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What do today's restaurant workers really look for when looking for a job? Just how important are mobile and career mobility to keeping them happy? Where's the best place to start making changes? Play our on-demand webinar to get exclusive insight into the minds and motivations of your newest workforce from leading HR/talent guru, Steve Boese, and to: - Define Gen Y+Z workers and what's so different about how you need to manage them -Find out when to prepare for talent surplus and talent scarcity over the next few years - Learn which benefits have the biggest impact and where to focus your recruiting - See examples from "Best Places to Work"-type companies and why they work so well - Get specific recruiting and retention tips that'll cut costs and maximize guest satisfaction
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What Really Works for Today’s Restaurant Workers!Understanding Gen Y+Z Employees to Maximize Your Restaurant’s Recruitment, Retention and Revenue!
Wednesday, June 11!
Steve Boese!Co-Chair, Blogger, Editor & More!HR Technology Conference, !HR Happy Hour!
Tim Dillon!Director of Workforce Solutions!PeopleMatter!
Today’s Presenters!
2 ways to think about the future!
• Incrementally different & indistinguishable from the present!
• Almost unrecognizable from today!
“The future will be new enough that we will be uncomfortable, we will be unprepared.”!
What does that mean for the HR/Talent professional!
• New ways of working !
• New sources of talent !
• New technologies!
Agenda!• Big work place trends!• Are there really differences!• Attraction!• Retention!• Management!• Wrap-up, Q&A!
BIG TRENDS!Believe the hype. Mostly.!
Rapid pace of change!
Technology adoption!
What’s happening in the workplace?!
Multiple generations at work!
Contingent workers on the rise!
But right now, markets are tightening!
Implications for HR/Talent!• Technology proficiency !• Workforce composition!• Talent scarcity!• Employee development !• Extended enterprise!
ARE THERE REALLY DIFFERENCES?!
I’m going to say “Yes”!
Everyone is the same. And different.!
• Each of us is unique. Just like everybody else.!
• But generational experiences, roughly translating to ‘life stages’ help us to connect, understand, and reach people!
• Some fundamental and shared life experiences shape these characteristics!
• Allows organization to build capability and strategy to match with expectations and needs of the next generation workforce!
The 3 most important things to know about the modern employee!• They do not know the existence of a world without the
Internet, texting, GPS, smartphones, and Facebook. But they are often ‘tech dependent’ as opposed to ‘tech savvy.’!
The 3 most important things to know about the modern employee!• They do not know the existence of a world without the
Internet, texting, GPS, smartphones, and Facebook. But they are often ‘tech dependent’ as opposed to ‘tech savvy.’!
• They will have anywhere from 15 - 20 different jobs throughout their working lifetimes. The average millennial expects to remain in a given job less than three years. They watched their parents sacrifice for the company and get burned too often.!
The 3 most important things to know about the modern employee!• They do not know the existence of a world without the
Internet, texting, GPS, smartphones, and Facebook. But they are often ‘tech dependent’ as opposed to ‘tech savvy.’!
• They will have anywhere from 15 - 20 different jobs throughout their working lifetimes. The average millennial expects to remain in a given job less than three years. They watched their parents sacrifice for the company and get burned too often.!
• Their parents raised them to feel ‘special’, to be rewarded for trying, (and even just showing up), and where winning and losing were often not all that important.!
How does that translate for me?!• Find/a(ract • Reten/on • Development • Leadership !
ATTRACTION!
Sounds like a great job!
What are modern workers seeking?!
Top 5: Learning and development
Flexible work
$$$$
Benefits (yes, this is imporant)
Perks
Fun!
Talent attraction strategies!
• Social • Mobile • Culture • Referrals !
Who’s doing it right?!
• Community
• Commitment
• Con/nuous Learning!
RETENTION!
What happened to the book?
Stay/Go Levers!• Work/Life Integra/on
• Con/nuous Learning • Technology Influence • Short and Long Term View
• Cash !
Retention Opportunities!
• Personaliza/on • VIP Access • Invite the Parents
MANAGEMENT!
Your next boss is like, 26!!
Modern Leadership!
The successful modern manager!
• Mentor
• Coach • Conductor • Rebel • Trust Agent!
Closing Thoughts!• Empowerment !• Purpose !• Personalized Experience !• Flexibility !• Transparency!
How do you get your HR organization and your leaders to think about HR, technology, and people with a slightly longer view?!
DEMO!
Q & A!
More Questions!
[email protected]!steveboese.squarespace.com!HRTechConference.com!hrhappyhour.net!Twitter: @SteveBoese!LinkedIn: linkedin.com/in/steveboese!
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