Katrina Gillilan

katrina.gillilan@gmail.com 1N676 Glenrise Ave, Glen Ellyn, IL 60137 630.729.4749

Education North Central College - Naperville, IL

Bachelor of Arts in Human Resource Management with a minor in Conflict Resolution, June 2015

Experience Seasonal Interviewer, Macy’s Inc., October 2015 - December 2015

Executed Macy's Inc. hiring process

Met and made a connection with all candidates through engaging questions and active listening

Utilized Macy's Inc. hiring tools to execute an organized interview experience

Actively engaged with applicants before and during the interview process

Conducted proper job offer/no job offer procedure

Engaged with new hires from point of offer through day one of employment

Assisted with onboarding process, e.g. PeopleSoft, Taleo, I-9 Information, etc.

Guided new hires in online training and company policies

Supported the store's efforts to generate applicant flow through in-store communication, outside recruitment efforts, and community awareness

Operations Assistant, KRS Vending, Inc., September 2014 - February 2015

Assisted with payroll and employee records

Attributed to the development and orchestration of a pivotal marketing campaign

Worked in partnership with owner to attain new accounts

Provided assistance with day-to-day operations Receptionist/Assistant, Rainbow Glass & Trim, Ltd., June 2014 - September 2014

Managed employee payroll in collaboration with Midwest HR

Answered all customer inquiries and educated customers on services

Organized Accounts Receivable/Accounts Payable Cashier/Receptionist, Honda of Lisle Auto Plaza, May 2013 - September 2013

Oversaw all cashier duties

Assisted customers with all concerns

Resolved disputes

Directed incoming calls

Professional Affiliations Member of the Society for Human Resource Management (SHRM)