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TenXLabsDigital Enterprise: Testing As a Service -“TaaS”

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Requirements of Current Quality Organizations

• Ability to handle fractional QA needs.• Continuously upgrade testing skills to be in line with

new technology.• Reduce spend on owning and maintaining testing

infrastructure.• Drive reusability and reliability of solutions.

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Introducing TaaS

• Testing as a Service (TaaS) is an outsourcing model in which testing activities associated with some of an organization's business activities are performed by a service provider rather than employees.

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TaaS: Next Gen Delivery Platform

http://www.anztb.org/userfiles/files/Robert%20Abbey%20-%20Testing%20as%20a%20Service.pdf

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TaaS Solutions

•Load and stress testing

•Performance profiling and monitoring

•Compliance to legal requirements like Section 508 and WCAG.

•Usability aspects

•Penetration Testing

•Network Security Testing

•Social Engineering

•Automation and execution•Crowd testing•Cloud setup•Cross platform

Functional Testing

Security Testing

Performance Testing

Usability& Accessibility

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Mobility Testing IoT Testing ETL

Open Source, Commercial , Hybrid platform solutions

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Evaluate TaaS For:

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Testing demands that are morefractional in nature

Performance, Security and Usability Testing Browser Compatibility Testing

Testing needs that requires complexskills and infrastructure (Tools & Environment)

Mobile Applications Testing Security Testing

No dedicated testing groups or capacity is available

Tech upgrade Testing One time internal projects

Test Asset Management & IncreasedCapacity Utilization through SharedInfrastructure

Tools Provisioning Test Packs and Test Data Management

http://www.anztb.org/userfiles/files/Robert%20Abbey%20-%20Testing%20as%20a%20Service.pdf

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Characteristics of TaaS

TaaS

On Demand

Pay As You go

Specialized

Standardized

Service Focused

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Characteristics of TaaSTa

aSOn Demand

Pay As You goSpecialized

StandardizedService Focused

Traditional Model• Test Environment :Manually created and

maintained.• Resources : Ongoing expense, pipeline

maintained• Agility is low since people to validate and

execute new ideas are not readily available

TaaS• Test Environment :Created dynamically as

required.• Resources: Right resources on-boarded quickly• New ideas can be validated quickly since right

resources can selected quickly

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aSOn Demand



Traditional Model• Ongoing cost of maintaining people and

skills independent of utilization: Resource Costing

• Team size cannot easily be scaled up or down

• Test tools are purchased and owned

TaaS• Pay for only utilized people: Value costing.• Team size can be scaled up and down as

needed• Test tools are paid based on usage.

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aSOn Demand



Traditional Model• Need to maintain a team with skills that

are both broad and deep• Ongoing hiring needed to seed the team

with technology thought leaders• Project based group

TaaS• TaaS service provider makes available test

architects and thought leaders as required• Deep expertise available across entire

technology spectrum• Skill based group.

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aSOn Demand



Traditional Model• Ongoing costs of staying up to date with

changing standards and tools• Sub-optimal use / no use of new tools

because of near continuous learning curve.

TaaS• TaaS service provider brings up to date

best practices, standards and tools• Up to date knowledge and optimal use of

tools is guaranteed.

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aSOn Demand



Traditional Model• People centric requirement selection is

driven by availability of resources• Organizational focus is diluted by the need

to focus to non-core functions• Complacency tends to set in.

TaaS• Result centric since resource are selected

based on desired business outcomes• Non-core functions outsourced to external

experts• No room for complacency.

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Consideration when options for TaaS

• Provide testers enough domain and product knowledge required for efficient and effective testing

• Invest in tools for collaboration with developers.• Understand the vendor offerings and service levels.• Do a low stake pilot exercise if required.• Ensure reversibility and migration i.e. vendor lock-in

should not happen.

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TaaS Process

Strategize and Plan

Develop Governance

Execute, Monitor and Refine

Establish your business need as per security, privacy, availability of in-house skill set and onsite/offsite resource presence. Involve legal advisors and authorities as required.

Draft requirements for vendors. Identify and interview them.

Leverage social media to evaluate their competency.

Seek to run a pilot program

Establish clear policies on team management, data security, IP protection. Demand compliance.

Communicate clear outcome desired and metrics for measurement.

Establish communication and reporting channels and ways to monitor progress.

Understand and agree on any costs in addition to service.

Identify any breaches in goals and corrective action.

Track progress trajectory to ensure work is delivered in time bound manner with agreed upon quality.

Measure outcome and compare against set goals.

Ask for trainings as required.

Follow agreed upon payment model.

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Summary

• TaaS offerings provide substantial benefits but prudence lies in validating if it can be easily customized and adopted by the internal business organization.

• While potential of Cloud based TaaS is huge, its deployment may vary from one industry to another.

• The service works best where volumes are high and workload can be easily delinked from live operations. This makes outsourcing easier to manage.

• True benefit of TaaS lies in aligning the pricing to successful outcome based models.

Case Study 1: Low cost mobile automation & performance solution

• A private travel booking company in India looking for end to end testing solution for stabilizing its mobile travel booking app

About Client

• Provide a robust reusable cross platform automation solution.

• Performance profiling and monitoring setup to identify resource consumption and weak points.

• Community testing performed to provide holistic feedback.

• 50% decrease in customer complaints.• Consistent and reliable user experience.• Substantial cost saving by leveraging offshore

team, test automation and reuse of components.

• Comprehensive solution allowing faster roll out of updates.

• No streamlined quality assurance strategy on various mobile platforms.

• No insights into app performance on real devices.

• Poor end user experience frequent app outages.

TenXLabs Solution

Business Challenge

Business Benefits

Case Study 2: Cross Platform Automation Solution for Agile Testing

• A popular educational publisher which provides an integrated solution to cater to collaboration needs of teachers, students and admins.

About Client

• Provide automation solution with GitHub, Travis, Selenium and Sauce Labs using Robot Framework.

• Private crowd testing was introduced for each release to identify usability issues.

• Reusable assets were leveraged to reduce turnaround time.

• Left shift quality.• Time for testing enhancements was reduced

to one business day.• Automation solution was extended to spin off

demo environments on demand with SLA of 3 hours.

• Test strategy to provide ability to roll out updates quickly and cater to frequent build cycles.

• Application was to be tested on various devices with OS and browsers.

• Sales env spin off SLA was 5 days

TenXLabs Solution

Business Challenge

Business Benefits

TenXLabs TaaS Offerings

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5

4

6

3

2

Test ExecutionOvercome test schedule challenges

Test AutomationUse 10x proprietary framework to deliver reliable automation suite

Mobile App AutomationX platform mobile test automation

suite

Test Design and ExecutionRely on scientific techniques to get the optimal test case suiteReduce time to market

Performance TestingOn demand performance test services

Mobile App TestingMobile platform compatibility

Mobile AppTesting Types

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Q & A

TenXLabsBlock B6, Vindhya C6IIIT Campus, GachibowliHyderabad, 500032Indiawww.tenxlabs.com

Technology

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