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Evolution of Building an “In House” Leadership Recruiting Function : Quality of Hire = Company Growth & the ROI
© 2015 Cognizant 2
© 2015 Cognizant
Uncertainty is The New Normal“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” – Charles Darwin
3
In an environment of volatility…Agility
…becomes the killer behavior.
© 2015 Cognizant 4
Introducing Cognizant
Global 1000 company
Market capitalization $39+ billion
220,000+ employees Employer of choice
“Client First” cultureProven re-investment strategy
HeadquartersGlobal HQ - Teaneck, NJ
Founded in 1994NASDAQ:CTSH since 1998
Member of S&P 500 Index
$12+ billion Revenue guidance
for 2015
1000+ clients Leaders across multiple industries
© 2015 Cognizant
The Cognizant EvolutionFAST GROWTH LARGE CAP SERVICES PROVIDER
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© 2015 Cognizant 6
Our Clients
INSURANCE7 of the top 10 Global Insurers33 of the top 50 US Insurers
BANKING & FINANCIAL SERVICES15 of the top 20 North American banks9 of the top 10 European banks
MANUFACTURING,LOGISTICS, ENERGY & UTILITIES7 of the top 10 Automotive OEM4 of the top 15 Industrial Manufacturers4 of the top 15 Chemical Manufacturers4 of the top 15 Logistics ProvidersRETAIL, TRAVEL & HOSPITALITY
9 of the top 30 Global Retailers3 leading U.S. Airlines3 of the World’s Leading Restaurant Chains2 of the top 4 Global Distribution System Companies
INFORMATION, MEDIA & ENTERTAINMENT4 of the top 10 Global Media Companies
6 of the major U.S. Movie Studios4 of the top 10 Information Service
Companies Worldwide
TECHNOLOGY4 of the top 5 Online Companies
7 of the top 10 ISVs2 of the top 5 Semiconductor
Manufacturers
COMMUNICATIONS7 of the top 10 Communications Service Providers & Equipment
Vendors
HEALTHCARE & LIFE SCIENCES28 of the top 30 Global Pharmaceutical Companies16 of the top 20 U.S. Healthcare Plans9 of the top 10 Biotech Companies3 of the top 5 US Pharmacy Benefit Management Companies12 of the top 15 Medical Device Companies
© 2015 Cognizant 7
“If you want one year of prosperity, grow grain. If you want ten years of prosperity, grow trees. If you want 100 years of prosperity, grow people.” - Chinese Proverb*
© 2015 Cognizant
Why Build an “In-House” Leadership Recruiting Team? The 4 C’s (not Cut, Clarity, Color and Carat…)
• Credibility: The leadership team has confidence in the in-house team as a strategic function to execute senior hiring
• Content: The recruiting team builds an internal database with each search, methodically mapping out the competitive landscape
• Cost-Savings: The in-house model delivers dramatically lower cost-per-hire versus outsourcing to agencies
• Competitive Advantage: Hiring industry-leading mid-level managers who evolve into future leaders and drive the company’s growth.
The 4 C’s
Cost-savings
Competitive
Credibility
Content
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© 2015 Cognizant
Building The Pyramid
Hiring future leaders requires a Leadership Recruiting Approach
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CEO
EVP / SVP / Vice President
Senior Director / Director
Senior Manager / Manager
Senior Associate / Associate
© 2015 Cognizant
Quality Hiring = Career and Company Growth
10
EXECUTIVE HIRED/LEVEL CURRENT LEVEL # LEVEL INCREASE
1
2
3
4
5
6
7
8
2008/SM
2008/SM
2008/M
2011/AVP
2011/SM
2013/D
2013/SD
2013/AD
SD
AVP
D
VP
SD
SD
AVP
D
3
4
4
1
3
1
1
1
© 2015 Cognizant
Recruiter Backgrounds & Skill Sets • Retained Search Experience OR High-end Agency Experience• Similar Corporate Environment Experience• Gravitas: the ability to consult with senior executives, internally and externally
Recommended Team Structure• Senior Recruiter – Business Development, Relationship Management, Deep Industry
Experience• Recruiter – Relationship management, Deep industry knowledge, offer negotiation skills
to structure the win-win• Research – Strong Internet Sourcing Skills, Project Management, Technically Savvy,
Industry Knowledge• Recruiting Coordinator – Project Management, Organization, Communication Skills,
Administrative Skills, Customer Service
Building an In-House Leadership Recruiting Team: Who and How
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© 2015 Cognizant 12
Who represents your LinkedIn hires?
Project Manager
Consultant
Software Developer
Program Analyst
Business Analyst
Technology ManagerCustomer Service
SpecialistSalesperson
Business/Corporate Strategist
381
305
284
219
166
100
62
54
45
Top Occupations of LinkedIn Hires
24%
54%
14%
9%
Seniority of LinkedIn Hires
Entry LevelSenior LevelManagerDirector +
*Data from Sept ‘14 – August ‘15
© 2015 Cognizant 13
“If you don’t like change, you’re going to like irrelevancy a lot less.”– Ralph Waldo Emerson