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12
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
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12
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
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12
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
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izki ea gks S] ijk okZu js k frdquok kr rkZ kjks uh vko g w
viuh frdquok krkas s ik eas ldquokiFki= (gyQukek) nuk Hkhs
vkordquo gS A
kkjk 8(i) 4 yk kqDr lj kj ls la Z izkIr gkus s ss nHk s ij f lh tulo
fOk vkjks s k frdquok krks a Sika a h tkp j l rk g A
kkjk 13 5555---- yks qDr tuls s fo) tu frdquok krksvkjkiks k o a s a s
vUos s nkSjku gfjkkk jkT s f lh Hkh lj kjh kkZykk
k f lh Hkh OfDr ls kbs Z Hkh fj kMZ eaxok j mu h tkWaap j
l rk gSA yk kqDr f lh Hkh tka s s la Z ess p k vUokk nHk
f lh Hkh OfDr ks kbs Z lpuk nw us s k ksbZ izy[k miyCks
jokus gs q vkns s l rk gSA bl mnn grw yks qDr hr k n s s k
foLr`r kfDrka flfoy izf zzk ksM frac14lh0ih0lh0frac121908 s vUrxZr
flfoy Ukky s leku gS tks f fuEuor~ gS amp
(i) f lh Hkh OfDr ks cqykuk o ml h mifLFkfr lqfufpr
6
juk oa kiFk ij ml k ijhkk juk A
(ii) f lh Hkh izys[k kxt+kr h izLrfrmifLFkfr lq qfufpr
jokuk A
(iii) kiFk ij lk ysuk A
(iv) f lh Hkh Ukky k lj kjh kkZy ls kbs Z Hkh
lkoZtfu iz s z ay[k (Record) k ml h ifr exokuk A
(v) xokgksa k izys[kksa s ijhkk gsrq vknskampi=
(Commission) tkjh juk A
fue 8 (2) 6666---- f lh Hkh izkjfEHk tkp k vUos s nkSjku fn kbZa kk s OfDr
yks qDr s lek lk ns s k f lh nLrkos s izLrq s k u t k r ju
s fy mifLFkr gksrk gS rks s s OfDr ks bl ckcr yks qDrl k
kkZy ls izekk i= fnk tksxk A slk OfDr fn f lh
futh ls s gS rks mls bl nkSjku kZls s vuqifLFkr ughaok ea ok l
l kekuk tkxk s s OfDr ks yks qDr kjk Loh `r ml s kjk
O f k xk k=k [kpZ o xqtkjk HkRrk fnk tkxk A tks
OfDr futh ls s ugha gS og Hkh okLrfo [kpZ f xok ea
7
f jks o xqtkjs HkRrs k vfk kjh gksxk A fn slk OfDr tu
lso gS rks mls ml frfFk k fnu ks lj kjh M~wVh ij
mifLFkr ekuk tksxk rFkk og vius foHkkx ls k=k
HkRRkknSfu HkRRkk izkIr jus k vfk kjh gksxk A
kkjk 12 (3)o 7 yks kqDr kjk izRs tkap vlkoZtfu Ik ls h tksxh o fu014 (2)
frdquok kr rkZ o tkap ls izHkkfor gksus okys tulso h igpku
turk k izsl ks ugha crkbZ tksxh A ijUrq lwpuk s vfk kj
vfkfue 2005 s micUk bl micUk ij ykxw gksaxs A
kkjk 11 8 yks kqDr ksbZ tufrdquok kr izkIr gksus ij] fn slk mfpr
legts f og fk kr vUoskk jus yk gS rks og ml h
izkjfEHk tkap j l rk gS A izkjfEHk tkaaWap ls vUoskk jus
yk izkIr vkkkj izkIr ua gkus ij ekeys ks lekIr j
fk kr rkZ ks rnkuqlkj lwfpr j fnk tksxk A
kkjk 10 (3) 9iqfyl gokykr] tsy] kjk LFky k f lh Hkh cUnhxzg esa can
ksbZ OfDr Hkh yks kqDr ks i= fy[k l rk gS rFkk lacafkr
iqfyl vfk kjh] lacafkr tsy] kjk LFky k cUnhx`g s izHkkjh
k g rZO gksxk f ml i= ks fcuk [kksys rqjUr
8
yks qDr r igqpks A yk kqDr viuh la qrsquoVh ls ml i= ks k a s r
frdquok kr s Ik esa Loh kj j l rk gS A
kkjk 18(1) 10f lh frdquok kr h izkfIr ij f lh kksj vUk s fuokjk gsrq
fn yks kqDr mfpr legts rks og f lh Hkh tulso ks ksbZ
vUrfje funsZrdquok ns l rk gS A
kkjk 14 (1ampc) 11 yks kqDr f lh Hkh Hkwfe ij izosk j ml k losZkk]
fukkunsgh j l rk gS k ml k uDkk Hkh cuk l rk gSA
kkjk 16 12 f lh OfDr ks tkucwgt j] gtwBh o ihM+knkh o ek= ijsrdquokku
jus h n`frsquoV ls frdquok kr jrs gq Ikks tkus ij og vfk re
srhu orsquokZ r s lJe kjkokl k vfk re nl gtkj Ik
r s tqEkkZus k nksuksa k Hkkxhnkj gksxk A
kkjk 17 (1) 13 f lh frdquok kr h tkap s ckn fn yks kqDr lUrqV gk
rks ogamp
(v) f ksbZ vkjksi k fk kr lkfcr ugha gks ikkikbZ gS
s
rks
ekeys ks cUn j lacafkr lke izkfk kjh ks rnkuqlkj lwfpr
j nsxk A
9
(c) f lh Hkh tuls s fo) f lh fk kr s w Zrk k o ik
vkafk Ik ls lgh ik tkus ij bl fok esa vius rFksa]
leqfpr flQkfjkksa oa lqgtkoksa ks fjiksZV s i esa lacafkr lke
izkfk kjh ks Hkstsxk oa bl fjiksZV h lwpuk fk kr rkZ oa
lacafkr tu lso ks Hkh nsxk A
kkjk 17(2) 14lke izkfk kjh k g rZO gksxk f og flQkfjrdquok h xbZ
kZokgh k vu j lacafkr tulso s fo) h xbZ
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A
kkjk 17 (3) o 15 yks kqDr viuh xfrfofkksa h okfrsquokZ fjiksZV jkTiky k(4)
izLrqr jrk gS o jkTiky vius Lrj ij og fjiksZV jkT
fokku eMy esa izLrqr jokrsa gSa rkf tu izfrfufk
s
o
vkeampturk Hkh yks kqDr h xfrfofkksa o nksrsquokh tulso ksa s
fo) flQkfjrdquok h xbZ kZokgh o ml ij lke izkfk kjh
kjk h xbZ vuqorhZ kZokgh ks tku l sa A
fue 4 16fk kr jus gsrq fk kr rkZ ks 0 1000amp k kqY
10
Ukf LVkEi (Ukky kqY LVkEi) kxtk+ as esa vnk juk
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izLrqr jus ij yks qDr viu foos s miqDr ekeyk k s kfk kj l sa
eas kqY ks ekQ Hkh j l rk gS A
kkjk 8 (2) 17 yks qDr h n`frsquoV es f lh tuls s fo yxk k a o
vkjks s h HkyhHka p jus grs q f lh vU OfDr s f lh ika kfr tka
kZ k ml s vkpjk h Hkh tka s rksp juh vko gk
yks qDr lk jus es lke gkxk ijUrq yk kqDr s s OfDr k s a s s l
ks lquokbZ k o vius cpko eas lqcwr izLrqr jus k lefpr q
volj Hkh iznku jxk A s
fue 7 18 izkjfaHk tkap k vUokk lapkfyr jrs le yks qDr s k
lj kj h vuqefr ls f lh Hkh ts sUlh k OfDr k Oolkf ka
ftles fok fokskK bRkfn kkfey gSa s miqDr Qhl] sa ] k
Hkqxrku ij j[k l rk gS A
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lw w s vfk kj vfkfue 2005 s ikzokkuksa spuk] lpuk
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11
s vojamplfpo o vkhk ks zek jkT tulpuk vfk kjh ow
lgk jkT tulw Spuk vfk kjh inukfer j fnk xk g A
bl fok eas vlarqV gkus s ij ukxfj lfpo yks qDr k
kkZy ftUgsa lwpuk s vfk kj vfkfue 2005 s vUrxZr
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j l rk gS A
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yks qDr h oSclkbZV wwwhrlokayuktagovin ls izkIr k
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12
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
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fNr ykHk igq
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lEifRr k rks tuls s Loa s ikl gS k ml h vkSj lso
ml s f lh ifjokj s lnL k f lh vU OfDr s ikl gSa A
kkjk 10(2) o 3frdquok kr rkZ s fy g vkordquo gS f og viuk uke] ijkwfue3
irk o ml tuls s fo) og frdquok kr j jgk gSo ftl
5
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izki ea gks S] ijk okZu js k frdquok kr rkZ kjks uh vko g w
viuh frdquok krkas s ik eas ldquokiFki= (gyQukek) nuk Hkhs
vkordquo gS A
kkjk 8(i) 4 yk kqDr lj kj ls la Z izkIr gkus s ss nHk s ij f lh tulo
fOk vkjks s k frdquok krks a Sika a h tkp j l rk g A
kkjk 13 5555---- yks qDr tuls s fo) tu frdquok krksvkjkiks k o a s a s
vUos s nkSjku gfjkkk jkT s f lh Hkh lj kjh kkZykk
k f lh Hkh OfDr ls kbs Z Hkh fj kMZ eaxok j mu h tkWaap j
l rk gSA yk kqDr f lh Hkh tka s s la Z ess p k vUokk nHk
f lh Hkh OfDr ks kbs Z lpuk nw us s k ksbZ izy[k miyCks
jokus gs q vkns s l rk gSA bl mnn grw yks qDr hr k n s s k
foLr`r kfDrka flfoy izf zzk ksM frac14lh0ih0lh0frac121908 s vUrxZr
flfoy Ukky s leku gS tks f fuEuor~ gS amp
(i) f lh Hkh OfDr ks cqykuk o ml h mifLFkfr lqfufpr
6
juk oa kiFk ij ml k ijhkk juk A
(ii) f lh Hkh izys[k kxt+kr h izLrfrmifLFkfr lq qfufpr
jokuk A
(iii) kiFk ij lk ysuk A
(iv) f lh Hkh Ukky k lj kjh kkZy ls kbs Z Hkh
lkoZtfu iz s z ay[k (Record) k ml h ifr exokuk A
(v) xokgksa k izys[kksa s ijhkk gsrq vknskampi=
(Commission) tkjh juk A
fue 8 (2) 6666---- f lh Hkh izkjfEHk tkp k vUos s nkSjku fn kbZa kk s OfDr
yks qDr s lek lk ns s k f lh nLrkos s izLrq s k u t k r ju
s fy mifLFkr gksrk gS rks s s OfDr ks bl ckcr yks qDrl k
kkZy ls izekk i= fnk tksxk A slk OfDr fn f lh
futh ls s gS rks mls bl nkSjku kZls s vuqifLFkr ughaok ea ok l
l kekuk tkxk s s OfDr ks yks qDr kjk Loh `r ml s kjk
O f k xk k=k [kpZ o xqtkjk HkRrk fnk tkxk A tks
OfDr futh ls s ugha gS og Hkh okLrfo [kpZ f xok ea
7
f jks o xqtkjs HkRrs k vfk kjh gksxk A fn slk OfDr tu
lso gS rks mls ml frfFk k fnu ks lj kjh M~wVh ij
mifLFkr ekuk tksxk rFkk og vius foHkkx ls k=k
HkRRkknSfu HkRRkk izkIr jus k vfk kjh gksxk A
kkjk 12 (3)o 7 yks kqDr kjk izRs tkap vlkoZtfu Ik ls h tksxh o fu014 (2)
frdquok kr rkZ o tkap ls izHkkfor gksus okys tulso h igpku
turk k izsl ks ugha crkbZ tksxh A ijUrq lwpuk s vfk kj
vfkfue 2005 s micUk bl micUk ij ykxw gksaxs A
kkjk 11 8 yks kqDr ksbZ tufrdquok kr izkIr gksus ij] fn slk mfpr
legts f og fk kr vUoskk jus yk gS rks og ml h
izkjfEHk tkap j l rk gS A izkjfEHk tkaaWap ls vUoskk jus
yk izkIr vkkkj izkIr ua gkus ij ekeys ks lekIr j
fk kr rkZ ks rnkuqlkj lwfpr j fnk tksxk A
kkjk 10 (3) 9iqfyl gokykr] tsy] kjk LFky k f lh Hkh cUnhxzg esa can
ksbZ OfDr Hkh yks kqDr ks i= fy[k l rk gS rFkk lacafkr
iqfyl vfk kjh] lacafkr tsy] kjk LFky k cUnhx`g s izHkkjh
k g rZO gksxk f ml i= ks fcuk [kksys rqjUr
8
yks qDr r igqpks A yk kqDr viuh la qrsquoVh ls ml i= ks k a s r
frdquok kr s Ik esa Loh kj j l rk gS A
kkjk 18(1) 10f lh frdquok kr h izkfIr ij f lh kksj vUk s fuokjk gsrq
fn yks kqDr mfpr legts rks og f lh Hkh tulso ks ksbZ
vUrfje funsZrdquok ns l rk gS A
kkjk 14 (1ampc) 11 yks kqDr f lh Hkh Hkwfe ij izosk j ml k losZkk]
fukkunsgh j l rk gS k ml k uDkk Hkh cuk l rk gSA
kkjk 16 12 f lh OfDr ks tkucwgt j] gtwBh o ihM+knkh o ek= ijsrdquokku
jus h n`frsquoV ls frdquok kr jrs gq Ikks tkus ij og vfk re
srhu orsquokZ r s lJe kjkokl k vfk re nl gtkj Ik
r s tqEkkZus k nksuksa k Hkkxhnkj gksxk A
kkjk 17 (1) 13 f lh frdquok kr h tkap s ckn fn yks kqDr lUrqV gk
rks ogamp
(v) f ksbZ vkjksi k fk kr lkfcr ugha gks ikkikbZ gS
s
rks
ekeys ks cUn j lacafkr lke izkfk kjh ks rnkuqlkj lwfpr
j nsxk A
9
(c) f lh Hkh tuls s fo) f lh fk kr s w Zrk k o ik
vkafk Ik ls lgh ik tkus ij bl fok esa vius rFksa]
leqfpr flQkfjkksa oa lqgtkoksa ks fjiksZV s i esa lacafkr lke
izkfk kjh ks Hkstsxk oa bl fjiksZV h lwpuk fk kr rkZ oa
lacafkr tu lso ks Hkh nsxk A
kkjk 17(2) 14lke izkfk kjh k g rZO gksxk f og flQkfjrdquok h xbZ
kZokgh k vu j lacafkr tulso s fo) h xbZ
kZokgh h fjiksZV rhu ekg s Hkhrj yks kqDr ks izLrqr js
A
kkjk 17 (3) o 15 yks kqDr viuh xfrfofkksa h okfrsquokZ fjiksZV jkTiky k(4)
izLrqr jrk gS o jkTiky vius Lrj ij og fjiksZV jkT
fokku eMy esa izLrqr jokrsa gSa rkf tu izfrfufk
s
o
vkeampturk Hkh yks kqDr h xfrfofkksa o nksrsquokh tulso ksa s
fo) flQkfjrdquok h xbZ kZokgh o ml ij lke izkfk kjh
kjk h xbZ vuqorhZ kZokgh ks tku l sa A
fue 4 16fk kr jus gsrq fk kr rkZ ks 0 1000amp k kqY
10
Ukf LVkEi (Ukky kqY LVkEi) kxtk+ as esa vnk juk
iM+xk A ijUrq fk kr rkZ kjk kq rq izkFkZuk i= s Y ekQh gs
izLrqr jus ij yks qDr viu foos s miqDr ekeyk k s kfk kj l sa
eas kqY ks ekQ Hkh j l rk gS A
kkjk 8 (2) 17 yks qDr h n`frsquoV es f lh tuls s fo yxk k a o
vkjks s h HkyhHka p jus grs q f lh vU OfDr s f lh ika kfr tka
kZ k ml s vkpjk h Hkh tka s rksp juh vko gk
yks qDr lk jus es lke gkxk ijUrq yk kqDr s s OfDr k s a s s l
ks lquokbZ k o vius cpko eas lqcwr izLrqr jus k lefpr q
volj Hkh iznku jxk A s
fue 7 18 izkjfaHk tkap k vUokk lapkfyr jrs le yks qDr s k
lj kj h vuqefr ls f lh Hkh ts sUlh k OfDr k Oolkf ka
ftles fok fokskK bRkfn kkfey gSa s miqDr Qhl] sa ] k
Hkqxrku ij j[k l rk gS A
19 ks Z Hkh ukxfj yks qDr lxBu la s lecfUkr ksbZb k Hkh
lw w s vfk kj vfkfue 2005 s ikzokkuksa spuk] lpuk
vUrxZr izkIr j l rk gS A bl fok eas yks kqDr kkZy
11
s vojamplfpo o vkhk ks zek jkT tulpuk vfk kjh ow
lgk jkT tulw Spuk vfk kjh inukfer j fnk xk g A
bl fok eas vlarqV gkus s ij ukxfj lfpo yks qDr k
kkZy ftUgsa lwpuk s vfk kj vfkfue 2005 s vUrxZr
izFke vihfy izkfk kjh inukfer f k xk gS] ks vihy Hkh
j l rk gS A
22220000----yks qDr vfkfue 2003 s foLr`r izkokku o bl vfkfue k
s vUrxZr cuks xs yks qDr fue 2008 rFkk vU izklafx k
lw s lj kj h oS ZV wwwharyanagovin oapuk k clkb
yks qDr h oSclkbZV wwwhrlokayuktagovin ls izkIr k
f k tk l rk gS A vkSj vfk lpuk ow a lEi Z grs q fuEu
nw a0 rFkk bZampesy irs fuEuor~ gSjHkkk u amp
zzzzeeeekkkkaa aa kkkkkkkkZZZZyyyy kkkkkkkkjjjj nnnnwwwwjjjjHHHHkkkkkkkkkkkk uuuuaaaa0000 oooo QQQQSSSSDDDDllll uuuuaaaa0000
bbbbZZZZampampampampeeeessssyyyy vvvvkkkkbbbbzzzzZZ ZZ MMMMhhhh
1- yks kqDr gfjkkk pMhxlt 0172amp2713996 0172amp2540232
lokayuktahrynicin
2 jftLVordfkj] yks kqDr kkZy] gfjkkk A
0172amp2704369 amp
3- lfpo] yks kqDr kkZy] gfjkkk A
0172-2701321 amp
4- miamplfpo] yks kqDr kkZy gfjkkk A
0172amp2780172 amp
12
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
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vkordquo gS A
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6
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jokuk A
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(iv) f lh Hkh Ukky k lj kjh kkZy ls kbs Z Hkh
lkoZtfu iz s z ay[k (Record) k ml h ifr exokuk A
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(Commission) tkjh juk A
fue 8 (2) 6666---- f lh Hkh izkjfEHk tkp k vUos s nkSjku fn kbZa kk s OfDr
yks qDr s lek lk ns s k f lh nLrkos s izLrq s k u t k r ju
s fy mifLFkr gksrk gS rks s s OfDr ks bl ckcr yks qDrl k
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7
f jks o xqtkjs HkRrs k vfk kjh gksxk A fn slk OfDr tu
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kkjk 12 (3)o 7 yks kqDr kjk izRs tkap vlkoZtfu Ik ls h tksxh o fu014 (2)
frdquok kr rkZ o tkap ls izHkkfor gksus okys tulso h igpku
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vfkfue 2005 s micUk bl micUk ij ykxw gksaxs A
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legts f og fk kr vUoskk jus yk gS rks og ml h
izkjfEHk tkap j l rk gS A izkjfEHk tkaaWap ls vUoskk jus
yk izkIr vkkkj izkIr ua gkus ij ekeys ks lekIr j
fk kr rkZ ks rnkuqlkj lwfpr j fnk tksxk A
kkjk 10 (3) 9iqfyl gokykr] tsy] kjk LFky k f lh Hkh cUnhxzg esa can
ksbZ OfDr Hkh yks kqDr ks i= fy[k l rk gS rFkk lacafkr
iqfyl vfk kjh] lacafkr tsy] kjk LFky k cUnhx`g s izHkkjh
k g rZO gksxk f ml i= ks fcuk [kksys rqjUr
8
yks qDr r igqpks A yk kqDr viuh la qrsquoVh ls ml i= ks k a s r
frdquok kr s Ik esa Loh kj j l rk gS A
kkjk 18(1) 10f lh frdquok kr h izkfIr ij f lh kksj vUk s fuokjk gsrq
fn yks kqDr mfpr legts rks og f lh Hkh tulso ks ksbZ
vUrfje funsZrdquok ns l rk gS A
kkjk 14 (1ampc) 11 yks kqDr f lh Hkh Hkwfe ij izosk j ml k losZkk]
fukkunsgh j l rk gS k ml k uDkk Hkh cuk l rk gSA
kkjk 16 12 f lh OfDr ks tkucwgt j] gtwBh o ihM+knkh o ek= ijsrdquokku
jus h n`frsquoV ls frdquok kr jrs gq Ikks tkus ij og vfk re
srhu orsquokZ r s lJe kjkokl k vfk re nl gtkj Ik
r s tqEkkZus k nksuksa k Hkkxhnkj gksxk A
kkjk 17 (1) 13 f lh frdquok kr h tkap s ckn fn yks kqDr lUrqV gk
rks ogamp
(v) f ksbZ vkjksi k fk kr lkfcr ugha gks ikkikbZ gS
s
rks
ekeys ks cUn j lacafkr lke izkfk kjh ks rnkuqlkj lwfpr
j nsxk A
9
(c) f lh Hkh tuls s fo) f lh fk kr s w Zrk k o ik
vkafk Ik ls lgh ik tkus ij bl fok esa vius rFksa]
leqfpr flQkfjkksa oa lqgtkoksa ks fjiksZV s i esa lacafkr lke
izkfk kjh ks Hkstsxk oa bl fjiksZV h lwpuk fk kr rkZ oa
lacafkr tu lso ks Hkh nsxk A
kkjk 17(2) 14lke izkfk kjh k g rZO gksxk f og flQkfjrdquok h xbZ
kZokgh k vu j lacafkr tulso s fo) h xbZ
kZokgh h fjiksZV rhu ekg s Hkhrj yks kqDr ks izLrqr js
A
kkjk 17 (3) o 15 yks kqDr viuh xfrfofkksa h okfrsquokZ fjiksZV jkTiky k(4)
izLrqr jrk gS o jkTiky vius Lrj ij og fjiksZV jkT
fokku eMy esa izLrqr jokrsa gSa rkf tu izfrfufk
s
o
vkeampturk Hkh yks kqDr h xfrfofkksa o nksrsquokh tulso ksa s
fo) flQkfjrdquok h xbZ kZokgh o ml ij lke izkfk kjh
kjk h xbZ vuqorhZ kZokgh ks tku l sa A
fue 4 16fk kr jus gsrq fk kr rkZ ks 0 1000amp k kqY
10
Ukf LVkEi (Ukky kqY LVkEi) kxtk+ as esa vnk juk
iM+xk A ijUrq fk kr rkZ kjk kq rq izkFkZuk i= s Y ekQh gs
izLrqr jus ij yks qDr viu foos s miqDr ekeyk k s kfk kj l sa
eas kqY ks ekQ Hkh j l rk gS A
kkjk 8 (2) 17 yks qDr h n`frsquoV es f lh tuls s fo yxk k a o
vkjks s h HkyhHka p jus grs q f lh vU OfDr s f lh ika kfr tka
kZ k ml s vkpjk h Hkh tka s rksp juh vko gk
yks qDr lk jus es lke gkxk ijUrq yk kqDr s s OfDr k s a s s l
ks lquokbZ k o vius cpko eas lqcwr izLrqr jus k lefpr q
volj Hkh iznku jxk A s
fue 7 18 izkjfaHk tkap k vUokk lapkfyr jrs le yks qDr s k
lj kj h vuqefr ls f lh Hkh ts sUlh k OfDr k Oolkf ka
ftles fok fokskK bRkfn kkfey gSa s miqDr Qhl] sa ] k
Hkqxrku ij j[k l rk gS A
19 ks Z Hkh ukxfj yks qDr lxBu la s lecfUkr ksbZb k Hkh
lw w s vfk kj vfkfue 2005 s ikzokkuksa spuk] lpuk
vUrxZr izkIr j l rk gS A bl fok eas yks kqDr kkZy
11
s vojamplfpo o vkhk ks zek jkT tulpuk vfk kjh ow
lgk jkT tulw Spuk vfk kjh inukfer j fnk xk g A
bl fok eas vlarqV gkus s ij ukxfj lfpo yks qDr k
kkZy ftUgsa lwpuk s vfk kj vfkfue 2005 s vUrxZr
izFke vihfy izkfk kjh inukfer f k xk gS] ks vihy Hkh
j l rk gS A
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s vUrxZr cuks xs yks qDr fue 2008 rFkk vU izklafx k
lw s lj kj h oS ZV wwwharyanagovin oapuk k clkb
yks qDr h oSclkbZV wwwhrlokayuktagovin ls izkIr k
f k tk l rk gS A vkSj vfk lpuk ow a lEi Z grs q fuEu
nw a0 rFkk bZampesy irs fuEuor~ gSjHkkk u amp
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bbbbZZZZampampampampeeeessssyyyy vvvvkkkkbbbbzzzzZZ ZZ MMMMhhhh
1- yks kqDr gfjkkk pMhxlt 0172amp2713996 0172amp2540232
lokayuktahrynicin
2 jftLVordfkj] yks kqDr kkZy] gfjkkk A
0172amp2704369 amp
3- lfpo] yks kqDr kkZy] gfjkkk A
0172-2701321 amp
4- miamplfpo] yks kqDr kkZy gfjkkk A
0172amp2780172 amp
12
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
juk oa kiFk ij ml k ijhkk juk A
(ii) f lh Hkh izys[k kxt+kr h izLrfrmifLFkfr lq qfufpr
jokuk A
(iii) kiFk ij lk ysuk A
(iv) f lh Hkh Ukky k lj kjh kkZy ls kbs Z Hkh
lkoZtfu iz s z ay[k (Record) k ml h ifr exokuk A
(v) xokgksa k izys[kksa s ijhkk gsrq vknskampi=
(Commission) tkjh juk A
fue 8 (2) 6666---- f lh Hkh izkjfEHk tkp k vUos s nkSjku fn kbZa kk s OfDr
yks qDr s lek lk ns s k f lh nLrkos s izLrq s k u t k r ju
s fy mifLFkr gksrk gS rks s s OfDr ks bl ckcr yks qDrl k
kkZy ls izekk i= fnk tksxk A slk OfDr fn f lh
futh ls s gS rks mls bl nkSjku kZls s vuqifLFkr ughaok ea ok l
l kekuk tkxk s s OfDr ks yks qDr kjk Loh `r ml s kjk
O f k xk k=k [kpZ o xqtkjk HkRrk fnk tkxk A tks
OfDr futh ls s ugha gS og Hkh okLrfo [kpZ f xok ea
7
f jks o xqtkjs HkRrs k vfk kjh gksxk A fn slk OfDr tu
lso gS rks mls ml frfFk k fnu ks lj kjh M~wVh ij
mifLFkr ekuk tksxk rFkk og vius foHkkx ls k=k
HkRRkknSfu HkRRkk izkIr jus k vfk kjh gksxk A
kkjk 12 (3)o 7 yks kqDr kjk izRs tkap vlkoZtfu Ik ls h tksxh o fu014 (2)
frdquok kr rkZ o tkap ls izHkkfor gksus okys tulso h igpku
turk k izsl ks ugha crkbZ tksxh A ijUrq lwpuk s vfk kj
vfkfue 2005 s micUk bl micUk ij ykxw gksaxs A
kkjk 11 8 yks kqDr ksbZ tufrdquok kr izkIr gksus ij] fn slk mfpr
legts f og fk kr vUoskk jus yk gS rks og ml h
izkjfEHk tkap j l rk gS A izkjfEHk tkaaWap ls vUoskk jus
yk izkIr vkkkj izkIr ua gkus ij ekeys ks lekIr j
fk kr rkZ ks rnkuqlkj lwfpr j fnk tksxk A
kkjk 10 (3) 9iqfyl gokykr] tsy] kjk LFky k f lh Hkh cUnhxzg esa can
ksbZ OfDr Hkh yks kqDr ks i= fy[k l rk gS rFkk lacafkr
iqfyl vfk kjh] lacafkr tsy] kjk LFky k cUnhx`g s izHkkjh
k g rZO gksxk f ml i= ks fcuk [kksys rqjUr
8
yks qDr r igqpks A yk kqDr viuh la qrsquoVh ls ml i= ks k a s r
frdquok kr s Ik esa Loh kj j l rk gS A
kkjk 18(1) 10f lh frdquok kr h izkfIr ij f lh kksj vUk s fuokjk gsrq
fn yks kqDr mfpr legts rks og f lh Hkh tulso ks ksbZ
vUrfje funsZrdquok ns l rk gS A
kkjk 14 (1ampc) 11 yks kqDr f lh Hkh Hkwfe ij izosk j ml k losZkk]
fukkunsgh j l rk gS k ml k uDkk Hkh cuk l rk gSA
kkjk 16 12 f lh OfDr ks tkucwgt j] gtwBh o ihM+knkh o ek= ijsrdquokku
jus h n`frsquoV ls frdquok kr jrs gq Ikks tkus ij og vfk re
srhu orsquokZ r s lJe kjkokl k vfk re nl gtkj Ik
r s tqEkkZus k nksuksa k Hkkxhnkj gksxk A
kkjk 17 (1) 13 f lh frdquok kr h tkap s ckn fn yks kqDr lUrqV gk
rks ogamp
(v) f ksbZ vkjksi k fk kr lkfcr ugha gks ikkikbZ gS
s
rks
ekeys ks cUn j lacafkr lke izkfk kjh ks rnkuqlkj lwfpr
j nsxk A
9
(c) f lh Hkh tuls s fo) f lh fk kr s w Zrk k o ik
vkafk Ik ls lgh ik tkus ij bl fok esa vius rFksa]
leqfpr flQkfjkksa oa lqgtkoksa ks fjiksZV s i esa lacafkr lke
izkfk kjh ks Hkstsxk oa bl fjiksZV h lwpuk fk kr rkZ oa
lacafkr tu lso ks Hkh nsxk A
kkjk 17(2) 14lke izkfk kjh k g rZO gksxk f og flQkfjrdquok h xbZ
kZokgh k vu j lacafkr tulso s fo) h xbZ
kZokgh h fjiksZV rhu ekg s Hkhrj yks kqDr ks izLrqr js
A
kkjk 17 (3) o 15 yks kqDr viuh xfrfofkksa h okfrsquokZ fjiksZV jkTiky k(4)
izLrqr jrk gS o jkTiky vius Lrj ij og fjiksZV jkT
fokku eMy esa izLrqr jokrsa gSa rkf tu izfrfufk
s
o
vkeampturk Hkh yks kqDr h xfrfofkksa o nksrsquokh tulso ksa s
fo) flQkfjrdquok h xbZ kZokgh o ml ij lke izkfk kjh
kjk h xbZ vuqorhZ kZokgh ks tku l sa A
fue 4 16fk kr jus gsrq fk kr rkZ ks 0 1000amp k kqY
10
Ukf LVkEi (Ukky kqY LVkEi) kxtk+ as esa vnk juk
iM+xk A ijUrq fk kr rkZ kjk kq rq izkFkZuk i= s Y ekQh gs
izLrqr jus ij yks qDr viu foos s miqDr ekeyk k s kfk kj l sa
eas kqY ks ekQ Hkh j l rk gS A
kkjk 8 (2) 17 yks qDr h n`frsquoV es f lh tuls s fo yxk k a o
vkjks s h HkyhHka p jus grs q f lh vU OfDr s f lh ika kfr tka
kZ k ml s vkpjk h Hkh tka s rksp juh vko gk
yks qDr lk jus es lke gkxk ijUrq yk kqDr s s OfDr k s a s s l
ks lquokbZ k o vius cpko eas lqcwr izLrqr jus k lefpr q
volj Hkh iznku jxk A s
fue 7 18 izkjfaHk tkap k vUokk lapkfyr jrs le yks qDr s k
lj kj h vuqefr ls f lh Hkh ts sUlh k OfDr k Oolkf ka
ftles fok fokskK bRkfn kkfey gSa s miqDr Qhl] sa ] k
Hkqxrku ij j[k l rk gS A
19 ks Z Hkh ukxfj yks qDr lxBu la s lecfUkr ksbZb k Hkh
lw w s vfk kj vfkfue 2005 s ikzokkuksa spuk] lpuk
vUrxZr izkIr j l rk gS A bl fok eas yks kqDr kkZy
11
s vojamplfpo o vkhk ks zek jkT tulpuk vfk kjh ow
lgk jkT tulw Spuk vfk kjh inukfer j fnk xk g A
bl fok eas vlarqV gkus s ij ukxfj lfpo yks qDr k
kkZy ftUgsa lwpuk s vfk kj vfkfue 2005 s vUrxZr
izFke vihfy izkfk kjh inukfer f k xk gS] ks vihy Hkh
j l rk gS A
22220000----yks qDr vfkfue 2003 s foLr`r izkokku o bl vfkfue k
s vUrxZr cuks xs yks qDr fue 2008 rFkk vU izklafx k
lw s lj kj h oS ZV wwwharyanagovin oapuk k clkb
yks qDr h oSclkbZV wwwhrlokayuktagovin ls izkIr k
f k tk l rk gS A vkSj vfk lpuk ow a lEi Z grs q fuEu
nw a0 rFkk bZampesy irs fuEuor~ gSjHkkk u amp
zzzzeeeekkkkaa aa kkkkkkkkZZZZyyyy kkkkkkkkjjjj nnnnwwwwjjjjHHHHkkkkkkkkkkkk uuuuaaaa0000 oooo QQQQSSSSDDDDllll uuuuaaaa0000
bbbbZZZZampampampampeeeessssyyyy vvvvkkkkbbbbzzzzZZ ZZ MMMMhhhh
1- yks kqDr gfjkkk pMhxlt 0172amp2713996 0172amp2540232
lokayuktahrynicin
2 jftLVordfkj] yks kqDr kkZy] gfjkkk A
0172amp2704369 amp
3- lfpo] yks kqDr kkZy] gfjkkk A
0172-2701321 amp
4- miamplfpo] yks kqDr kkZy gfjkkk A
0172amp2780172 amp
12
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
f jks o xqtkjs HkRrs k vfk kjh gksxk A fn slk OfDr tu
lso gS rks mls ml frfFk k fnu ks lj kjh M~wVh ij
mifLFkr ekuk tksxk rFkk og vius foHkkx ls k=k
HkRRkknSfu HkRRkk izkIr jus k vfk kjh gksxk A
kkjk 12 (3)o 7 yks kqDr kjk izRs tkap vlkoZtfu Ik ls h tksxh o fu014 (2)
frdquok kr rkZ o tkap ls izHkkfor gksus okys tulso h igpku
turk k izsl ks ugha crkbZ tksxh A ijUrq lwpuk s vfk kj
vfkfue 2005 s micUk bl micUk ij ykxw gksaxs A
kkjk 11 8 yks kqDr ksbZ tufrdquok kr izkIr gksus ij] fn slk mfpr
legts f og fk kr vUoskk jus yk gS rks og ml h
izkjfEHk tkap j l rk gS A izkjfEHk tkaaWap ls vUoskk jus
yk izkIr vkkkj izkIr ua gkus ij ekeys ks lekIr j
fk kr rkZ ks rnkuqlkj lwfpr j fnk tksxk A
kkjk 10 (3) 9iqfyl gokykr] tsy] kjk LFky k f lh Hkh cUnhxzg esa can
ksbZ OfDr Hkh yks kqDr ks i= fy[k l rk gS rFkk lacafkr
iqfyl vfk kjh] lacafkr tsy] kjk LFky k cUnhx`g s izHkkjh
k g rZO gksxk f ml i= ks fcuk [kksys rqjUr
8
yks qDr r igqpks A yk kqDr viuh la qrsquoVh ls ml i= ks k a s r
frdquok kr s Ik esa Loh kj j l rk gS A
kkjk 18(1) 10f lh frdquok kr h izkfIr ij f lh kksj vUk s fuokjk gsrq
fn yks kqDr mfpr legts rks og f lh Hkh tulso ks ksbZ
vUrfje funsZrdquok ns l rk gS A
kkjk 14 (1ampc) 11 yks kqDr f lh Hkh Hkwfe ij izosk j ml k losZkk]
fukkunsgh j l rk gS k ml k uDkk Hkh cuk l rk gSA
kkjk 16 12 f lh OfDr ks tkucwgt j] gtwBh o ihM+knkh o ek= ijsrdquokku
jus h n`frsquoV ls frdquok kr jrs gq Ikks tkus ij og vfk re
srhu orsquokZ r s lJe kjkokl k vfk re nl gtkj Ik
r s tqEkkZus k nksuksa k Hkkxhnkj gksxk A
kkjk 17 (1) 13 f lh frdquok kr h tkap s ckn fn yks kqDr lUrqV gk
rks ogamp
(v) f ksbZ vkjksi k fk kr lkfcr ugha gks ikkikbZ gS
s
rks
ekeys ks cUn j lacafkr lke izkfk kjh ks rnkuqlkj lwfpr
j nsxk A
9
(c) f lh Hkh tuls s fo) f lh fk kr s w Zrk k o ik
vkafk Ik ls lgh ik tkus ij bl fok esa vius rFksa]
leqfpr flQkfjkksa oa lqgtkoksa ks fjiksZV s i esa lacafkr lke
izkfk kjh ks Hkstsxk oa bl fjiksZV h lwpuk fk kr rkZ oa
lacafkr tu lso ks Hkh nsxk A
kkjk 17(2) 14lke izkfk kjh k g rZO gksxk f og flQkfjrdquok h xbZ
kZokgh k vu j lacafkr tulso s fo) h xbZ
kZokgh h fjiksZV rhu ekg s Hkhrj yks kqDr ks izLrqr js
A
kkjk 17 (3) o 15 yks kqDr viuh xfrfofkksa h okfrsquokZ fjiksZV jkTiky k(4)
izLrqr jrk gS o jkTiky vius Lrj ij og fjiksZV jkT
fokku eMy esa izLrqr jokrsa gSa rkf tu izfrfufk
s
o
vkeampturk Hkh yks kqDr h xfrfofkksa o nksrsquokh tulso ksa s
fo) flQkfjrdquok h xbZ kZokgh o ml ij lke izkfk kjh
kjk h xbZ vuqorhZ kZokgh ks tku l sa A
fue 4 16fk kr jus gsrq fk kr rkZ ks 0 1000amp k kqY
10
Ukf LVkEi (Ukky kqY LVkEi) kxtk+ as esa vnk juk
iM+xk A ijUrq fk kr rkZ kjk kq rq izkFkZuk i= s Y ekQh gs
izLrqr jus ij yks qDr viu foos s miqDr ekeyk k s kfk kj l sa
eas kqY ks ekQ Hkh j l rk gS A
kkjk 8 (2) 17 yks qDr h n`frsquoV es f lh tuls s fo yxk k a o
vkjks s h HkyhHka p jus grs q f lh vU OfDr s f lh ika kfr tka
kZ k ml s vkpjk h Hkh tka s rksp juh vko gk
yks qDr lk jus es lke gkxk ijUrq yk kqDr s s OfDr k s a s s l
ks lquokbZ k o vius cpko eas lqcwr izLrqr jus k lefpr q
volj Hkh iznku jxk A s
fue 7 18 izkjfaHk tkap k vUokk lapkfyr jrs le yks qDr s k
lj kj h vuqefr ls f lh Hkh ts sUlh k OfDr k Oolkf ka
ftles fok fokskK bRkfn kkfey gSa s miqDr Qhl] sa ] k
Hkqxrku ij j[k l rk gS A
19 ks Z Hkh ukxfj yks qDr lxBu la s lecfUkr ksbZb k Hkh
lw w s vfk kj vfkfue 2005 s ikzokkuksa spuk] lpuk
vUrxZr izkIr j l rk gS A bl fok eas yks kqDr kkZy
11
s vojamplfpo o vkhk ks zek jkT tulpuk vfk kjh ow
lgk jkT tulw Spuk vfk kjh inukfer j fnk xk g A
bl fok eas vlarqV gkus s ij ukxfj lfpo yks qDr k
kkZy ftUgsa lwpuk s vfk kj vfkfue 2005 s vUrxZr
izFke vihfy izkfk kjh inukfer f k xk gS] ks vihy Hkh
j l rk gS A
22220000----yks qDr vfkfue 2003 s foLr`r izkokku o bl vfkfue k
s vUrxZr cuks xs yks qDr fue 2008 rFkk vU izklafx k
lw s lj kj h oS ZV wwwharyanagovin oapuk k clkb
yks qDr h oSclkbZV wwwhrlokayuktagovin ls izkIr k
f k tk l rk gS A vkSj vfk lpuk ow a lEi Z grs q fuEu
nw a0 rFkk bZampesy irs fuEuor~ gSjHkkk u amp
zzzzeeeekkkkaa aa kkkkkkkkZZZZyyyy kkkkkkkkjjjj nnnnwwwwjjjjHHHHkkkkkkkkkkkk uuuuaaaa0000 oooo QQQQSSSSDDDDllll uuuuaaaa0000
bbbbZZZZampampampampeeeessssyyyy vvvvkkkkbbbbzzzzZZ ZZ MMMMhhhh
1- yks kqDr gfjkkk pMhxlt 0172amp2713996 0172amp2540232
lokayuktahrynicin
2 jftLVordfkj] yks kqDr kkZy] gfjkkk A
0172amp2704369 amp
3- lfpo] yks kqDr kkZy] gfjkkk A
0172-2701321 amp
4- miamplfpo] yks kqDr kkZy gfjkkk A
0172amp2780172 amp
12
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
yks qDr r igqpks A yk kqDr viuh la qrsquoVh ls ml i= ks k a s r
frdquok kr s Ik esa Loh kj j l rk gS A
kkjk 18(1) 10f lh frdquok kr h izkfIr ij f lh kksj vUk s fuokjk gsrq
fn yks kqDr mfpr legts rks og f lh Hkh tulso ks ksbZ
vUrfje funsZrdquok ns l rk gS A
kkjk 14 (1ampc) 11 yks kqDr f lh Hkh Hkwfe ij izosk j ml k losZkk]
fukkunsgh j l rk gS k ml k uDkk Hkh cuk l rk gSA
kkjk 16 12 f lh OfDr ks tkucwgt j] gtwBh o ihM+knkh o ek= ijsrdquokku
jus h n`frsquoV ls frdquok kr jrs gq Ikks tkus ij og vfk re
srhu orsquokZ r s lJe kjkokl k vfk re nl gtkj Ik
r s tqEkkZus k nksuksa k Hkkxhnkj gksxk A
kkjk 17 (1) 13 f lh frdquok kr h tkap s ckn fn yks kqDr lUrqV gk
rks ogamp
(v) f ksbZ vkjksi k fk kr lkfcr ugha gks ikkikbZ gS
s
rks
ekeys ks cUn j lacafkr lke izkfk kjh ks rnkuqlkj lwfpr
j nsxk A
9
(c) f lh Hkh tuls s fo) f lh fk kr s w Zrk k o ik
vkafk Ik ls lgh ik tkus ij bl fok esa vius rFksa]
leqfpr flQkfjkksa oa lqgtkoksa ks fjiksZV s i esa lacafkr lke
izkfk kjh ks Hkstsxk oa bl fjiksZV h lwpuk fk kr rkZ oa
lacafkr tu lso ks Hkh nsxk A
kkjk 17(2) 14lke izkfk kjh k g rZO gksxk f og flQkfjrdquok h xbZ
kZokgh k vu j lacafkr tulso s fo) h xbZ
kZokgh h fjiksZV rhu ekg s Hkhrj yks kqDr ks izLrqr js
A
kkjk 17 (3) o 15 yks kqDr viuh xfrfofkksa h okfrsquokZ fjiksZV jkTiky k(4)
izLrqr jrk gS o jkTiky vius Lrj ij og fjiksZV jkT
fokku eMy esa izLrqr jokrsa gSa rkf tu izfrfufk
s
o
vkeampturk Hkh yks kqDr h xfrfofkksa o nksrsquokh tulso ksa s
fo) flQkfjrdquok h xbZ kZokgh o ml ij lke izkfk kjh
kjk h xbZ vuqorhZ kZokgh ks tku l sa A
fue 4 16fk kr jus gsrq fk kr rkZ ks 0 1000amp k kqY
10
Ukf LVkEi (Ukky kqY LVkEi) kxtk+ as esa vnk juk
iM+xk A ijUrq fk kr rkZ kjk kq rq izkFkZuk i= s Y ekQh gs
izLrqr jus ij yks qDr viu foos s miqDr ekeyk k s kfk kj l sa
eas kqY ks ekQ Hkh j l rk gS A
kkjk 8 (2) 17 yks qDr h n`frsquoV es f lh tuls s fo yxk k a o
vkjks s h HkyhHka p jus grs q f lh vU OfDr s f lh ika kfr tka
kZ k ml s vkpjk h Hkh tka s rksp juh vko gk
yks qDr lk jus es lke gkxk ijUrq yk kqDr s s OfDr k s a s s l
ks lquokbZ k o vius cpko eas lqcwr izLrqr jus k lefpr q
volj Hkh iznku jxk A s
fue 7 18 izkjfaHk tkap k vUokk lapkfyr jrs le yks qDr s k
lj kj h vuqefr ls f lh Hkh ts sUlh k OfDr k Oolkf ka
ftles fok fokskK bRkfn kkfey gSa s miqDr Qhl] sa ] k
Hkqxrku ij j[k l rk gS A
19 ks Z Hkh ukxfj yks qDr lxBu la s lecfUkr ksbZb k Hkh
lw w s vfk kj vfkfue 2005 s ikzokkuksa spuk] lpuk
vUrxZr izkIr j l rk gS A bl fok eas yks kqDr kkZy
11
s vojamplfpo o vkhk ks zek jkT tulpuk vfk kjh ow
lgk jkT tulw Spuk vfk kjh inukfer j fnk xk g A
bl fok eas vlarqV gkus s ij ukxfj lfpo yks qDr k
kkZy ftUgsa lwpuk s vfk kj vfkfue 2005 s vUrxZr
izFke vihfy izkfk kjh inukfer f k xk gS] ks vihy Hkh
j l rk gS A
22220000----yks qDr vfkfue 2003 s foLr`r izkokku o bl vfkfue k
s vUrxZr cuks xs yks qDr fue 2008 rFkk vU izklafx k
lw s lj kj h oS ZV wwwharyanagovin oapuk k clkb
yks qDr h oSclkbZV wwwhrlokayuktagovin ls izkIr k
f k tk l rk gS A vkSj vfk lpuk ow a lEi Z grs q fuEu
nw a0 rFkk bZampesy irs fuEuor~ gSjHkkk u amp
zzzzeeeekkkkaa aa kkkkkkkkZZZZyyyy kkkkkkkkjjjj nnnnwwwwjjjjHHHHkkkkkkkkkkkk uuuuaaaa0000 oooo QQQQSSSSDDDDllll uuuuaaaa0000
bbbbZZZZampampampampeeeessssyyyy vvvvkkkkbbbbzzzzZZ ZZ MMMMhhhh
1- yks kqDr gfjkkk pMhxlt 0172amp2713996 0172amp2540232
lokayuktahrynicin
2 jftLVordfkj] yks kqDr kkZy] gfjkkk A
0172amp2704369 amp
3- lfpo] yks kqDr kkZy] gfjkkk A
0172-2701321 amp
4- miamplfpo] yks kqDr kkZy gfjkkk A
0172amp2780172 amp
12
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
(c) f lh Hkh tuls s fo) f lh fk kr s w Zrk k o ik
vkafk Ik ls lgh ik tkus ij bl fok esa vius rFksa]
leqfpr flQkfjkksa oa lqgtkoksa ks fjiksZV s i esa lacafkr lke
izkfk kjh ks Hkstsxk oa bl fjiksZV h lwpuk fk kr rkZ oa
lacafkr tu lso ks Hkh nsxk A
kkjk 17(2) 14lke izkfk kjh k g rZO gksxk f og flQkfjrdquok h xbZ
kZokgh k vu j lacafkr tulso s fo) h xbZ
kZokgh h fjiksZV rhu ekg s Hkhrj yks kqDr ks izLrqr js
A
kkjk 17 (3) o 15 yks kqDr viuh xfrfofkksa h okfrsquokZ fjiksZV jkTiky k(4)
izLrqr jrk gS o jkTiky vius Lrj ij og fjiksZV jkT
fokku eMy esa izLrqr jokrsa gSa rkf tu izfrfufk
s
o
vkeampturk Hkh yks kqDr h xfrfofkksa o nksrsquokh tulso ksa s
fo) flQkfjrdquok h xbZ kZokgh o ml ij lke izkfk kjh
kjk h xbZ vuqorhZ kZokgh ks tku l sa A
fue 4 16fk kr jus gsrq fk kr rkZ ks 0 1000amp k kqY
10
Ukf LVkEi (Ukky kqY LVkEi) kxtk+ as esa vnk juk
iM+xk A ijUrq fk kr rkZ kjk kq rq izkFkZuk i= s Y ekQh gs
izLrqr jus ij yks qDr viu foos s miqDr ekeyk k s kfk kj l sa
eas kqY ks ekQ Hkh j l rk gS A
kkjk 8 (2) 17 yks qDr h n`frsquoV es f lh tuls s fo yxk k a o
vkjks s h HkyhHka p jus grs q f lh vU OfDr s f lh ika kfr tka
kZ k ml s vkpjk h Hkh tka s rksp juh vko gk
yks qDr lk jus es lke gkxk ijUrq yk kqDr s s OfDr k s a s s l
ks lquokbZ k o vius cpko eas lqcwr izLrqr jus k lefpr q
volj Hkh iznku jxk A s
fue 7 18 izkjfaHk tkap k vUokk lapkfyr jrs le yks qDr s k
lj kj h vuqefr ls f lh Hkh ts sUlh k OfDr k Oolkf ka
ftles fok fokskK bRkfn kkfey gSa s miqDr Qhl] sa ] k
Hkqxrku ij j[k l rk gS A
19 ks Z Hkh ukxfj yks qDr lxBu la s lecfUkr ksbZb k Hkh
lw w s vfk kj vfkfue 2005 s ikzokkuksa spuk] lpuk
vUrxZr izkIr j l rk gS A bl fok eas yks kqDr kkZy
11
s vojamplfpo o vkhk ks zek jkT tulpuk vfk kjh ow
lgk jkT tulw Spuk vfk kjh inukfer j fnk xk g A
bl fok eas vlarqV gkus s ij ukxfj lfpo yks qDr k
kkZy ftUgsa lwpuk s vfk kj vfkfue 2005 s vUrxZr
izFke vihfy izkfk kjh inukfer f k xk gS] ks vihy Hkh
j l rk gS A
22220000----yks qDr vfkfue 2003 s foLr`r izkokku o bl vfkfue k
s vUrxZr cuks xs yks qDr fue 2008 rFkk vU izklafx k
lw s lj kj h oS ZV wwwharyanagovin oapuk k clkb
yks qDr h oSclkbZV wwwhrlokayuktagovin ls izkIr k
f k tk l rk gS A vkSj vfk lpuk ow a lEi Z grs q fuEu
nw a0 rFkk bZampesy irs fuEuor~ gSjHkkk u amp
zzzzeeeekkkkaa aa kkkkkkkkZZZZyyyy kkkkkkkkjjjj nnnnwwwwjjjjHHHHkkkkkkkkkkkk uuuuaaaa0000 oooo QQQQSSSSDDDDllll uuuuaaaa0000
bbbbZZZZampampampampeeeessssyyyy vvvvkkkkbbbbzzzzZZ ZZ MMMMhhhh
1- yks kqDr gfjkkk pMhxlt 0172amp2713996 0172amp2540232
lokayuktahrynicin
2 jftLVordfkj] yks kqDr kkZy] gfjkkk A
0172amp2704369 amp
3- lfpo] yks kqDr kkZy] gfjkkk A
0172-2701321 amp
4- miamplfpo] yks kqDr kkZy gfjkkk A
0172amp2780172 amp
12
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
Ukf LVkEi (Ukky kqY LVkEi) kxtk+ as esa vnk juk
iM+xk A ijUrq fk kr rkZ kjk kq rq izkFkZuk i= s Y ekQh gs
izLrqr jus ij yks qDr viu foos s miqDr ekeyk k s kfk kj l sa
eas kqY ks ekQ Hkh j l rk gS A
kkjk 8 (2) 17 yks qDr h n`frsquoV es f lh tuls s fo yxk k a o
vkjks s h HkyhHka p jus grs q f lh vU OfDr s f lh ika kfr tka
kZ k ml s vkpjk h Hkh tka s rksp juh vko gk
yks qDr lk jus es lke gkxk ijUrq yk kqDr s s OfDr k s a s s l
ks lquokbZ k o vius cpko eas lqcwr izLrqr jus k lefpr q
volj Hkh iznku jxk A s
fue 7 18 izkjfaHk tkap k vUokk lapkfyr jrs le yks qDr s k
lj kj h vuqefr ls f lh Hkh ts sUlh k OfDr k Oolkf ka
ftles fok fokskK bRkfn kkfey gSa s miqDr Qhl] sa ] k
Hkqxrku ij j[k l rk gS A
19 ks Z Hkh ukxfj yks qDr lxBu la s lecfUkr ksbZb k Hkh
lw w s vfk kj vfkfue 2005 s ikzokkuksa spuk] lpuk
vUrxZr izkIr j l rk gS A bl fok eas yks kqDr kkZy
11
s vojamplfpo o vkhk ks zek jkT tulpuk vfk kjh ow
lgk jkT tulw Spuk vfk kjh inukfer j fnk xk g A
bl fok eas vlarqV gkus s ij ukxfj lfpo yks qDr k
kkZy ftUgsa lwpuk s vfk kj vfkfue 2005 s vUrxZr
izFke vihfy izkfk kjh inukfer f k xk gS] ks vihy Hkh
j l rk gS A
22220000----yks qDr vfkfue 2003 s foLr`r izkokku o bl vfkfue k
s vUrxZr cuks xs yks qDr fue 2008 rFkk vU izklafx k
lw s lj kj h oS ZV wwwharyanagovin oapuk k clkb
yks qDr h oSclkbZV wwwhrlokayuktagovin ls izkIr k
f k tk l rk gS A vkSj vfk lpuk ow a lEi Z grs q fuEu
nw a0 rFkk bZampesy irs fuEuor~ gSjHkkk u amp
zzzzeeeekkkkaa aa kkkkkkkkZZZZyyyy kkkkkkkkjjjj nnnnwwwwjjjjHHHHkkkkkkkkkkkk uuuuaaaa0000 oooo QQQQSSSSDDDDllll uuuuaaaa0000
bbbbZZZZampampampampeeeessssyyyy vvvvkkkkbbbbzzzzZZ ZZ MMMMhhhh
1- yks kqDr gfjkkk pMhxlt 0172amp2713996 0172amp2540232
lokayuktahrynicin
2 jftLVordfkj] yks kqDr kkZy] gfjkkk A
0172amp2704369 amp
3- lfpo] yks kqDr kkZy] gfjkkk A
0172-2701321 amp
4- miamplfpo] yks kqDr kkZy gfjkkk A
0172amp2780172 amp
12
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
s vojamplfpo o vkhk ks zek jkT tulpuk vfk kjh ow
lgk jkT tulw Spuk vfk kjh inukfer j fnk xk g A
bl fok eas vlarqV gkus s ij ukxfj lfpo yks qDr k
kkZy ftUgsa lwpuk s vfk kj vfkfue 2005 s vUrxZr
izFke vihfy izkfk kjh inukfer f k xk gS] ks vihy Hkh
j l rk gS A
22220000----yks qDr vfkfue 2003 s foLr`r izkokku o bl vfkfue k
s vUrxZr cuks xs yks qDr fue 2008 rFkk vU izklafx k
lw s lj kj h oS ZV wwwharyanagovin oapuk k clkb
yks qDr h oSclkbZV wwwhrlokayuktagovin ls izkIr k
f k tk l rk gS A vkSj vfk lpuk ow a lEi Z grs q fuEu
nw a0 rFkk bZampesy irs fuEuor~ gSjHkkk u amp
zzzzeeeekkkkaa aa kkkkkkkkZZZZyyyy kkkkkkkkjjjj nnnnwwwwjjjjHHHHkkkkkkkkkkkk uuuuaaaa0000 oooo QQQQSSSSDDDDllll uuuuaaaa0000
bbbbZZZZampampampampeeeessssyyyy vvvvkkkkbbbbzzzzZZ ZZ MMMMhhhh
1- yks kqDr gfjkkk pMhxlt 0172amp2713996 0172amp2540232
lokayuktahrynicin
2 jftLVordfkj] yks kqDr kkZy] gfjkkk A
0172amp2704369 amp
3- lfpo] yks kqDr kkZy] gfjkkk A
0172-2701321 amp
4- miamplfpo] yks kqDr kkZy gfjkkk A
0172amp2780172 amp
12
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
CITIZENS CHARTER
LOKAYUKTA HARYANA
AN ORGANIZATION COMMITTED TO REDRESSAL
OF COMPLAINTS OF THE COMMON MAN
AGAINST PUBLIC SERVANTS OF HARYANA STATE
OUR MOTTO- A TOTAL CORRUPTION-FREE GOVERNANCE
13
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
LOCATION OF OFFICE
HARYANA NEW SECRETARIAT BUILDING
NEAR BUS STAND
SECTOR-17 CHANDIGARH
14
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
INTRODUCTION - The institution of Lokayukta or ombudsman as it is
known in other countries has been constituted under an Act of State Legislature in the
year 2003 to provide the common man a relatively less expensive easier less time-
consuming and less complicated means for redressal of grievances against any public
servant of Haryana State
The institution of Lokayukta is a quasi-judicial body committed to enquire into
problems faced during peoples interaction with public servant and also complaints of
corruption andor misuse of official position relating to public servant of Haryana It is a
step to ensure a greater degree of accountability in Governance empowering the common
man in the spirit of the Directive Principles enshrined in the Constitution
Main Characteristics Of Lokayukta Organization and Rights Of Common Man in
respect of this Organization as enshrined in the Haryana Lokayukta Act 2002 and
Haryana Lokayukta (Functions Powers Inquiry and Investigation) Rules 2008
(1) Definition of Public Servant has been considerably broadened and the following
office bearers have been termed as public servants-
(Sec a) Chief Minister Ministers amp MLAs
2(m)
b) Any office bearer in Govt Deptts State Boards amp Corporations
Companies and Cooperative Societies
c) Any Office bearer in Municipal Bodies amp Panchayat Samities
d) VC Pro VC and Registrar in Universities
e) Office Bearers in any Statutory or Non-Statutory Bodies registered or
constituted by State of Haryana
15
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
(Sec 10) (2)(i) Any aggrieved person himself or if he is dead or unable to act
himself any person on his behalf who in law represents his estate or is
permitted to act on his behalf may make a complaint on his behalf
(ii) Any person may make a complaint wherein an allegation against
a public servant is levelled in respect of following-
(Sec 2(b)(i) (a) That the public servant has knowingly and intentionally abused his
position as such to obtain undue gain or favour to himself or to any
other person or to cause undue hardship or harm to any other person
(Sec 2b(ii) (b) That the public servant has discharged his official duties having been
influenced by personal interest or improper or corrupt motives
(Sec 2b(iii) (c) That the public servant is guilty of corruption and lacks the integrity
in his capacity as such
(Sec 2b(iv) (d) That the public servant possesses pecuniary resources or property
disproportionate to his known source of income and such pecuniary
resources or property is held by the public servant personally or by any
member of his family or by some other person on his behalf
Sec10(2) amp 3 The complainant is required to mention his name full address name
Rule 3
and official designation address of public servant against whom
complaint is preferred alongwith allegation(s)grievance(s) against such
public servant in detail The complainant is also required to submit an
affidavit in support of his complaint made by him
Sec8(1) 4 The Lokayukta may on receipt of a reference from Govt proceed to
enquire into allegations or the grievances made against a public servant
16
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
Sec 13 5 Lokayukta while investigating the allegations contained in public
complaint against a public servant may summon and examine any record
of any public office of State of Haryana or summon and examine any
person Lokayukta may require any person to divulge any information or
to produce any document for the purpose of any enquiry or
investigation For this purpose he enjoys vast powers of a civil court
under the provisions of CPC 1908 namely-
(i) Summoning and enforcing the attendance of any person and
examining him on oath
(ii) requiring the discovery and production of any document
(iii) receiving evidence on affidavits
(iv) requisitioning any public record or copy thereof from any court
or office and
(v) issuing commissions for the examination of witnesses or
documents
Rule 8(2) 6 During the course of preliminary enquiry or investigation if any
person appears before Lokayukta for giving evidence or to produce any
document he would be given a certificate to this effect by Lokayukta
office If such a person is employed in private service he or she shall
not be deemed absent from duty during this period Such person would
be given travelling expenditure incurred and subsistence allowance as
may be permitted by the Lokayukta The person who is not in private
service shall also be entitled to actual travelling expenditure incurred by
17
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
him and subsistence allowance If such person is a public servant he
shall be treated as on duty on that day or date and he shall be entitled to
claim TADA from his Deptt
Act 12(3) 7 Subject to provisions of RTI Act 2005 every investigation shall be
Rule 14(2)
conducted in private by Lokayukta and identity of complainant and
public servant affected by investigation shall not be disclosed to public
or press
Sec11 8 On receipt of a public complaint the Lokayukta may hold a
preliminary enquiry to ascertain whether the complaint deserves to be
investigated If no sufficient grounds for conducting investigation are
ascertained the matter will be closed and complainant informed
accordingly
Sec10(3) 9 Even a person lodged in police custody jail or in any asylum or
custodial place may write a letter to Lokayukta and it would be duty of
the Police Officer Incharge of such Jail Asylum or Custodial place to
immediately forward that letter to Lokayukta unopened and Lokayukta
may if he is satisfied treat that letter as a complaint
Sec18(i) 10 Lokayukta may issue interim direction to any of public servants if
he so deems fit to avoid grave injustice on receipt of a complaint
Sec14 (1-(b) 11 Lokayukta may enter upon any land and survey demarcate or
prepare the map of the same
Sec16 12 Any person found willfully and maliciously making false and
vexatious complaint shall be punished with rigorous imprisonment
18
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
which may extend to three years or with fine which may extend to ten
thousand rupees or both
Sec17(1) 13 If after inquiry in respect of a complaint the Lokayukta is
satisfied-
(a) that no allegation or grievance has been substantiated he shall close
the case and intimate the competent authority concerned accordingly
(b) that all or any of the allegations or grievances have or has been
substantiated either wholly or partly he shall by report in writing
communicate his findings appropriate recommendations and
suggestions to the competent authority and intimate the complainant and
the public servant concerned about his having made the report
Sec17(2) 14 The Competent authority is duty bound to examine and to inform
the Lokayukta of the action taken against the public servant on his report
within a period of three months
Sec17(3)amp(4) 15 Lokayukta presents a consolidated annual report of his activities to
the Governor and the Governor in turn causes the same to be placed
before State Legislature so that public representatives as well as public
at large may come to know the activities of Lokayukta as well as action
recommended against guilty public servants and follow-up action taken
thereupon
Rule 4 16 The complainant shall have to pay a fee of Rs one thousand in the
form of Judicial Stamps (Court fee stamps) for lodging a complaint
Provided that the Lokayukta may on an application made by the
19
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
complainant in his discretion waive the requirement of payment of fee
in appropriate cases
Sec8(2) 17 The Lokayukta may enquire into any act or conduct of any person
other than a public servant if the same is necessary in his view for
proper enquiry into allegation of misconduct against a public servant
provided that the Lokayukta shall give such person reasonable
opportunity of being heard and to produce evidence in his defence
Rule 7 18 While conducting a preliminary inquiry or an investigation the
Lokayukta may engage any agency or person or professionals including
subject experts etc on payment of a reasonable fee with the approval of
the Government
19 Any citizen can obtain any information regarding Lokayukta
organization under the provisions of RTI Act 2005 The Under
Secretary and Superintendent Oo Lokayukta have been designated as
State Public Information Officer and Asstt State Public Information
Officer respectively in this respect On being dissatisfied in this regard a
citizen can appeal to ldquoThe Secretary Oo Lokayukta who has been
designated as First Appellate Authority under the RTI Act 2005
20 The detailed provisions of the Lokayukta Act 2003 and Haryana
Lokayukta Rules 2008 framed thereunder the organizational chart and
other relevant information can be had from the website of the Haryana
Government wwwharyanagovin and Lokayukta website
wwwhrlokayuktagovin
20
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21
For further information the following numbers and e-mail addresses
may also be contacted-
Sr
No
Office Bearers Telephone No
amp FAX No
e-mail ID
1 Lokayukta
Haryana
Chandigarh
0172-2713996
0172-2540232
lokayuktahrynicin
2 Registrar Oo
Lokayukta
Haryana
Chandigarh
0172-2704369 -
3 Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2711694 -
4 The Deputy
Secretary Oo
Lokayukta
Haryana
Chandigarh
0172-2780172 -
21