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Definition
Soft Skills is the cluster of personality traits that characterize one's relationships with other people.
....referred to as
Social skills, people Skills,
Interpersonal Skills
Soft Skills
Verbal Communication Non-Verbal Communication Listening Skills Negotiation Problem Solving Decision Making – Exploring and analysing
options to make sound decisions.Assertiveness – Communicating our
values, ideas, beliefs, opinions, needs and wants freely. Neither passive nor aggressive
Winner vs Loser
W- Always a part of the answer L – Always a part of the problem
W- always has a program L – always has an excuse
W- Let me do it for you. L – Its not my job.
W- It may be difficult, but it is possible. L – It may be possible but it is far difficult.
Winner vs Loser
W- It was wrong. L- It wasn’t my fault.
W- Makes Commitments. L- Makes Promises.
W- has dreams L – has schemes
W- I must do something L- some must be done
Winner vs Loser
W- Sees the pain. L- Sees the gain.
W- Sees the possibilities L- Sees the problems.
W- Win – Win L – Win – Lose
W- Lives in the present L- Lives in the past
Winner vs Loser
W- are like thermostats. L- are like thermometers.
W- Choose what they say. L – Say what they choose.
W- use hard arguments. L- Use hard words.
W- stands firm on values but compromises on petty things.
L- stands firm on petty things but compromises on values.
Winner vs Loser
W- empathy L- Philosophy
W- Makes it happen. L- Let it happen.
PLAN AND PREPARE TO WIN.
A Group Of Children Were Playing Near Two Railway Tracks, One Still In Use While The Other Disused. Only One Child Played On The Disused Track, The Rest On The Operational Track.
The Train Came, And You Were Just Beside The Track Interchange. You Could Make The Train Change Its Course To The Disused Track And Saved Most Of The Kids
However, That Would Also Mean The Lone Child Playing By The Disused Track Would Be Sacrificed. Or Would You Rather Let The Train Go Its Way?