Partnership for the future event (2 May 2013) - main presentation

Partnerships for the FutureImplementing a sustainable framework of partnership working with service users and other partners Thursday 2 May 2013

Giving service users a stronger, more effective voice

Cllr Robert Evans Care Services Portfolio Holder

Welcome and introduction


Format for the session

Welcome and introduction

The context to the review

Principles underpinning the recommendations

Cllr Evans, Care Services Portfolio Holder

The review: findings and outcomes

Findings from the review – local and national

Overview of the new framework

Terry Parkin,Executive Director: Education, Care and Health Services

Interactive session: putting the proposals into practice Facilitated by Terry Parkin,Executive Director: Education, Care and Health Services

The next steps

Overview of the actions underway

Overview of the timeframe for the new implementation and embedding of the new framework

Lorna Blackwood,Assistant Director: Commissioning

Question and answer session Cllr Evans, Care Services Portfolio Holder


Context to the review

Changing local structures and arrangements

Legislative changes

Significant financial constraints

Enhancing involvement and empowering users and carers

Adopting a more proportionate approach to engagement


To ensure that the partnership arrangements in place across the borough for adult and children’s services are:

fit for purpose

provide best value for money

remove duplication

outcome focused

Purpose of the review



Terry Parkin Executive Director: Education, Care and Health Services

The review: findings and outcomes


Method of review

Used four methods:

(1) Desktop reviewseek key documents

identify resources

(2) Bench Markinggood practice from other areas

local, national and international

(3) Questionnairemembers of strategic partnership groups

chairs of partnerships

other key partners

(4) Interviewsmembers of strategic partnership groups

chairs of partnerships

other key partners


16 (21%) formal responses using the review questionnaire

Responses also received from:

Experts by Experience (XbyX)

Voluntary Sector Reference Group

Interviews held with representatives from:

Bromley Clinical Commissioning Group

London Borough of Bromley

Metropolitan Police Service

NHS London

other partners

Findings (1): questionnaire, interview, desktop review


Findings (2): questionnaire, interview, desktop review

A number of strengths were identified

A number of areas for improvement, including:

too many different partnership bodies focused on similar issues leading to

duplication of information

silo-based working and decision making

significant demand on staff time

partnership bodies often struggle to evidence that they monitor how they are making a difference, and some have “lost their way”

barriers to partnership working include resource and financial constraints


Findings (3): benchmarking exercise

All partnership bodies should:

be ‘task focused’

seek to achieve outcomes within a specific time frame

link to strategic direction set by Health and Wellbeing Board

be managed and driven within the principles of key performance and project management techniques

consist of appropriate representatives at an appropriate level from appropriate organisations

ensure the role of the user is strengthened and empowered


Principles underpinning the recommendations

Ensuring appropriate structures are in place

Making the best use of available resources

Ensuring organisations are appropriately engaged in partnership activities

Ensuring each partnership body has:

clear purpose and scope

appropriate membership

clearly defined action plan

delivery targeted to outcomes


Recommendations (1)

1. To make the Executive Director for Education, Care and Health Services the accountable link between the Borough’s Health and Wellbeing Board and the new partnership arrangements

2. To bring together the Education, Care and Health Services partnership arrangements into a single, coordinated framework

3. To create Stakeholder Conferences for adult services and for children services to meet twice a year to actively involve partner agencies and service users in shaping business planning and priorities for the future


Recommendations (2)

4. To encourage particular partnership groups to look at options of becoming user led self-funding bodies

5. To develop virtual service user panel(s) which bring together service users, families and carers, and existing partnership group members, to gather views and consult with people on specific services or issues for services, and enable users to shape service development

6. For the partnership forums to become time limited with clear terms of reference focused on delivering projects and tasks identified as priorities for the Borough


Recommended framework


Impact

1. Some partnership groups will continue for a defined period as ‘time-limited project groups’ focused on finalising and delivering existing projects

2. For many partnership groups the current support and resource arrangements will be removed

3. The stakeholder conferences, time limited project groups and virtual panel(s) will better target limited resources to engage with service users and service user representatives



Terry Parkin Executive Director: Education, Care and Health Services

Interactive session:Putting the proposals into practice


1. To what extent do the new arrangements ensure that the voice of service users are heard?

2. Are there any service users we have missed out?

3. What one piece of advice would you give us to help implement this new framework properly?

Supporting us to put the proposals into practice



Lorna BlackwoodAssistant Director: Commissioning

The next steps


Developing draft Terms of Reference for the

stakeholder conferences

time limited project groups

virtual panel(s)

Developing procedure for the commissioning of Task and Finish Project Groups

Planning for the impact on current commissioning and contractual arrangements

Reporting outcomes and recommendations to the Care Services and Education PDS Committees, and Executive

Actions underway


Timeframe: overviewTim

e

April 2013: Health & Wellbeing Board becomes statutory body & Healthwatch Bromley launched

May 2013: ‘Partnerships for the Future’ event held

June-July 2013: Report to Care Services and Education PDS Committees, and Executive

September 2013: New arrangements come into place

September 2013: Adult Services Stakeholder Conference & Children’s Services Stakeholder Conference held

November-December 2013: Service user ‘consultative groups’ held

March 2014: Adult Services Stakeholder Conference & Children’s Services Stakeholder Conference held

June-July 2014: Service user ‘consultative groups’ held

September 2014: Adult Services Stakeholder Conference & Children’s Services Stakeholder Conference held

Task

and F

inis

h G

roups

On

line s

erv

ice u

ser

pan

el



Cllr Robert Evans Care Services Portfolio Holder

Question and answer session


Contact us

Michael WattsSenior Partnerships and Planning Officer

London Borough of Bromley

Tel: 020 8461 7608

E-mail: [email protected]

Web: www.bromley.gov.uk

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Partnership for the future event (2 May 2013) - main presentation