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Social Media and ArchaeologyWhere Does It Fit and Why Should We Participate?
Terry P. Brock - The Montpelier Foundation - @brockter Lynne Goldstein - Michigan State University - @lynnegoldstein
What are Social Media?
What are Social Media?Digital tools that allow people to create and share
information, collaborate on a common effort, or build relationships.
Social Media are often…
Social Media are often…1. Multi-Way: Many Sources to Many Receivers
Social Media are often…1. Multi-Way: Many Sources to Many Receivers
2. Mobile
Social Media are often…1. Multi-Way: Many Sources to Many Receivers
2. Mobile
3. Wide-Reaching
Social Media are often…1. Multi-Way: Many Sources to Many Receivers
2. Mobile
3. Wide-Reaching
4. Collaborative
Social Media are often…1. Multi-Way: Many Sources to Many Receivers
2. Mobile
3. Wide-Reaching
4. Collaborative
5. Rely on User Generated Content
Social Media vs.
“Traditional” Media
Social Media vs.
“Traditional” Media1. Engagement vs. Outreach
Social Media vs.
“Traditional” Media1. Engagement vs. Outreach
2. Ground Up vs. Top Down
Social Media vs.
“Traditional” Media1. Engagement vs. Outreach
2. Ground Up vs. Top Down
3. Multivocal vs. One Way
Social Media vs.
“Traditional” Media1. Engagement vs. Outreach
2. Ground Up vs. Top Down
3. Multivocal vs. One Way
4. Direct Access vs. Middle Man
Why a Project Account?
Why a Project Account?1. Allows for clear focus on project objectives
and goals
Why a Project Account?1. Allows for clear focus on project objectives
and goals2. Provides sustainability
Why a Project Account?1. Allows for clear focus on project objectives
and goals2. Provides sustainability3. Maintains professional/personal distinction
Why a Project Account?1. Allows for clear focus on project objectives
and goals2. Provides sustainability3. Maintains professional/personal distinction4. Easily findable
Why a Project Account?1. Allows for clear focus on project objectives
and goals2. Provides sustainability3. Maintains professional/personal distinction4. Easily findable5. Can have multiple contributors
Guidelines for Project Accounts
Guidelines for Project Accounts1. Establish an institutional voice
Guidelines for Project Accounts1. Establish an institutional voice2. Follow established strategy
Guidelines for Project Accounts1. Establish an institutional voice2. Follow established strategy3. Remember who you represent
Guidelines for Project Accounts1. Establish an institutional voice2. Follow established strategy3. Remember who you represent4. Remember who you’re trying to reach
Guidelines for Project Accounts1. Establish an institutional voice2. Follow established strategy3. Remember who you represent4. Remember who you’re trying to reach5. Use consistently
Guidelines for Project Accounts1. Establish an institutional voice2. Follow established strategy3. Remember who you represent4. Remember who you’re trying to reach5. Use consistently6. Consistent brand and design
Where does Social Media fit in Archaeology?
Where does Social Media fit in Archaeology?
Engagement with publics you already strive to reach, but through new ways that are not often possible in “real life.”
Engagement with…
Public Communities, Visitors, Stakeholders, Volunteers, Descendants
Engagement with…
Public Funding Sources Granting Agencies, Donors
Engagement with…
Public Funding Sources Clients Federal Agencies, Private Clientele, Potential Customers
Engagement with…
Public Funding Sources Clients Government Federal Agencies, SHPO, THPO, Local, State, & Federal Representatives
Engagement with…
Public Funding Sources Clients Government Educators Teachers, Faculty, Non-Profits, Students
Engagement with…
Public Funding Sources Clients Government Educators Researchers Archaeology Colleagues, Historians, Anthropologists, etc.
Engagement with…
Public Funding Sources Clients Government Educators Researchers Your Institution Your Boss, Board, Trustees, Administrators, Other Departments
Engagement with…
Public Funding Sources Clients Government Educators Researchers Your Institution Journalists Local and National News, TV, Newspaper, Magazines, Online Publications
Engagement with…
In new ways…
Behind the Scenes Show parts of archaeology that are inaccessible otherwise
In new ways…
Behind the Scenes 24-7 Social Media is always on…engage with public when they aren’t visiting the site
In new ways…
Behind the Scenes 24-7 Direct Communication Direct access to archaeologists in “natural habitat”
In new ways…
Behind the Scenes 24-7 Direct Communication Discuss Process How do we know what we know? How do we do what we do?
In new ways…
Behind the Scenes 24-7 Direct Communication Discuss Process Expose the Unseen So much doesn’t make the publication or exhibit…
In new ways…
Behind the Scenes 24-7 Direct Communication Discuss Process Expose the Unseen Joy of Discovery Share moments of discovery with public.
In new ways…
Behind the Scenes 24-7 Direct Communication Discuss Process Expose the Unseen Joy of Discovery Be Big Small institutions can make meaningful impact with social media
In new ways…
Behind the Scenes 24-7 Direct Communication Discuss Process Expose the Unseen Joy of Discovery Be Big Raise Money Crowdsourcing, leveraging followers can lead to contributions
In new ways…
Behind the Scenes 24-7 Direct Communication Discuss Process Expose the Unseen Joy of Discovery Be Big Raise Money Raise Awareness about social issues, legislation, the past, preservation, discipline
In new ways…
Building a Social Media Strategy
Building a Social Media StrategySocial media for a project or institution is most effective
when it is intentional, planned, and aligned with your goals.
A Strategy Includes…
A Strategy Includes…1. Defining Objectives
A Strategy Includes…1. Defining Objectives
2. Identifying Audience
A Strategy Includes…1. Defining Objectives
2. Identifying Audience
3. Understanding Content within Context
A Strategy Includes…1. Defining Objectives
2. Identifying Audience
3. Understanding Content within Context
4. Choosing the Right Services and Tools
A Strategy Includes…1. Defining Objectives
2. Identifying Audience
3. Understanding Content within Context
4. Choosing the Right Services and Tools
5. Learning the Culture
A Strategy Includes…1. Defining Objectives
2. Identifying Audience
3. Understanding Content within Context
4. Choosing the Right Services and Tools
5. Learning the Culture
6. Building a Plan
A Strategy Includes…1. Defining Objectives
2. Identifying Audience
3. Understanding Content within Context
4. Choosing the Right Services and Tools
5. Learning the Culture
6. Building a Plan
7. Making Goals and Assessment
Defining Objectives
Defining Objectives(Remember your workplan from Day 1?
Your Social Media Strategy should help you achieve it.)
Identifying Audience
Identifying Audience(Remember the audience you mentioned in your workplan?
Your Social Media Strategy should focus on reaching the same groups.)
More on Audience…
Research their online habits
More on Audience…
Research their online habits • Do the publics you are trying to reach use social media?
More on Audience…
Research their online habits • Do the publics you are trying to reach use social media?• If so, what social media do they use?
More on Audience…
Research their online habits • Do the publics you are trying to reach use social media?• If so, what social media do they use?• Do they use mobile technology?
More on Audience…
Research their online habits • Do the publics you are trying to reach use social media?• If so, what social media do they use?• Do they use mobile technology?• What type of media do they enjoy (photos, video, etc)?
More on Audience…
Research their online habits • Do the publics you are trying to reach use social media?• If so, what social media do they use?• Do they use mobile technology?• What type of media do they enjoy (photos, video, etc)?
How to Conduct Research
More on Audience…
Research their online habits • Do the publics you are trying to reach use social media?• If so, what social media do they use?• Do they use mobile technology?• What type of media do they enjoy (photos, video, etc)?
How to Conduct Research• Survey the publics you work with
More on Audience…
Research their online habits • Do the publics you are trying to reach use social media?• If so, what social media do they use?• Do they use mobile technology?• What type of media do they enjoy (photos, video, etc)?
How to Conduct Research• Survey the publics you work with• National Surveys - Pew Research Center
More on Audience…
Content and Context
Content and ContextWhat Content do you have available to share?
What restrictions do you have on your ability to share content?
Content
What forms of media are at your disposal?Content
What forms of media are at your disposal?• images
Content
What forms of media are at your disposal?• images• video
Content
What forms of media are at your disposal?• images• video• text
Content
What forms of media are at your disposal?• images• video• text• audio
Content
What forms of media are at your disposal?• images• video• text• audio
Where is it?
Content
What forms of media are at your disposal?• images• video• text• audio
Where is it?• Being gathered from the field
Content
What forms of media are at your disposal?• images• video• text• audio
Where is it?• Being gathered from the field• Processed in the lab
Content
What forms of media are at your disposal?• images• video• text• audio
Where is it?• Being gathered from the field• Processed in the• In a digital database or archive
Content
What forms of media are at your disposal?• images• video• text• audio
Where is it?• Being gathered from the field• Processed in the• In a digital database or archive• on paper, slides, paper maps, printed photos, storage
Content
What forms of media are at your disposal?• images• video• text• audio
Where is it?• Being gathered from the field• Processed in the• In a digital database or archive• on paper, slides, paper maps, printed photos, storage
What tools do you have?
Content
What forms of media are at your disposal?• images• video• text• audio
Where is it?• Being gathered from the field• Processed in the• In a digital database or archive• on paper, slides, paper maps, printed photos, storage
What tools do you have?• Technology: smartphones, DSLRs, audio recording, computers, GoPro, Scanner, wifi
Content
What forms of media are at your disposal?• images• video• text• audio
Where is it?• Being gathered from the field• Processed in the• In a digital database or archive• on paper, slides, paper maps, printed photos, storage
What tools do you have?• Technology: smartphones, DSLRs, audio recording, computers, GoPro, Scanner, wifi• People: photographer, videographer, graphic designer, artist, journalist, writer
Content
Context
What restrictions do you have?
Context
What restrictions do you have?• Money what kind of budget do you have available?
Context
What restrictions do you have?• Money • Time how much time can you spend on a daily and weekly basis on social media?
Context
What restrictions do you have?• Money • Time • Institutional Policies Does your institution have a social media policy? Do they
already have a predefined strategy you have to work within?
Context
What restrictions do you have?• Money • Time • Institutional Policies
already have a predefined strategy you have to work within?• Privacy Issues Does your content have restrictions relating to privacy?
Context
What restrictions do you have?• Money • Time • Institutional Policies
already have a predefined strategy you have to work within?• Privacy Issues • Ethical Concerns do you or your institution have ethical concerns about proprietary
software and services?
Context
What restrictions do you have?• Money • Time • Institutional Policies
already have a predefined strategy you have to work within?• Privacy Issues • Ethical Concerns
software and services?• Tech are you restricted by technological limitations (bandwith, wifi availability, etc)
Context
Social Media Services
Social Media ServicesIdentify the Services that are out there. Know what they do. Know who
uses them. PLAY.
Audience Content & Context
Social Media Services
Audience Content & Context
Social Media Services
Make a Plan
Make a PlanEstablish a systematic plan for posting, scheduling, etc.
Write it down. Stick to it.
Making a Plan
Objectives list these up front
Making a Plan
Objectives Audience what groups are you targeting?
Making a Plan
Objectives Audience Tools What social media accounts are you using? What tech tools are you using?
Making a Plan
Objectives Audience Tools Content What forms of media are you posting? Which accounts are being used for what?
Making a Plan
Objectives Audience Tools Content Logistics Who is posting? Where are they posting from?
Making a Plan
Objectives Audience Tools Content Logistics Schedule When do posts happen? What content happens when?
Making a Plan
Objectives Audience Tools Content Logistics Schedule Defining Success, Setting Goals Set measurable goals
Making a Plan
Objectives Audience Tools Content Logistics Schedule Defining Success, Setting Goals Analytics and Assessment Measure and analyze
Making a Plan
Tools
1. social media accounts
Tools
1. social media accounts2. hardware
Tools
1. social media accounts2. hardware3. software
Tools
1. social media accounts2. hardware3. software4. digital services
Tools
Content
1. what content are you usingContent
1. what content are you using2. where is it getting posted
Content
1. what content are you using2. where is it getting posted3. how does it match your objectives
Content
1. what content are you using2. where is it getting posted3. how does it match your objectives4. does it align with your constraints
Content
1. what content are you using2. where is it getting posted3. how does it match your objectives4. does it align with your constraints5. which audience is it directed towards
Content
Logistics
1. who does what
Logistics
1. who does what2. what gets posted where
Logistics
1. who does what2. what gets posted where3. where do things get posted from
Logistics
Schedule
1. When are things getting posted?
Schedule
1. When are things getting posted?2. Who is doing the posting?
Schedule
1. When are things getting posted?2. Who is doing the posting?3. How are you holding people accountable?
Schedule
1. When are things getting posted?2. Who is doing the posting?3. How are you holding people accountable?4. Automate
Schedule
Define Success, Set Goals
1. What would measurable success look like?
Define Success, Set Goals
1. What would 2. Establish a time frame
Define Success, Set Goals
1. What would 2. Establish a time frame3. Develop goals
Define Success, Set Goals
1. What would 2. Establish a time frame3. Develop goals4. Make them realistic
Define Success, Set Goals
Analytics and Assessment
1. Identify measurement tools
Analytics and Assessment
1. Identify measurement tools2. Collect Data
Analytics and Assessment
1. Identify measurement tools2. Collect Data3. Did you meet your goals?
Analytics and Assessment
1. Identify measurement tools2. Collect Data3. Did you meet your goals?
• Yes? Figure out why, build new goals
Analytics and Assessment
1. Identify measurement tools2. Collect Data3. Did you meet your goals?
• Yes? Figure out why, build new goals• No? Figure out why, build new goals
Analytics and Assessment
1. Identify measurement tools2. Collect Data3. Did you meet your goals?
• Yes? Figure out why, build new goals• No? Figure out why, build new goals
4. Did something unexpected happen?
Analytics and Assessment
Examples