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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 1  Applying and Interviewing for Employment

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 1

 Applying and Interviewingfor Employment

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 2

Learning Objectives

• Define the purpose of application letters and

explain how to apply the AIDA model to them

• Describe the typical sequence of job

interviews

• Describe briefly what employers look for

during an employment interview and

preemployment testing

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 3

Learning Objectives

• List six tasks you need to complete to

prepare for a successful job interview

• Explain the three stages of a successful

employment interview

• Identify the most common employment

messages that follow an interview and

explain when you would use each one

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 4

Employment Messages

• Application letters and forms

• Job-inquiry letters

• Application follow-ups

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 5

 Application Letters

• Accompany the résumé

 – What you are sending

 – Why you are sending it

 – Benefits of reading it

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 6

Tips for Application Letters

• Be clear and specific

• Show you are informed

• Don’t volunteer salary information 

• Keep it short

• Show some personality

• Aim for high quality

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 7

Using the AIDA Model

• Attention

• Interest

• Desire

• Action

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 8

 Application Follow-Ups

• Update application

• Show your interest

• Show persistence

• Underscore commitment

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 9

Employment Interviews

• Organization’s objective 

 – Match applicants with the organization

• Applicant’s objective 

 – Match goals and abilities with the job

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 10

Sequence of Interviews

• Screening stage

• Selection stage

• Final stage

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 11

Types of Interviews

• Structured

• Panel

• Behavioral

• Working

• Open-ended

• Group

• Situational

• Stress

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 12

Interview Media

• Telephone

• E-mail and IM

• Video technology

• Virtual online

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 13

What Do Employers Seek?

• Organization fit

 – Attitudes

 – Background

 – Style

• Qualifications

 – Education

 – Experience

 – Skills

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 14

Preemployment Testing

• Integrity tests

• Personality profiles

• Job skills tests

• Substance tests

• Background checks

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 15

Interview Preparation

• Learn about the organization

• Think ahead about questions

• Bolster your confidence

• Polish your interview style

Present a professional image• Be ready when you arrive

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 16

Study the Organization

• Operations

• Markets

• Challenges

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 17

Plan to Answer Questions

• The hardest decision you ever made

• Your greatest weaknesses

• Goals over the next five years

• What you didn’t like about prior jobs 

• Some information about yourself

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 18

Prepare Some Questions

• Are these my kind of people?

• Can I do the work and will I enjoy it?

• Is this the job I want?

• Does the job pay what I’m worth? 

• Who would I be working for?

• What sort of future can I expect?

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 19

Build Your Confidence

• Minimize weaknesses

• Maximize strengths

• Manage apprehension

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 20

Polish Your Interview Style

• Mock interviews

• Nonverbal skills

• Voice training

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 21

 A Professional Image

• Business clothing

• Good grooming

• Appropriate behavior

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 22

Be Ready When You Arrive

Preparing Traveling Waiting

Your Résumé

Support Papers

Your Portfolio

The Location

The Route

Travel Time

Review and Plan

Be Professional

Practice Courtesy

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 23

The Interview Process

1. Warm-up stage

2. Questions-and-answers

3. Close of the interview

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 24

The Warm-Up Stage

• First impressions

• Body language

• Social skills

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 25

Questions-and-Answers

• Deal with questions

• Listen to the interviewer

• Handle discrimination

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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 26

Close of the Interview

• Conclude gracefully

• Discuss salary

• Review notes

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Following Up

 After the Interview• Thank-you messages

Inquiry messages

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More Follow-Up Messages

• Requesting more time

• Accepting job offers

• Declining job offers

• Resigning from a job