Embed Size (px)
Citation preview
Forever Autumn Community of Practice Falls Conference
Sept 30th 2015
John KennyOperations Manager Quality Improvement Division
Context
Forever Autumn
Better patient/service user
and population outcomes
‘everyone in healthcare really has two jobs when they come to work everyday: to do their work and
to improve it’ (Paul Batalden)
People delivering the services are taking the lead – has to be supported
“Community” of practice- local, people, identity, cooperation without
reference to class, profession, or hierarchy- Many of the elements needed to change
culture and deliver on our values
Quality Improvement Division role
Quality Improvement
Better patient/service user
and population outcomes
Figure 4: Defining Quality Improvement - Adapted from Batalden, Davidoff: QualSaf Health Care 2007;16:2-3 doi:10.1136/qshc.2006.022046
EveryoneBetter care and
better experience
Supported and valued staff
Better patient and population
outcomes
The combined and unceasing efforts of everyone - healthcare professionals, patients and their families, researchers, payers, planners and educators - to makethe changes that will lead to:
Quality Improvement Division
Pressure ulcer prevention
Lead: Mary Browne
Nutrition and hydration
Lead: Olivia Sinclair
Medication Safety
Lead: Ciara Kirke
Health Care Acquired Infection
Lead: Rob Cunney
Clinical Directors Programme
Lead: Julie McCarthy
Governance for Quality and safety
Lead: Maureen Flynn
Person Centred Care:
Lead : Greg Price
Open Disclosure:
Lead: Angela Tysall
Decontamination Services:
Lead: Caroline Connelly
Quality Improvement teams and improvement capability in Disability Services
QID Lead : Maria Lordan Dunphy
Policies, procedures, protocols and guidelines
QID lead: Maria Lordan Dunphy
HSE Quality Improvement Division (QID)
National Director: Philip Crowley
QID Office
PA: Audrey McEntagart
Business Manager: Maeve Raeside
HSE Quality Framework: Mary Browne
QI advisor: John Fitzsimons
Operations: John Kenny
National Patient Safety programmes
National Quality Improvement programmes
Service QI programmes in collaboration with QID
Quality Improvement Division competencies available for improvement projects across the services:
Person Centred Care Lead: Greg Price
Staff support and engagement in Quality Improvement Lead: TBA
Measurement for Improvement Lead: J Martin
Governance for quality and safety Lead: M Flynn
National QI programmes delivered in collaboration with professional colleges
National QI programme (with RCPI)
Lead: John Fitzsimons
National Office for Clinical Audit
Lead: Maureen Flynn
National Specialty QI Programmes (with RCPI)
Lead: Maureen Flynn
Priorities for 2015/2106
Building capacity and capability for leadership and improvement
Leading a national person centred programme Supporting national safety programmes Partnering on key quality programmes Information and analysis to support
improvement Testing and supporting implementation of a
Framework for Improving Quality
Framework for Quality Improvement
Support and enable a culture that is – person centered – Patient experience and outcomes orientation in
planning and managing services– seeks continual improvement in quality – act as a reminder and a checklist
Behaviors' that support a
quality culture
Change in mindset
Draft Framework for Improvement
Improving Quality Driver QI Division priority
1. Leading for improvement Building clinical and collective leadership
2. Engaging and enabling patients and service users
National person centered care programme
3. Engaging and enabling staff Building capacity and capability with proven methodologies
4. A systematic approach to improvement
Integrating and supporting national safety programmes
5. Measuring and sharing learning
Information and analysis for improvement
6. Governing for quality Governance programme
How QID can support draft Framework
Testing the framework
Forever Autumn – Community of practice
Does the framework help by identifying six quality drivers to frame your work
Interested in your feedback
Share learning and experience
Thank [email protected]
