Business continuity

A presentation given Dr Keith

Horsted Telco-op Ltd at the BizGen

Conference and Expo Lincoln

Business Continuity is

more than just backing up

your computer!

Dr Keith Horsted

DBA, MSc, BA (Hons)

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Definition

• Business Continuity is any effective

measure required to ensure the continued

operation of a product, service or business in

the event of a temporary or permanent

change of circumstances.

• ©Telco-op Ltd 2011

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Agenda

•Business Risks

•How to identify your own business risks

•How to mitigate or eliminate those risks

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Business Risks

•Physical

• Legal

•Operational

•Perception

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Business Risks

•Physical

•Adverse weather conditions

• Fire, flood, theft

•Cutting power cables or telephone lines

•Super-gluing your locks to prevent entry

7

Business Risks

• Legal

•Health & Safety At Work Act

•Data Protection Act

•Working Time Directive

• Insurance

•Copyright

•Performing Rights Society registration

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Business Risks

•Operational

• Information Communication Technology

•Commercial

• Financial

•Human Resource Management

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Business Risks

• Perception is Reality!

• What employees think and say about you

–Uncaring

–Unethical, or worse!

• What customer and suppliers say about you

–Poor service, rude

–Late payers, difficult to work with

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How to identify your own

business risks

•You or one of your staff is the most qualified person to bring down your business, potentially

• Think like your worst enemy and tell me (keep it to yourself in this instance) how you would stop your business from operating?

Keep it basic, not technical!

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How to identify your own

business risks

• You wake up and want to get ready for work

• What could stop you?

You set of for work

• What could stop you?

You want to get into your office

• What could stop you?

You are about to start work

• What could stop you?

• You think your work is going well

• What could stop you?

•

What else could stop your business?

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How to eliminate or mitigate

those risks

• Identify the risk

• Consider the effect of that risk on your business –(direct or indirect)

• Consider the possibility of the risk happening

• Consider the cost of any corrective action

• Consider the cost of doing nothing

Avoid paralysis by analysis!

Ask for help!

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Telco-op Ltd

More than just

backing up your computer!

Thank You

BizMidlands.co.uk