THE TOYOTA WAY

Grow Leaders Who Thoroughly Understand the Work, Live the Philosophy, and Teach It to Others

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Section 3 : Add Value to the Organization by

Developing Your People and Partners

THE TOYOTA

WAY

Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others.

Principle 9

THE TOYOTA

WAY

- Old CEO resign

- Old age, Health problem or Death

- Revitalization

- Other

Why need the CEO leading transition?THE

TOYOTA WAY

How to transit the CEO leading?

John Sculley Tim Cook

THE TOYOTA

WAY

How to transit the CEO leading?

- Understand the work, live the philosophy, and

teach it to others.

THE TOYOTA

WAY

Growing Your Leaders Rather than Purchasing ThemTHE

TOYOTA WAY

• Key leaders have been found within the company , at the right time

• They have been there across the enterprise in sales, product development,

manufacturing, and design

• Leaders must live and thoroughly understand the Toyota culture day by day.

• Expects leaders to teach their subordinates the Toyota Way.

• Understand and live the philosophy.

• Create the environment for a learning organization.

Fujio Cho Hiroshi Okuda

THE TOYOTA

WAY

Constancy of PurposeTHE

TOYOTA WAY

Played a key role in selecting and empowering the leaders who shaped sales, manufacturing, and product development.

THE TOYOTA

WAY

First American President of Toyota Motor Manufacturing

Gary Convis

NUMMI in Fremont, California

THE TOYOTA

WAY

A Toyota leader’s view of Toyota Production System [TPS]

PEOPLE

MANAGEM

ENT

TECH

NICAL

PHILOSOPHICAL

Technical• JIT• Jidoka• Kaizen• Heijunka• Stability

Management• Go and See• Problem Solving• Presentation skills• Project management• Supportive culture• True North• Tools to focus management attention

Philosophy/ Basic Thinking• Customer First• People are most important asset• Kaizen• Go and See• Efficiency Thinking

Toyota Production System = Operations Management System to achieve goals of highest quality, lower cost, shortest lead time via engaging people toward goals.

THE TOYOTA

WAY

First Lesson of management

“Customer First”

Shotara Kamiya

Going to see and understand (Genchi Genbutsu)

What customers want ?

THE TOYOTA

WAY

The Chief Engineer : The Critical Link to Innovation, Leadership, and Customer Satisfaction.

THE TOYOTA

WAY

The Chief Engineer : The Critical Link to Innovation, Leadership, and Customer Satisfaction.

THE TOYOTA

WAY

• Being blessed by top executives at Toyota.• Controlling the vehicle program.• Leading the program.• Having proved that you are an exceptional engineer.• Being a critical link between engineering and customer satisfaction.

The Common Themes of Leadership at ToyotaTHE

TOYOTA WAY

• Focused on a long-term purpose for Toyota as a value-added contributor to society.

• Never deviated from the precepts of the Toyota Way DNA and lived and modeled themselves around this for all to see.

• Worked their way up doing he detailed work and continued to go to the gemba-the actual place where the real added-value work is done.

• Saw problems as opportunities to train and coach their people.

THE TOYOTA

WAY

Grow Leaders Who Thoroughly Understand the Work, Live the Philosophy, and Teach It to Others

Thank you very much to attend listen