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EMAIL MARKETING COMMUNICATE DIRECTLY WITH YOUR CUSTOMERS

Email Marketing for your Business

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EMAIL MARKETING COMMUNICATE DIRECTLY WITH YOUR CUSTOMERS

HOUSEKEEPING ITEMS •  Please  sign  in  on  the  sign  in  sheet  •  Next  week’s  presenta4on:  How  to  create  a  

business  website  •  Feel  free  to  work  off  of  you  laptops!  •  WiFi  Password:  password  

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

ABOUT US

Allegra Demerjian Digital Communications Manager

[email protected] @allegradem

Nicole Duxbury Social Media Coordinator

[email protected] @nicoleduxbury

PART 1: GETTING STARTED

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

WHAT IS EMAIL MARKETING?

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

DO I NEED EMAIL MARKETING?

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

Do I have a consistent flow of

information to push out?

Do I have deals and other

exclusive offers that would work?

Are other key players in my

industry using email marketing?

WHICH PLATFORM SHOULD I USE?

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

WHICH PLATFORM SHOULD I USE?

MailChimp

•  Customizable  templates  •  Op4mized  for  mobile  •  User-­‐friendly  •  A/B  Split  Tes4ng  •  In-­‐depth  reports  on  performance  •  Geoloca4on  and  segmenta4on  

op4ons  •  Social  media  integra4on  •  Pricing  based  on  list  size  •  Schedule  emails  

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

WHICH PLATFORM SHOULD I USE?

Constant Contact

•  Drag  &  Drop  edi4ng  •  Customizable  email  templates  •  Social  media  integra4on  •  Support  via  phone,  email,  chat,  

videos  and  more  •  Free  30  day  trial  •  Pricing  based  on  list  size  •  Schedule  emails  •  Nega4ves:  no  customiza4on  for  

advanced  users;  lacks  autoresponders  

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

WHICH PLATFORM SHOULD I USE?

Emma

•  Customizable  &  mobile-­‐op4mized  templates  

•  Response  tracking  •  Google  Analy4cs  integra4on  •  Easy  drag  &  drop  design  tools  •  Beau4ful  interface  •  60  day  free  trial  •  Unlimited  image  hos4ng  space  •  Scheduled  emails  •  List  customiza4on  &  

segmenta4on  

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

PART 2: CREATE YOUR STRATEGY

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

BUILD A STRONG EMAIL LIST

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

Tips  for  your  email  list:  •  Quality  over  quan4ty  •  Follow  the  rules  

•  Opt-­‐in  and  Opt-­‐out  •  Don’t  just  add  random  contacts  •  Don’t  buy/sell  lists  

•  Feature  on  your  website  •  Double  opt-­‐in  •  Be  honest  &  straigh^orward  •  Build  off  of  your  current  subscribers  •  Contes4ng  and  incen4vizing  •  Use  your  assets  to  encourage  sign  

ups  •  Promote  on  social  media  

PREPARE AND STRATEGIZE

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

Build  an  Ed  Cal  of  topics    Timing  •  Be  consistent  •  Pick  op4mal  4mes  

•  Thursdays,  9-­‐11am  or  2-­‐3pm    Frequency  •  Objec4ve:  Value  •  Be  more  concerned  on  amount  of  valuable  

content  you  have  to  send  •  Feel  out  your  audience  •  Recommend:  cover  one  topic  per  email  

PART 3: SEND YOUR EMAIL

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

HOW TO SET UP YOUR EMAIL

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

Design  •  Use  templates  •  Contract  out    How  to  get  your  email  open  •  Don’t  be  clever,  be  straigh^orward  •  Use  power  words  &  numbers  •  Keep  it  short  –  120  characters  max  •  Make  it  “from”  you  •  Experiment  with  A/B  tes4ng  •  Make  it  sound  &  feel  exclusive  •  Build  trust  &  expecta4on  over  4me  

HOW TO CREATE YOUR EMAIL

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

Keep  it  short  •  Preview  ar4cles  &  deals  •  Link  back  to  website    Make  it  Visual  •  Include  pictures  and  videos  as  much  

as  possible    Connect  your  social  and  website    

HOW TO WRITE YOUR EMAIL

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

Make  emails  scan-­‐able    Be  personal  and  down-­‐to-­‐earth  •  Ask  ques4ons  •  Don’t  follow  a  strict  formula  •  Add  a  personal  touch  •  Don’t  automate  your  gree4ng  •  Use  the  word  “you”    Don’t  waste  people’s  4me  •  If  no  content  to  share,  don’t  send  an  

email  •  Don’t  always  ask  for  things,  also  be  

useful      

MAKE YOUR EMAIL MATTER

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

Would I subscribe to

this list?

Would I open this email?

Are people benefitting from this?

Would I unsubscribe

from this?

Would I make a purchase?

MORE RESOURCES •  The  Abbi  Agency  Blog  •  MailChimp  Blog  •  Constant  Contact  Blog  &  Trainings  

Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  

QUESTIONS?

THANK YOU

Allegra Demerjian Digital Communications Manager

[email protected] @allegradem

Nicole Duxbury Social Media Coordinator

[email protected] @nicoleduxbury