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Yamaha Electronics (Suzhou) Co., Ltd e-Procurement Supply Chain Management Trading Partners Engagement (TPE) Seminar 28 October 2013, Monday Presented By: Ms. Chris YOU Helpdesk & Customer Care

Yamaha Electronics (Suzhou) Co., Ltd - ECnet · Yamaha Electronics (Suzhou) Co., Ltd ... −Delivery Report ... • ECnet will allow suppliers to download Forecast information in

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Yamaha Electronics (Suzhou) Co., Ltd

e-Procurement Supply Chain Management

Trading Partners Engagement (TPE) Seminar

28 October 2013, Monday

Presented By: Ms. Chris YOU

Helpdesk & Customer Care

2

Kindly Change Your Mobile Phone to Silent Mode

(No Ringing Tone / Vibration OK)

Thank You.

Before We Proceed…~ Gentle Reminder…

IntroductionSeminar Agenda

• About ECnet• Summary & Benefits• User Briefing

− Getting Started− Solution Overview

− e-Procurement Solution Structure− Forecast Management (Delivery Forecast)− PO Management− DA Management − DO Management − GRN Management− Delivery Report

− Common Functions• Trading Partner Engagement (TPE) Program• Helpdesk & Customer Care

Duration = 1.5 hours

Slides = 90+

About ECnet

ECnet is a Global Information Technology Solution company that focuses on areas such as :

Supply Chain Management

Solutions

Supply Chain Management

SolutionsEnterprise SolutionsEnterprise Solutions

IT Application Development &

Support

IT Application Development &

SupportIT ConsultingIT Consulting

El Dorado Hills, California (HQ)

Salt Lake City, Utah

Netherlands

Chennai

Pune

Noida

Singapore (HQ)

Kuala Lumpur

Bangkok Shanghai Tokyo

ECnet SCM & Enterprise solutions used in 19 countries by over 3,840users operating for 1,173 organizations.

Financially Sound. R Systems group revenue more than US$80 million in

year 2010.

Resources share around global with

expertise in different modules/fields.

DatabaseDatabase

IT ConsultingIT ConsultingProfessional Services .

Business Process Outsourcing .

Domain Expertise Consulting .

Training .

Helpdesk Support .

Integrated Product Lifecycle Management (IPLM) .

TechnologyTechnology

Manufacturing | Logistics | Hi-Tech | F.M.C.G. | Healthcare | Automotive | Retail ChainManufacturing | Logistics | Hi-Tech | F.M.C.G. | Healthcare | Automotive | Retail Chain

Supply Chain ManagementSolutions

Supply Chain ManagementSolutions

. Supply Chain Optimization

. Enterprise Procurement Optimization

. Logistics Optimization

. Inventory Optimization

. Sourcing Optimization

IT Application Development & Support

IT Application Development & Support

. Customized Application Development & Maintenance

. Mobility Application Development/Consultation

. Open Source Application Development/Consultation

. e-Portal Solution

. e-Workflow Solution

Enterprise SolutionsEnterprise Solutions

Enterprise Resource Planning .

Warehouse Management .

Advance Planning & Scheduling .

Demand Planning .

Business Intelligence .

Corporate Performance Management .

DGI

Yee Lee

Hitachi (HEPM) extends appreciation for ECnet’s dedicated & long‐standing support.  ‐ August 2010

Infor Gold Partner Award 2009

Infor Asia Pacific Partner Awards 2008

Yamaha (YEM) Certificate of Appreciation  (2013)

Hitachi (HEPM) Certificate of Appreciation – February 2008 

Infor Gold PartnerOf the Year (March 2008)

Pioneer awards ECnetSpecial Award – July 2006

Internet World Asia Industry Awards (March 2000), Best Internet Company, Best B2B Site, Internet Visionary of the 

Year ‐TK Wong

Singapore’s Inaugural e50.com Award (November 2000)

Clinched 1st Position

Enterprise Server

24x7 Data Centre Monitoring

48 Hour Standby Power Generator

Advanced Network Command Centre

Enterprise Database

Class 1A Data CentreClass 1A Data Centre

Features• ECnet Servers are housed in Professionally operated Class A IDC

facility (Equinix). • 24x7 Data Centre Monitoring• Dual power feeds, from two different power stations, to each rack.

40-Hour Standby Power Generator• Multiple leased circuit connectivity to the Internet from various

telecommunications providers for speed, diversity and reliability• Scheduled backup of critical servers are carried out daily.• Smart card access controls for both entry and exit• Sun Microsystems Enterprise Server• Oracle Enterprise Database• Certified to meet Sun’s Data Centre Specification (SunTone)

ECnet Class A Data CentreECnet Class A Data Centre

Customer can contact ECnet Global Helpdesk team via telephone listed below during support hours :

(Japanese)

Summary & Benefits

Digitized DocumentsDigitized Documents

To This

Laptop

Digitize

And

AutomateCheck1

From This

PO ManagementDelivery & Logistics

Management

Forecast Management

CSV

XML

Web

Backend• Validation• Business Intelligence• Consolidation/Split• Workflow

Buyer formats

+http/https

Rosetta

Net

EDI

EDI Engine

Reduce Trading Partner’s Cost of Supply Chain Integration

Firewall

Terminal Server

Terminal Server

Terminal Server

Terminal Server

Terminal Server

Multiplexer

Router

Hub

Reduce Cost of EDI Integration with TPReduce Cost of EDI Integration with TP

•Integrated Web-based System Platform− One-to-many connectivity between Buyer, Suppliers regardless of

geographical boundaries.− Facilities value chain collaboration with scalable workflow

•Supply Chain Process Monitoring− Monitor data transmission (e.g. PO, Forecast) and suppliers’ web

response action tracking.− Process monitoring with e-mail alerts & notifications. − View history data (previous revised PO, revised Forecast)

•Online Data transformation − Online creation of business document such as DO, Invoice − Reduces redundant data re-entry and human error

•Proven security infrastructure.•Solution offered on a Zero Footprint basis. Hosted at ECnet data centers. No investment in hardware, biz browser and maintenance

Features & Benefits of EFeatures & Benefits of E--Pro SolutionPro Solution

•No Special Software/Hardware Requirements•Global, Real-time & 24x7 Availability•Secured

− Secured login/website/servers, document history•Global Networking / Trading Communities

− Trade in a global community of 1000++ trading partners (from America, Europe, Asia…)

•Global Helpdesk & Customer Care•Scalability at no cost

− New message/documents implementation with no increase in subscription

Summary & BenefitsSummary & Benefits~ At A Glance~ At A Glance

User Briefing

User BriefingUser Briefing~ Focus of the Day~ Focus of the Day

• What you will focus & learn today

− YES e-Procurement Solution Features− Your role as YES trading partners (Vendors/Suppliers) via ECnet

eSCM Global trading community− User Manuals, Slides − Need help! Who to contact− How To Get Onboard ECnet eSCM Global Trading Community

Getting Started

ee--Procurement Procurement Requirements Requirements ~ ~ What I Need to Use eWhat I Need to Use e--ProcurementProcurement??

• Hardware and Software Requirementso PC (Pentium or equivalent) / MACo Internet access (Broadband, ISDN, Lease line etc…)o PC Compatible OS system

• MS Windows OS, Mac OS, Unixoo Web Browser Web Browser

•• Mozilla Firefox, Microsoft Internet Explorer v8 or higherMozilla Firefox, Microsoft Internet Explorer v8 or higheroo EE--mailmail

•• Any leading commercial email software (Any leading commercial email software (MSMS--Outlook / Outlook / Windows Live Windows Live MailMail, IBM Lotus Notes, IBM Lotus Notes, etc, etc……))

•• Email in Text or HTML formEmail in Text or HTML formatat

Solution Overview

ee--Procurement Solution BriefingProcurement Solution Briefing

Supplier

Forecast Management

V4.0 SCM Portal

DA /JIT

DO/ASN

GRN

Minicomputer

Web Access

PO Management

Delivery & LogisticsManagement

DF,DF-C

DF-R

DF,DF-CDF-R

PO, PO-C PO-R

PO, PO-C PO-R

DA,/JIT DA/JIT-RDA/JIT-R

DO/ASN

GRN

SAP/NEC

Yamaha

Delivery

Receiving Barcode Printing

Web View/DownloadEDI UploadEDI DownloadWeb Input/Creation

Forecast Management

PO Management

Physical Flow

Buyer

Delivery & Logistics Management

Suppliers

ee--Procurement ModulesProcurement Modules

Login

ee--Procurement Procurement –– LoginLogin

STEP 1ECnet Corporate Website & Login Page

1. Navigate to ECnet corporate website www.ecnet.com/nvlogin

2. Enter “Login ID”

3. Enter “Password”

4. Enter “Verification Code”

5. Click on <Login> button to proceed

ee--Procurement Procurement –– LoginLogin

STEP 2Dashboard Page

At a glance, you can see an overview of the documents and their corresponding status, count etc…

Delivery Forecast (DelFor)Workflow & Business Rules

Forecast Management

PO Management

Physical Flow

Buyer

Delivery &Logistics Management

Suppliers

Forecast ManagementForecast Management

33Business Rules Business Rules

•Yamaha MRP system generates maximum 6 months of weekly forecast data to ECnet. ECnet shall display and aggregate the Forecast qty at weekly and monthly basis.• Yamaha forecast consisting of both Electronics and Mechanical forecast will be uploaded once a week.• Suppliers will receive timely reminders that they are required to read the Forecast sent by buyers.• Supplier login ECnet system and view Forecast data from web.• Supplier will only see 1 latest Forecast document for 1 unique Supplier Code.• When a new forecast has been transmitted to ECnet, the old forecast will be replaced with the latest forecast. User may view the previous forecast by using the Document Revision History screen.• When the Forecast document is confirmed by supplier, ECnet shall update the Forecast status to CONFIRMED.• ECnet will allow suppliers to download Forecast information in a PDF/Excel file format.• An e-mail for unread Delfor serves to alert Suppliers that Forecast has not been READ in ECnet system after 2 calendar days.• An e-mail for unresponded Delfor serves to alert both Buyers and Suppliers that Forecast has not been CONFIRMED in ECnet system after 3 calendar days.

Email notification of New DelFor

Supplier login to ECnet and view Forecast online

MRP run and Delivery Forecast

sent to ECnet

Buyer Suppliers

Forecast ManagementForecast Management

Email notification of UnRead DelForafter 2 calendar

days

Buyer Suppliers

Forecast ManagementForecast Management

Email notification of UnResponded(Confirmed)

DelFor after 3 calendar days

Buyer Suppliers

Forecast ManagementForecast Management

Delivery ForecastDemo

STEP 1Looking for New DelFor

Click on Delivery Forecast count under [TO DO > DF]

Delivery ForecastDelivery Forecast~~ New New DelForDelFor

Delivery ForecastDelivery Forecast~ ~ Selecting Selecting DelForDelFor

STEP 2Selecting DelFor

Select and click on appropriate DelFor number hyperlink under <Document No> column

STEP 3Reading Weekly Forecast

1. Click on <Export As> button if you want to download DelFor in Excel or PDF file formatsORClick on <Monthly> to view Monthly Forecast

2. Click on <Confirm> to proceed

Delivery ForecastDelivery Forecast~~ Reading Reading Weekly ForecastWeekly Forecast

Delivery ForecastDelivery Forecast~ ~ Reading Reading Monthly ForecastMonthly Forecast

STEP 4Reading Monthly Forecast

1. Click on <Export As> button if you want to download DelFor in Excel or PDF file formats

ORClick on <Weekly> to view Weekly Forecast

2. Click on <Confirm> to proceed

Purchase Order (PO) Management

Workflow & Business Rules

Forecast Management

PO Management

Physical Flow

Buyer

Delivery &Logistics Management

Suppliers

PO ManagementPO Management

44Business Rules 1Business Rules 1

• Yamaha run MRP and transmit approved PO/POC data to ECnet .• Suppliers will receive timely reminders that they are required to

response to the PO, and POC sent by buyers.• Supplier login ECnet system and view or download PO• System will highlight the revised fields (Delivery Date, Unit Price,

Order Qty). • Suppliers are allowed to respond fully or partially to the PO and

perform the following actions on the PO Delivery Schedule : o Confirm

Indicate that the Supplier could Confirms on the PO Delivery Schedule.

o Counter-Propose Indicate that the Supplier wants to Counter-Propose to the PO Delivery Schedule.

o On Hold Indicate that the supplier neither Confirms nor Counter-Propose to the PO Delivery Schedule.

45

• Suppliers are allowed to Confirm once for each PO, no limitation on the no of times for PO Counter-Propose and PO On Hold.

• Supplier can only Counter-Propose Delivery Schedule and QTY; ECnetallow maximum 5 splits for Supplier to input Delivery schedule for each PO line.

• The total counter-Proposed Qty can be less than PO reschedule Qty but can not be more than. If the total Count-Propose Qty is less than PO reschedule Qty, then system shall automatically mark the unresponded Qty as pending in CP column and give the PO line status “Partially Counter-proposed”, means this PO line is not fully responded by supplier.

• Supplier shall continue to respond to the pending Qty once they are able to, the PO document may not be closed until supplier fully responded the reschedule Qty and buyer accept the supplier response.

• Each Counter-Proposed PO requires the Buyer to acknowledge if the Counter-Proposal is either Accepted, or Rejected (Response Accepted, or Response Rejected)

• Each PO is considered Completed, once it is in the end state, Confirmed, Response Accepted.

• If the PO is Counter-Propose Rejected by Buyer, Supplier should re-Counter-Propose the PO, the PO will not be completed until Buyer accepts Supplier Counter-Propose.

Business Rules 2Business Rules 2

46Business Rules Business Rules -- 33

• For the Confirmed and Response Accepted PO (End Status), supplier is still able to revise the Counter-Propose data, once the supplier submit the revised Counter-Propose PO, the PO shall go to buyer to do list for buyer respond.

• In every PO Template web screen, include a hyperlink under "Terms & Conditions" to view the contents in a pop-up html formatted screen.

• PO Rescheduling response data can be uploaded in an Excel formatfile via ECnet web

• From PO screen can trace the PO balance and In-transit Qty. • Historical revision PO and PO Lines can be viewed from the system.• Allow Suppliers to download POs information in a PDF/EXCEL file

format. • An e-mail for unread PO serves to alert Suppliers that PO has not been

READ in ECnet system after 2 calendar days.• An e-mail for unresponded PO serves to alert Yamaha and Suppliers

that PO has not been RESPONDED in ECnet system after 3 calendar days.

Supplier login ECnet to view

and respond PO on ECnet

Email notification of New PO

Yamaha run MRP to generate

PO data and send to ECnet

Buyer Supplier

PO ManagementPO Management

Buyer retrieves PO response from

ECnet and makes necessary

amendments

Email notification of Responsed

PO

Buyer Supplier

PO ManagementPO Management

Email notification of Unread PO in 2 calendar days

Buyer Supplier

PO ManagementPO Management

Email notification of UnrespondedPO in 3 calendar

days

Buyer Supplier

PO ManagementPO Management

Email notification of Buyer Unresponded

PO in 3 calendar days

Buyer Supplier

PO ManagementPO Management

Purchase Order ( PO) Management

Demo

PO Management PO Management ~ ~ New New POPO

STEP 1Looking for New PO

Click on Purchase Ordercount under [TO DO > PO]

PO Management PO Management ~ ~ Selecting Selecting POPO

STEP 2Selecting PO

Select and click on appropriate PO number hyperlink under <Document No> column

PO Management PO Management ~ Reading PO Details~ Reading PO Details

STEP 3Reading PO Details

Click on <Export As> button if you want to download PO in Excel or PDF file formats

OR

Click on < Acknowledge PO> to acknowledge PO

PO Management PO Management ~ Confirming PO~ Confirming PO

STEP 4Confirming PO

Click on <Confirm All> button if you want to accept all POs on the screen

PO Management PO Management ~ Counter~ Counter--Proposing / OnProposing / On--Hold PO Hold PO -- 11

STEP 4Counter-Proposing / On-Hold PO - 1

1. Select <Counter-Propose>

AndSelect the value of <Split> from Split dropdown list

Or Select <On Hold>

3. Click on <Submit>

STEP 5Counter-Proposing / On-Hold PO - 2

1. Entering Responses2.1 Responded Date2.2 Responded Qty2.3 Vendor Remarks

2. Click on <Submit>

PO Management PO Management ~ Counter~ Counter--Proposing / OnProposing / On--Hold PO Hold PO -- 22

STEP 6Counter-Proposing / On-Hold PO - 3

Click on <Confirm>

PO Management PO Management ~ Counter~ Counter--Proposing / OnProposing / On--HoldHold PO PO -- 33

PO Management PO Management ~ Buyer Response~ Buyer Response

Buyer Response

1. Select <Accept> or <Reject>

2. Entering Buyer Remarks

3. Click on <Submit>

61

STEP 1PO Response via Web Uploading - 1

Click on [Utilities > Web Upload]

PO Management PO Management ~ PO Response via Web Uploading ~ PO Response via Web Uploading -- 11

STEP 2PO Response via Web Uploading - 2

1. Select the PO file for uploading

1.1 File Type:Select ‘Excel File’

1.2 Upload Type:Select ‘PORSP’

2. Select File:Click on <Browse…> to select the Excel file for uploading

3. Click on <Submit>

PO Management PO Management ~ PO Response via Web Uploading ~ PO Response via Web Uploading -- 22

Goods Receipt Note (GRN) Management

Workflow & Business Rules

Forecast Management

PO Management

Physical Flow

Buyer

Delivery &Logistics Management

Suppliers

GRN ManagementGRN Management

Business RulesBusiness Rules

• Upon goods receiving, YES automatically create GRN from backend system, and then generate GRN data to ECnet.

• Once GRN transmitted, system shall deduct PO Balance according to Receiving Qty.

• The GRN can be revised, upon the GRN revision, the PO balance shall be recalculated.

• There will be 2 types of GRN: Goods Receipt and Goods Return, it can be differentiated by the Movement Type from GRN document.

• An e-mail for unread GRN serves to alert Suppliers that GRN has not been READ in ECnet system after 3 calendar days.

66

Suppliers login ECnet and view

GRN

Email notification of New GRN

MRP upload GRN data to

ECnet

Buyer Suppliers

GRN ManagementGRN Management

6767

Buyer Supplier

GRN ManagementGRN Management

Email notification of UnRead GRN

after 3 calendar days

Goods Receipt Note (GRN) Management

Demo

GRN Management GRN Management ~ ~ New New GRNGRN

STEP 1Looking for New GRN

Click on Goods Receipt Note count under [TO DO >GRN]

GRN Management GRN Management ~ ~ Selecting Selecting GRNGRN

STEP 2Selecting GRN

Select and click on appropriate GRN number hyperlink under <Document No> column

GRN Management GRN Management ~ Reading GRN Details ~ Reading GRN Details –– Goods ReceiptGoods Receipt

STEP 3Reading GRN Details – Goods Receipt

Click on <Export As> button if you want to download GRN in Excel or PDF file formats

GRN Management GRN Management ~ Reading GRN Details ~ Reading GRN Details –– Goods ReturnGoods Return

STEP 3Reading GRN Details – Goods Return

Click on <Export As> button if you want to download GRN in Excel or PDF file formats

Common FunctionSearch

STEP 1Search Screen

Click on [Utilities > Document Search]

Search Functions Search Functions ~ Search Screen~ Search Screen

STEP 2Select Search Type

1. <Document Message>:Select Message Type from Document Message dropdown list

2. Click on [Search] button

Search Functions Search Functions ~ Select Search Type~ Select Search Type

STEP 3Search Criteria

Set the search criteria and click [Go] button to proceed…

Search Functions Search Functions ~ Search Criteria~ Search Criteria

Common FunctionDocument History

Document History Document History ““Track & TraceTrack & Trace””

REVISIONDocument History

Information on original and revision…

STATUSDocument Status

Information on when document was read, responded etc…

Document History Document History ““Track & TraceTrack & Trace””

The EndLogout

The End The End –– Logout of Logout of eSCMeSCM

Logout

Click on “Sign Out”

Logout Successfully

The End The End –– Logout of Logout of eSCMeSCM

Trading Partner Engagement (TPE)

(B) Post-Go-Live Activities(A) Pre-Go-Live Activities

SUPPORT “Need Help?”: ECnet’s Helpdesk & Customer Care Team

(B.1) Continue to Follow up on Trading Partner to come onboard SCM Global Community

(B.2) Support from Buyer on specific Trading Partners’concerns

GO

-LIVE

(A.1) Trading Partner Profiling & Planning

(A.2) Formal communication to the Trading Partners

(A.3) Trading Partner Engagement Seminar

(A.4) Activate Signed-up / Trial Trading Partners

Trading Partners Engagement (TPE)Trading Partners Engagement (TPE)Overview & ProcessOverview & Process

Go LiveGo Live

InitializationInitialization DesignDesign DevelopmentDevelopment ImplementationImplementation

Trading Partner EngagementWe are here

Trading Partners Engagement (TPE)Trading Partners Engagement (TPE)~ Overall Project Schedule~ Overall Project Schedule

What’s Next?

• STEP 1: Complete Application Formo For those new to ECnet ORo ATP (Additional Trading Partner) For those existing ECnet subscriberso Fill in Part A, B, C, E, F

• STEP 2: Return Application Form to ECnet before 22 Nov 2013o Email: [email protected] Fax: (86) (21) 5302-5035

• STEP 3: eSCM Services Activatedo Upon successful setup, ECnet Helpdesk will issue your eSCM access code

WhatWhat’’s Next?s Next?~ Action Item || Sign~ Action Item || Sign--up for up for eSCMeSCM ServicesServices

•Sign-up Kit− Application Form Country Based− Helpdesk & Customer Care− How To Sign-up & FAQ− Price List / Quotation Country Based− Banking & Payment− Terms & Condition− Service Level Commitment

WhatWhat’’s Next?s Next?~ Sign~ Sign--up & Related Materialsup & Related Materials

Helpdesk & Customer Care

Helpdesk & Customer Care0For any product assistance, support, trading partner engagement

0 Email: [email protected]

0 Tel: CN (86) 13601824461 || SG (65) 6318-3000 / 3030

HK (852) 2620-6078 || JP (81) 3-3526-3611

0Operating Hours: 9:00am – 5:30pm, Mon – Fri

0 Helpdesk & Customer Care

0 User Manual

I Need Help! Who To Contact?I Need Help! Who To Contact?~ Helpdesk & Customer Care~ Helpdesk & Customer Care

Helpdesk & Customer CareHelpdesk & Customer Care

Events

•Data Archival− Completed Data is kept online for 12 months− ECnet conducts data archival to archive and store data

safely offline so as to improve server performance by conserving storage space/HD

− Mass email will be send to notify customers

•Scheduled Maintenance− Maintenance on server hardware or software like upgrades

hard disk or installing new software version− May impact service availability, like no Web or FTP Access− Weekends, non-working day like Sunday− Mass email will be send to notify customers

EventsEvents

Thank you

Terima Kasih

谢谢

ありがとうございました

ขอบคณุ

Dankeநன்ற ◌ி

शु य ◌

감사합니다

cảm ơn bạn

謝謝

mulţumesc

Gracias

Q & A

Contact Us Contact Us For further information, please contact

ECnet ChinaService Hotline: +86-13601824461Tel: +86-21-53025032E-mail: [email protected]