When net change occurs)

(When net change occurs)

Long Term Forecast is generated 1/week on Original Day which is set by Supplier/Plant.

Firm Orders

DENSO International America, Inc and related subsidiaries

Page 4: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

Ordering2-3

(2) DWOS-ORDER ISSUE TIMING (Daily)

Issued: 2017

Diagram of Order Issue Timing:

FR

FR

FR

FR

FRLTFC

(When net change occurs)

(When net change occurs)

Original day

LTFC

N+1

N+2

N+3

N+4

Non-Original day

Original day

W2 W3 W4 W5 W6 W7W1

Mon

Tue

Wed

Thu

Fri

Mon

Tue

Wed

Thu

Fri

Mon

Tue

Wed

Thu

Fri

Mon

Tue

Wed

Thu

Fri

Mon

Tue

Wed

Thu

Fri

Mon

Tue

Wed

Thu

Fri

Mon

Tue

Wed

Thu

Fri

Long Term Forecast is generated 1/week on Original Day which is set by Supplier/Plant (located in Fixed Term Master).

Key

LTFC : Long Term Forecast (24 weeks)

Range between 4-24 weeks daily bucketsRange between 0-20 weekly buckets

STFC : Short Term ForecastRange between 1 – 80 days (by Supplier)

STFC (Net Change)

STFC (Net Change)

FR

Short Term (Net Change) Forecast is optionally generated based on:

1. Fluctuation % limits set for the part in the DPPSIM. 2. Part set up as Phase Out.3. New Part4. Non-normal Inventory Transactions.

Delivery Orders are generated Daily.

Net Change Material Releases (STFC) are generated daily for parts with Net Change.

Assume Thursday as Original DayFirm Orders

DENSO International America, Inc and related subsidiaries

Page 5: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

Ordering2-4

DWOS-ORDER ISSUE ROUTING OVERVIEW

Receiveorder

View Firm Orders

Send e-mail notification to supplier

Indicates firmorder

was received by supplier

CreateDENSO

WEB

SUPPLIER

Issued: 2017

Original Day

DENSO International America, Inc and related subsidiaries

Page 6: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

Ordering2-5

LONG RANGE FORECAST-ORDERS VIEW

Issued: 2017

LONG RANGE FORECAST-.XLS FILE VIEW

Click on “Forecast Orders” under “Order Overview” tab

DENSO International America, Inc and related subsidiaries

Page 7: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

PURPOSETo provide a firm shipping order (Delivery Order). This page will provide an explanation of the timing, responsibility, and information flow associated with Firm Orders.

TIMING DENSO: Issued to supplier based on DENSO planner/supplier agreement.

CREATED BY DENSO P.C.

ROUTING

DENSO

WEB PROVIDER

SUPPLIERView Firm

Orders

FIRM ORDER

Send Firm Order with D.O.#to Web-site

Send E-mail notification to supplier

Indicates order was received

by supplierDisplay Firm

Orders

Ordering2-6Issued: 2017

DENSO International America, Inc and related subsidiaries

Page 8: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

FIRM ORDER VIEW

Ordering2-7Issued: 2017

(1.) (2.)

(1.) Shows Firm Orders listed in Excel format

(2.) Shows Firm Orders as they are sent in raw EDI format.

Click on “Firm Orders” under “Order Overview” tab.

DENSO International America, Inc and related subsidiaries

Page 9: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

FIRM ORDER CHANGE

PURPOSETo inform the supplier of changes to a Firm Order after the DENSOFirm Order has been issued.

TIMING DENSO: Sent to the supplier the day the order is changed.

CREATED BY DENSO P.C.

ROUTING

DENSO

SUPPLIER

Call supplier

to confirm order

change

Change Order

Type of change

Reissue entire order with

revised DO #

Decrease

Add new order

Increase

Order is sent to

web-site

Receive E-mail

WEB PROVIDER

Send E-mailnotification to supplier

View and download order

Ordering2-8Issued: 2017

DENSO International America, Inc and related subsidiaries

Page 10: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

Ordering2-9

FIRM ORDER CHANGE SCREEN VIEW

Issued: 2017

When Firm orders are changed, a new DO# is created adding “01” to the end of the original

The original order is moved to the “Firm Order History” and the change is loaded to current “Firm Orders.”

NEW ORDER

*Note: If supplier already shipped against the originalDO#, contact your PC Planner to make clear shipping details to avoid shortage & paperwork issues.

DENSO International America, Inc and related subsidiaries

Page 11: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

Ordering2-10

FIRM ORDER CHANGE SCREEN VIEW (Continued)

Issued: 2017

ORIGINAL ORDER

DENSO International America, Inc and related subsidiaries

Page 12: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

PURPOSE To notify DENSO P.C. that a delivery will not be made on time and to provide the supplier’s promise of make-up delivery.

TIMING ASAP upon supplier’s realization that delivery will not be on time. If DENSO can accept the adjusted date, the order will be modified.

CREATED BY SUPPLIER

ROUTING

DENSO

WEB PROVIDER

SUPPLIER

DELIVERY ADJUSTMENT REQUEST

Not OK

Check

OK

Negotiatewith

Supplier

Create Delivery Adjustment Request

Send E-mail notification

to DENSO GC

Change FirmOrder

Display Changed Orders

View ChangedOrders

Realize need to reschedule

Ordering2-11Issued: 2017

DENSO International America, Inc and related subsidiaries

Page 13: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

RECEIVING DISCREPANCY

Ordering2-12Issued: 2017

If physical receiving qty does not match ASN qty, a discrepancy report will be posted to NASWEB with details.

Report contains part #, ASN qty and Actual Received qty.

If this report is posted, please follow up with Denso PC and the NAGC Trade Compliance department ASAP to avoid payment issues (Trade Compliance Contact list located in “General” section on DIAM website).

DENSO International America, Inc and related subsidiaries

Page 14: Section 2 - DENSO Global Website · PDF fileIssued: 2017 Ordering Section 2 Purpose: Explains ordering process for mass production including backorder management. Ordering will be

PURPOSE

To Provide shipping information for all make-up shipments for DENSO when a partial was shipped against the original order. To provide a method for the supplier to track backordered shipments.

TIMING

SUPPLIER: At the time of shipping. If requested, DENSO expects all backordered parts to be expedited at the supplier’s expense.

CREATED BY

The supplier should create Delivery Orders and Labels from the Web-site to ship backordered parts with ASN.

ROUTING

DENSO

WEB PROVIDER

SUPPLIER

BACKORDER MANAGEMENT

Send Firm Order with D.O.#to Web-site

View FirmOrders

Send E-mail notification to supplier

Indicates order was received

by supplierDisplay Firm Orders

Ordering2-13Issued: 2017

DENSO International America, Inc and related subsidiaries