Venezuela TDU Presentation

8/10/2019 Venezuela TDU Presentation

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Agenda

What is TDU?

Que es TDU?

How it Works

Como Funciona?

Important Files & Links Archivos

Archivos Importantes y Links

Why the US has had problems

Problemas en Estados Unidos

The Benefits of TDU Los Beneficios de TDU


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TDU What is it?

The Template Download Utility is an Exclusive NCRoffering (stand alone application) developed byDundee. It facilitates the installation of currencytemplates in NCR ATMs enabled for BNA IntelligentCash Deposit (Glory).

PID #D535-0004-0000 (Pasa Estados Unidos)US Currency Template for BNA (Glory)

Release 03.01.01is the latest (NXG color $5 support)

D535-0004-Z000 for customers on Template Maintenance

Glory BV/ABV BNA only (not Fujitsu GBNA)

All ATMs configured with a Glory Cash Acceptor cansupport the Currency Template Download Utility.


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How it works :

Essential Hardware & Software Requirements:

A Glory Cash Acceptor (BNA1 or BNA2), with template memory card if (BV)

The appropriate Maintenance port connections between the BNA Cash Acceptorand the ATM core. ABVis USB.

The Template Download Utility (TDU) - program resident on the ATM

Digital Certificate (tdu.cer) installed immediately after TDU is installed

If ABV, then the ABV USB Driver and cable are required.

The appropriate Currency Template in the form of a CAB. And pcbna.ini

(Inside MSI on CD#2)

CD #1 Template Download Utility Installs the TDU application, Digital Certificate, and ABV USB Driver if needed.

CD #2 USD21BN-40A-M-06NCombined Template Places the CAB and INI in the \Glory folder via Copy File, then initiates a reset.


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How it works contd TDU is invoked automatically as part of the APTRA Platform Start-up. A Template update is performed whenever TDU finds a .CAB and .ini file in any of the

following:

The ATMs floppy disk drive

The CD-ROM Drive

USB port

The HDD in the C:\ProgramFiles\NCR APTRA\BNATemplateDownload\Gloryfolder if

TDU Release 03.00.00

TDU Sequence of Events

First, TDU finds a CAB and pcbna.ini in one of the above and extracts the .CAB

Next, TDU verifies the digital signature of the .CAB file

If verification is successful then TDU executes the TUP.EXE contained in the CAB.

Finally, TUP reprograms the template resident in the BNA with the new template, andupdates the new Master ATM Currency Configuration (pcbna.ini) file in the\RS232BunchNoteAcceptor folder.

If TUP successfully loads the .CAB file and pcbna.ini, then the two files plus an Error.log aresaved to C:\Program Files\NCR APTRA\BNATemplateDownload\Glory\backup

Note: This is a move not a copy so the CAB and .INI files are effectively deleted from the\Glory folder. This is in order to prevent repetition of that particular download on any subsequentstart-up.


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How it works contd

This is not the standard method of loadingTemplates in the USA and can cause problems.(Se podria utilzar en Venezuela)

If the .CAB and INI files are loaded from flex, CD or USB flash drive (using thenon-copy file method) then the files are not moved to the \Backup directory, butremain on the removable media.Note: The medium must be removed from the ATM when the download hascompleted, and stored for back-up purposes. If it is not removed, then on nextstart-up the same download will be repeated.


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(ABV) Alternate Bill Validator


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Important Files & Links TDU Release 03.00.00 Bulletin (Dundee)

Combined Template USD21BN-40-M-06NCAB pcbna.ini & 03.01.01 install instructions

Pcbna.ini


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Important Files & Links

Error.log examples (ABV)

Install Instructions and other docs at:

FSD Americas Self-Service APTRA Web Site

http://ncrwss1.ncr.com/stdedge/Enhanced%20Deposits/Forms/AllItems.aspx
http://ncrwss1.ncr.com/stdedge/Enhanced%20Deposits/Forms/AllItems.aspxhttp://ncrwss1.ncr.com/stdedge/Enhanced%20Deposits/Forms/AllItems.aspx


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Location & Path of TDU components\BNATemplateDownload contents


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Location & Path of TDU components\BNATemplateDownload\Glory contents


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Location & Path of TDU components\BNATemplateDownload\Glory\Backup contents


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ABV USB Driver (UdxUsb.sys)


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ABV USB Driver (UdxUsb.sys)


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Template Download Utility


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Examples of common US Problems

User not reading Instructions (Very common)

Safe opened during Flash (BNA missing 24V)

USB Driver not loaded (check in Control Panel)

USB Cable not connected or missing (see slide 12)

ATM Software Restore writes over pcbna.ini file

(Check in \RS232BunchNoteAcceptor folder)

Incorrect pcbna.ini (click on good example on slide 13)


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Benefits of TDU Customer & NCR

Ease of new template implementation!!

The ability to update templates via CD, utilizing the CopyFile utility.

If Remote Software Distribution is used, no human

intervention is required at the ATM. A silent install wouldmean that there is no need to plan for a service visit torun the CD or change the memory card.

Time and cost to upgrade the whole network is reduced asthe customer is not dependent on waiting for a CE to carryout each installation. In addition, the update can beperformed during the customers quiet time.

Reduced requirement for WCS or Professional Servicesintervention.


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Benefits of TDU 250 unit exampleWithout TemplateDownload Utility

(Example 1)

With Template DownloadUtility

(Example 2)

TDU + Remote SoftwareDistribution(Example 3)

1 New Template developedin Japan

New Template Developedin Japan

New Template DevelopedIn Japan

2 Template file .exe releasedto country

Template file .CAB andpcbna.ini released to country

Template file .CAB andpcbna.ini released to country

3 New template file .exewritten into 250programmable memorycards. (Requires laptopand Glory software)

New Template file .CAB andpcbna.ini burned onto 250CD-ROMs.

New Template file .CAB andpcbna.ini dispatched electronicallyto customers central distribution

point.

4 Schedule 250 site visits forCEs

Distribute 250 CD-ROMS torequired branch locations.

(Orderable through IPP)

New template file downloadedsimultaneously to 250 networked

locations

5 CEs execute 250 sitevisits to install memorycard & update pcbna.ini.

Upgrades done in branch byCE, First Line Maintenanceor staff.

No step required

Documents

Venezuela TDU Presentation