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DAFTAR ISI
PENGANTAR.....................................................Error! Bookmark not defned.
DAFTAR ISI.........................................................................................................
BAB I. PENDAHULUAN........................................................................................
A. PROFIL KJM USB 2
B. SEJARAH PELAKSANAAN DAN PENGEMBANGAN PENJAMINANMUTU USB. 3
BAB II. SISTEM PENJAMINAN MUTU INTERNAL DAN EKSTERNAL DI USB.................................................................................................................... .......
A. SISTEM PENJAMINAN MUTU INTERNAL (SPMI)5B. SISTEM PENJAMINAN MUTU EKSTERNAL (SPME) 5
BAB III. IMPLEMENTASI SPMI...............................................................................
A. SISTEM INFORMASI PENJAMINAN MUTU INTERNAL (SIPMI)
B. INPUT DAN PROSES DALAM SPMI !
". OUTPUT DALAM SPMI 21
D. AUDIT INTERNAL 2
E. RAPAT TINJAUAN MANAJEMEN (RTM) 3#
F. PENINGKATAN MUTU 3BAB I$. PENJAMINAN MUTU EKSTERNAL (PME).................................................
A. PME TINGKAT NASIONAL %3
B. PEMETAAN HASIL AKREDITASI BAN PT %%
". PME TINGKAT INTERNASIONAL %5
D. PEMETAAN HASIL SERTIFIKASI ISO &''12''! 5'
BAB $. PENGEMBANGAN SPMI..........................................................................
BAB $I. PENUTUP.............................................................................................
DAFTAR PUSTAKA.............................................................................................
LAMPIRAN......................................................... Error! Bookmark not defned.
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B. SEJARAH PELAKSANAAN DAN PEN(EMBAN(ANPENJAMINAN MUTU USB.PJMIUSB a9a* 4+4++9a* ;e,a0aa* 4e*ga* /e;+/*
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BAB IISISTEM PENJAMINAN MUTU INTERNAL
DAN EKSTERNAL DI USB
A. SISTEM PENJAMINAN MUTU INTERNAL )SPMI*&igher Ed'cation ,ong Term "trateg% (&E,T") 2''3
2'1' 0e*e/a89a* /+ga 9e;+:a9a* 4a,a 8e*ge0;a*ga*8ega* /+*gg+
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BAB III
REN+ANA IMPLEMENTASI SPMI
A. SISTEM INFORMASI PENJAMINAN MUTU INTERNAL)SIPMI*Pea9,a*aa* S+,/e0 Pe*:a0+*a* M/ I*/e*a 4+ U*+e,+/a,
Sae B4+0a* ,4a 0e+8/+ ,e0a :e*:a*g ,/4+ 0a+ 4a+Se96a $69a,+ (,e0a D3) ,a08a+ 4e*ga* :e*:a*g S/a/a 3.Se/+a8 ,+9,
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B. INPUT DAN PROSES DALAM SPMI. Peneta,an Standar
A) Pe*ga*/a
Se;aga+ ,a/ 9eg+a/a* ,+,/e0+9 8e*:a0+*a* 0/8e*4+4+9a* /+*gg+ 4+ 8ega* /+*gg+ (PT) 6e PT. SPMI4+a4a9a* */9 0e*ga7a,+ 8e*
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8ee*=a*aa* 4a* 8ea9,a*aa* 8e*
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4+/a*4a/a*ga*+ 6e 9e/a 86ga0 ,/4+ 4a* /+0;a*/e9.
Me*
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Pa4a /aa8a*
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a4+/ ,4a 4a8a/ a*g,*g 4+;a/ 86ga0 9e:a */90ea99a* 8e*+*g9a/a* 0/ 864+*
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P a g e | 1%
G. Fa9/a, SP, S$ 0ea9,a*a9a* RTM 8e+a a,+ a4+/ 4a*/+*4a9a* 8e*+*g9a/a* 0/.
H. KJM 0e0a*/a /+*4a9 a*:/ a,+ AMI.I.KJM 0e*
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P a g e | 15
/. Pemanta%anPe0a*/aa* 0e8a9a* ,aa ,+,/e0a/+, */9
0e0a,/+9a* a8a9a 86,e, 4+a9,a*a9a* ;e4a,a9a* e*=a*a
4a* a8a9a a,+ ,e,a+ 4e*ga* /age/. Te9a+/ 4e*ga*8e0a*/aa* 8a4a 8e0;aa,a* ;e+9/ 4+*g9a89a* /e*/a*g/a*gg*g :a7a; 7e7e*a*g 4a* 86,e4
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P a g e | 1#
K664+*a/6 B+4a*g 4a* Se9e/a+, KJM 0ea9,a*a9a*/+*4a9a* 8e;a+9a* /ea4a8 a,+ a
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P a g e | 1
a. Pemanta%an Pen0"#"an E1a%a#" D"r" Pro0ram St%d")EDPS*Pe0a*/aa* 8e*g+,+a* EDPS online 4+a9,a*a9a* 0a+
4a+ 8e0;9aa* 8e*g+,+a* ,a08a+ 4e*ga* ;a/a, a9+8e*g+,+a* ;a+9 */9 :e*:a*g S$ S1S2S3 0a8* 86@e,+.Pe0a*/aa* 4+a99a* 6e /+0 SPMI KJM USB 4a+ ,e0a
:e*:a*g ,/a/a. Bag+ 86ga0 ,/4+ ;a 8e*g+,+a* EDPS4+;a*/ 6e /+0 ;a*/a* /e9*+, 4a+ KJM USB
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P a g e | 1!
0e*g9664+*a,+9a* a*/aa 8+a9 @a9/a,S$SP,864+ 4a*a4+/6.
Pa4a ,aa/ 8e0a*/aa* /+0 SPMI KJM USB
0e*
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;e86/e*,+ 0a,aa 4a* a4a*
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P a g e | 2'
I. K608e/e*,+ L,a*J. S0;e 4a
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P a g e | 21
8e*ge0;a*ga* +*,/0e* eaa,+ 4++ +*+ KJM ;e9e:a,a0a 4e*ga* DUEL+9e 0e*
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P a g e | 22
Ke8e0+08+*a* S+,/e0Pe*ge6aa* 4a*Pe*:a0+*a* M/
3. Maa,+,7a 4a* L,a* 3. S0;e Da
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P a g e | 23
. Pe*e+/+a* 8e*ga;4+a* 9e8a4a 0a,
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P a g e | 2%
De*ga* 0e+a/ 9e;/a* 4a* */9 0e**:a*g8e*ge0;a*ga* 864+
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B. Penent%an T%'%anSe;aga+ a*g9a a7a 4aa0 8e*
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8e*ge60869a* (cl'ster random sampling). Sea+* +/,e+*g 4+a99a* 8e*ga0;+a* ,a08e ,e=aa ,/a/+?9a,+4+ga;*g 4e*ga* 8e*e*/a* ,e=aa 96/a a/a
8e*ge60869a* 4a* 96/a. U9a* ,a08e aga0e08e/+0;a*g9a* 9a* 4a* 9aa9/e 868a,+.
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P a g e | 2
F. Pen5%#%nan In#tr%menDaa0 0e*
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%.1 M64e a*a+,+, 4e,9+8/+@ ,/a/+,/+9 - mean variantSTD
%.2 M64e a*a+,+, ege,+
%.3 M64e a*a+,+, cohort%.% M64e a*a+,+, SOT91: 3ishbone anal%sis91; Event histor% anal%sis
5. Pe*
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P a g e | 2&
Re9/6 Se*+6 B+4a*g A0*+ 4a* Pe*ge0;a*ga* U,aa [email protected]. A/
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-.E1a%a#" In#tr%men dan B%k% Pand%an Tracer StudyHa,+ :+ =6;a +*,/0e* 4a* ;9 8a*4a* tracer st'd%
4+8eg*a9a* /+0 */9 0e*
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Ga0;a %. Sa/ ,+9, SPMI P64+ ;e,e/a 8e+64e 7a9/8ea9,a*aa* 4e*ga* AMI 864+ ,e;aga+ ,aa ,a//aa8a**
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P a g e | 33
=aa 0e*g+,+ ;6a*g Eaa,+ D++ P6ga0 S/4+ (EDPS);a+9 ,e=aa online 4+ SIPMI 0a8* o
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4+/+*4a9a*:/+ 8a4a RTM @a9/a,SP,S$ ,e,a+ 4e*ga*/+*g9a/ 9e,+/a* 4a* 7a9/
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P a g e | 3#
B. Ke;+:a9a* /e,e;/ 4+ea+,a,+9a*4++08e0e*/a,+9a*,aa ,a/*
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P a g e | 3
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+08e0e*/a,+ 4e*ga* 0e*gg*a9a* ;e;ea8a0e/64e a4+/ 4+ a*/aa*
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E. RAPAT TINJAUAN MANAJEMEN )RTM*RTM 0e8a9a* a8a/
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P a g e | %2
RTM /+*g9a/ @a9/a, 4+8+08+* a*g,*g 6e De9a* 4a*4+a4++ 6e a9+ De9a* Ke/a J,a* Ke/a Se*a/ Ke8aaKa*/6 A40+*+,/a,+ 4a* Ke/a Gg, Ja0+*a* M/. T+*:aa*
0a*a:e0e* /+*g9a/ @a9/a, 4+a99a* ,e/ea 8ea9,a*aa*/+*:aa* 0a*a:e0e* /+*g9a/ :,a*. P+a9
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P a g e | %3
Se;aga+ +*49 ,/a*4a 0/ 4+ USB +aa ,/a*4aa9a4e0+9 *e,+/a,
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P a g e | %%
". Pe0e*a* S/a*4a M/Pe0e*a* ,/a*4a 0/ ,a*ga/ 4+8e*ga+ 6e
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P a g e | %5
7a:+; 0ea99a* a9e4+/a,+ ,e=aa 8e+64+9. De*ga*4e0+9+a* 8e*g+,+a* +*,/0e*;6a*g eaa,+ 4++ ,e=aa/+4a9 a*g,*g a4aa 8e,+a8a* */9 0ea99a*
a9e4+/a,+. I*,/0e* eaa,+ 4++ 4+a99a* 8e;a+9a*,e/+a8 /a* ,e:aa* 4e*ga* ;e;aga+ 8e9e0;a*ga*0+,a*
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/:a* 8e*+*g9a/a* ,8e,+a+,a,+ 4a* 9664+*a,+
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BAB I.
PENJAMINAN MUTU EKSTERNAL )PME*
A. PME TIN(KAT NASIONALTea 4+9e/a+ ;e,a0a ;a7a S+,/e0 Pe*:a0+*a* M/
Pega* T+*gg+ (SPMPT) /e4++ a/a, 4a /aa8 8e*:a0+*a*0/. Taa8/aa8 /e,e;/ a4aa ,;;. +ertama /aa8 PMIked'a /aa8 PME. Pe;e4aa* 9a/a +*/e*a 4a* e9,/e*a 4+ ,+*+/ee/a9 8a4a ,/a*4a
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4+a99a* */9 0e*ga7a,+ 8e*
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. P6ga0 ,/4+ 0e*g++09a* ;6a*g
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0e*gaa0+ 9e/ea0;a/a* 4aa0 8e*ga:a* a9e4+/a,+;ag+ 86ga0 ,/4+*
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P a g e | 53
L+*g98 8e*ea8a* ISO &''1- 2''! ,e8e/+ 4+8e,
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P a g e | 5%
8ee*=a*aa* ,a,aa* 0/ 4a* ,+,/e0 0a*a:e0e* 0//a*gg*g :a7a; 4a* 7e7e*a*g 960*+9a,+ ,e/a /+*:aa*0a*a:e0e*. P+08+*a* +*,/+/,+ a, 0e0++9+ 960+/0e*
0a*a:e0e*
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ISO &''1-2''! 9a, # 0e08e,
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P a g e | 5#
a*g e+?9a,+ 4a* a+4a,+*
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P a g e | 5
4a* e@e9/++/a, SMM ,e/a +4e*/+?9a,+ 8e;a+9a* /e,0e*e,.I*,/+/,+ :ga a, 0e*+*g9a/9a* 0/ 4a* e@e9/++/a, SMM0ea+ 8e*ea8a* 9e;+:a9a* 0/ ,a,aa* 0/ a,+ a4+/
a*a+,+, 4a/a /+*4a9a* 96e9,+ 4a* 8e*=egaa* ,e/a /+*:aa*0a*a:e0e*.
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P a g e | 5!
Ta;e 1. J0a Fa9/a, 4a* Le0;aga 4+ U*+e,+/a,Sae B4+0a*
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P a g e | 5&
BAB .
PEN(EMBAN(AN SPMI
SPMI 4+ USB 4+9664+*a,+ 6e Ka*/6 Ja0+*a* M/ (KJM)
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P a g e | #'
Da+ ,eg+ ,/a*4a ,aa/ +*+ USB 0e*ea89a* ,/a*4a BAN PT,e;aga+ ,/a*4a 0+*+0a 8e*ge6aa* 86ga0 ,/4+ 4a**+e,+/a,. D+ 0a,a 0e*4a/a*g USB a9a* 0e*ea89a* ,/a*4a
0+*+0a
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P a g e | #1
BAB I. PENUTUP
Se0a*ga/ 4a* 8e*:+7aa* 4a+ *g9a8a* 8e*+*g9a/a* 0/;e9ea*:/a* a/a ginng pratidina /ea 0e7a*a+ 8e:aa*a*,e:aa +08e0e*/a,+ 4a* 8e*ge0;a*ga* S+,/e0 Pe*:a0+*a*M/ 4+ USB. Ke;e,e4+aa* 0e*e+0a 0a,9a*
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P a g e | #2
DAFTAR PUSTAKA
1. S+,/e0 Pe*:a0+*a* M/ Pega* TINGGI (SPMPT) /a*2''!. J6a*e, G*a7a* 499 Pe*e;+/. D+:e* DIKTI D+9*a,.
Ja9a/a
2. S+,/e0 Ma*a:e0e* M/. 2''!. ISO &''1-2''!. Ba4a*S/a*4a+,a,+ Na,+6*a. Ja9a/a.
3. SNI ISO &''1-2''!. S+,/e0 Ma*a:e0e* M/Pe,