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© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 7 Things Keeping Digital Marketers Up at Night Bryan Urioste | Senior Director, Marketing, Rackspace Hosting 1

Adobe DMS Breakout Session: 7 Things That Keep Marketers Up at Night

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© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

7 Things Keeping Digital Marketers Up at NightBryan Urioste | Senior Director, Marketing, Rackspace Hosting

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In the News…

Marketing is now the central engine of growth for many companies, “ ”Laura McLellan, Vice President, Gartner.

Chief marketing officers will outspend CIOs on technology by 2017 “ ”Prediction: Gartner

CMOs As Bridge Builders Forbes, June 13, 2012

The CMO Is DeadForbes, October 3, 2012

The Right Mix Can Be Explosive

Data, Data Everywhere …not a Drop to Drink

Power of Social? …Does It Generate the $$

Finding the Right Mix

Source: bettiblue.com

Avoiding the “Oh $hit” Moment …You Need a Partner

National TV Exposure

Cutting Edge campaign

“Pancake Moment”

Into the Dark Abyss …Cost of Downtime Adds Up

The average cost of data center downtime across industries was approximately $5,600 per minute.

The average reported incident length was 90 minutes, resulting in an average cost per incident of approximately $505,500.

For a total data center outage, which had an average recovery time of 134 minutes, average costs were approximately $680,000.

For a partial data center outage, which averaged 59 minutes in length, average costs were approximately $258,000.

Source: Channel Insider, May 16, 2011

Partnering for Success: CMO + CIO

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We focus on your infrastructure so, you can focus on your customers.

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ABOUT RACKSPACE®

Important Facts & Figures

“We consider our leadership position in Gartner’s Magic Quadrant for Managed Hosting providers as further confirmation that Fanatical Support provides great IT outcomes for our customers.”

Lanham Napier, CEO, Rackspace

SERVING OVER 60% OF THE FORTUNE 500

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Critical Application Support for

Adobe Experience Manager

Fanatical Support for Digital Marketer’s Success

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Bryan Urioste [email protected]: Bryan Urioste