Designing the sustainable product-service integration: a product-serviceblueprint approach

ISS 莊淑婷

Youngjung Geum, Yongtae ParkJournal of Cleaner Production June 2011

Abstract

Product service blueprint

Provide the implication of how PSS can provide the sustainable production and consumption.

Represent the flow or relationship of PSS activities in detail, including the product-service interaction in detail.

It is defined as “a system of products, services, networks of players and supportinginfrastructure that continuously strives to be competitive, satisfycustomer needs and have a lower environmental impact than traditional business models”

(Goedkoop et al., 1999).MPLE.

product-service system (PSS)

Since the PSS encompasses the product behavior along the product life cycle, the service flow of customers and providers, and the interactions between different actors involved

(Boughnimand Yannou, 2005)

product-service system (PSS)

Since the PSS encompasses the product behavior along the product life cycle, the service flow of customers and providers, and the interactions between different actors involved

(Boughnimand Yannou, 2005)

product-service system (PSS)

Kathalys method

DES (design of eco-efficient

services

PSS innovation scan for

industry

SPSD (Sustainable Product and

Service Development)

HiCS (Highly Customerised

Solutions

MEPSS (Methodology for Product-Service

System development)

practical guide for PSS

development

PSS Design Methodologies

Firstly, the core characteristics of PSS areinseparable from the service.

Secondly, the service blueprint provides thesimple but clear representation of service system in terms of actor behavior, sequential progress, and spatial relationship.

Product service blueprint

Service blueprint

P-S blueprint

结束页

thank you for

listening