ryan gossenIBM Design
@ryango
IBM Designcamp
Hidden Distances of the Uncanny Valley
realism
feels familiar
uncanny valleys
more “natural”
more effectivemechanistic
expectations of humanity
smarter than people
the uncanny valleyof dialog
more “natural”
more effectiveClippy
early keyword search
Chatbots
more “natural”
more effective
early keyword search
well indexed keyword search
lo-‐fi NL search
(Hummingbird)
hi-‐fi NL search
Watson
Technology
Technologyusers
workflowenvironment
domainindustry
IBM Design Thinking
Prototype
Evaluate
Understand
Explore
Watson design approaches
Watson 200 ISVs
some image here
Watson Engagement Advisor
Watson Discovery Advisor
screenshot of WDA
Watson Oncology Advisor
screenshot of Oncology Advisor
Watson Analyticsdesign approaches
starting from answers
visual data exploration
sausage making
more “natural”
more effectivemechanistic
expectations of humanity
smarter than people
more “natural”
more effectivemechanistic
expectations of humanity
smarter than people
targeted cognitive solutions data scientist “bot”
thank you.
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