Vomadvanced Install

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VeritasOperations Manager

Advanced 4.0 InstallationGuide


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VeritasOperations Manager Advanced 4.0 InstallationGuide

Thesoftware describedin this book is furnishedundera license agreement and may be used

only in accordance with the terms of the agreement.

Product version: 4.0

Documentation version: 4.0.2

Legal Notice

Copyright 2011 Symantec Corporation. All rights reserved.

Symantec, the Symantec logo, Veritas, and Veritas Storage Foundation are trademarks or

registered trademarks of Symantec Corporation or its affiliates in the U.S. and other

countries. Other names may be trademarks of their respective owners.

This Symantec product may contain third party software for which Symantec is required

to provide attribution to the third party (Third Party Programs). Some of the Third Party

Programs are availableunder open source or free software licenses.The License Agreement

accompanying the Software does not alter any rights or obligations you may have under

those opensource or freesoftware licenses. Please seethe Third Party Legal Notice Appendix

to this Documentation or TPIP ReadMe File accompanying this Symantec product for more

information on the Third Party Programs.

The product described in this document is distributed under licenses restricting its use,

copying, distribution, and decompilation/reverse engineering. No part of this document

may be reproduced in any form by any means without prior written authorization ofSymantec Corporation and its licensors, if any.

THE DOCUMENTATIONIS PROVIDED"ASIS" ANDALL EXPRESS OR IMPLIED CONDITIONS,

REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT,

ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO

BE LEGALLY INVALID.SYMANTECCORPORATION SHALLNOT BE LIABLE FORINCIDENTAL

OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING,

PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED

IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

The LicensedSoftwareand Documentation are deemed to be commercial computer software

as defined in FAR12.212 andsubjectto restricted rights as defined in FARSection 52.227-19

"Commercial Computer Software - Restricted Rights" and DFARS 227.7202, "Rights in

Commercial Computer Software or Commercial Computer Software Documentation", as

applicable, and any successor regulations. Any use, modification, reproduction release,

performance, display or disclosure of theLicensedSoftware andDocumentation by the U.S.

Government shall be solely in accordance with the terms of this Agreement.


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Symantec Corporation

350 Ellis Street

Mountain View, CA 94043

http://www.symantec.com
http://www.symantec.com/http://www.symantec.com/


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Technical Support

Symantec Technical Support maintains support centers globally. Technical

Supports primary role is to respond to specific queries about product features

and functionality. The Technical Support group also creates content for our online

Knowledge Base. The Technical Support group works collaboratively with the

other functional areas within Symantec to answer your questions in a timely

fashion. Forexample,theTechnical Support group works with Product Engineering

and Symantec Security Response to provide alerting services and virus definition

updates.

Symantecs support offerings include the following:

A range of support options that give you the flexibility to select the right

amount of service for any size organization Telephone and/or Web-based support that provides rapid response and

up-to-the-minute information

Upgrade assurance that delivers software upgrades

Global support purchased on a regional business hours or 24 hours a day, 7

days a week basis

Premium service offerings that include Account Management Services

For information about Symantecs support offerings, you can visit our Web site

at the following URL:

www.symantec.com/business/support/

All support services will be delivered in accordance with your support agreement

and the then-current enterprise technical support policy.

Contacting Technical Support

Customers with a current support agreement may access Technical Support

information at the following URL:


Before contacting Technical Support, make sure you have satisfied the systemrequirements that are listed in your product documentation. Also, you should be

at the computer on which the problem occurred, in case it is necessary to replicate

the problem.

When you contact Technical Support, please have the following information

available:

Product release level
http://www.symantec.com/business/support/http://www.symantec.com/business/support/http://www.symantec.com/business/support/http://www.symantec.com/business/support/


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Hardware information

Available memory, disk space, and NIC information

Operating system Version and patch level

Network topology

Router, gateway, and IP address information

Problem description:

Error messages and log files

Troubleshooting that was performed before contacting Symantec

Recent software configuration changes and network changes

Licensing and registration

If your Symantec product requires registrationor a license key, accessourtechnical

support Web page at the following URL:


Customer service

Customer service information is available at the following URL:


Customer Service is available to assist with non-technical questions, such as the

following types of issues:

Questions regarding product licensing or serialization

Product registration updates, such as address or name changes

General product information (features, language availability, local dealers)

Latest information about product updates and upgrades

Information about upgrade assurance and support contracts

Information about the Symantec Buying Programs

Advice about Symantec's technical support options

Nontechnical presales questions

Issues that are related to CD-ROMs or manuals
http://www.symantec.com/business/support/http://www.symantec.com/business/support/http://www.symantec.com/business/support/http://www.symantec.com/business/support/


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Support agreement resources

If you want to contact Symantec regarding an existing support agreement, please

contact the support agreement administration team for your region as follows:

[email protected] and Japan

[email protected], Middle-East, and Africa

[email protected] America and Latin America

About Symantec Connect

Symantec Connect is the peer-to-peer technical community site for Symantecs

enterprise customers. Participants can connect and share information with other

product users, including creating forum posts, articles, videos, downloads, blogs

and suggesting ideas, as well as interact with Symantec product teams and

Technical Support. Content is rated by the community, and members receive

reward points for their contributions.

http://www.symantec.com/connect/storage-management
mailto:[email protected]:[email protected]:[email protected]://www.symantec.com/connect/storage-managementhttp://www.symantec.com/connect/storage-managementmailto:[email protected]:[email protected]:[email protected]


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Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chapter 1 Planning your installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About VOM Advanced .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Architecture and deployment ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Planning tips for installing, configuring, and deploying VOM

Advanced .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Supported operating systems and browsers ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Network and firewall requirements ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the product documentation .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 2 Installing and configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Components included in VOM Advanced .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Downloading the VOM Advanced .exe file ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing the VOM Advanced Enterprise Server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuring VOM Advanced Enterprise Server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Verifying the installation .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Logging in to VOM Advanced .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Logging out of VOM Advanced .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Changing your password .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Uninstalling the VOM Advanced Enterprise Server ... . . . . . . . . . . . . . . . . . . . . . . . . . 19

Adding a VOM Management Server as a rollup source ... . . . . . . . . . . . . . . . . . . . . . . 19

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . 21

Contents


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Contents8


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Planning your installation

This chapter includes the following topics:

About VOM Advanced

Architecture and deployment

Planning tips for installing, configuring, and deploying VOM Advanced

Supported operating systems and browsers

Network and firewall requirements

Using the product documentation

About VOM AdvancedVeritas Operations Manager Advanced (VOM Advanced) improves storage service

management by aligning IT to business objectives. VOM Advanced offers business

information executives and storage administrators the following:

Global views of the storage that are assets mapped to your organization

Business insights into inventory utilization

On-demand customized reporting

Personalized Home pages for multiple users

VOM Advanced includes a central reporting interface for your storage

infrastructure that unifies information from multiple datacenters . It organizes

the information along the lines of your business. If you are a business information

executive, you can use VOM Advanced to view your storage environment at the

enterprise level. You can thendrill down into your organization's hierarchy, which

you can organize by location, departments, or any other logical business unit.

1Chapter


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This summarized information enables you to assess trends in your storage

environment, which you can then analyze to assign responsibility.

If you are a storage administrator, you can useVOM Advanced to identify capacity

trends and review storage inventory. You can also determine your storage costsper business unit. With this information, you can promote storage accountability

and decrease costs.

Table 1-1 On demand reporting in VOM Advanced

Choose any scopeChoose any report type

Enterprise

Geography

Application

Business unit Storage tier

Vendor

Array

Unclaimed storage

Capacity trending

Database, file system, or volume manager

utilization Burn rate

Billing detail

Inventory report

Use VOM Advanced to answer questions like the following:

Which hosts and file systems can I reclaim storage from?

How much free storage is there across the enterprise?

How much storage should I charge each department for?

Which databases grow out of control?

What will my tier 1 storage growth look like next year?

How is capacity trending in North America versus Europe?

How is storage allocated in the finance department?

How many expired Storage Foundation licenses need to be renewed across the

enterprise?

Storage administrators and business users operate VOM Advanced with Veritas

Operations Manager. /The Veritas Operations Manager provides reporting for a

single datacenter and is used at an operational level. But, VOM Advanced lets youaggregate storage information from multiple datacenters and view storage assets

by a variety of business dimensions. A business information executive can use

VOM Advanced to identify the trend of unclaimed tier 1 storage in your New York

and Zurich datacenters . You can then ask the storage administrators at each site

to use Veritas Operations Manager to find out whicharrays or LUNs are unclaimed.

Planning your installationAbout VOM Advanced

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Architecture and deploymentThe VOM Advanced Enterprise Server discovers information from your Veritas

Operations Manager (VOM)Managed Servers across multiple geographic locations.VOM Advanced aggregates that information, and creates reports. Thereports can

be enterprise-wide, or based on a specific datacenter , geography, or business unit.

Installing and configuring the VOM Advanced Enterprise Server involves the

following basic steps:

Installing and configuring VOM Management Servers

Installing and configuring VOM Advanced Enterprise Servers

Rolling up the VOMManagementServerdata to the VOMAdvanced Enterprise

Servers

Note: VOM Advanced can roll up data from VOM 4.0 RU1 and later versions. If

you are running an earlier version of VOM, be sure to upgrade to version 4.0 RU1

or a later version. If you use the VOM Storage Insight Add-on for Deep Array

Discovery and Mapping, upgrade to the 4.0 RU1 version of the Storage Insight

add-on.

You roll up VOM Management Server data to VOM Advanced by doing one of the

following:

Using the VOM Advanced Console

Running a script on each VOM Management Server

Planning tips for installing, configuring, and deployingVOM Advanced

To plan your VOM Advanced installation, do the following:

Select the VOM Advanced Enterprise Server hosts, and obtain administrator

privileges for those hosts

Use an operating system and browser that VOM Advanced supports.

Configurenetwork devices fordiscoveryandmanagement of VOMManagement

Servers.

Consider the VOM Advanced authentication and authorization options.

Open the required ports.

Planning your installationArchitecture and deployment


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Supported operating systems and browsersYou can install VOM Advanced ona system that runs one of the following operating

systems: Windows Server 2008 (64-bit)

Windows Server 2008 R2 (64-bit)

You can log in to the VOM Advanced Console using the following Web browsers:

Microsoft Internet Explorer 8 or 9

Mozilla Firefox 3.x or 4.x

For information about which versions of each browser is supported, refer to the

VeritasOperations Manager Advanced Release Notes.

Network and firewall requirementsTable 1-2 displays the default ports that VOM Advanced uses to transfer

information.

Note: Port numbers 14251 and 14254 are not fixed. If they are not free, VOM

Advanced chooses another available port.

Table 1-2Network and firewall requirements

Effect if

blocked

PurposeBidirectional

(Yes/No)

Initiator or

recipient

ProtocolPort

Can't add

VOM

Management

Server to

VOM

Enterprise

Server as a

source forrollup

VOM

Management

Server

contacts

VOM

Enterprise

Server and

vice versaduring add

source

operations

YesXprtld

(process) on

VOM

Management

Server and

VOM

Enterprise

Server

https5634

Planning your installationSupported operating systems and browsers

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Table 1-2 Network and firewall requirements (continued)

Effect if

blocked

PurposeBidirectional

(Yes/No)

Initiator or

recipient

ProtocolPort

Roll ups and

adding rollup

source

operations

fail

VOM

Management

Server

connects to

ASA database

NoDatabase

port on VOM

Management

Server

TCP/IP5636

Can't access

the VOM

Enterprise

Server GUI

View reports

and manage

the

Enterprise

Server

NoTomcat (Web

server) port

on VOM

Enterprise

Server

https14251

Can't display

Reports,

author or

administer

Cognos

reports, or

perform

content

administration

To access

Cognos Web

server for

displaying

reports in

VOM

Enterprise

Server GUI

NoApache (Web

server) port

on VOM

Enterprise

Server

https14254

Using the product documentationThe following guides provide information about VOM Advanced:

Veritas Operations Manager Advanced Getting Started Guide

Veritas Operations Manager Advanced InstallationGuide

Veritas Operations Manager AdvancedAdministrator's Guide

Veritas Operations Manager Advanced User'sGuide

For complete host operating system and system resource specifications, as well

as any known limitations or issues in this release, see the Veritas Operations

Manager AdvancedRelease Notes.

For information about the third-party software that this product uses, see the

Veritas Operations Manager AdvancedThird-Party License Agreements.

The latest version of the product documentation is available on the Symantec

Technical Support Web site at the following URL:

http://support.symantec.com

Planning your installationUsing the product documentation
http://support.symantec.com/http://support.symantec.com/


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For the late breaking news that is related to this release, use the following

Technote:

http://www.symantec.com/docs/TECH168072

Planning your installationUsing the product documentation

14
http://www.symantec.com/docs/TECH168072http://www.symantec.com/docs/TECH168072


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Installing and configuring

This chapter includes the following topics:

Components included in VOM Advanced

Downloading the VOM Advanced .exe file

Installing the VOM Advanced Enterprise Server

Configuring VOM Advanced Enterprise Server

Verifying the installation

Logging in to VOM Advanced

Logging out of VOM Advanced

Changing your password

Uninstalling the VOM Advanced Enterprise Server

Adding a VOM Management Server as a rollup source

Components included in VOM AdvancedTable 2-1 lists the software packages that are included in VOM Advanced.

Table 2-1 Software packages

DescriptionPackage name

Veritas Operations Manager package that is required on the

managed host

VRTSsfmh

VOM Advanced package for the Enterprise ServerVRTSvomes

2Chapter


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Downloading the VOM Advanced .exe fileYou can download VOM Advanced packages from the following URL:

http://go.symantec.com/vom

Note: You can download any latest patches available for the release from the

Symantec Operations Readiness Tools (SORT) Web site at

https://sort.symantec.com/patch/matrix.

Installing the VOM Advanced Enterprise ServerYou can install the VOM Advanced Enterprise Server on a Windows host.

To install the Enterprise Server

1 Make sure that the target host meets the operating system requirements.

See Supported operating systems and browsers on page 12.

2 Log on to the host as a user with administrator privileges.

3 Download and unzip the installation file.

4 Launch the installer. Run the VRTSvomes.exe file.

5 Click Install and follow the installation prompts.

6 After the installation is complete, click Finish.

The Web browser launches.

7 Configure VOM Advanced.

8 Verify that Enterprise Server is installed and the service is started.

Configuring VOM Advanced Enterprise ServerAfter you run the VOM Advanced installation wizard, the Web browser

configuration begins.

Installing and configuringDownloading the VOM Advanced .exe file

16
http://go.symantec.com/vomhttps://sort.symantec.com/patch/matrixhttps://sort.symantec.com/patch/matrixhttp://go.symantec.com/vom


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To configure VOM Advanced

1 In the authentication dialog, enter the Enterprise Server host's Administratoruser name and password.

2 On the ServerSetting page, correct the Enterprise Server name and IPaddress. The Enterprise Server name and IP address should be a name and

IP address that other systems on the network recognize.

For the server name, provide the FQDN if it is not already populated.

3 On the DatabaseSetting page, accept or change the Database location. Thislocation is the location of the ASA database that stores information you roll

up from your VOM Management Servers.

The default database directory is

%ALLUSERSPROFILE%\Symantec\VRTSvomer\db.

4 Click Next.

5 In the AnalyticsSetting page, optionally select EnableAnalyticsGatheringto allow Symantec to gather data on your VOM Advanced usage.

Later, if you want to enable or disable the analytics gathering feature, go to

Settings> Enterprise Server, and select or deselect EnableAnalytics

Gathering.

6 Click Configure.

Be patient. This process may take 15-20 minutes or longer.

7 ClickLaunchWebConsole to log on to the VOM Advanced Enterprise Server.

Verifying the installationYou verify the installation by making sure that the program is installed and the

services are started.

To verify the installation

1 On the Enterprise Server host, open the Windows Control Panel and launchAddorRemovePrograms.

2 Verify that VeritasOperationsManagerAdvanced is in the list of installedprograms.

3 On the WindowsServices panel, verify that the following services havestarted:

Veritas Storage FoundationMessagingService

Cognos10

Installing and configuringVerifying the installation


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SQLANYs_VOMER_

VOMAdvancedAuthenticationService

VOMAdvancedService

Logging in to VOM AdvancedAfter you install VOM Advanced, you can log in.

You need to log in with the Administrator user name and password until you

configure authentication and authorization for general access.

See Web browser requirements in the VOMAdvanced Release Notes.

To log in to VOM Advanced

1 On a client system that has a network connection to the VOM Advanced host,open a Web browser.

2 In the browsers address field, type the following URL and press Enter:

https://SERVER_NAME:14251/

where SERVER_NAME is the fully-qualified host name on which VOM

Advanced is installed.

3 In the Login page, type your user name and password in the respective fields.

VOM Advanced requires you to use theusername and password of the server's

administrativeaccount. Passwords are case sensitive, but user names are not.

4 Click Login.

The VOM AdvancedConsole displays.

Logging out of VOM AdvancedUse this procedure to exit VOM Advanced.

To log out of VOM Advanced

1 In the Console header, click Logout.2 After the Console disconnects from the VOM Advanced host, close your Web

browser.

Installing and configuringLogging in to VOM Advanced

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Changing your passwordVOM Advanced does not include user management functionality. You manage

privileges and passwords using the native OS commands or the administrationGUIforyour LDAP configuration or AD configuration. To configureauthentication,

you associate your LDAP configuration or AD configuration to VOM Advanced.

Uninstalling the VOM Advanced Enterprise ServerYou can uninstall the VOM Advanced Enterprise Server from a Windows host.

Note: If Veritas Operations Manager and VOM Advanced are on the same host,

uninstalling VOM Advanced does not uninstall VRTSsfmh.

To uninstall the VOM Advanced Enterprise Server

1 Log on to the target host as a user with administrator privileges.

2 On the Windows Control Panel, click AddorRemovePrograms.

3 From the list of installed programs, select VeritasOperationsManagerAdvanced.

4 Click Remove.

5 To confirm that you want to uninstall the Enterprise Server, click Yes.

6 Click OK to exit the message window.

Adding a VOM Management Server as a rollup sourceThis section provides a script for adding a VOM Management Server as a rollup

source to a VOM Advanced Enterprise Server. You generate the script on the

Enterprise Server, and then run it on each Management Server you want to add

as a source. You add Management Server sources to the Enterprise Server.

To add a VOM Management Server source, you need to know the VOM Management

Server administrator password. If you do not know the VOM Management Serveradministrator password, you can do the following:

Generate a script.

Send the script to the VOM Management Server administrator.

Ask the administrator to run the script on the VOM Management Server.

Installing and configuringChanging your password


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When the administrator runsthe script successfully, the VOM Management Server

is added as a rollup source for the VOM Advanced Enterprise Server. When the

VOM Management Serveris added as a rollup source, you canscheduledata rollup

operations.You can run the script on multiple VOM Management Servers from the VOM

Advanced enterprise user interface.

To generate the script for adding a VOM Management Server as a rollup source

On theVOMAdvanced EnterpriseServer,open a command window, andenter

the following:

C:\ProgramFiles\Veritas\VRTSsfmh\bin>perl.exe "c:\Program

Files\Veritas\VRTSvomer\bin\vomms_deploy.pl" --out script_name

The command generates a Perl script so its best toname the script with a .pl

extension, such as:

"C:\ProgramFiles\Veritas\VRTSsfmh\bin\perl.exe" "c:\Program

Files\Veritas\VRTSvomer\bin\vomms_deploy.pl" --out deploy.pl

To run the script on the VOM Management Server

1 Make the script an executable.

2 Do one of the following:

On UNIX, enter the following: /opt/VRTSsfmh/bin/perl /tmp/deploy.pl

On Windows, enter the following: "C:\Program

Files\Veritas\VRTSsfmh\bin\perl.exe"c:\temp\deploy.pl

Installing and configuringAdding a VOM Management Server as a rollup source

20


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C

componentsVOM Advanced 15

E

Enterprise Serverinstalling 16uninstalling 19verifying installation 17

enterprise servercomponents 15

exitingVOM Advanced 18

I

installingEnterprise Server 16

L

logging in 18logging out 18

M

managed hostcomponents 15

P

passwordschanging 19

U

uninstallingEnterprise Server 19

V

verifyingEnterprise Server installation 17

Veritas Operations Manager Advancedlogging in 18overview 9

VOM Advancedcomponents 15installing

Enterprise Server 16logging out 18

uninstalling 19VRTSsfmh components 15VRTSvomes components 15

Index

Documents

Vomadvanced Install