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It's a talk in Information psychology (2007-Fall) in Social Education Department, NTNU, Taiwan. This is the 2 of 4 talks.
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每一個設計的專案中有各種角色
客戶的期望 專案經理的想法 分析師的方案 程式工程師開發 企管顧問說明
被紀錄的文件 實際安裝的部份 系統建製的費用 售後服務的結果 客戶的實際需求
Agenda
• Approach
• Concepts– Parsona
– Scenario
– Storyboard
– Use cases
Approach
• 設計原則、設計取向
3 approaches
• User-centered Design– 使用者中心設計
• Designer-centered Design– 設計者中心設計
• Feature-centered Design– 功能中心設計
User-centered design
• 使用者中心設計• 並不是什麼新鮮事，每個人都會講• 就連圖書館檢索系統也認為他們做了很很多「使用者研究」…..
你開的使用者需求有四百項功能…
沒有人會用這麼複雜的產品，你知道嗎？
好，我會把「容易使用」這項功能加上去
Some concepts
Persona
Persona \Per*so“na\ n, 假面1: an actor‘s portrayal of someone in a play; 對戲劇中某個角色的設定 . [syn: {character}, {role}, {theatrical role}, {part}]
2: (Jungian psychology) [心理學] a personal facade that one
presents to the world; 個人面對社會世界的外在人格. [syn: {image}]
3. {Wikipedia} [設計] an artifact that consists of a narrative relating to a desired user or customer‘s daily behavior patterns; 描繪使用者行為模式的工具
Photo by nicolasnova in http://www.flickr.com/photos/nnova/2081056587/ （CC 2.0 Generic）
Persona Cards.
Nielsen Norman Conference 2007, Barcelona
http://www.flickr.com/photos/sjrobertson/2044376315/in/set-72157603228342088/
Development of Persona
• Role Sampling: 選出或抽樣出具有效性與代表性的角色
• Behavior Construction: 建構所選出角色的行為
Case: Role Sampling
• Eee PC testing role sampling
by kitty callahan http://www.flickr.com/photos/97555062@N00/253571053/in/photostream/
By by quickandirty http://www.flickr.com/photos/quickandirty/68582535/
Scenario
Scenario \Sce*na“ri*o\, n. 情節
1: an outline or synopsis of a play (or, by extension, of a literary work)
2: a setting for a work of art or literature; "the scenario is France during the Reign of Terror"
3: a postulated sequence of possible events; "plannersdeveloped several scenarios in case of an attack"
鹿王本生敦煌莫高窟
http://www.flickr.com/photos/paulhughes/2076950420/
http://csweb.cs.bgsu.edu/maner/domains/Scenario.htm
http://xml.netbeans.org/xsl/uml/scenarios/scenarios.gif
http://webanalytics.wordpress.com/2007/03/23/becommerce-awards-winners-web-analytics/
Storyboard
• 作為檢驗工具• 搭配Persona等其他開發技術使用• (個人認為)還蠻花時間的• 呈現設計概念倒是好工具
http://blogs.sun.com/MartinHardee/entry/design_comics_templates_1_0
http://www.sapdesignguild.org/resources/archive/design_session.asp
Use Case
OPAC
使用者
use case; 使用案例
1. 一種系統分析圖示方法• UML的9種圖示法之一• 簡便易畫，可用來作為系統設計者與客戶
溝通系統需求
2. 也可用文字方式描繪
Rosasco, Nicholas (2005). Koha Architectural Study. Available in http://www.kohadocs.org/Koha_architecture.html
流通模組的使用案例Circulation Use Case
Question
by janelbot
Process &Methodology
Methodology \Meth`od*ol“o*gy\, n.
1: 方法論[研究與分析的]. the branch of
philosophy that analyzes the principles and procedures of inquiry in a particular discipline [syn: {methodological analysis}]
2: 有系統的方法[開發上的]. the system of
methods followed in a particular discipline
Methodologies
•瀑布式 waterfall methodology
•漩渦式 Spiral methodology
– rapid prototype methodology
project ideas:Posters.自然就好
http://www.flickr.com/photos/chrisnoessel/2058114043
http://www.flickr.com/photos/chrisnoessel/
http://www.flickr.com/photos/chrisnoessel/2058900066/
http://www.flickr.com/photos/chrisnoessel/2058900182
http://www.flickr.com/photos/chrisnoessel/2058900296/
http://www.flickr.com/photos/21206108@N08/2054840778/
http://www.flickr.com/photos/16124417@N04/2036502305/
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