Ukratko o operacijskom managementu - linearno programiranje, simpleks metoda Povijesni razvoj OM-a 1950. –1960. Koncept: jak razvoj metoda operacijskih istraţivanja

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  • Ukratko o operacijskom managementudr. sc. Kristina ori

    ksoric@zsem.hr

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&docid=JMLKjHPI2yBHpM&tbnid=zLnn7rcuRFjZIM:&ved=0CAUQjRw&url=http://business.umsl.edu/phdlscm/overview.htm&ei=jmreUqLGBczasgb-noHwCg&bvm=bv.59568121,d.Yms&psig=AFQjCNHHFI0AhlDGRE4zpjBenSDXaOKXwA&ust=1390394351655427

  • Operacijski management (Operations Management - OM)

    Prof. dr. sc. Kristina ori

    ksoric@zsem.hr

    Zagrebaka kola ekonomije i

    managementa

    HMD - ING

    Zagreb, 20.2.2014.

    2

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=B2cMjaDnTnnkdM&tbnid=GD7rLZqSQXAp8M:&ved=0CAUQjRw&url=http://www.channelintegration.com/inventory-management.php&ei=T1eKUaGSK5Cl0wXF8ICICw&bvm=bv.46226182,d.bGE&psig=AFQjCNH07CGAeJ_io0JQNM82ZSNHLF07qQ&ust=1368107126722465

  • Sadraj

    Definicija i uvod

    Lokacija

    Kapacitet

    Zalihe

    Upravljanje

    kvalitetom

    Raspored

    Upravljanje projektima

    Predvianje potranje

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=mMlUNd83vXqvsM&tbnid=-zTVJH_9hU3VoM:&ved=0CAUQjRw&url=http%3A%2F%2Fmanagement-class.co.uk%2Flearners%2Fopsman.htm&ei=SFppUqOWN8GQtQbFnYDwDA&bvm=bv.55123115,d.bGE&psig=AFQjCNF7y_DJJ9aGy7BOMWnKZ0Q9fvKSqA&ust=1382722230971693

  • Uvod

    Upravljanje operacijama (operacijski management) je sustavno usmjeravanje i kontrola procesa koji inpute transformiraju u gotove proizvode ili usluge

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=P18SXl7EHtZsEM&tbnid=AYwXhz6oewFSoM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.oliocostadoro.com%2Fen%2Foliopedia%2Folive-oil.html&ei=p2dpUqywHIrlswbC-oCQAw&bvm=bv.55123115,d.bGE&psig=AFQjCNFJSZqkb3_QXSmBf4I6n0JnndoRoQ&ust=1382725921292688

  • http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=8aZ6CPy6QJ02iM&tbnid=NdL3VgL-LRnsYM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.foi.unizg.hr%2Fvijesti%2FUspjeh-bivsih-studenata-FOI-a&ei=bWlpUrzoLYmotAbtyoDACQ&bvm=bv.55123115,d.bGE&psig=AFQjCNFiS2dGcS0S76RPB1Fd-ekvuQWVOg&ust=1382726351346865http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=E7fpFnJmSO_BKM&tbnid=Zb4jkWnGQYhvYM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.atg.wa.gov%2FBlogPost.aspx%3Fid%3D24848&ei=6mlpUvmeDYahtAbyvIHgBw&psig=AFQjCNHXZwi2c9afzx8WQMnfjT8-B--gHA&ust=1382726483026115http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=g8Dicm3i21bWBM&tbnid=Q843ZJU_uJZYAM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.merchantcircle.com%2Fbusiness%2FFast-teks.On-Site.Computer.Services.Fairfax.VA.703-957-3674%2Fpicture%2Fview%2F3743110&ei=MWppUufaD4PHtQbQz4HgBA&psig=AFQjCNHXZwi2c9afzx8WQMnfjT8-B--gHA&ust=1382726483026115http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=zKLaZZAmUUPWoM&tbnid=DkSfwFIcKhXojM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.littlebluebookonscheduling.com%2F&ei=lGppUo3pIsjFtQamkYCAAw&psig=AFQjCNH7bdnyE_IxvMMFtQ6jIkVO5_x9lQ&ust=1382726660762217http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=69anTnqBjWq6cM&tbnid=ZlKlsQAwvLJ-YM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.business2community.com%2Fstrategy%2Fforecasting-put-an-end-to-unplanned-stockouts-0381016&ei=72ppUoqbFcjNtQbIr4FI&psig=AFQjCNExP2Zv54zLMiKr7buEMbIVbsTEyA&ust=1382726752751330

  • 6

    Operacije kao proces transformacije

    PROCES

    TRANSFORMACIJE

    OPERACIJE OUTPUTIINPUTI

    energija

    materijali

    rad

    kapital

    informacije

    vanjskeinformacije

    robe ili usluge

    Povratna veza informacija

    OKOLINA

  • Zato se operacije ne percipiraju kao vane?

    Mnogi manageri zapravo ne doivljavaju operacije kao vaan element organizacije

    Operacije nisu glamurozne kao marketing, financije, strategija

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&docid=lUHB4bLmFgfxQM&tbnid=mRI1aT0AbOL8mM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.mbs.ac.uk%2Fresearch%2Fmarketing-operations-management%2F&ei=wwIGU9aAGciMtQaTmYHADQ&bvm=bv.61725948,d.Yms&psig=AFQjCNFuaKfVStaUIab7W6XFGPmjZ31iWg&ust=1392989228369643

  • Operacije kao funkcija u poduzeu

    Raunovodstvo

    Marketing

    Financije

    Operacije

    Ljudski resursi

    Distribucija

    Inenjering

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=DlhP9Q2UzAmBMM&tbnid=MfUtWfugpuVA6M:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.megalopter.com%2F&ei=lm9pUpzmH87QsgaI0IGYBA&psig=AFQjCNHhrktiajYbpCunZpvgQVGFB1_-xA&ust=1382727909434686

  • Operacije kao skup odluka

    Predvianje

    Upravljanje

    materijalima

    Zalihe

    Agregatni

    planovi

    Master plan

    proizvodnje

    Raspored

    Kapaciteti

    Lokacija

    Upravljanje

    kvalitetom

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=DlhP9Q2UzAmBMM&tbnid=MfUtWfugpuVA6M:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.megalopter.com%2F&ei=lm9pUpzmH87QsgaI0IGYBA&psig=AFQjCNHhrktiajYbpCunZpvgQVGFB1_-xA&ust=1382727909434686

  • Povijesni razvoj OM-a

    1910.

    Koncepti: principi upravljanja kao znanost, industrijska psihologija, pokretna traka, ekonomska koliina proizvoda

    Alati: istraivanja, studija pokreta, dijagram rasporeda aktivnosti, kontrola zaliha (EOQ)

  • 1930.

    Koncept: kontrola kvalitete

    Alati: statistika, uzorkovanje, inspekcije, uzorak aktivnosti i istraivanje

    Povijesni razvoj OM-a

  • 1940.

    Koncept: multidisciplinarni pristup kompleksnim sustavima

    Alati: linearno programiranje, simpleks metoda

    Povijesni razvoj OM-a

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&docid=bkql90Jl9O58NM&tbnid=-ehfeyTJiKML-M:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.science4all.org%2Fle-nguyen-hoang%2Fdual-variable-stabilization%2F&ei=eREBU6W6N8rsswb21oGwDw&psig=AFQjCNF-EoaKMjp7HA7ztGpmYtb8KV8Aqw&ust=1392665034367346

  • 1950. 1960.

    Koncept: jak razvoj metoda operacijskih istraivanja

    Alati: simulacije, teorija repova, matematiko programiranje, PERT (Program Evaluation and Review Technique) i CPM (Critical Path Method)

    Povijesni razvoj OM-a

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&docid=DkAR71ktCt9NXM&tbnid=CJluWEOblAuwUM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.rff.com%2Fsample_pert.htm&ei=DhIBU8vaKoaHswaY-oCIDw&psig=AFQjCNGyzqIbMf-xqEsHgyEBmwXKGGWrpg&ust=1392665471247152

  • 1970.

    Koncepti: raunala, kvaliteta usluge i produktivnost

    Alati: scheduling, kontrola zaliha, predvianje, MRP (Material Requirements Planning)

    Povijesni razvoj OM-a

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&docid=GICoNC0a5S15gM&tbnid=hDoXnwutWdXA3M:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.referenceforbusiness.com%2Fsmall%2FMail-Op%2FMaterial-Requirements-Planning-MRP.html&ei=ahMBU8vjIsbOtQbFo4HwCA&psig=AFQjCNGT_RKJmY24TPdSBN459BJzNas6sQ&ust=1392665818281812

  • 1980.

    Koncepti: paradigma proizvodne strategije, JIT (just-in-time), TQC (total quality control), automatizacija, vitka proizvodnja (lean manufacturing)

    Alati: Kanban, poka-yokes (dizajnirani procesi koji sprjeavaju ljudske pogreke), roboti, teorija ogranienja, analiza uskih grla

    Povijesni razvoj OM-a

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&docid=9UItoqFw6eSRdM&tbnid=zPdYu1GH5bQhfM:&ved=0CAUQjRw&url=http%3A%2F%2Feasytheatre.com%2Fjust_in_time.html&ei=3hMBU8C6Ocbnswaf74GoAQ&psig=AFQjCNEngkpub4JGaUvd7OtwFVMP4_Q3sA&ust=1392665884160663

  • 1990.

    Koncepti: TQM (total quality management), reinenjering, elektroniko poslovanje, upravljanje lancem opskrbe (SCM supply chain management)

    Alati: ISO standardi (certifikati), paradigma kontinuiranog poboljanja (continuous improvement), internet, www, SAP

    Povijesni razvoj OM-a

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&docid=58XMONlEvzJMiM&tbnid=JLO3sjACBu6k7M:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.careeranna.com%2Fmba-in-supply-chain-management-best-b-schools-in-india%2F&ei=GxQBU5rUJ4LYtQbBw4H4BA&psig=AFQjCNH_EZ9w0XEbn6SK0iPfy588ZnsevQ&ust=1392666001897582

  • 2000.

    Koncept: e commerce (e trgovina)

    Alati: internet, www

    Amazon, eBay, America Online, Yahoo!

    Povijesni razvoj OM-a

    http://www.google.hr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&docid=UK7LOJODyMLB1M&tbnid=Hlo-F55kkcku4M:&ved=0CAUQjRw&url=http%3A%2F%2Ftopics.nytimes.com%2Ftop%2Fnews%2Fbusiness%2Fcompanies%2Famazon_inc%2Findex.html&ei=ghQBU73RG8KbtQaE8oHIAQ&psig=AFQjCNHeclbKgGiTAWbwWMXiJkHaByKuIg&ust=1392666078794995