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Bishan Home ANNUAL REPORT 2012 Touching Giving Lives, Hope 碧山智障之家

TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

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Page 1: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Bishan Home

A nnuA l RepoRt 2012

TouchingGiving

Lives,Hope 碧山智障之家

Page 2: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Profile

Contents

Bishan Home was declared open by then Deputy Prime Minister Lee Hsien Loong on 25th September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports (MCYS) and the Bible-Presbyterian Welfare Services.

When Bishan Home first started, the Home was registered under the Bible Presbyterian Welfare Services umbrella. In 2007 the Home was registered as a separate Society and obtained Charity and Institution of Public Character (IPC) status in its own right. Bishan Home is also a member of the National Council of Social Service.

From an initial population of slightly over 20 residents, the Home is now near full capacity of 132 residents. In addition to it’s residential program, the Home also runs a Day Activity Centre (DAC).

The Home introduced its DAC program in 1999 as a social service in response to appeals from desperate parents in the surrounding neighbourhood for such a Program. Initially, the program did not receive any government funding. It was only in 2005 that the Home applied to MCYS to fund both the DAC Program and its expansion. Expansion works to the DAC were completed in 2007 and as of 2011 the DAC has 29 clients.

Corporate Statement

Chairman’s Message

Year in Retrospect

Financial Highlights

Corporate Information

Training Highlights

Physiotherapy and Rehabilitation

Care Giving

Donation

1

2

4

6

7

8

11

12

13

Bishan Home for the Intellectually Disabled Society Registration No: 2045/2007 Institution of Public Character (IPC) Number : 000210 Charity Registration Number : T07SS0102D Unique Entity Number : T07SS0102D

(Matt 20:28)

Page 3: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

O ur Vis ion

To Make Bishan Home the Home of choice in providing:Outstanding service and compassionate Christian careA home that is safe, secure, comfortable and reassuring

An integrated local network of welfare care services

O ur M ission

Showering Christian love in a wholesome Christian environment to enable the intellectually disabled clients in Bishan Home to receive compassionate Christian care

and to live a quality life.

O ur Q ual it y Statement

Through continual improvement, Bishan Home strivesto provide holistic care and to develop the life skills ofour residents and Day Activity Centre clients in order

for them to lead meaningful lives.

Serving with Faith,

a Journey Together...Bishan Home | Annual Repor t 2012 1

Page 4: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Chairman’s Message

During the Year under review, we increased the number of Day Activity Center Clients to 29. This is the result of the extension of our transport coverage to areas such as Kallang, and Hougang. We also maintained our residential home at near full capacity. Even with the additional work-load, we continued to maintain the high quality of care as seen through the achievement of our EPES goals.

We included new programs for our residents such as cooking classes where our residents learn to cook simple but delicious meals. Other programs of note include our computer classes where the residents learn to use the computer, and our PT department where our therapy aides improve the fitness and flexibility of our clients.

Improvement to our facilitiesWe continued to improve the facilities around the home, in particular the support structure for our IT systems. The electrical wiring was upgraded in key areas of the home, ensuring that essential services will not be affected in case of power surges. Our CCTV camera system was also upgraded to improve the security around the home.

Bishan Home set about revamping its website in 2011. In collaboration with Nanyang Polytechnic and using a grant from IDA, Bishan Home transformed a static website into a dynamic, interactive site that includes video links, updated photos of volunteer activities, outings and Bishan Home events and classes. The new website also has a link to Bishan Home’s Facebook page, and to SG Gives, the local donation portal. We feel the new website will be essential in our future efforts in reaching out, informing and educating the public on intellectual disability and the good works we do in Bishan Home.

“Working with the community to improve the

lives of our residents”

Bishan Home | Annual Repor t 2012 2

Page 5: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Improvements to servicesBishan Home began a collaborative program with the occupational therapy and physiotherapy departments of Allied Health Services, Tan Tock Seng Hospital (TTSH) to improve the quality of the care provided to our residents. With an aging population, it is essential we take steps to help the residents to prolong their ambulating activities, keeping them active and fit. The collaboration with TTSH will enable us to upgrade our therapy services, as well as plan a therapy program that targets the needs of our residents and clients better. An environmental scan done by the TTSH staff also highlighted possible areas of concern for an aging population; Bishan Home is now looking at addressing these areas. Already we are starting to see the results of the collaboration, with less accidents occurring.

We have begun a program for providing medical consultations for our more needy residents with SATA. Aptly named Doctors on Wheels, this program brings SATA doctors to Bishan Home once every three months where they will hold consultations for our residents.

With the aging population in Bishan Home, bringing the doctors to our residents will allow more residents, especially those who face difficulties in traveling to the doctors, more access to health care.

Looking forward to the future - Standards of careBishan Home is well positioned to improve the standards of care in its services to our residents. Bishan Home already has a comprehensive, ISO certified system (re-certified in 2011) in place, which we can build on to establish Standards of Care. For a start, we will be putting a team into place to look at areas we can improve so that we can deliver ever better services and care to our residents and DAC clients. This is in keeping with our ISO quality policy of continual improvement: to provide holistic care to develop life skills of our residents and DAC clients in order for them to lead meaningful lives.

The environmental scan has also highlighted areas where Bishan Home can improve its safety, especially in the light of Bishan Home’s aging population. Bishan Home will look at improving the safety especially in our toilets as it is often the location of most accidents in the home.

In the light of several high profile internal control failures at other organizations, Bishan Home has also begun a review of its processes, looking at tightening our internal controls, as well as looking the choice of vendors and suppliers.

We look forward to another year of continuing review and improvements in standards of care and to extend our care ministry to more in the community who can benefit from our work at Bishan Home.

Mr. Lau Wah MingChairman

Bishan Home | Annual Repor t 2012 3

Page 6: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Year in Retrospect

TTSH therapy programWe began an audit review of our therapy department as part of the

ongoing upgrading of our services in anticipation of an increasingly

ageing population in Bishan Home. The review was conducted by

Tan Tock Seng Hospital Allied Health Services Department in both a

consultant as well as an auditor role. The scope of review also included

an environmental safety scan. The review started in late October and is

expected to be completed in the second half of 2012.

SATA Doctors on Wheels & Biennal health screening programsWe have an MOU with SATA CommHealth under their Doctor on Wheels

program to 3-monthly visits by their Doctor to Bishan Home to provide

medical consultation for our residents and clients. The program ensures

that our residents have access to regular medical screening and regular

follow ups where required. Urgent cases are referred to SATA’s polyclinic

at AMK. Also under a separate program with SATA our residents undergo

a biennial x-ray and blood test screening which is undertaken by SATA’s

health screening unit.

Both programs are one day events and form an integral part of our

healthcare service to our residents by providing affordable access to

medical consultation, laboratory investigations. It also helps the Home

chronic disease management.

13th AnniversaryThis year, Bishan Home celebrated its 13th anniversary in-house, with

our guest-of-honour and patron, Associate Professor Ho Peng Kee. It

was a chance for us to showcase the various programs and activities

held in the Home. Visitors and volunteers alike were taken around the

home, interacting with our residents and clients and participating in the

programs themselves with the help of our staff.

Glaucoma screeningBishan Home enlisted the help of the Glaucoma Society to screen about

90 of our residents for Glaucoma and other related eye conditions. The

Society arranged for a team of volunteer ophthalmologists and nurses

from Tan Tock Seng Hospital to test our residents and staff for eye

conditions

Bishan Home | Annual Repor t 2012 4

Page 7: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Year in Retrospect

New programs for residents and DAC clientsAs part of a new series of programs for our residents, we introduced

cooking classes for some of our higher functioning groups where they are

made of aware of the ingredients used and the way the food is cooked.

These classes are very popular because the residents get to eat the food

they cooked.

Also our residents with the help of volunteers are encouraged to prepare

simple, easy- to-make dishes such as sandwiches, French toast and bee

hoon in soup.

In this program, our residents are taken shopping at nearby supermarkets

to buy the necessary food ingredients for the cooking classes. This helps

to reinforce the cooking lessons as well to give the residents the social

experience of shopping not only for the right ingredients but also for the

right quantity of ingredients needed and make payment for the purchases.

Horse ridingThis year Bishan Home was invited by the Riding for the Disabled

Association (RDA) to send some residents for their learning to ride

program. The program was conducted over a series of sessions where our

residents learnt how to ride a horse under the guidance of RDA volunteers.

Five of our residents took part in the program and performed well for the

different phases of the horse riding program and were given certificates.

Two of them were given special commendations.

Microsoft training sessionsMicrosoft very generously donated its 2010 Microsoft Office Pro Plus and

Server software to Bishan Home. Microsoft also very kindly sent its staff

on a voluntary basis to teach our staff how they could maximize on the

greater productivity and presentation features provided by Office 2010.

The training was conducted over a series of sessions to ensure that all

Bishan Home staff was trained in the effective use of Office 2010

Christmas carolingBishan Home continued its annual practice of spreading the Christmas

cheer and goodwill by caroling at three Homes, Ling Kwang Home for

Senior Citizens, Singapore Christian Home for the Aged and the Lentor

Residence (Nursing Home). Some 40 residents and staff were involved

in the carolling and were rewarded by smiling and joyful faces of the

residents and their efforts to clap and sing-along with our choir whenever

a familiar carol was sung.

Bishan Home | Annual Repor t 2012 5

Page 8: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Training and Development

Bishan Home promotes lifelong learning opportunities for adults

with intellectual disability. Our objective is to encourage, enable

and enrich the lives of our residents and clients through programs

where residents and clients are taught through lessons and constant

practice to achieve a quality of life that maximizes and/or stretches

their functioning capabilities.

As part of the training and development programme, all residents

and clients will undergo training in Activities in Daily Living Skills

(ADL) and Community Living Skills (CLS). Our training programs are

outcome based taking into consideration the needs, learning pace,

physical, intellectual and functional abilities of each client.

Our Daily Living Skills program is activity based and focused in the following areas:1. Personal grooming

2. Feeding

3. Mobility

4. Toileting

In our Community Living Skills program we cover:1. Interpersonal Relations – Meaningful social interactions with

others; appropriate social behaviours in public settings.

2. Community Mobility - Using traffic lights to cross (with staff

supervision) the road; able to go to nearby amenities with some

assistance.

3. Community Activities – Participate in social and recreation

activities with volunteers. Can be organized both within and outside

Bishan Home.

4. Home Living – Engagement in simple household chores or food

preparation.

Bishan Home also provides fun based learning activities which

include Hydro-pool therapy sessions, dancing, singing, gardening

and interaction with volunteers through games, art & craft activities,

outings and computer classes.

Handwashing

Tooth brushing

Community Mobility

Community Activity

Computer ClassArt & CraftOuting

Bishan Home | Annual Repor t 2012 6

Page 9: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Figure 1

Training Outcome for residential clients and DAC clients From the period of April 2011 to March 2012

Activities in Daily Living Skills (ADL) training outcomes for both residential clients and DAC clients

(see figure 1) showed that 77% of residential clients and 68% of DAC clients gain independence in

performing at least one new activity in an ADL domain respectively.

Community Living Skills (CLS) training outcomes for both residential clients and DAC clients (see figure

1) showed that 72% of residential clients and 64% of DAC clients gain independence in performing at

least one new activity in a CLS domain respectively.

ConclusionBesides teaching new skills to clients who have achieved their training goals; clients also require

constant practice for learnt skills through application, regular rehearsal and review to ensure that skills

are maintained over time. For clients from lower functioning groups, we provide active support to

enable clients to participate in everyday activities.

Bishan Home | Annual Repor t 2012 7

120%

100%100%

86%

77%

71%68%

80%

80%75%

54%

100% 100% 100%

80%

60%

40%

20%

0%

ADL ADL (DAC)(Residential) (Residential)

CLS CLS (DAC)

Clients participate in ADL and CLS training after havingassessed to be suitable for theetraining. Clients gain progress in performing skills in an ADL or CLS domain with maximal verbal/physical prompts. Scorebetween 0pt to 1.8 pt on evaluation record.

Clients gain partial independence in performing skills in an ADL or CLS domain with moderate verbal/phyiscalprompts. Score between 1.9pt to 2.4pt on evaluation record.

Clients gain independence inperforming skilsl in an ADL or CLS domain with minimal verbal/physical prompts. Scorebetween 2.5pt to 3pt on evaluation record.

Page 10: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Volunteer Activities

NUS Community Service Club (NUSCSC) This is a weekly programme involving 25 students from the NUS Community Service Club. The objectives

include interacting with our Bishan Home residents, helping them develop adaptive skills and social

capabilities through activities between them and volunteers. This program also seeks to promote the

volunteers’ acceptance of intellectually disabled persons by providing a platform for interaction.

Hydroponics GardeningThis programme is a joint effort with Kuo Chuan Presbyterian Primary School to

cultivate vegetables hydroponically. The students get a chance to interact and

work with our residents, whilst learning the process of farming without soil and

learning about the life cycle of plants and:

from planting of the seeds to harvesting

and selling the vegetables

CIP- Interaction Bishan Home’s policy is to co-operate with schools on their CIP program. We actively support this

programme as it will expose students to the need to be socially responsible and expose them to

leadership roles in planning and executing programmes for our Residents. Also by their interaction

with our residents, they will become more aware of Intellectual Disability and hopefully to gain a better

understanding and knowledge of the disability. Our hope is that they will become our ambassadors to

the community at large.

Schools - Primary and Secondary

Schools - Tertiary

Kuo Chuan Presbyterian

Secondary

Kuo Chuan Presbyterian Primary

Guang Yang Secondary

Bishan Home | Annual Repor t 2012 8

Page 11: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

YMCA : Y Dance Outreach This programme started in 2007, working in conjunction with YMCA Singapore, it involves volunteers

who possess a love for dance and a passion to enrich the lives of our residents. Volunteers perform and

teach simple dance movements during this monthly programme.

Therapy Dogs, SingaporeThis programme started in December 2002. Volunteers of Therapy Dogs Singapore (TDS) are also

strong supporters of GSDC’s PAT (pet-assisted therapy) work. It aims to achieve comfort and to provide

physical, social and emotional therapy to patients, through the comforting presence of, and activities

with, therapy dogs.

Others

Society

Schools

Society

Corporate

Agency

Others

2012

4906

2011Year

No.

of V

olun

teer

3708

0

2000

5000

1000

4000

3000

6000

Group Volunteersfor the Year 2012

Bishan HomeNumber of Volunteer per year

76%

7%

8%

6% 3%

Bishan Home | Annual Repor t 2012 9

Page 12: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Our department provides physiotherapy/exercise treatment to 128 residents and 29 DAC clients in the home. Since 2010, we have been concerned with the ageing profile of our residents. With the help of one of our strategic volunteer partners, UPS, we were able to implement our plan to prepare the Home in providing the required therapy/exercise services and facilities/equipment to cater for an ageing resident population.

Under the plan we contracted Tan Tock Seng Allied Health Services to do an audit of our therapy/exercise capability and based on that audit to upgrade our capacity and programs. The audit began in the first half of 2011 and we are currently in the training program phase which is expected to be completed in May 2012.

The program also included training on how to better understand and manage behaviors and to run more effective therapy/exercise activity which are specifically targeted for the different functioning groups.

Also under the plan, we purchased geriatric chairs and 3 cranked hospital beds to make it more comfortable for the residents who have use the equipment for long periods of time as well as to ensure their safety. In addition we also have a close collaboration with the Singapore Polytechnic Center for Applications in Rehabilitative Engineering (SP Care). Through this collaboration, they have developed and donated exercise equipment to help strengthen and tone major muscle groups eg a Universal Leg Exerciser and a Neck Exerciser for our residents. These exercisers are wheelchair-based, enabling our PT aides to move them to the residents easily.

We strengthened our PT aide team by recruiting an additional aide in July 2011 to provide more personalized therapy and exercises to our residents. The individualized therapy hours dropped in August and October due to a flu outbreak in the home and preparation for our 13th anniversary respectively- see bar chart Figure 1. Besides individual training sessions, we also provide group therapy sessions for each functioning group which comes up to 44 hours a month.

These groups are not as active as the others in lessons and activities; they face more problems as they age. Our objective is to maintain their physical condition, or at least to slow down the decline in their functionality during their stay here.

A Success Story Fanny was referred for physiotherapy exercises due to developing a frozen right shoulder which caused her a lot of discomfort. With that condition, she refused to move her right arm because of the severe pain, depending on her left arm for all her upper body activities. Activities of daily living such as dressing became difficult as her injury and pain limited the movement of her arm.

Our physiotherapists assessed Fanny’s condition, and came up with a therapy program for her. With continuous therapy such as shoulder mobilization exercises that concentrated on the shoulders and upper limbs, she was eventually able to move her shoulders to a functional level. Activities of daily living became easier and she is now able to perform many tasks. The improvement has not only just been physical, Fanny is much happier: smiling more.

Bishan Home For The Intellectually DisabledExercise Department

Bishan Home | Annual Repor t 2012 10

Physiotherapy & Rehabilitation

Page 13: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Bishan Home | Annual Repor t 2012 11

Low Function

Low Moderate/ High Moderate

High Functioning

Energetic DAC

16%

16%

31%

34%

3%

Distribution of Residents & Clients

for Individual Physiotherapy

Monthly Individual treatment sessions

140

120

100 89

6257

80

44

85

113 113123

99

80

60

40

20

0April May June July August September October November December January February March

77 78

Figure 1

Page 14: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Care-Giving for the Special Needs Adults in Bishan Home

1. Bishan Home provides quality care by ensuring balance diet, a range of diversified training programs, including leisure activities, outings to places of special interest in Singapore and sporting sessions and events – for example bowling.

2. Our residential program is effectively full. However in our Day Activity Centre (DAC) program our client enrolment is just under 30 and we have plans to actively increase our client numbers to 40 in the next year. In both our programs all training and activities are based on our residents’ or clients’ functional abilities needs.

3. Promote better general health by collaborating with SATA in the Doctor-On- Wheels services:

Our clients are generally more at risk because of their intellectual disability. They are significantly more at risk than the general population for a wide range of health problems, including obesity, hypertension, hyperlipidaemia, epilepsy, thyroid dysfunction, skin diseases, sensory impairment, visual and hearing impairment. Others with associated physical disability, eg cerebral palsy, are more at risk of postural deformity, pulmonary infections, gastro-intestinal issues etc.

Learn maths using calculator ……” this is how you count … 345 + 126 = 471”

Doctor On Wheels render medical consultation, laboratory investigations, x’ray service, chronic disease management, patient education, prescription service, etc.

Athletics session – once a week jog/brisk walk

beautiful art piece done by DAC client

Colouring to train focus and concentration

Dance movementsMoving upper and lower limbs to the sound of music

Bishan Home | Annual Repor t 2012 12

Page 15: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

4. Safety of Clients, Prevention of Falls Introduction of fall-prevention beds, geriatric chairs, grip mats, railings at fish pond and sourcing for non-slippery yet comfortable footwear for the residents We are planning to introduce a lecture cum training program on falls – risk assessment, prevention and response. The program will be mounted by our therapy/exercise dept.

6. Staff Upgrading & Training

5. Staffing – Manpower and Capabilites

A team of ophthalmologists from TTSH came in to conduct eye tests for about 90 clients and some staff. They were tested for common eye conditions, including eye checks to exclude glaucoma.

A mass health screening for all of the residents was conducted in Nov 2011. This was smoothly conducted with the assistance of SATA Mass Health Screening medical team. Basic tests were done for individual clients – CXR in a mobile vehicle, Full Blood Count

CPR Training on a mannequin Use of Multi-Purpose Hall for big groups of participants

Bishan Home | Annual Repor t 2012 13

In the year under review, we increased our Nursing Aides staff strength and also recruited an additional Therapy Aide. This increase in staffing was accompanied by a greater emphasis on skills training and upgrading. The objective is to increase our service delivery capabilities so as to provide holistic care to our residents and clients which enable them to develop life skills and lead meaningful lives.

During the year our therapy aides, nursing aides and other direct caregivers underwent an exhaustive training program with Tan Tock Seng Hospital’s allied health professionals from the PT and OT departments. The whole training program lasted about 9 months. It involved competency assessments of the PT aides, review of the PT and OT programmes, managing the challenging behaviours, and an environmental scan assessment.

Page 16: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

For the financial year ended 31 March 2012 (“FY2012”), Bishan Home for the Intellectually Disabled (“the Home”)

reported income of S$2.87m and expenditure of S$2.44m from its operation, resulting in a net operating surplus of

$0.43m.

The net operating surplus for FY2012 was 75.7% higher than that of the previous financial year. The increase in net

operating surplus was the result of a greater increase in operating income compared to the increase in operating

expenses.

The increase in operating income was derived substantially from an increase in 3 income categories: Government

Subvention, Cash Donations and Deferred Capital Donations.

1. The amount of Government Subvention received was boosted by an increase in the enrolment in the

Home’s Day Activity Centre (“DAC”) as well as an increase in the number of Residents and DAC Clients

qualifying for higher rates of Government Subvention due to a change in the Government’s guidelines for

Government Subvention eligibility.

2. Cash Donations received more than doubled during FY2012 on the back of the Home’s registration on the

SG Gives donation portal in early 2011 in tandem with its improvement of its website and facebook links.

3. Deferred capital donations rose due to substantial Government funding received for cyclical maintenance

projects carried out in 2011 to maintain the 13 year old leasehold property of the Home.

With regard to the operating expenditure of the Home, the fastest rising expenditure was staff costs for both

operations staff as well as staff involved in governance activities, followed by governance costs.

1. Staff costs rose as the Home sought to improve its service delivery through the hiring of more qualified

therapy and nursing staff to help the Home’s Resident population cope with premature ageing issues (due

to their intellectual disability). The average age of the Home’s Residents in FY 2012 was 45, with 35% of the

Home’s Resident population aged 50 and above. Consequently, foreign levy increased by S$0.02m in

FY2012. Staff training cost similarly increased as the Home sought continual improvement in its service

delivery effectiveness.

2. Governance costs (including governance staff costs) also rose to enable the Home to meet the increasingly

stringent governance standards set by the Government. In addition, depreciation of assets acquired

from the cyclical maintenance projects of the Home (classified as governance costs) contributed

significantly to the increase in governance costs.

On the other hand, the Home managed to generate several cost savings through the tight control of other cost items

such as transport and food (with the aid of donations-in-kind) and prudent management of its debtors, resulting in a

reduction in doubtful debt provisions.

Bishan Home for the Intellectually Disabled

Financial Highlights

Bishan Home | Annual Repor t 2012 14

Page 17: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Bishan Home | Annual Repor t 2012 15

Staff Costs - Charitable Activities

1,141,13148%

Staff Costs - Governance Activities226,394

9%

Nursing Supplies and Medical Services

46, 0482%

Transportation17,140

1%

Information Technology19,230

1%

Governance Costs791,171

32%

Food148,919

6%

Resident/Client Activites And Outings

7,8830%

Miscellaneous Expenses8,212

0%Other Operating and

Administration Expenses32,220

1%

OPERATING EXPENSES

Operating ExpensesResident/Client Activities and OutingsFood Staff Costs - Charitable ActivitiesStaff Costs - Governance ActivitiesNursing Supplies and Medical ServicesTransportationInformation TechnologyGovernance CostsOther Operating and Administration ExpensesMiscellaneous Expenses

20127,883 148,919 1,141,131 226,394 46,048 17,140 19,230 791,171 32,220 8,212

2,438,348

20118,517 158,635 1,059,534 190,844 54,976 31,035 10,484 722,048 41,903 8,439

2,286,415

Operating IncomeDeferred Capital Donations / GrantsDonations in CashInvestment IncomeResident/Client Fees Government SubventionOthers

2012480,590 126,821 3,571 436,773 1,818,332 2,585

2,868,672

2011389,576 52,479 2,155 406,597 1,674,521 6,055

2,531,383

OPERATING INCOME Resident/Client Fees

436,77315%

Investment Income3, 571

0%

Donations in Cash126,821

4%

Deferred Capital Donations/Grants480,590

17%

Government Subvention1,818,332

64%

Others2,585

0%

Page 18: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Donation (In-Kind)

12345678910111213141516171819202122232425262728293031323334353637383940414243444546474849

50515253545556575859606162636465666768697071727374757677787980818283848586878889909192939495969798

Aaron Tan -Project Manager Charity Book Donation 2011

Adeline & Mdm.Goh

Alex Goh & Adeline

Alex

Amanda Tan

Amy Tay

Andrew Khoo

Andy Kwek

Ang Gek

Ang Hong Leng-Tiong Leng Gen Association

Benjamin Ang

Chairman Mr Aw & Members

Chairman&Members- Care& Share Society

Chan Gim Keow

Chan Jim Keow

Chan Teck Sin

Chang Wei Jie

Chia See Thian

Chocolat N’Spice Pte Ltd

Choo Nam Heyoong

Chow Teng Lam-Chairman -Bishan Community Club

Senior Citizens Executive Committee (SCEC)

Christina Koh

Ms. Chua

Chung Yong Hua-Member Sembawang Tian Ho Keng

Clinton Shi

Sin Eng Kee Chye Huat

Ee Boon Gan-Member Sembawang Tian Ho Keng

Foo Siang Eng

Gary Loh & Friends

Goh Leng Hui-Member Sembawang Tian Ho Keng

Goh Moh Chuan-WU JIA BAN ENTERTAINMENT

He Wen

Ho Wai Lim

Ho Weng Yang

Hong Teck Stainless Steel Works-Member

Sembawang Tian Ho Keng

Huat Soon Lee Engineering-Member Sembawang Tian Ho Keng

Irene Lim

James Chan Kok Seng

Jane Tan-President-Man Fut Tong Welfare Society

Jon Liu-Bishan Community Club

Joseph C.K.Nah

Joyce Wong

June Ng- J’salon Pte Ltd

Katherine Lim

Kevin Portscher

Key Ah Moy

Kuo Chuan Presbyterian Primary School

Staff & Students Class 6G

Lee Bock Guan-Chairman Buddhist Lodge

Welfare Foundation

Lee Chong Tat

Lee Man San-Bakers World (Patrick)

Lee Tui Hwee

Leong Choi Lin

Lester

Lim Eng Kia-Member Sembawang Tian Ho Keng

Lim Geok Pheng

Lim Heng Tee-Cheng Hong Welfare Service Society

Lim Kok Hua

Lim Sak

Lim Soon Guan David

Lim Teng Seng-Member Sembawang Tian Ho Keng

Lim Weng Chiat NUSCSC Project C.A.N.

Linda Tham

Liz Tan-Pine Garden Pte Ltd

Megachem Limited

Mei Yam

MembersSembawang Tian Ho Keng

Members-Wah Sua Keng Temple

Michell Lee

Mohamed Ali Bin Atan-Chairman-An-Nahddhah Mosque

Mr Eddie Lim-5th.Coy Boy’s Brigade

Mr Koh Zheng Dong-Member Sembawang Tian Ho Keng

Mdm Tan Siew Hong

Ms Veron-AVA Global Pte Ltd

Nelson Sin-JIE Traditional Bread Café

Neo Han Lip

Ng Bee Lim

Ng Chai Heng

Ng Ching Leong

Ng E. J. & Family

Ng Yao Meng

Ng Yew Ho

Ng Yew Hong

Ng Yew Syee & Francis Ho

Ngiam Meng Lee-Member Sembawang Tian Ho Keng

NgYew Syee

Nirman Sodhi

Ong Guan Huat

Ooi Poh Thiam

Padmini

Peishan Tan

Philip Peh

Port Officers Union

Rae-Project GIVE

Ronald Teo

Bishan Home | Annual Repor t 2012 16

Bishan Home wishes to express our heartfelt gratitude to all the corporations, organizations and individuals for their generosity and support for the past year.

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Donation (In-Kind)

99100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131

Sembawang Tian Ho Keng

Serene & Ben

Soh Mui Chin

Soon Yan Bo

Staff DBS Bank Treasury & Marketing

Susan Koh- SCA Hygiene S’Pore Pte Ltd.

Tan Eng Heng

Tan Lip Teng

Tan Seow Leng

Teck Ho Hup Kee-Member Sembawang Tian Ho Keng

Teo Poh Hong

Tien Leong Choo

Tien Leong Heng

Tien Leong Wee

Toh Kim Bock- Fu Tian Dian

Tony Tay-Organising Chairman “Willing Hearts”

Vincent Tan-Lotus Light Charity Society(Singapore)

Violet Lee &Lion Club Members and Tian Fu

Temple

Wee Yong Hwee

Chew Mei Heng

Teo Poh Poh

Wee Poh Ngor

William Cheng & May Tan

Winifred Lim-Kumpulan Development (S)Pte.Ltd

Winnie & Tricia

Wong Liyun Kelly

Wong Tui Nam

Yang Kai Li-Promat Building System Pte Ltd

Yap Lian Hwa-Member Sembawang Tian Ho Keng

Ms.Yeo

Yeo Chia Keat

Zion Bible Presbyterian Church

Bishan Home | Annual Repor t 2012 17

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Donation (Cash)

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AFCO East Pte Ltd

Bishan College Central

Ecopave Pte Ltd

Family Health Chiropractic Clinic Pte Ltd

Global Community College Pte Ltd

GuangYang Secondary School

HSS Enviro Pte Ltd

J Lim Piling Pte Ltd

Kuo Chuan Presbyterian Primary School

Land Transport Authority

Megachem Limited

Mgnt & Staff-Megachem Ltd

Neo Group Pte Ltd

No Signboard Seafood Restaurant Pte Ltd

Poolcare Services

Proserv Consultancy Pte Ltd

Seacare Manpower Services Pte Ltd

Tian Ngoh Contractors Pte Ltd

Touch Community Services Ltd

PM Lee Hsien Loong

Adrian Leong

Akbar Khan

Albert Tan

Ang Eng Tiak

Ang Kheng Choo

Ang Kim Chu

Ang Lay Hong

Ang Siew Keow

Ang Teng Guan

Ang Wei Jie

Aw Hock Keh

Aw Sen Harng

Chai Hui Ching

Chan Peng

Charles Udjang

Charmian

Cheng Geok Chin

Cheng Jian Fenn

Cheng Kwee Kheng

Chew Chek Chuan

Chia S H

Christina Chen Hsiu Chin

Chua Chok Meng

Chua Soon Ee

Chua Soon Hoe

Daryl Ong Gim Loo

David Chng

Lee Yin Lin

Lee Zhi Wei

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Lee Zhi Yan Michelle

Leong Quor Meng

Leong Wai Loon Adrian

Lester Lin

Li Zhi Cheng

Liew Oi Peng

Liliana Widjaja

Liling Chong

Lim Ah Swan

Lim C.K. Michael

Lim Chin Yiong Jesper

Lim Chun Meng

Lim Huey Yuee

Lim Kan Liam

Lim Poh Seng

Lim Soon Guan David

Lim Teck Chai Danny

Lim YanZi

Linus Lin

Liou Fook Yew

Lisa Heng

Loh Sin Gee

Loh Yew Kuan

Loo Kuen Feng Mike

Louis Bryan

Mabel Soh

Madam Aisha

Magdelene Chua

Mahendran S/O Minisamy

Melody Lin

Mr & Mrs Clarence Lim

Mr & Mrs Tan Hock Leong

Mrs Long

Ms Heng

Muthuvenkatachalam Llangovan

Natsie Chu

Ng Hock Siong

Ng Hock Yuan

Ng Koon Seng

Ng Li Hwa

Ng Li San

Ng Tiong Kiat

Oh Yew Khoon

Ong Joon Lim Wilson

Peh Kok Heng

Poh Beng Wee

Yong Hui Mien

Yong Shuyi Alma

Yue Sok Fun

Bishan Home | Annual Repor t 2012 18

Bishan Home wishes to express our heartfelt gratitude to all the corporations, organizations and individuals for their generosity and support for the past year.

Page 21: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Donation (Cash)

99100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145145146

Zen Tai Tai

David Chng

David Kong

David Santosa Sajota

David Soon Kin Mun

Eddie Tan Chye Seng

Elaine Tan (Dr)

Ellen Chua

Ellen Khor

Elsie Marshall

Er Wen Chyi

Esther Liew

Felicia Fong

Foo Meng Chuan

Gan Chwee Hoon

George Christopher Willis

Goh Kang Wei

Helen Wiryadinata

Helen Yeo Wee Hoon

Helen Yong

Heng H Y

Ho Kinn Yhin

Ho Shu Min

Hsy Si Yang

Huang Yu Xian

Jeffrey Chan

Jeffrey Yeo Keok Siong

Jenny Cheng

Jesper Lim Chin Yong

Jessie Eng

Joe Choo

Joel Goh

Junaidi & Friends

June Goh

K. Thavamalar

Karen Dorton

Karen Escobar

Kate

Khaw Kok Yaw

Koh Yak Leng

Kun Lin

Lam Chieh Leng

Lam Peck Heng

Laura Ng

Lee Foo Wah

Lee Soon Cheng

Lee Wan Chew

Lee Wei Kheong Edward

Qiyu Jaslyin

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Quek Lee Peng

Raymond Khoo

Robin Chong Hock Tat

Robin Mah

Roselyn Quilondrino

Sai Ram Nilgiri

San Myat Tun

Sandra Chelvan

Seet Wan Hwa

Ser Cherk Yen Felix

Sheila Tay

Shravan Kotha

Sim Hak Khiang

Sim Sew Bee

Sin Weng Chuen

Siow Wei Woon

Sng Min Han

Su Mai Chiao

Tai Theen Cheong

Tan Hee Seng

Tan Hwee Kaw

Tan Jun Qi

Tan Phuay Miang

Tan Wee Siang

Tan Wee Tong

Tan Wei Tong

Tan Yun Feng

Tay Chai Leng

Tay Hwee Pheo

Tay Kim Whatt

Teo Soon Thai

Thana Thaver

Toh Eng Tiah

Toh Koon Chua

Tong Xin She Zhong Yuan Hui

Vera Wu

Wan Chung Hang/Sin Shing Kee

Weerawich

Wong Cheng Yong

Wong Kim Loong Jackson

Wong Moon Yuen

Wong Woon Yee

Xiao Li Hong

Xue Ping Jie

Yap Gui Yong

Yio See Kiang

Yong Han Khim/Kwan Seok Mui

Bishan Home | Annual Repor t 2012 19

Page 22: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Patron

Associate Professor Ho Peng Kee

Trustees

Mr. Subbiah Sukumaran

Mr. Tan Jack Pin

Legal Advisor

Ms. Angelina Chua

Senior Management

Chief Executive Officer

Mr. Dennis Lim

Matron

Ms. Jess Lee

Accountant

Ms. Marianne Phua

Auditors

Kreston David Yeung PAC

Bishan Home Board of Directors

Chairman Mr. Lau Wah Ming

Vice Chairman Mr. Subbiah Sukumran

Secretary Mr. Foo Say Chiang

Treasurer Mr. Tan Jack Pin

Asst Secretary Mr. Sim Kok Heng

Asst. Treasurer Dr. Oswald Goh Miah Kiang

Medical Director Dr. Yang Sik Horng

Directors Ms. Angelina Chua

Mr. Ng Kai Seng

Friends of the Board

Rev (Dr) Quek Kiok Chiang

Mr. Kenneth Foong Kong Chee

Mr Tcheau Theo

Mr. Loh Mun Fei

“Not to beministered unto.

But to minister.”

Corporate Information

(Matt 20:28)

Bishan Home | Annual Repor t 2012 20

Page 23: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Financial Contents

Statement by the Board of Directors 22

Report of the Independent Auditors 23

Statement of Financial Position 25

Statement of Financial Activities 26

Statement of Changes in Funds 28

Statement of Cash Flows 29

Notes to the Financial Statements 30

Page 24: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Statement by the Board of Directors

Bishan Home | Annual Repor t 2012 22

Page 25: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Report of the Independent Auditors

Bishan Home | Annual Repor t 2012 23

To the Members of Bishan Home for the Intellectually Disabled

Page 26: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Report of the Independent Auditors

Bishan Home | Annual Repor t 2012 24

To the Members of Bishan Home for the Intellectually Disabled

Page 27: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

As at 31 March 2012

Statement ofFinancial Position

Bishan Home | Annual Repor t 2012 25

Page 28: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

For the Year Ended 31 March 2012

Statement ofFinancial Activities

Bishan Home | Annual Repor t 2012 26

Page 29: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

For the Year Ended 31 March 2011

Statement ofFinancial Activities

Bishan Home | Annual Repor t 2012 27

Page 30: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

For the Year Ended 31 March 2012

Statement ofChanges in Funds

Bishan Home | Annual Repor t 2012 28

Page 31: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

For the Year Ended 31 March 2012

Statement ofCash Flows

Bishan Home | Annual Repor t 2012 29

Page 32: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 30

Page 33: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 31

Page 34: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 32

Page 35: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 33

Page 36: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 34

Page 37: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 35

Page 38: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 36

Page 39: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 37

Page 40: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 38

Page 41: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 39

Page 42: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 40

Page 43: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 41

Page 44: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 42

Page 45: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 43

Page 46: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 44

Page 47: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 45

Page 48: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 46

Page 49: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

Notes tothe Financial Statements

Bishan Home | Annual Repor t 2012 47

Page 50: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

GovernanceEvaluation Checklist

Bishan Home | Annual Repor t 2012 48

Page 51: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

GovernanceEvaluation Checklist

Bishan Home | Annual Repor t 2012 49

Page 52: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

31 March 2012

GovernanceEvaluation Checklist

Bishan Home | Annual Repor t 2012 50

Page 53: TouchingLives, · 2012-10-16 · September 1999 and started operations the following month. The Home is a joint effort between the Ministry of Community Development, Youth and Sports

Bishan Home for the Intellectually Disabled

6 Bishan Street 13Singapore 579798

Tel: 6353 3515 Fax: 6353 6753Email: [email protected]

Website: http://info.bishanhome.org.sg/http://www.facebook.com/bishanhome

Bishan Home碧山智障之家