Quantified DevOpsImprove Collaboration, Accelerate Deployment, Reduce Risk

Mark RobertsIT Specialist, IBM Rational UK

© 2013 IBM Corporation

Mark Roberts

Background in development

– C, C++, FORTRAN, PERL, Assembler

– Embedded C

– Network Management

2

15 years in Rational Software

– Consultant

– Services Manager

– Consultant

Configuration, Change, Build, Automation

UrbanCode

The emergence of „DevOps‟

Operations

Cre

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Pro

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ral R

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Development

OperationsC

rea

tive

Be

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vio

r

Pro

ce

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ral R

igo

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Development Cross over –

DevOps

Waterfall

Process

Platform

Agile

Delivery

Process

Platform

Blended roles and repeated operations

41%experience

developmentdelays

34%experience deployment

delays

45%experience production

delays

4-6weeks

to delivercode

changes

A lack of continuous delivery impacts the entire business

Operations/Production

Development/TestCustomers

BusinessOwners

Costly, error prone manual processes and efforts

to deliver software across an enterprise

CHALLENGES

Upgrade risk due to managing multiple application

configurations and versions across servers

Slow deployment to development and test

environments leave teams waiting and unproductive

Customers

Desire for fast

and continuous

innovation

Line of Business

Requirements

Dev & Test

Teams

Code & Tests

Operations

Team

Business

Services

1st

Gap

2nd

Gap

Delivery Challenges

Today’s business and technical needs are

pushing traditional delivery approaches to the

breaking point

“At some point, you take a step back, and you realize you have an awful lot of siloe’d systems that are limiting transparency across strategic projects”.

- Development DirectorTemenos, Inc.

People

Process

Information

With only Agile Development improvements…

Agile

Dev

CI builds are piling up

Functional

Testing

Acceptance

Testing

Production

Operator

Setup

(weeks)

Install

Test and Ops teams have increased

pressures to keep up with increased loads but

continue to use waterfall approaches and

traditional tools.

Customers

Desire for fast

and continuous

innovation

Line of Business

Requirements

Dev & Test

Teams

Code & Tests

Operations

Team

Business

Services

2nd

Gap

Dev

Ops

Addressing Application Lifecycle Management gaps

The Application Release Process

Deploy to Development

– Test

Deploy to QA

– Test

Deploy to Production

– Go home

8

Plans and documentation

– Run book of manual steps

– Spreadsheet record and assignment

– Project plan for dependencies

Manual network configuration

– Traffic rerouting

– Load balancer switch off

Deploy application to servers

– Scripted operation

Manually validate script execution

Further script execution

Manual approval for final switch over

– Email manager for approval

File documentation

Application Release Process Improvement - Impact

Driving down cost

Reduce manual labour effort, resource wait-time, and rework

How : Eliminating errors with consistent approach and improved environment management

Accelerate time to market

Increase frequency of software delivery

How : Automated, repeatable deployment processes across development, test and production

Reduce risk

Deliver higher quality application releases

How : Through end-to-end traceability

Demonstrable compliance

Generate confidence in deployed assets

How : Audit records, security control, approval and monitoring

9

Application Release Automation – Delivery

Automate repetitive tasks - saving labour costs

Build automation

Quality Management and Test Automation

Configuration Management

Discover defects earlier in the lifecycle - reducing the repair costs

Requirements Analysis and Management

Code Scanning

Modeling and Model-driven development

Lower the risk - decreasing the variance of software projects

Standardized software processes

Traceability through Integration

Efficiency

Productivity

Predictability

Total Cost of Ownership Breakdown

Infrastructure Support and Administration

Software Maintenance Fees

Cost of

ImplementationSoftware Licenses

Startup Costs

Cost of Operations

Hardware Acquisition

Code Maintenance

Total Cost

of

Ownership

Application Upgrades

Design/Build/Test14%

1%

3%

3%

10%

27%

21%

79%

27%

15%

Application Release : 83 %

Business System Delivery Process

12

Objectives

Initiatives

New Ideas

Business

Analysis &

Design

Development Validation Operational

Delivery

Where to start ?

– Strategy 1 – Make significant improvements to one silo of the development lifecycle

– Strategy 2 – Take a thin slice across all areas and exercise the new process

Improving the Business System Delivery Process

13

Short Term Medium Term Long Term

Deployment and Release management

Test automation

Agile development methods

Cost avoidance – Traceability, Metrics

Globally distributed development

Asset management & reuse

Incremental value

Change and build management

Common source code management

Requirements management

Deployment and Release management

IBM UrbanCode DeployDeployment Automation

Deployment of Applications through Environments

Rapidly deliver to multiple environments for testing

Visibility into deployment status via dashboards

Easily roll back applications due to errors or

changes

Compliance via audit trails and security

Integrated with existing investments (Open Source,

Tivoli, Cloud, Microsoft, Commerce, Portal)

Versioned Artifacts

QAEnvironment

Production Environment

Development Environment

Artifacts Artifacts Artifacts

Execute Against Execute Against Execute Against

Deploy orRollback

Deploy orRollback

Deploy orRollback

Application Blueprint

IBM UrbanCode Release Release planning and orchestration

Collaborative release management

solution :

Replaces error-prone manual

spreadsheets and streamlines

release activities

Orchestrate release of multiple

applications across multiple

environments

Centralized release processes

control desk with real-time status

Environments-to-releases

allocation

UrbanCode Deploy – Fine-grained Deployment Step Details

16

UrbanCode Release – Pipeline of Deployment

An Example – Education Provider

The Problem

– Error-prone manual tasks and duplicate processes

– Slow deployment to development and test environments

– Risk of instability due to the management of multiple configurations and versions

– Lack of enterprise visibility, centralized deployment processes and control over deployment processes

– Which resulted in : security issues

The Solution : UrbanCode Deploy

– Orchestration and automation of the deployment of applications and database changes across the

development, test and production environments

The Result

– A consistent, repeatable process for delivering across the enterprise

– Deliver as many applications as needed, on a convenient schedule

– Increased application deployment speed by up to 90 % and simplified implementation processes

– Achieved a return on investment within six months, reduced costs and risk

18

An Example – International Bank

The Problem

– Was using a series of slow and error prone manual tasks to deploy applications, middleware

configurations and database changes in development and test environments

– The presence of multiple middleware configurations and application versions lead to a risk or instability

in the development and test environments

– A lack of control over deployments left the environments vulnerable to security threats

– Poor visibility of deployment processes, which created confusion among developers

The Solution : UrbanCode Deploy and UrbanCode Release

– Orchestrate and automate the deployment of applications, middleware configurations and database

changes into the development and test environments

– Streamlined deployments eliminating errors while deploying larger and complex application releases

The Result

– Improves visibility and control over the process while reducing errors and rework

– Reduced vulnerability to security threats

– Increased application deployment speed by up to 75 % and simplified implementation processes

– Achieved a return on investment in ONE month

19

20

IBM UrbanCode Release – Release planning and orchestration

Collaborative release management

solution that replaces error-prone

manual spreadsheets and

streamlines release activities

Orchestrate release of multiple

applications across multiple

environments

Centralized release processes

control desk with real-time status

Environments-to-releases

allocation