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2. Padon 21/3/51 Q C DSMEE 3. HRD WCM QCDS PLUS People Process Product Profit 4.
Limited point. Our Business Time Coming soon Effect ? 5. 6. 7. 8. 9. 10. 11. 12. 13. Competitive awareness Change for survival World Class Manufacturing ?? LOSS LOSS LOSS 14. Lost Opportunity Hidden Factory (Difficult or impossible to measure) Inspection Warranty Scrap Rework Rejects More Setups Expediting Costs Lost sales Late Delivery Lost Customer Loyalty Excess Inventory Long Cycle-Times Engineering Change Orders Competitive awareness Change for survival
(tangible) Additional Costs of Poor Quality (intangible) 15. (Problem) 16. Problem Solving&Decision Making