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8/12/2019 6.3 SAP - CD_CH Versorgertage_2013!04!09

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SAP Custom Developmentfor UtilitiesHarald Knust, SAP Custom DevelopmentFrank Rudolf, SAP Custom Development

Aarau, 9. April 2013


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2013 SAP AG. All rights reserved. 2Customer

Agenda

Wer ist SAP Custom Development

Lsungsberblick im Bereich Utilities

Multiresource Scheduling - Anwendungsflle


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Agenda





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About SAP Custom Development

SAP Custom Development offers acomprehensive range of flexible development,support and project management services to:

Extend and enhance SAP solutions

Build new innovative business solutions

Migrate legacy solutions to SAP

Protect custom solutions with support options

and package some custom solutions forresale.


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Cost efficient Projects with SAP Custom Development

CostEfficiency

Optimized Rates Mixture

SAP Development Standards

Cost Control & Transparancy byDevelopment Methodology

Define

Plan

BuildValidate

Retrospect


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Risk Mitigation with SAP Custom Development

Risk

Mitigation

CostEfficiency

SAP Active Global Support

Solutiontoday

PlannedInnovation

FutureDirection

SAP Roadmap Alignment

Documentation & SAP Quality Standard


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Solution Expertise provided by SAP Custom Development

Know-ledgeHubs

LocalCenters

People & Expertise ResourcesStandard Development

Utilities Industry Solutions

LoB Solutions

Consulting

> 1000 CD Developers

Access to specialized partners

ExpertiseResources

Risk

Mitigation

CostEfficiency



Innovative Solutions offered by SAP Custom Development

ExpertiseResources

Risk

Mitigation

CostEfficiency

4 InnovativeSolutions

Mobile SolutionsHANA

Business Solutions



SAP Custom Development OfferingFrom Unique Innovation to Standard Solutions

Custom Solutions

100% solution fit with customer-specific solutionsto address your unique and competitivebusiness needs.

Focused Business SolutionsOut of the box standard solutions that address

highly specialized business priorities oftargeted customer segments.

Repeatable Custom Solutions

Fast time-to-value with previously developed andproven solutions that can be used as a startingpoint in addressing unique business requirements.

SupportProtect your long-term solution investment

with support options.



Agenda






SAP Custom Development for Utilities Solution Map

C o r e

I n d u s

t r y

P r o c e s s

S u p p o r t

P r o c e s s

Generation TransmissionDistribution

Metering RetailServices

Work Efficiency Component (2)

SAP Multiresource Scheduling (2)

SAP Asset Retirement Obligation and SAP Asset Lifecycle Accounting (2)

Intercompany Data Exchange country specific extensions (1, 2)

SAP Business Process Tracking (2)

SAP Energy PortfolioManagement (2)

ProcurementTrading

SAP Pricing & Costingfor Utilities (2)

Energy Calculation for Gas Consumption (2)

CustomerOnline Services (1)

HANAMobile

(1) Focus Topic(CDPs)(2) Product Offering(ACS, FBS, RCS)

SAP Energy Portfolio

Management (2)

SAP Application Interface Framework (2)

Pre-payment (1,2)



IDE-X solutions for deregulated markets

Business Challenges Unbundling of Energy marketsRetaining and growing the customer base in a liberalizedmarket environment

Control the cost-to-serve per customer (cost of compliance)Keeping track with regulatory changes and associated costslow

Solution Overview Message handling and monitoring between market partnersHandling of defined processes such as Change of Supplier,End of Supply, Move-in, New Connection etc.

Process monitoring and exception handling

Business Benefits Automation of process reduces process costFlexible implementation to adapt to specific customers needs Fully integrated into SAP for UtilitiesLeveraging UCC experience from a dozen IDEX projectsreduces project risk

IDE-X Solution forDistributor in Texas

SAP for Utilities(IS-U, IDE, CRM)

IDE-X Solution forSupplier and Distributor

in Spain

IDE-X Solution forSupplier in UK

Implementation

Implementation

Implementation

GeneralBusiness

Requirements

MarketRequirements

Customer-Specific

Requirements

p r o c e s s a n

d d a

t a - e x c

h a n g e

f r a m e w o r k

f o r u

t i l i t i e s

GenerationTransmission

Distribution MeteringRetailServices

ProcurementTrading



SAP Pricing and Costing for Utilities

Business Requirements Customer Retention and attraction of new customers underincreasing competition and volatile energy marketsEfficient energy quotation process

Improved operational processes to lower process costOur Approach

Comprehensive solution for calculation of quotation pricesduring the quotation process :

Handling of variants and different calculation schemesBundled PoDs (for C&I customers)Contribution margin calculation

Calculation of procurement prices based on HPFC- ormonthly (Integration to EPM 2.0)

Value To CustomerEfficient quotation process (End-2-End) reduces sales costsQuick turnaround of quotations to customers increases salessuccessHigh automation level and central data management reduce

operating costBundle calculation



ProcurementTrading



C&I Sales Process spans several components

PCU

SAP CRM SAP ERPCreate master data

Upload forecast profile Store forecastprofile

Create quot ation

Accept quotation

Create contract

Energy Costs(HPFC)

Procurement costs

Grid usage charges

Risk surcharges

Fees, taxes etc.

Fix margin

Calculate prices

Release demand

Procure Energy

SAP IS-U SAP EDM SAP EPM

Start Supplier switch

Create contract



Detailed View of Calculation Screen Example

Detailed view of calculation schema

Display ofindividual

condition types



Business ValueSAP Pricing & Costing for Utilities

Reduced cost-to-serveMake your quotation process more efficientGet your quotations differentiated and system-supportedSpeed up your turnaround of quotations tocustomers

Low operating costs Automate calculation and creation of quotations

Maintain quotations and master data centrally

Work in an integrated system landscape

Enhanced transparency & flexibilityHandling of variants

Multiple pricing procedures

Bundle calculation



SAP Energy Portfolio ManagementSolution Description

SAP Energy Portfolio Management is the solution for structuredand optimized energy procurement.

It offers municipal utility companies, national energy providers,purchasing communities, energy brokers and manufacturingplants with high energy consumption different options to meettheir energy demand by purchasing products on the future or

spot markets, using schedules or OTC transactions.

Sales Procurement

Position Handlingshort- to long-term

Hierarchy of Portfol ios

SAP EPM

Main CapabilitiesCreate energy portfolios (multi commodity) that are split into salesplanning portfolios, sales portfolios, and procurement portfoliosCalculate open positions and split it into tradable standard products

Calculate and manage price curves and use them for valuationsMap schedule and OTC transactions

Automatically check deal confirmations from trade partners Accurately apportion of procurement costs to the sales sideNomination, invoicing and planning

1 248 16

Power[MW]

h

1.2.2013

1

2

3

4

Peak LoadPeakLoadBase Load

1 248 16

Power[MW]

h

1.2.2013

1

2

3

4

Peak LoadPeakLoadBase Load

Prognosis values as of 31.1.2013 Actual data

2080

1 248 16

Power[MW]

h

28.2.2013

Day

1

2

3

4

Base Load

Peak Load

Prognosis Values as of 1.2.2011

1.2.2013

15.2.2013

Future Market(long term)

Spot Market(short term)

Regulation Energy(during consumption)



ProcurementTrading


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Forecasts

Wholesale

Core Process of Energy Portfolio Management

Long-term

Deal

Confirmation

Sales ProcurementCustomerContracts

Position Handlingshort- to long-term

Hierarchy o f Por t fo l ios

Short- andLong-termContracts

With power plants energy exchanges energy brokers gas storage locations upstream gas shippers etc.

MarketExpectations

Day ahead

C&I*

Long-term

Day ahead R e s i

d e n

t i a

l

Retail

* C&I = Commercial & Industrial

MarketExpectations

Procurement

QuotationContract Close

Define

PortfoliosDetermine

Procurement StrategyManage Deals Verify

invoices


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Energy Markets to be used for procurement

2080

1 248 16

Power[MW]

Hour

28.2.2013

Day

1

2

3

4

Base Load

Peak Load

1 248 16

Power[MW]

Hour

1.2.2013

1

2

3

4

Peak LoadPeak Load

Base Load1 248 16

Power[MW]

Hour

1.2.2013

1

2

3

4

Peak LoadPeak Load

Base Load

Prognosis Values as of 1.2.2012 Prognosis values as of 31.1.2013 Actual data

1.2.2013

15.2.2013

Future: Obligation tosell/buy a certainMW power to bedelivered at acertain point of timein the future for aprice establishedtoday

Depending on delivery time:Intraday or day ahead contracts(today for tomorrow).

Depending on delivery duration:hour or block contracts.

Energy which differs from thenominated values will bedelivered from the distributionnet operator.

Future Market

(long term)

Spot Market

(short term)

Regulation Energy

(during consumption)


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SAP PCU *Integratedinto SAP CRM 7.0

Flexible Calculation ofQuotations

Integrated into SAP EPM forProcurement

SAP CRM 7.0Master DataQuotationManagement

ContractManagement

SAP for UtilitiesBilling

Master Data Replication (fromCRM)

Market Communikation(IDEX)

SAP Energy Portfolio Management Interface between Sales and Procurement

SAP EPM **Integrated into SAPfor Utilities

FlexibleProcurement

Risk Controlling inProcurement

* PCU = Pricing & Costing for Utilities /** EPM = Energy Portfolio Management

Quotation


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Business ValueSAP Energy Portfolio Management

Fully integratedsolution Full Integration of Sales toProcurement processes

Provenaccountingsolution

Energy accounting for actual andfuture energy data

Risk evaluationand mitigation

Automatic calculation of key figuresand limit evaluation

Reduction ofprocurementcosts

Development, value estimation andadjustment of cost- and risk-optimalprocurement strategies

Reducedprocess costs

Reduction of operating costs due tothe usage of a maintained, upgrade-& release-secure standard product

The SAP solution has enabled us to standardize our business transactionsand posting processes in energy procurement and sales. Dr. Sascha Kreiskott, Project Lead EPM Implementation, E.ON Vertrieb Deutschland GmbH


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Prepayment - Business Perspective

Does your company

Offer smart metering services

Face revenue challenges due to a large numberof consumers with bad debts

Aim to further leverage SAP for Utilities AMIIntegration investment

Currently offer or plan to provide prepay optionsto consumers for buying electricity or gas

Require an automated, information enriched and

market compliant solution with the ability toprovide near real-time prepay accountinformation to consumers


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High Level Process Overview

Sept 1 50 19 days

Sept 2 45 18 days

Sept 3 37 16 days

.

Sept 15 14 3 days

Sept 18 -3 0 days

D i s c o n n e c

t

Daily IS-UBilling

Simulation As of

Mr. Smith

Paymentby

Creditcard/Cash

True ups Aug 1 60Sept 1 110

AccountMr. Smith

July 25 50 Aug 12 100 Aug 30 70

Balance 50

Pre-PayBalance

calculation

E m a

i l ,

S M S

, F a x ,

C a l l t o

i n f o r m

c u s

t o m e r

SmartMeter

D a

i l y r e a

d s


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System Architecture

IDEX-DE

IS-UT604

SAP Prepay

SimulationTool

AccountBalance

Monitoring

SAP ECC/ IS-U

Triggering of Actions

Reports

Prepayment Document on WebDynpro

Usage & BalanceSummary

User Interface

IS-U : Industry Solutions - Utilities

UI: User Interface

CIC: Customer Interaction Centre


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SAP Business Process Tracking

Business Challenges Inhomogeneous and isolated business process monitoringWork overload of the IT-department for inquiries from youragents due to lacking access to a global view on processes

and data

Solution Overview Focus on the business and not the IT departmentVisualization and monitoring of the business process progressfrom end-to-end, across business division and acrosssystemsMonitoring of deadlines for market processes

No replacement of local monitoring functionalities, but areasonable enhancement

Business BenefitsMonitoring of business processes by the business and not theIT

A complete view on the market processesIncrease process efficiency and effectiveness



ProcurementTrading


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SAP Business Process Tracking


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Business ValueSAP Business Process Tracking

OptimizationThe mass analysis of a business process enablesyou to determine weak points with a single view:Where and how often did the traffic light turn red?

Completeness The business process can be monitored acrossdepartments and system boundaries.

Time saving Quick detection of the error situation. Direct link intothe error analysis and error correction.

Adaptability

Adjustments are made through configuration. The

underlying framework allows flexibility withoutmodifications.

Value 5Can be integrated with any error analysis or errorcorrection tool. For example in-house developedsolutions can be re-used.

Integration


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SAP CD Utilities Competence at a Glance

Global Business ProgramUtilities

Utilities Experts globally

Global Focus Area Utilitiesin Development

Development Centers inShanghai, Gurgaon,Walldorf and St. Ingbert

Strong collaboration withIBU Utilities

Industry Focus Solution Portfolio

Delivery Type Projects and Solutions CustomersCustomer-SpecificDevelopmentProjects

Customer Online ServicesIDEX projectsothers

RepeatableCustomSolutions

IDEX for German GasEnergy Calc. for Gas consumption (G685)Process and data-exchange framework for utilitiesPre Payment

FocusedBusinessSolutions(StandardSolutions)

SAP Energy Portfolio Management for Electricityand Gas SAP Pricing and Costing for UtilitiesSAP Business Process TrackingSAP Multi Resource SchedulingSAP Asset Retirement Obligation ManagementSAP Asset Lifecycle AccountingIDEX for German MeteringIDEX for German Electricity

Go Live

Project, Quality and Risk Management

Close and Continuous Customer Collaboration

SolutionDefinition Support *

Developmentand Test

CustomerAcceptance &

Delivery

Implemen-tation *
http://de.wikipedia.org/w/index.php?title=Datei:RWE-Logo-2007.svg&filetimestamp=20090616125455


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Agenda





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Relevanter Prozessausschnitt fr SM-RolloutEin effizienter und effektiver Rollout-Prozess setzt einen ganzheitlichenPlanungsansatz sowie eine effiziente Integration in die Um-Systeme voraus.

Strungs-behebung

Einbau/

Betrieb

Planung

Grobplanung Feinplanung

B e

d a r f

R e s s o u r c e n

Gerte-auswahl Einkauf

Lagerung Aus-

lieferung

Ressourcen-klassifikation

Bedarfs-prognose

Kundenkontakt-mgmt

Termin-vereinbarung

Kapazitts-planung

Ressourcen-allokieren

Kunde

Installateure

Gerte

Terminfenster-vereinbarung

Routenplanung

Transportmittel FahrzeugereservierenFahrzeugebeschaffen


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Strungs-behebung

Einbau/

Betrieb

B e

d a r f

R e s s o u r c e n


Lagerung Aus-

lieferung


Bedarfs-prognose

Kundenkontakt-mgmt

Termin-vereinbarung

Kapazitts-planung


Kunde

Installateure

Gerte


Routenplanung


Workforce-Management

Advanced MeterManagement

CustomerRelationship Mgmt

Material-wirtschaft

Planung


Relevanter Prozessausschnitt fr SM-RolloutEin effizienter und effektiver Rollout-Prozess setzt einen ganzheitlichenPlanungsansatz sowie eine effiziente Integration in die Um-Systeme voraus.


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MRS als zentraler PlanungskomponenteMRS ist der zentrale Baustein in einer Gesamt IT-Architektur fr diePlanung der Kapazitten und Bedarfe.

Strungs-behebung

Einbau/

Betrieb

B e

d a r f

R e s s o u r c e n


Lagerung Aus-

lieferung


Bedarfs-prognose

Kundenkontakt-mgmt

Termin-vereinbarung

Kapazitts-planung


Kunde

Installateure

Gerte


Routenplanung


Workforce-Management

Advanced MeterManagement

CustomerRelationship Mgmt

Material-wirtschaft

Planung


MRS-Lsung


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SAP Multiresource Scheduling

SAP MRS is a powerful solution for service-, plantmaintenance and project businesses providing

Resource Management

Time ManagementKnow How ManagementManual, Automated and Optimized PlanningIntegration with Geographical Information SystemsIntegration with Mobile Devices

SAP MRS runs fully integrated in the SAP System and SAP

ProcessesSAP HR IntegrationSAP PM/CS IntegrationSAP PS IntegrationSAP cProjects IntegrationSAP CRM Service Integration


DistributionMetering Retail

ServicesProcurement

Trading


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Resource Management with SAP MRSOne solution for different needs at one customer

I T P l a n

t

M a

i n t e n a n c e

D e p a r t m e n

t

R & D

, E n g i n e e r i n g ,

C o n s u l t a n c y

S e r v i c e

O r g a n

i s a t i o n

Lines of Business

Customer Company

SAP Multiresource Management

SAP Analytics SAP Mobile


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SAP Multiresource Scheduling for Plant MaintenancePlanning and Dispatching Functionality

Scheduler Workplace

SAP GUI and web-style User Interface Intuitive Planning Board with drag & drop Work Center scheduling Visualization of Clocking Data Alert Monitor

Resources

Human resources, Equipment and ToolsSolution Highlights

Material Availability Data Mass-Shifting and Dispatching Functionality Strong Integration to other componentsin order to reduce planning efforts

Capacitive Planning Schedule Compliance Monitoring Ad-hoc Reporting by SAP Analytics

MobilityIntegration with SAP Syclo


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SAP Multiresource SchedulingField Services

Appointment Booking

CRM Service Order and PM/CS Search strategies Service Areas (definition of capacitieswith GIS)

Material Availability

MATP Checks Van Stock, Individual resource stockScenario

Optimization

Geographical Information System

Location, travel time, date rules,weather Service Level Agreements

Mobility

Integration with SAP Syclo

Digital Flight Attendant


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SAP Multiresource SchedulingProject Scheduling and Staffing

Project Management

SAP PPM and/or SAP ERP PSIntegration

Staffing scenarios

Capacity PlanningPlanning and Scheduling FunctionalityavailableStaffing Functionality available

Collaboration

Workflow, Adobe offline forms Analytics and Mobility

BusinessObjects dashboards Mobile Solution Offering as CDP(Concept Appavailable)


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Mobility with SycloSMART Application Suite


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Thank you

Frank RudolfSolution Architect Oil&Gas; UtilitiesSAP Custom Development SAP AG

Dietmar-Hopp-Allee 1669190 WalldorfT +49 6227 7-64651M +49 160 90432504F +49 6227 78-45926mailto:[email protected]

Harald KnustSolution Architect UtilitiesSAP Custom Development SAP AG

Dietmar-Hopp-Allee 1669190 WalldorfT +49 6227 7-47685M +49 160 8896589F +49 6227 78-00131mailto:[email protected]
mailto:[email protected]:[email protected]:[email protected]:[email protected]