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Tihar Jail (India) - Recruitment Process Example, Attrition Rate, CRM Vs ERM
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Human
Resource Management
Manpower PlanningRecruitment
Selection
T & D
Performance Appraisal
Remuneration
Talent Acquisition & Management
• Recognize Talent
• Attracting Talent
• Selecting Talent
• Retaining Talent
• Managing Succession
• Change Organization Culture
• Hybrid Grads
Attrition Rate
• Actual Employees – 80 • Employees Left the Org. – 7 • New Entrants – 5
(No. of Attritions x 100) (Actual Employees + New Joined)
• A. R. = 8.23 %
Marketing Vs. HRM
• Consumers Vs. Employees
• CRM Vs. ERM
• Global Job Mobility
• Job – Hopping
Huge Attrition Cost
Design Schools - Nimble
HRM
• Human Resource Management is a process ofbringing people & organizations together so that thegoals of each other are met. the role of HR Manager isshifting from that of a protector & screener to the role ofa planner & change agent.
• It is the process of managing people in organizationsin a structured & thorough manner. This covers thefields of staffing (hiring people), retention of people,setting pay & perks & performance management.
Personnel Management
• Personnel Directors – New Corporate Heroes
• Outsourcing is a New Accession
• Multi – Skilled Manpower
• Six- Sigma Practices – TQM
• Innovative Reward Plans
• Smooth Lay off
Personnel Management
• According to Flippo, “Personnel management is theplanning, organizing, compensation, integration &maintenance of people for the purpose of achievingorganizational, individual & societal goals.”
• Personnel Management is essentially “Workforce”centered whereas Human Resource Management is“Resource” centered.
Objectives – Personnel Mgt.
• Future Expansion
• Quantitative & Qualitative Aspects of Labour.
• Assessing the Requirement
• Effective Utilization of Manpower
• Reducing Under Utilization.
• Planning for Recruitment, Selection, Promotion,
Transfer, Training & Development.
Role of Personnel Manager
• Provides Assistance to top Management
• Acts as a Staff Specialist
• Acts as a Counselor
• Attends Problems & Grievances of Employees.
• Acts as a Mediator
• Linking Pin between Management & Workers.
• Acts as a Spokesman
Qualities of a Personnel Manager
Relationship Characteristics
• Customer Service
• Mediator
• Team Player
• Mutual Respect
• Collaboration
• Value Others
Business Characteristics
• Industry Knowledge
• Knows When to Delegate
• Organized
• Basic Money Management
• Business Hierarchy
• Legal Implications