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how Zenly nailed it @mxbraud

How Zenly Nailed It - Product Methods!

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Page 1: How Zenly Nailed It - Product Methods!

how Zenly nailed it

@mxbraud

Page 2: How Zenly Nailed It - Product Methods!

Location sharing apps have been around for a long time.

@mxbraud

Page 3: How Zenly Nailed It - Product Methods!

You can find dozens of them on the App Store.

Page 4: How Zenly Nailed It - Product Methods!

Even Apple has one.

@mxbraudI have 1 friend on it.

Page 5: How Zenly Nailed It - Product Methods!

But Zenly is the only one with an exponential growth.

8% weekly

@mxbraud

Page 6: How Zenly Nailed It - Product Methods!

If it continues that way, it will have 6M users by the end of the year.

Page 7: How Zenly Nailed It - Product Methods!

What is their secret?

@mxbraud

Page 8: How Zenly Nailed It - Product Methods!

They talk totheir users.

@mxbraud

Page 9: How Zenly Nailed It - Product Methods!

Zenly’s COO called 5000 users over the past year.

Page 10: How Zenly Nailed It - Product Methods!

He understood the reasons why people don’t use location sharing apps.

@mxbraud

Page 11: How Zenly Nailed It - Product Methods!

it’s creepy

it kills my battery

my friends are not on it

it’s not really amazing

@mxbraud

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Page 12: How Zenly Nailed It - Product Methods!

The team iterated on its product until these problems fade away.

@mxbraud

Page 13: How Zenly Nailed It - Product Methods!

Let’s see how!

@mxbraud

Page 14: How Zenly Nailed It - Product Methods!

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@mxbraud

it’s creepy

it kills my battery

my friends are not on it

it’s not really amazing

1

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it’s creepy

it kills my battery

my friends are not on it

it’s not really amazing

Page 16: How Zenly Nailed It - Product Methods!

What a classic location sharing app feels like.

Page 17: How Zenly Nailed It - Product Methods!

What Zenly feels like.

Page 18: How Zenly Nailed It - Product Methods!

@mxbraud

Zenly’s branding is about the experience, not the features.

Page 19: How Zenly Nailed It - Product Methods!

@mxbraudThe Elements of User Onboarding - Samuel Hulick

user location-sharing user doing cool stuff

what Zenly sells

what others sell

Page 20: How Zenly Nailed It - Product Methods!

@mxbraud

"We’re going to locate you and your friends"

Page 21: How Zenly Nailed It - Product Methods!

@mxbraud

"You’re going to spend good times with friends"

Page 22: How Zenly Nailed It - Product Methods!

@mxbraud

It’s very cautious with how it asks for your location.

Page 23: How Zenly Nailed It - Product Methods!

@mxbraud

"Who am I sharing my location with? Better not touch that button"

Zenly Competitor

Page 24: How Zenly Nailed It - Product Methods!

@mxbraud

"My bro Elon wants to know where I am.  Such a nice guy!"

Page 25: How Zenly Nailed It - Product Methods!

@mxbraud

Your friends and family are the only people you trust enough to give access to your location.

Page 26: How Zenly Nailed It - Product Methods!

@mxbraud

Your contacts prompt you to access your location. Zenly asks nothing.

Page 27: How Zenly Nailed It - Product Methods!

Zenly talks like a human, not a cold robot spying on you.

@mxbraud

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@mxbraud

Messages you get when you open the app:

Page 29: How Zenly Nailed It - Product Methods!

It even shows you love in settings by singing you a song.

@mxbraud

tap here in the app toget your love song

Page 30: How Zenly Nailed It - Product Methods!

It uses a friendly and fun imagery to prove sharing your location is no big deal.

@mxbraud

Page 31: How Zenly Nailed It - Product Methods!

@mxbraud

Smiling faces everywhere!

even in the bottom menu

Page 32: How Zenly Nailed It - Product Methods!

@mxbraud

+ childish and fun colors

Page 33: How Zenly Nailed It - Product Methods!

@mxbraud

NO BIG DEAL

Page 34: How Zenly Nailed It - Product Methods!

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Page 35: How Zenly Nailed It - Product Methods!

it’s creepy

it kills my battery

my friends are not on it

it’s not really amazing

it’s creepy

it kills my battery

my friends are not on it

it’s not really amazing

@mxbraud

1

2

3

4

Page 36: How Zenly Nailed It - Product Methods!

@mxbraud

this random location-basedgame literally kills my battery

Page 37: How Zenly Nailed It - Product Methods!

@mxbraud

Zenly…not so much

Page 38: How Zenly Nailed It - Product Methods!

Zenly’s developers spent two years working on the battery consumption of their app.

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They came up with a technology that asks for your location only when one of your friends needs it, which saves A LOT of battery life.

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problem solved!

Page 41: How Zenly Nailed It - Product Methods!

3

Page 42: How Zenly Nailed It - Product Methods!

it’s creepy

it kills my battery

my friends are not on it

it’s not really amazing

it’s creepy

it kills my battery

my friends are not on it

it’s not really amazing

@mxbraud

1

2

3

4

Page 43: How Zenly Nailed It - Product Methods!

How many great social networks are you not using because well…nobody does?

Page 44: How Zenly Nailed It - Product Methods!

Zenly integrates growth processes directly in its product.

@mxbraud

Page 45: How Zenly Nailed It - Product Methods!

@mxbraud

It shows you all the friends that you haven’t added yet directly under your Zenly friends.

Page 46: How Zenly Nailed It - Product Methods!

And contacts that have friends on Zenly!

This doesn’t mean they are on Zenly but it makes you feel a lot of people are using it.

+ it creates a sort of competition of who has the most friends.

Page 47: How Zenly Nailed It - Product Methods!

You need to invite friends to unlock the best emojis.

@mxbraud

Page 48: How Zenly Nailed It - Product Methods!

They want every active user to have at least 10 friends on it. This is a way to achieve it.

Page 49: How Zenly Nailed It - Product Methods!

It lets you share your position with friends that are not on Zenly.

@mxbraud

Page 50: How Zenly Nailed It - Product Methods!

You can share your position for the next 45 minutes.

Page 51: How Zenly Nailed It - Product Methods!

This makes the app more useful from the beginning, when you don’t have many friends.

Page 52: How Zenly Nailed It - Product Methods!

And your friend gets a glimpse of what Zenly is by experimenting its main feature.

Page 53: How Zenly Nailed It - Product Methods!

With a clear CTA to download the app!

Wait… I never invited anyone to join Zenly!

Page 54: How Zenly Nailed It - Product Methods!

It uses screenshots as a viral tool.

@mxbraud

Page 55: How Zenly Nailed It - Product Methods!

Every time you take a screenshot, Zenly suggests shortcuts to share it more easily.

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And they add a clear watermark so people know which app is used.

Page 57: How Zenly Nailed It - Product Methods!

This funny video made with the video-editing app Lipp got 2M views on FB.

Page 58: How Zenly Nailed It - Product Methods!

But they didn’t add a watermark and nobody ever knew it was made with an app.

Page 59: How Zenly Nailed It - Product Methods!

So they added one and got 1M app downloads in 6 months thanks to the next videos.

watermark

Page 60: How Zenly Nailed It - Product Methods!

Watermarks!

Page 61: How Zenly Nailed It - Product Methods!

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Page 62: How Zenly Nailed It - Product Methods!

it’s creepy

it kills my battery

my friends are not on it

it’s not really amazing

it’s creepy

it kills my battery

my friends are not on it

it’s not really amazing

@mxbraud

1

2

3

4

Page 63: How Zenly Nailed It - Product Methods!

For most people, location sharing is just a commodity.

@mxbraud

Page 64: How Zenly Nailed It - Product Methods!

Zenly triggers the magic with real-life interactions.

@mxbraud

Page 65: How Zenly Nailed It - Product Methods!

You get a notification every time a friend lands in another country.

@mxbraud

Page 66: How Zenly Nailed It - Product Methods!

@mxbraud

Page 67: How Zenly Nailed It - Product Methods!

Your friend is back in town.

@mxbraud

Your friend is travelling abroad.

You send him emojis to have a drink!

You wish him a good trip!

This fosters cool interactions

Page 68: How Zenly Nailed It - Product Methods!

Emojis + location feels like magic.

@mxbraud

Page 69: How Zenly Nailed It - Product Methods!

@mxbraud

My friend Thomas sent me emojis because I had locked the door and he knew I was inside.

Page 70: How Zenly Nailed It - Product Methods!

Your friends know that you’re close and join you naturally.

@mxbraud

Page 71: How Zenly Nailed It - Product Methods!

@mxbraud

My friend Antonin noticed I was around and invited me at his place.

Page 72: How Zenly Nailed It - Product Methods!

@mxbraud

Our house party stopped because of neighbors complaints.

It evolved into a walking party with everyone following the movement via Zenly.

People didn’t actually jump in the water with their phones.

Page 73: How Zenly Nailed It - Product Methods!

Fun and randomness make you stick to Zenly!

Page 74: How Zenly Nailed It - Product Methods!

Want to nail it too?

@mxbraud

Page 75: How Zenly Nailed It - Product Methods!

bit.ly/roadtoagreatproduct

70k views

Page 76: How Zenly Nailed It - Product Methods!

Follow me to get thenext product analysis!

@mxbraud

Page 77: How Zenly Nailed It - Product Methods!

Maxime Braud @mxbraud [email protected]

Page 78: How Zenly Nailed It - Product Methods!

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