WECH_Survey 2010_Interim Analysis_Jonathan Martins

10.5.2010 WECHSurvey_InterimAnalysis

JonathanMartins LSE1

WECH – Survey 2010 Interim Analysis – 10.5.2010

This report presents the results of the analysis done after 68 interviews have been carried out with the residents of the community.

I.DEMOGRAPHICDATA 3A. BREAKDOWNLEASEHOLDER/TENANT 3B. AGESOFTHESAMPLE 31. AVERAGES 32. DISTRIBUTIONINBANDS 3C. GENDERDISTRIBUTION 7D. LONGTERMILLNESSORDISABILITIES 8E. WORKSTATUS 8

II.HOUSE/FLATDATA 9A. AVERAGEHOUSEHOLDSIZE 9B. AVERAGENUMBEROFROOMS 9C. OVERCROWDEDBYSEHSTANDARDS 9D. LENGTHOFRESIDENCE 9E. FORMERLY,WEREYOUAMEMBEROFANYOTHERHOUSINGORGANIZATION? 10

III.COMPARATIVEJUDGMENTS 10A. FEELINGSABOUTHOMES 10A. AVERAGES 10B. FORTHOSEWHOSAIDYES(QUESTION8): 11B. THINKINGABOUTTHENEIGHBOURHOOD 11A. AVERAGES 11B. FORTHOSEWHOSAIDYES(QUESTION8): 12A. THINKINGABOUTRELATIONSHIPSWITHOTHERSINTHENEIGHBOURHOOD 12A. AVERAGES 12B. FORTHOSEWHOSAIDYES(QUESTION8): 13B. THINKINGABOUTTHESOCIALANDTHECOMMUNITYLIFEINTHENEIGHBOURHOOD 13A. AVERAGES 13B. FORTHOSEWHOSAIDYES(QUESTION8): 14C. HOWWOULDRATETHESERVICESPROVIDEDBYWECHSTAFFCOMPAREDTOOTHERLANDLORSYOUMIGHTHAVEKNOWN? 14A. AVERAGES 14B. FORTHOSEWHOSAIDYES(QUESTION8): 15D. HOWMUCHYOUTHINKYOUCANINFLUENCETHOSETHATPROVIDEHOUSINGANDOTHERSERVICES? 15A. AVERAGES 15B. FORTHOSEWHOSAIDYES(QUESTION8): 16E. LIVINGINAWECHHOMEMAKESADIFFERENCETOYOURHEALTHANDLIFEGENERALLY 16A. AVERAGES 16B. FORTHOSEWHOSAIDYES(QUESTION8): 17

IV.WORKONHOME 17



A. REPAIRS 17B. NUMBERSOFREPAIRS 17C. COSTSOFREPAIRS 18

V.FRIENDSHIPSANDRELATIVES 18A.NUMBEROFPEOPLEKNOWNINTHEWECHAREA 18B.COMPARISONWITHTHEPREVIOUSSITUATION 18D. DOWECHDOANYTHINGTOLEADTOYOUMAKINGMOREFRIENDSANDACQUAINTANCES? 19E. IFYES,CANYOUSAYWHAT? 19F. CANYOUTHINKOFANYTHINGELSETHEYCOULDDO? 19G. HOWMANYOFYOURRELATIVESLIVEINTHISAREA? 20H. COMPARISONWITHTHEPREVIOUSSITUATION 20

VI.SHOPSANDSERVICES 20

VII.FEELINGSABOUTNEIGHBOURHOODS 20

VIII.FEELINGSABOUTWECH 23A. WHATISWECHANDWHATDOESITMEANTOYOU? 23B. WHOOWNSWECH? 24C. AREYOUINVOLVEDWITHWECH? 24D. HOW? 25

IX.INCOME 25

X.SATISFACTION 26

XI.CROSSTABULATIONS 26



I.DemographicData

A. BreakdownLeaseholder/Tenant

B. Agesofthesample

1. Averages

1st person

2nd person

3rd person

4th

person 5th

person 6th

person 7th

person 57,2 34,4 17,4 16,1 11,0 8,4 5,3

2. DistributioninbandsThe distribution of the age of the 1st person is as follows:

11,8%

88,2%Tenant

Leaseholder

0,00%2,00%4,00%6,00%8,00%10,00%

12,00%

14,00%

16,00%

Distribution of age of the interviewees



The distribution of the age of the 2nd person is as follows:

The distribution of the age of the 3rd person is as follows:

0,00%

5,00%

10,00%

15,00%

20,00%

25,00%Jusqu'à10

10à15

15à20

20à25

25à30

30à35

35à40

40à45

45à50

50à55

55à60

60à65

65à70

70à75

75à80

80à85

85à90

Distribution of the age of the 2nd person

0,00%10,00%20,00%30,00%

40,00%

Distribution of the age of the 3rd person



The distribution of the age of the 4th person is as follows:


0,00%

10,00%

20,00%

30,00%

40,00%

Distribution of the age of the 4th person

0,00%10,00%20,00%30,00%

40,00%

50,00%

Jusqu'à10

10à15 15à20 20à25 25à30 Plus






0,00%

20,00%

40,00%

60,00%

80,00%

Jusqu'à10 10à1515à20

Plus


0,00%20,00%40,00%60,00%80,00%

100,00%

Jusqu'à1010à15

Plus




C. Genderdistribution

M/F Quantities Frequency Quantities 1st Person M 30 44,1%

F 38 55,9% 68 2nd Person M 14 35,9%

F 25 64,1% 39 3rd Person M 13 46,4%

F 15 53,6% 28 4th Person M 5 26,3%

F 14 73,7% 19 5th Person M 4 30,8%

F 9 69,2% 13 6th Person M 5 55,6%

F 4 44,4% 9 7th Person M 3 100,0%

F 0 0,0% 3

44,1%55,9%

1stPerson

M

F

35,9%64,1%

2ndPerson

M

F

46,4%53,6%

3rdPerson

M

F

26,3%

73,7%

4thPerson

M

F

30,8%

69,2%

5thPerson

M

F

55,6%

44,4%

6thPerson

M

F

100,0%

0,0%

7thPerson

M

F



D. Long‐termillnessordisabilities

The following diagram displays the rate of disability or long-term illness by person:

E. Workstatus

The folowing diagram displays the work status by person:

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Person1

Person2

Person3

Person4

Person5

Person6

Person7

Person8

NO

YES

0%10%20%30%40%50%60%70%80%90%100%

Person1

Person2

Person3

Person4

Person5

Person6

Person7

PT

FT

Notworking



II.House/FlatData

A. AverageHouseholdSizeThe average household size of the sample is: 2,6 persons

B. AverageNumberofRoomsThe average number of rooms is: 3,5 rooms

C. OvercrowdedbySEHstandardsThe analysis of the situation will come later.

D. LengthofresidenceOn average, the residents have been living in a WECH property for: 12,7 years. The distribution is as follows:

0,00%5,00%10,00%15,00%20,00%25,00%30,00%35,00%

Jusqu'à5

5à10

10à15

15à20

20à25

25à30

30à35

35à40

40à50

50à60

Plus

23,88%

31,34%

20,90%

5,97%4,48%7,46%

0,00%0,00%4,48%

1,49%0,00%

Distribution of length of residence



E. Formerly,wereyouamemberofanyotherhousingorganization?

III.ComparativeJudgments

The objective is here to compare the overall levels of satisfaction between the situation prior to WECH management and the current situation under WECH.

A. Feelingsabouthomes

a. Averages

Questions WECH Previously Do you feel secure in your home (in terms of tenure

security)? 3.76 2.58

Do you feel safe in your home (in terms of safety

from break-ins, etc.)? 3.32 2.84

Is your home warm and comfortable? 3.51 2.36

Does your home have enough space for

everyone? 3.31 2.77

Are you proud of your home? 3.68 2.65

36,76%

63,24%

Formerly a member of another housing association

No

Yes



b. ForthosewhosaidYES(question8):

Questions WECH Previously Do you feel secure in your home (in terms of tenure

security)? 3.76 2.69

Do you feel safe in your home (in terms of safety

from break-ins, etc.)? 3.33 2.79

Is your home warm and comfortable? 3.58 2.36

Does your home have enough space for

everyone? 3.28 2.63

Are you proud of your home? 3.76 2.45

B. Thinkingabouttheneighbourhood

a. Averages

Questions WECH Previously Do you feel safe walking

after dark? 2.79 2.98

Do you feel the neighbourhood is friendly? 3.27 3.25

Do you feel at home in this area? 3.54 2.93

Do you feel neighbours are supportive in times when help is needed?

3.06 2.76

Are you happy for others elsewhere to know you

live in this area? 3.59 3.18




A. Thinkingaboutrelationshipswithothersintheneighbourhood

a. Averages

Questions WECH Previously Do you feel safe walking

after dark? 2.80 2.95

Do you feel the neighbourhood is friendly? 3.29 3.2

Do you feel at home in this area? 3.59 2.93

Do you feel neighbours are supportive in times when help is needed?

2.93 2.72

Are you happy for others elsewhere to know you

live in this area? 3.68 3.18

Questions WECH Previously Do you feel you know a good proportion of your

neighbours? 2.96 2.75

Do you feel there are good opportunities to bump into

your neighbours? 3.32 2.79

Does the housing organisation through

events and other means help in terms of meeting with neighbours in the

area?

3.31 1.74

Do you feel you can trust your neighbours? 3.13 2.9

Do you feel that residents in your neighbourhood are

close-knit community? 3.16 2.6




B. Thinkingaboutthesocialandthecommunitylifeintheneighbourhood

a. Averages

Questions WECH Previously Do you feel you know a good proportion of your

neighbours? 3.02 2.76

Do you feel there are good opportunities to bump into

your neighbours? 3.24 2.76

Does the housing organisation through

events and other means help in terms of meeting with neighbours in the

area?

3.33 1.67

Do you feel you can trust your neighbours? 3.21 2.77

Do you feel that residents in your neighbourhood are

close-knit community? 3.28 2.53

Questions WECH Previously Do you feel there is a

good community life in the area?

3.09 2.22

Do you feel able to get involved in activities that foster community life?

2.77 1.80

Does you feel that the area is a good one to

encourage people to get involved in voluntary

activities?

3.10 1.94

How would you rate your own level of voluntary and

community activity? 2.13 1.76

How important is the housing organisation in

fostering community and voluntary activities?

3.18 1.79




C. HowwouldratetheservicesprovidedbyWECHstaffcomparedtootherlandlorsyoumighthaveknown?

a. Averages

Questions WECH Previously Do you feel there is a

good community life in the area?

3.20 2.22

Do you feel able to get involved in activities that foster community life?

2.93 1.76

Does you feel that the area is a good one to

encourage people to get involved in voluntary

activities?

3.17 1.92

How would you rate your own level of voluntary and

community activity? 2.40 1.90

How important is the housing organisation in

fostering community and voluntary activities?

3.29 1.75

Questions WECH Previously Rank your experience with

contacts on the phone 3.54 2.35

Rank your experience when visiting the housing

office 3.67 2.5

Is the staff warm and approachable? 3.64 2.30

Does the staff take notice of what you are saying? 3.66 2.30

How prompt and efficient if the repair service? 3.45 2.09

Do you feel you can trust the housing organisation staff to act promptly when you need help or have an emergency to deal with?

3.57 2.20




D. Howmuchyouthinkyoucaninfluencethosethatprovidehousingandotherservices?

a. Averages

Questions WECH Previously Rank your experience with

contacts on the phone 3.63 2.32

Rank your experience when visiting the housing

office 3.79 2.54

Is the staff warm and approachable? 3.74 2.33

Does the staff take notice of what you are saying? 3.74 2.4

How prompt and efficient if the repair service? 3.52 2.11

Do you feel you can trust the housing organisation staff to act promptly when you need help or have an emergency to deal with?

3.64 2.30

Questions WECH Previously Housing policies and

services 2.59 1.63

Police policies and services 2.17 1.60

Education policies and services 2.10 1.93

Health policies and services 2.34 1.88

Westminster Council services 2.18 1.86



b. ForthosewhosaidYES(Question8):

E. LivinginaWECHhomemakesadifferencetoyourhealthandlifegenerally

a. Averages

Questions WECH Previously Housing policies and

services 2.65 1.66

Police policies and services 2.19 1.65

Education policies and services 2.12 2.14

Health policies and services 2.27 2

Westminster Council services 2.29 2.09

Questions WECH Previously It makes me feel happier because I feel settled and

in charge 3.44 2.15

I can afford a btter lifestyle and food because the

rents are lower compared with similar homes

elsewhere

3.33 2.39

I feel better because a greater sens of control

over my housing situation 3.42 2.34

I feel healthier because I feel safe in my home 3.41 2.61

I feel healthier because the home is of good

quality 3.27 2.44

I feel more part of the neighbourhood and there is a sense of mutual help,

trust and support 3.16 2.56




IV.Workonhome

A. Repairs Distribution of people who have made improvements by themselves in their homes:

Number of households Percentage

YES 32 38.2% NO 26 61,8%

B. NumbersofRepairs

In total, over the 68 inverviewed households, 119 improvements have been done. On average, it represents 5.2 improvements per household. Nonetheless, 2 households concentrate 30 improvements. If we do not consider these two ʻabnormalʼ cases, the average falls down to: 1.34 improvements per household.

Questions WECH Previously It makes me feel happier because I feel settled and

in charge 3.56 2.17

I can afford a btter lifestyle and food because the

rents are lower compared with similar homes

elsewhere

3.42 2.58

I feel better because a greater sens of control

over my housing situation 3.45 2.38

I feel healthier because I feel safe in my home 3.41 2.62

I feel healthier because the home is of good

quality 3.32 2.39

I feel more part of the neighbourhood and there is a sense of mutual help,

trust and support 3.29 2.49



C. CostsofRepairs The total of repairs amounts to £165,026. On average, each household has spent £2,427 to improve its home. If we consider only the households which have made improvements, the average expenses amount to: £5,157. Nonetheless, one person indicates a total amount of £100,000. If we do not consider this ʻabnormalʼ case, the household average falls down to: £970.5. Then, the average of the households which have made improvements falls down to: £2,097.

V.Friendshipsandrelatives

A.NumberofpeopleknownintheWECHarea

On average, the residents know 56.8 persons. Nonetheless, in the data series, an abnormal value of 2,000 inflates the results. Without taking into account this abnormal values, the average falls down to 30.9 persons.

B.Comparisonwiththeprevioussituation

0,00%

20,00%

40,00%

FewerSame

MoreNA

10,29%22,06%

38,24%

29,41%

More or less acquaintances than before?



D. DoWECHdoanythingtoleadtoyoumakingmorefriendsandacquaintances?

E. Ifyes,canyousaywhat? The interviewees have mainly referred to the annual meetings of the housing organization (such as AGM). They have also mentionned the specific events such as the Christmas Party. A low level of participation is generally due to health conditions that impede the interviewee to take part in the events. It has almost never been mentionned a lack of interest to explain an absence of participation.

F. Canyouthinkofanythingelsetheycoulddo?Almost 40% of the sample have replied No to that question. A few times it was added that the reason is that WECH already does enough to foster the community life. Another significant numbers of answers underline the fact WECH already does a lot of things such as events, meetings, morning teas… and other things targetting old people in particular. It has been suggesting the following elements:

- more special events and special trips (for families, for youth, for old people…)

- more involvement in the running of the community - help to find a job - allowing more rentals of the ʻsmall hallʼ - one-day coach trips

Finally, for a couple of interviewees, it is up to the individual to find its own level of engagement within the community. WECH should not play this catalytic role.

30,88%69,12% Yes

No



G. Howmanyofyourrelativesliveinthisarea?The average number of relatives living in the area is: 2.35.

H. Comparisonwiththeprevioussituation

VI.Shopsandservices

The average levels of satisfaction are as follows:

Service Average Shops 3.37

Schools 3.42 Health Services 3.47 Police Services 3.34

Council Services 3.48

VII.Feelingsaboutneighbourhoods

Now thinking about your local area, how strongly do you feel you belong there?

0,00%10,00%20,00%30,00%40,00%50,00%

FewerSame

MoreNA

13,24%

33,82%

10,29%

42,65%

More or less relatives in the area than before?



To what extent do you agree that people in this neighbourhood should pull together to improve the neighbourhood?

0,00%

10,00%

20,00%

30,00%

40,00%

50,00%

60,00%Verystrongly

Fairlystrongly

NotverystronglyNotatall

Don'tknow

0,00%

10,00%

20,00%

30,00%

40,00%

50,00%

60,00%De_initelyagree

Tendtoagree

TendtodisagreeDe_initelydisagree

Don'tknow



Would you say that (number of people who can be trusted in the area):

How much of a problem is racial or religious harassment here (even if it doesn't affect you personally)?

0,00%5,00%10,00%15,00%20,00%25,00%30,00%35,00%40,00%45,00%

Many

Some

AfewNone

Don'tknow

0,00%5,00%10,00%15,00%20,00%25,00%30,00%35,00%40,00%45,00%Verybigproblem

Fairlybigproblem

NotabigproblemNotaproblematall

Don'tknow



Do you agree or disagree that you can influence decisions affecting your local area?

VIII.FeelingsaboutWECH

A. WhatisWECHandwhatdoesitmeantoyou? It is very difficult to do an exhaustive analysis of all the answers for understanding them would require to understand the general atmosphere of the interview. Nonetheless, we could highlight some general comments.

√ In the vast majority, the answers are very positive insofar as only 2 answers were negative (ʻuseless complaint officeʼ and ʻTheyʼre pains !ʼ).

√ Overall, WECH is portrayed as a very good housing association association which provides with settled and comfortable housing conditions. On the top of that, the highly-praised repair service contribute to the general satisfaction.

√ It is often highlighted that WECH staff are nice people who are seen as helpful.

√ It has to be underlined that WECH is very often described as a housing association but seldom as a resident-led association (only 4 times).

0,00%

5,00%

10,00%

15,00%

20,00%

25,00%

30,00%

35,00%De_initelyagree

Tendtoagree

TendtodisagreeDe_initelydisagree

Don'tknow



√ Only a dozen of people have mentionned the fact WECH plays a community-enhancing role.

√ The question of rent is rarely directly addressed (mentionned not even a dozen times). Nonetheless, we can think it is subsumed in assertions on the general feeling of well being.

B. WhoownsWECH?

Like for the previous question, it is really complex to carry out a complete analysis of what the interviewees have said. Nonetheless, similarly, there are some common lines.

√ In their vast majority, the residents donʼt know who owns and manages WECH.

√ It is relevant to say that a certain proportion of the residents shrinks their vision of WECH to one single person, i.e. Andy Watson mainly. People from the repair services and from the staff (reception desk) are also associated with the running of the association.

√ Only a dozen (12) of interviewees have mentionned the fact WECH is managed by the residents directly.

√ Overall, most of the answers seems very unclear as if the interviewees were not fully aware of how WECH actually functions. The number of answers starting with ʻʼDonʼt knowʼʼ or ʻʼI am not sureʼʼ is striking.

C. AreyouinvolvedwithWECH?

63,24%

36,76%

Involvement with WECH

No

Yes



D. How?

The vast majority of the answers have to do with the simple fact of attending the meetings and events organized by WECH. Consequently, the notion of being involved with WECH revolves around the idea of participation (attendance, physical presence…) to the meetings and other community events.

Very few people - 6 or 7 - actually get involved in the running of the organization itself.

Among the answers of the meeting-attending interviewees, it is never alluded to the fact that involvement with WECH implies being involved in the running of the organization. It suggest us that the notion of involvement can be completely defined by two groups of people – residents on the one hand, researches and institutional individuals on the other hand.

IX.Income The distribution of the incomes are as follows:

Average: £877/month. Median: £727/month.

0,00%

5,00%

10,00%

15,00%

20,00%

25,00%

30,00%

35,00%

40,00%

Jusqu'à500

500à750 750à1000

1000à1250

1250à1500

1500à1750

1750à2000

Plus



X.Satisfaction

The WECH Board is made up primarily of residents who decide issues like rents, repairs policy and allocations policy. How well do they satisfy you in the decisions they make about these things?

Average: 2.81

To what extent do you agree with the following statement: "WECH empowers me because I am able to vote for Board members and it if responsive because it is easy to speak to staff members to get things done"

Average: 3.11

If you think WECH empowers you in this way how does this affect your sense of wellbeing (your physical and mental health)?

Average: 2.63

If it does have a positive effect can you give examples of how this has made you think differently about things and what the best things are about WECH?

√ The first thing that is remarkably important for the residents is the efficiency and promptness of the repair service. It generally takes less than 24 hours to get things fixed. This gives the residents a feeling of well-being in that they do not worry that much about things breaking down.

√ There is also a widely-shared feeling of security. The area is mostly considered as safe. And the tenure security gives the residents an extra dosis of well-being as they are not afraid of being expelled. The level of rents (lower than those on the private markets) tends also to reinforce such statement.

√ The staff is often portrayed as helpful and efficient though very rare complaints. The residents often gives the impression their relationships with WECH are based upon reliability, proximity and peace.

√ Finally, the fact that WECH tries to build up a community is quite often underlined and people feel good about that.

XI.Cross‐tabulations

The following analysis is a set of linear regressions whose goal is to determine the existence of a statistic relation between two variables. The calculation of the regression coefficient helps concluding on the linearity of two variables.



In other words, there is a complete linearity between two variables X and Y when R=1. When R 0, the relation between these two variables proves inexistent.

1st case

Has the length of residence an influence on the number of known in the area?

Dependent variable: number of known people

Independent variable: length of residence

Here is the scatter plot diagram:

The coefficients given by a linear regression are as follows (without consideration of abnormal values):

R 0,06397 R2 0,00409

Adjusted R2 -0,01147

It seems that the relation between the length of residence and the number of people known in the area is here very loose.

The non-linear regression (polynomial, degree 6) does not provide any better explanation.

‐50

0

50

100

150

200

250

300

350

0 10 20 30 40 50 60



2nd case

Has the length of residence an influence on the level of satisfaction?

I here use a multiple regression as the level of satisfaction is defined by a large set of variables.

Dependent variables: level of satisfaction


I have generated an aggregate variable Z defining the level of satisfaction. Za(x) = Average (x9,1…5, x11,1…5, x12,1…5, x13,1…5, x18,1…5, x19,1…5, x20,1…5) 9, 11… 20 = number of the question 1…5 = number of the subquestion Each interviewee is then given an average mark. Here is the scatter plot diagram:

The coefficients given by a linear regression are as follows:

R 0,18908 R2 0,03575

Adjusted R2 0,02092

‐10

0

10

20

30

40

50

60

1,50 2,00 2,50 3,00 3,50 4,00



In this sample, there is no convincing relation between the length of residence and the level of satisfaction. It seems that the satisfaction is somewhat decreasing with a rising length of residence. The non-linear regression (polynomial, degree 6) does not provide any better explanation.

3rd case

Does age correlate with safety feelings? Dependent variable: level of safety feeling


I have generated an aggregate variable Z defining the level of safety. Za(x) = Average (x9,2, x11,1)

Here is the scatter plot diagram:

0

10

20

30

40

50

60

70

80

90

100

1 1,5 2 2,5 3 3,5 4




R 0,17708 R2 0,03136

Adjusted R2 0,00518 In this sample, there is no convincing relation between the age and the feeling of safety. The non-linear regression (polynomial, degree 6) does not provide any better explanation.

4th case

Does knowing more neighbours increase the feeling of safety? Dependent variable: number of known people

Independent variable: feeling of safety

The variable used for the feeling of safety is the same as before (see 3rd case for explanations). Here is the scatter plot diagram:


‐20

0

20

40

60

80

100

120

1 1,5 2 2,5 3 3,5 4 4,5



R 0,15225 R2 0,02318

Adjusted R2 -0,04194 In this sample, there is no convincing relation between the number of neighbours the residents know and the feeling of safety (the size of the sample surely explains such counter-intuitive result). Nonetheless, if we compare with the cases analyzed before, it seems that the feeling of safety tends to rise as the number of known neighbours rise. The non-linear regression (polynomial, degree 6) does not provide any better explanation.

5th case

Does knowing more neighbours increase the satisfaction? Dependent variable: level of satisfaction

Independent variable: number of known people

The variable used for the satisfaction is the same as before (see 1st case for explanations). Here is the scatter plot diagram:

‐50

0

50

100

150

200

250

300

350

1,50 2,00 2,50 3,00 3,50 4,00




R 0,00439 R2 0,00002


In this sample, there is no relation between the number of neighbours the residents know and the global satisfaction.


6th case

Does the number of relatives correlate with the level of satisfaction ?

Dependent variable: level of satisfaction

Independent variable: number of relatives

The variable used for the satisfaction is the same as before (see 1st case for explanations). Here is the scatter plot diagram:


R 0,03646 R2 0,00133


‐5

0

5

10

15

20

25

1,50 2,00 2,50 3,00 3,50 4,00



In this sample, there is no relation between the number of relatives and the level of satisfaction. Nonetheless, in the data, in the vast majority, the people have no relative in the area, which does not allow us to conclude anything on this.


---

General remark concerning the cross analysis. The size of the sample (68 answers) could explain why the relations are proven by the linear & non-linear regressions. In fact, intuitive results seems not proven by statistical analysis. The analysis of the final results would tell us if this is true or not.

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WECH_Survey 2010_Interim Analysis_Jonathan Martins