17
!"#$"%&'()* $" ,-./01 "2 $" ,3 034**" $-56378#"9 :()7#;" <(4 $" =#3#>"*9 ? <"* 64*2"* $-(6@A4*3@(# $" ,3 $;6"#*" B C"7>7"$4 DE F3#'4"7 DGEH9 C34*(# $" ,3 !.IJ9 J374* !"#$% '()(**+* !"#$%&&%'" )%& '*+,%"&+-.& /+"%0-%'" )% 12 342+"% 5!6789 /+:1;<. )=%>:%"?&% 0#<:-2@1% <3 7">K"7>K" $-;>(#(A4"* ,(>3,"* L M)",,"* *(,)@(#* 6()7 M)",* A($N,"* O J,)* $" >(#27P,"* O J,)* $" 64,(238" O D #$" I3Q," 7(#$" L R)",* ,"'4"7* $-(6@A4*3@(# $" ,3 $;6"#*" ,(>3,"

D carassus

Embed Size (px)

Citation preview

!"#$"%&'()*+$"+,-./01+"2+$"+,3+034**"+$-56378#"9+:()7#;"+<(4+$"+=#3#>"*9+?+<"*+64*2"*+$-(6@A4*3@(#+$"+,3+$;6"#*"+B+

C"7>7"$4+DE+F3#'4"7+DGEH9+C34*(#+$"+,3+!.IJ9+J374*+

!"#$%&'()(**+*&!"#$%&&%'"()%&('*+,%"&+-.&(/+"%0-%'"()%(12(342+"%(5!6789(/+:1;<.()=%>:%"?&%(0#<:-2@1%(

<3+7">K"7>K"+$-;>(#(A4"*+,(>3,"*+L+M)",,"*+*(,)@(#*+6()7+M)",*+A($N,"*+O+J,)*+$"+

>(#27P,"*+O+J,)*+$"+64,(238"+O+

D#$"+I3Q,"+7(#$"+L+R)",*+,"'4"7*+$-(6@A4*3@(#+$"+,3+$;6"#*"+,(>3,"+

A58897BC(

,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%! E(

9:   '34;.<;.&%.&712;=%.&

FG  !"#@1.<2?H'%(

IG  J*(:"%<+%"(-K:%()%(&#1'?#*&L(#"+%*-.%&(0#*-";1%L().MN(%*D2D.(%-(<#*-"2*-(&%&(1+<+-%&(

OG  J*(&%0#*)(-K:%()%(&#1'?#*&L(#"+%*-.%&(:+1#-2D%L(0#<:1.<%*-2+"%(%-()=2,%*+"(

PG  3#*01'&+#*(Q()%&(0#*-";1%&(2'(:+1#-2D%()%(12().:%*&%(

F(,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%!

9:&'34;.<;.&%.&712;=%.(

! J*%( 6$;=">34& ?4"4/$@-.& "/;=.77.& 63=6& ;.46$346& "//-=.6& H'+( +<:#&%( 2'>(0#11%0?,+-.&( )%( -"#',%"( )%( *#',%2'>( <#K%*&( )=#:?<+&%"( 1%'"( D%&?#*(@')D.-2+"%L( )%&( %3;">346& %.& 71A;";& .4& %$5$4=>34& %"46& 7.& B=;=-L( )%&(;-"46B.-;6&%.&/35C2;.4/.6&434&?4"4/26D/35C.4626L((

! /%&( 3E7$F">346& -2F7.5.4;"$-.6& )%( :1'&( %*( :1'&( :"%&&2*-%&( R".$#"<%&( )%&(0#11%0?,+-.&(1#021%&L(<+&%(%*(:120%()%&(<'-'21+&2?#*&L(%-0GSL(

! /%&(%2C.46.6&%.&5"66.&6"7"-$"7.&.4&"=F5.4;">34&6;-=/;=-.77.&RTU6SL(

! /%&(%$G/=7;26&H&53E$7$6.-&%.6& 7.#$.-6&.<;.-4.6L( 0#<<%( 1=2'D<%*-2?#*()%(12(:"%&&+#*(V&021%(#'()%(1=%*)%W%<%*-L((

! J*( $4#.6>66.5.4;& 73/"7& .4& C366$E7.& %$5$4=>34& R%*( -2*-( H'%( ,2"+2@1%()=2M'&-%<%*-SL(

! /%&("F-2F";6&?4"4/$.-6&R$#*)&()%("#'1%<%*-L(2'-#V*2*0%<%*-(#'(-".&#"%"+%(:2"( %>%<:1%S(I=$& 6.& %2F-"%.4;( %-( H'+L( 1#"&H'=+1&( &#*-( 0210'1.&( )%(<2*+X"%(:".,+&+#**%11%L(12+&&%(%*-"%,#+"('*(Y(<'"(Z(H'+(&%("2::"#04%(#'().MN(1N[G(

A58897BC(

,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%! I(

EG  3#*-%>-%()%(1=.-')%(

J:   K-3E725">I=.&

IG  J*(:"%<+%"(-K:%()%(&#1'?#*&L(#"+%*-.%&(0#*-";1%L().MN(%*D2D.(%-(<#*-"2*-(&%&(1+<+-%&(

OG  J*(&%0#*)(-K:%()%(&#1'?#*&L(#"+%*-.%&(:+1#-2D%L(0#<:1.<%*-2+"%(%-()=2,%*+"(

PG  3#*01'&+#*(Q()%&(0#*-";1%&(2'(:+1#-2D%()%(12().:%*&%(

O(,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%!

J:&K-3E725">I=.(

!  \'%11%&( &#*-( 1%&( 637=>346& C3=-& 53$46& %2C.46.-& %-( 2+*&+( ".:#*)"%( 2'>(0#*-"2+*-%&(V*2*0+X"%&(20-'%11%&(%-(N(,%*+"(](

!  ^2'-_+1( 2'D<%*-%"( 1%&( /34;-L7.6& )%( 12( 0#11%0?,+-.( &'"( &%&( ).:%*&%&( ]( J*(C$73;"F.& :1'&( D1#@21( %&-_+1( 2'&&+( :#&&+@1%( ]( \'%1&( 3=>76& :%',%*-( 2+)%"( 1%&().0+)%'"&(1#02'>(%*(<2?X"%()%(<2`-"+&%()%(12().:%*&%(]((

!  \'%11%&( &#*-( 1%&( +<:20-&( )%( 0%&( )+a."%*-%&( &#1'?#*&L( :#&+?$&( #'( *.D2?$&L(*#-2<<%*-( &'"( 1%(4$#."=&%.&I="7$;2&%13M-.&%.& 6.-#$/.6&C=E7$/6& 73/"=<&#'(&'"(1%(5"4"F.5.4;&%.6&"F.4;6&](

A58897BC(

,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%! P(

EG  3#*-%>-%()%(1=.-')%(

FG  !"#@1.<2?H'%(

N:   +4&C-.5$.-&;OC.&%.&637=>346P&3-$.4;2.6&/34;-L7.P&%2QH&.4F"F2&.;&534;-"4;&6.6&7$5$;.6&

OG  J*(&%0#*)(-K:%()%(&#1'?#*&L(#"+%*-.%&(:+1#-2D%L(0#<:1.<%*-2+"%(%-()=2,%*+"(

PG  3#*01'&+#*(Q()%&(0#*-";1%&(2'(:+1#-2D%()%(12().:%*&%(

b(,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%!

N:&+4&C-.5$.-&;OC.&%.&637=>346P&3-$.4;2.6&/34;-L7.&REcIS(

IGES(d%&(/"-"/;2-$6>I=.6&)'(:2"2)+D<%()'(0#*-";1%(Q(

K"-"%$F5.&%=&/34;-L7.&

REQ.;&8#K%*&(R4'<GL(V*GL(:2-GL(%-0GSL(&-"'0-'"%&(R)+"%0?#*L(&%",+0%&S(

,3F$I=.& C1.<%*-2+"%(R2&&'"2*0%SL(%*)#DX*%L(*#"<2?,%(

S.5C6& 3#'"-_-%"<%(R+*$"2_2**'%1L(2**'%1S(

K-3/.66=6& /+&0#*?*'L(4+."2"04+H'%c,%"?021L()%&0%*)2*-(

K.-B:& C0#*#<+H'%L(#"D2*+&2?#**%11%(

(CC-.4;:& 9)2:-2?$(R211#02?#*()%(<#K%*&(V*GSL(+*e'%*0%(:,"c:2&&.(

R=>76& f')D%-L(0#*-";1%(@')D.-2+"%L(0#<:-%(V*2*0+%"L(-2@G(V*0-(

,."%.-6& 9)<+*+&-"2?$&L(^#*0?#*&(&'::#"-&(R^+*GL(BgL(A7L(3#<GL(%-0GS(

h(,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%!

N:&+4&C-.5$.-&;OC.&%.&637=>346P&3-$.4;2.6&/34;-L7.&RFcIS(

IGFS(\'%1H'%&(637=>346&:#'"(<#+*&().:%*&%"()2*&(0%W%(1#D+H'%(Q(

•  c(53O.46& ?4"4/$.-6& Q( "#$%&'())(*+! R).:120%<%*-&c".0%:?#*&L( &'@,%*?#*&L(.*%"D+%&ce'+)%&L(.-')%&L(0#*-"2-&L()#0'<%*-2?#*L(0#<<'*+02?#*L(042"D%&((V*2*0+X"%&L(%-0GSL(

•  c(53O.46& 0=5"$46& Q( D%1( &212+"%&c:#&-%&L( *#*( "%*#',X1%<%*-L(<#)+V02?#*()'(-K:%()%(0#*-"2-&L(%-0GL(

•  c(53O.46&C";-$534$"=<&Q().0212D%(-%<:#"%1(R+*,%&?&&%<%*-L(%*-"%?%*SL(

•  c(53O.46& $4B3-5">344.76& Q( ).<2-."+21+&2?#*( c( *'<."+&2?#*( R:2:+%"L( -%1GL(2"04+,2D%L($#'"*+&&%'"L(-.1GSL(

•  c(53O.46& 3-F"4$6">344.76& Q( Y( "2@#-2D%( Z( )%&( @')D%-&( <+&( N( )+&:#&+?#*L(<'-'21+&2?#*( c( $'&+#*L( %>-%"*21+&2?#*( R&'::#"-L( <.?%"&SL( ,--*+(*--,(*+!R2042-c<2"04.L(1#D+&?H'%SL(&+<:1+V02?#*(*#"<2?,%L(%-0G(

i(,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%!

N:&+4&C-.5$.-&;OC.&%.&637=>346P&3-$.4;2.6&/34;-L7.&RIcIS(

IGIS(d%&("#"4;"F.6&%-($4/34#24$.4;6&)%(0%&(&#1'?#*&(Q(

•  d%&("#"4;"F.6&Q(o  :1'-;-(&+<:1%(R:."+<X-"%(".)'+-L(20?#*()+"%0-%(&'"(1%&().:%*&%&S(L(o  )%&(%a%-&(V*2*0+%"&(:#',2*-(j-"%(+<<.)+2-&G(

•  d%&($4/34#24$.4;6&Q(o  +D*#"%( 1=#a"%( )%( &%",+0%( :'@1+0L( )%&( &#1'?#*&( 2)<+*+&-"2?,%&(

Y().:#1+?&.%&(ZL(o  *%(:"%*)(:2&(%*(0#<:-%(12()%<2*)%(&#0+.-21%L(o  2(-%*)2*0%(N().D"2)%"c2-"#:4+%"(1%&(&%",+0%&("%*)'&L(o  %&-('*($20-%'"&()%().<#?,2?#*(c().&%*D2D%<%*-(:#'"(1%&(2D%*-&(02"(

%11%&(D.*X"%*-('*%(:%"-%()%(&%*&L(o  :%'-(*%(:2&(+*0+-%"(N(1=.0#*#<+%G(

A58897BC(

,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%! k(

EG  3#*-%>-%()%(1=.-')%(

FG  !"#@1.<2?H'%(

IG  J*(:"%<+%"(-K:%()%(&#1'?#*&L(#"+%*-.%&(0#*-";1%L().MN(%*D2D.(%-(<#*-"2*-(&%&(1+<+-%&(

T:   +4&6./34%&;OC.&%.&637=>346P&3-$.4;2.6&C$73;"F.P&/35C725.4;"$-.&.;&%1"#.4$-&

PG  3#*01'&+#*(Q()%&(0#*-";1%&(2'(:+1#-2D%()%(12().:%*&%(

El(,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%!

T:&+4&6./34%&;OC.&%.&637=>346P&3-$.4;2.6&C$73;"F.&REcIS(

OGES(d%&(/"-"/;2-$6>I=.6&)'(:2"2)+D<%()'(:+1#-2D%(Q(

K"-"%$F5.&%=&C$73;"F.&

REQ.;& 90?#*&(%-(90?,+-.&L(:#1+?H'%&(:'@1+H'%&L(&%",+0%(:'@1+0(

,3F$I=.&3#<:1.<%*-2+"%L(%>#DX*%(:'+&(%*)#DX*%L(0".2?#*()%(,21%'"(

S.5C6& d6c86(R:1'"+_2**'%1S(%-(36(R+*$"2_2**'%1L(2**'%1S(

K-3/.66=6& 3#*?*'L(,%"?021c4#"+m#*-21L(+-."2?$(R)%&)-(nop(2&0)-S(

K.-B:& T1#@21%L(:#1+?H'%L(#"D2c+*)+,+)'%11%(

(CC-.4;:&T.*."2?$(R:"+#"+-.&SL(2)2:-2?$(R<#K%*&L(&-"'0-'"%L(0'1-'"%SL(+*e'%*0%()%&(04#+>(%-(:"+#"+-.&(

R=>76&A%D<%*-2?#*L($%'+11%()%("#'-%L(@')D%-(:2"(:#1+?H'%L(0#<:-2G(2*21K-GL()+21#D'%()%(D%&?#*L(:"#M%-&()%(&%",+0%(#'(3!58L(+*)+0Gc6)fL("2::#"-()=20?,+-.L(%*H'jG(&2?&$Gc@%&#+*&((

,."%.-6& C1'&(%-(2)<$&L(^#*0?#*&(<.?%"&(%-(&'::#"-&(

EE(,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%!

T:&+4&6./34%&;OC.&%.&637=>346P&3-$.4;2.6&C$73;"F.&RFcIS(

OGFS(\'%1H'%&(637=>346&:#'"(<#+*&().:%*&%"()2*&(0%W%(1#D+H'%(Q(

•  c('*%(".e%>+#*(&'"(1%&("/>346&.;&"/>#$;26&73/"7.6&Q().V*+?#*(%-(&-"'0-'"2?#*()%&(&%",+0%&("%*)'&L(#@M%0?,2?#*(c(,21#"+&2?#*L(:"+#"+&2?#*(c(:12*+V02?#*L().V*+?#*()%&(<#K%*&(:".,'&(RV*GL(4'<GL(:2-GSL().-%"<+*2?#*()%&(.1.<%*-&()=.,21'2?#*(R+*)+02-%'"&SL(

•  c('*(2"@+-"2D%L(+-."2?$L(%*(-%"<%()%(53O.46&.4F"F26&Q(2"@+-"2D%(-%<:#"%1(%-(V*2*0+%"L(

•  c( '*( 20?,2?#*( )%&( 6;-=/;=-.6& %.& 7"& /377./>#$;2& Q( "%&:#*&2@+1+&2?#*(R&-"'0-'"%&L( 2D%*-&SL( 2)2:-2?#*( )%( 1=#"D2*+&2?#*( %-( )'( $#*0?#**%<%*-L(".*#,2?#*()'()+21#D'%()%(D%&?#*L(%-0G(

EF(,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%!

T:&+4&6./34%&;OC.&%.&637=>346P&3-$.4;2.6&C$73;"F.&RIcIS(

OGIS(d%&("#"4;"F.6&%-($4/34#24$.4;6&)%(0%W%(&#1'?#*(Q(

•  d%&("#"4;"F.6&Q(o  +*-.D"%(1=#a"%()%(&%",+0%(:'@1+0L()#**%('*%(,+&+#*(D.*."21%L(o  :"%*)(%*(0#<:-%(1%&(20-%'"&(2)<$&(%-(:#1+?H'%&L(o  :"%*)(%*(0#<:-%(12()%<2*)%(&#0+.-21%(%-(1%&(:#&&+@1%&().0212D%&(2,%0(

1=#a"%(RH'21+-.cH'2*?-.S(Q(,(+.%&$(/(*+0!o  )#**%()'(&%*&(N(1=20?#*(:'@1+H'%(1#021%G(

•  d%&(%$G/=7;26&Q(

o  *.0%&&+-%()%($2+"%()%&(04#+>L()%(V>%"()%&(:"+#"+-.&(%-(#@M%0?$&L(o  &=2::'+%( &'"( '*%( ).<2"04%( 0#<:1%>%( 02"( D1#@21%L( %*( 2D+&&2*-(

+*)+"%0-%<%*-(&'"(12().:%*&%L(o  )%<2*)%()%().:2&&%"(1%&(01#+&#**%<%*-&(c(#:20+-.(c(:#',#+"&(1#02'>(

%-()%(:"+,+1.D+%"(1%(0#112@#"2?$(c(0#11%0?$G(

A58897BC(

,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%! EI(

EG  3#*-%>-%()%(1=.-')%(

FG  !"#@1.<2?H'%(

IG  J*(:"%<+%"(-K:%()%(&#1'?#*&L(#"+%*-.%&(0#*-";1%L().MN(%*D2D.(%-(<#*-"2*-(&%&(1+<+-%&(

OG  J*(&%0#*)(-K:%()%(&#1'?#*&L(#"+%*-.%&(:+1#-2D%L(0#<:1.<%*-2+"%(%-()=2,%*+"(

U:   '34/7=6$34&8&%.6&/34;-L7.6&"=&C$73;"F.&%.&7"&%2C.46.&

EO(,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%!

U:&'34/7=6$34&8&%.6&/34;-L7.6&"=&C$73;"F.&R&+-'2?#*(20-'%11%S((

2) Moyens

Economie Conformité

Etablissement

Contrôle des moyens

Environnement

Court-terme Quantitatif Surveillance

EP(,"&-./0.-/0.&%12/3435$.6&73/"7.6&8&0#*-";1%&(,&(:+1#-2D%!

U:&'34/7=6$34&8&%.6&/34;-L7.6&"=&C$73;"F.&R&+-'2?#*(-4.#"+H'%S((

1) Objectifs

2) Moyens

3) Réalisations

4) Impacts

Economie Conformité

Efficacité

Satisfaction

Etablissement

Contrôle des moyens

Pilotage stratégique

Pilotage de gestion

Environnement

Court-terme Quantitatif Surveillance

Long-terme Qualitatif Optimisation

'RVS('S*&

W.-/$&%.&#3;-.&"X.4>34&

!"#$%&'()(**+*&!"#$%&&%'"()%&('*+,%"&+-.&(/+"%0-%'"()%(12(342+"%(

/+:1;<.()=%>:%"?&%(0#<:-2@1%(

)2,+)G02"2&&'&q'*+,_:2'G$"(

4W:Qcc#:?<2G'*+,_:2'G$"(

Y3=4.6&*(W(,Z&/#0-#"2*-(%*(&0+%*0%&()%(D%&?#*(

3#*-";1%'"()%(D%&?#*(N(12(,+11%()%(d2(3#'"*%',%(

K#'*%&&2<21+qK24##G$"(