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Embassy of the Republic of Lithuania to the UK

Lithuania Food Export Seminar

• 8.30– 9.00 Registration• 9.00– 9.20 Welcomeandprojectintroduction• 9.20– 10.00 UKfoodmarketoverview• 10.00– 10.40 Howthesectorsandsubsectorsworkand

purchase• 10.40– 11.30 Basicprojectentryrequirements• 11.30– 12.00 Break(coffee)• 12.00– 13.20 Categoryanalysisandproductpositioning• 13.20– 14.00 Summary:practicalexamples,Q&A

Embassy of the Republic of Lithuania to the UK

Project Introduction

Embassy of the Republic of Lithuania to the UK

UK Food Market Overview

Embassy of the Republic of Lithuania to the UK

UK food market overview

Retail ‐ Supermarkets(Multiples)‐ Independentretailers&Symbolgroups‐ Speciality foodoutlets‐ On‐lineretailers

FoodService‐ DeliveredWholesalers‐ Chainendusers‐ Independentendusers

Foodingredients‐ FoodManufacturers‐ FurtherProcessors(e.g.blenders,slicers)‐ Categorybrokersandimporters

Embassy of the Republic of Lithuania to the UK

Retail: Multiple market share

Stores %share•Tesco 2900+ 30.2•Asda* 550+ 17.9• Sainsbury’s 1000+ 16.7•Morrisons 500+ 12.2•Co‐op 3000+ 6.4•Waitrose 300+ 4.5•Aldi UK 500+ 3.5•Lidl UK 600+ 2.5• Iceland 900+ 2.1

*Netto UKpurchasedbyAsda in2011

• Sources:KantarWorldpanel totalsales12weeksending27/3/12

Embassy of the Republic of Lithuania to the UK

UK Retail Market Split

Multiples:

Tesco, Sainsbury Etc

Independents & Symbol Stores

5%

95%

Embassy of the Republic of Lithuania to the UK

Retail : Independents

• Departmentstores:Selfridges,Harrods,HarveyNic• Symbolgroups:Spar,Musgrave(Budgens &Londis),Mace,Premier,Costcutters

• SmallIndependentchains:Booths,WholeFoodsMarket,Neals Yard• HealthFoodStores:Holland&Barrett• Deli’s:LaFromagerie,• Farmshops:Windsor,Laverstoke,• Garageforecourts• Cash&Carry:Booker,Makro,Costco• GardenCentres:Wyevale,Dobbies,• Farmersmarkets• On‐line/homedeliveryretailers:Ocado,Amazon,GoodnessDirect

Embassy of the Republic of Lithuania to the UK

Retail trends & market drivers

• Trends� Organic,FairTrade� Foodmiles/local/Fresh/Seasonal� Provenance(storiesbehindtheproducts)� FreeFrom:Glutenfreebutalsowheat,dairy,refinedsugar� Cafesandfoodstationsinstores� Storerecipesendorsedbycelebritychefs� Newformsofpackaging;pouches,recyclability,lessismore� Noartificialcolourings,flavoursandpreservatives� Cupcakes,rawfood,superfoods� Readymeals&scratchcooking

• KeyMarketdrivers� Private/ownlabel(KVI’s)� Pricecomparisonswithotherretailers,moneybackoffshoppingincentives� Promotions:BOGOF,Multibuys,Mealdeals� Efficientretailoperations:merchandising,fulfilmentplanning

Embassy of the Republic of Lithuania to the UK

Tesco – Fresh Produce

Embassy of the Republic of Lithuania to the UK

Whole Foods Market – fresh produce

Embassy of the Republic of Lithuania to the UKWhole Foods Market

Embassy of the Republic of Lithuania to the UKPartridges ‐ charcuterie

Embassy of the Republic of Lithuania to the UKWhole Foods Market

Embassy of the Republic of Lithuania to the UKTesco Baby

Embassy of the Republic of Lithuania to the UKWhole Foods Market

Embassy of the Republic of Lithuania to the UK

The Food Service  Sector

TheFoodservicesectoris:

• About30%ofUKfoodmarketbyvalueand10%byvolume• Extremelydiverse• Cosmopolitan• Notdevelopinguniformly• Sophisticatedandprofessional• About260,000outlets

Embassy of the Republic of Lithuania to the UK

Food Service

TheFoodservicesectorismadeupoflargesubsectors:

CostSector– foodpurchasedtofeedatlowestcoste.g.HospitalsSchools&UniversitiesMinistryofDefencePrisons

ProfitSector – serviceprovidedtoconsumersataprofite.g.HotelsPubsRestaurantsTravelandLeisure

Embassy of the Republic of Lithuania to the UK

Food Service

TheProfitSectorisyetmorediversified:

• Independentsabout40%• Chainsabout60%

Chainsthenbreakdownbetween

• Disciplined(e.g.Mcdonald’s,TRG,Tragus,JDWetherspoon)20%• Undisciplined(e.g.BestWestern,consortia)40%

Embassy of the Republic of Lithuania to the UK

UK Foodservice Market

Central distribution

Wholesale Distribution

Wholesale Distribution40%

40%

20%Disciplined Chains e.g. Mcdonalds

TRG, Tragus, JD Wetherspoon

Disciplined and Undisciplined chains

e.g. Greene King, Best Western

Independents

Embassy of the Republic of Lithuania to the UK

Foodservice trends & market drivers

• Trends� QSR’s performingstrongly� Brandedcasualdiningcontinuesolidly� BudgetHotelsgrowingwell� Ethnicdiversitycommonplacee.g.Mexican,Thai,Italian,Indian� AuthenticityandExperience� Pubswithlittlefoodrapidlydeclining� Workplaceandschoolfeedingunderpressure� Deskillinginthekitchen� Emphasisonretailskillsinfrontofhouseoperations� CostSectorunderpressurefromgovernmentausterity� CostSectorincreasinglyoutsourcedtoProfitSector� Increaseduseofpromotions(2for1)anddigitalmarketing� FollowUSAtrendse.g.‘fastcasual’

• KeyMarketdrivers� Macroeconomicconditionsmeanspendstagnating� SophisticatedoperatorsatChainandWholesalebuyingpoints� Only2nationaldeliveredWholesalers� Foodpriceinflationandgovernmenttaxationpolicieshavegreaterimpactinfoodservice� Concernsgrowingaboutobesityandalcoholabuse

Embassy of the Republic of Lithuania to the UK

Ingredients

ThereisasignificantmarketsupplyingproductmanufacturersintheUK.

TheUKFoodprocessingindustryiscomprehensive.Ingredientscanbeforfurtherprocessing(e.g.afunctionalingredient)oracomponentinafinishedproduct(e.g.cookedmeatinreadymeal).

Salescanbedirecttoproducersorviaspecialistwholesalers/brokersThekeyaspectsarethatyouringredientmusthaveauniqueattribute:Functionality– processorproductHealthclaim– e.g.sucrolosePriceAvailability

Embassy of the Republic of Lithuania to the UK

How the Sectors Work

Embassy of the Republic of Lithuania to the UK

How Retailers purchase

• Multiples– Directproducerrelationships– Categorybuyers,stockcontrollersandlogisticteams– Buyerschangeveryregularlyfromcategorytocategory– Verydifficulttogetfacetofacemeetingsandpricechangesthrough– Expectedfinancialproductsupport(promotions,adverts,tastings)– Brandbanklistings– Retailreadypackagingincreasinglyakeyrequirementbyallmultiples– Startingtospecifycasesizes:2pershelf– Forms,formsandmoreforms!– FinesforOOS,latedelivery,slowROS– Minimumdeliveries:pallets,layers.Somerequireoneproductperpallet– DeliveryintoCentral/RegionalDistributionCentres– Onlydirectdeliveryintostoreoflocal/regionallines– Consolidationhubs– FreshProduceretailerspecificplasticre‐usablecrates– Chep palletrequirement

Embassy of the Republic of Lithuania to the UK

How Retailers purchase

• Independents

– Fewerstaffsobuyersoftenresponsibleforwholedepartments– Purchasethroughdeliveredwholesalers(savestime&resources)– OrpurchasefromCash&Carryoutlets– Local/regionalproductsmaybepurchaseddirectfrommanufacturer– Newproductforms,invoicinganddeliveryalldonethroughwholesaler– Suppliersmaybeaskedtogettheirproductlistedbythepreferredwholesaler– Mayhavedirectproducerrelationshipswithkeysuppliers– Promotionsusuallythroughthetradepromotion&pricebooks– Cataloguesusuallyareupdatedevery2months(6perannum)– Crates&packagingoftenatthesuppliersdiscretion(oftennotusedinstore)– Manualre‐orderingprocedures(stockreplenishment)– Minimumcaseordersalthoughsomewholesalerswillsellinsingles

Embassy of the Republic of Lithuania to the UK

How Food Service purchases

CostSectorOftenbypublictenderWholesalersBuyingGroups(consortia)

ProfitSectorDisciplinedChainsdirectlyfrommanufacturerUndisciplinedChainsfromwholesalersIndependentsfromwholesalersandCash&CarriesSpecialistwholesalers(e.g.ethnic,meat,fish,)BuyingGroups(consortia)

Embassy of the Republic of Lithuania to the UK

How Food Service purchases

CostSectorCentralisedpurchasinginsomeform.PriceiskingBrandsirrelevant

ProfitSectorChainshavecentralisedpurchasingIndependentscanonlybereachedbywholesalersBrandsrelevantonlyif‘FrontofHouse’ConsumersdonotwelcomeRetailbrandsatrestaurantpricesDedicatedrecipesorproductscommonConceptfoodsolutionsincludingequipmentcanbeinteresting

Embassy of the Republic of Lithuania to the UK

Marketing

Embassy of the Republic of Lithuania to the UK

Cost of Retail Marketing

Multipletrade Listingsfees(canbeupto£500perproduct,althoughtheremaybescopefornegotiation)Compulsorypromotionalprogramme(startingcost£3000perannum)Advertisingspendintheirin‐housemagazines(onceagainstartsat£1,500)Allproductimagesmustbeonbrandbank‐ £80peritem

Independenttrade Newlistingadvertcostsfortradecatalogues(10maintradewholesalers,eachonewillcharge£200– 500dependingonsizeoftherange)Advertisingapromotioninthetradecatalogueswillcostanother£200‐ £500perwholesaler(plusthelossinmargin!)Ifyoudon’thavein‐housedesignoptionwillneedtopay£50foraddesigncostsperwholesalerEachwholesalerswillwantsamples£50Retailerswilloftenrequestforsamplingeventsin‐store.Wholefoodsforexamplewillcharge£100fora2hoursamplingsessionplusthecostofproducts.Youwillgetaveryusefulsamplingreportaspartofthiscost.Somestoreswillaskforfreefillsforthestockingofanewstore(1‐2cases)

Embassy of the Republic of Lithuania to the UKTypes of promotions

• BOGOF ;BuyOneGetOneFree• 3for2multi‐buys• 2for£X• %off(normallyaminimumof10%)• BuyonegetXhalfprice• Linepromos– Naturalremediesorbabyfood• Vouchers‐ redemption

Embassy of the Republic of Lithuania to the UKWaitrose –half price

Embassy of the Republic of Lithuania to the UKTesco – Line promo

Embassy of the Republic of Lithuania to the UKWaitrose –Buy 2 for £5

Embassy of the Republic of Lithuania to the UKTesco – Line promo

Embassy of the Republic of Lithuania to the UKPromo communication

• Shelftalkers• Banners• Flyers(bagstuffing)• Tillreceipts• Shopwindowdisplays• Producttastingsinstore• Stafftraining&involvement(tastings)• Newspaperadsandinserts• Storemagazine• A‐frameboardsoutsidethestore• Merchandisingoutsideofthestoreifthereisspace(onwheels)

Embassy of the Republic of Lithuania to the UKOutside store

Embassy of the Republic of Lithuania to the UKShop window

Embassy of the Republic of Lithuania to the UK

Consumer Product Marketing

• IndustryAwards EntrycostforGreatTasteAwards&industryawards.Roughly£100perproductpercompetition.

• Competitions Runcompetitions&offeryourproductinhampersasprizes(£100)

• Samplemailouts EspeciallytotheGroceryteamsofthoseretailersyourhavelistingsintheywillactasyourbrandambassadors(£50perstore)

• AttendTradeShows Naturalproductshow(April)fororganic/naturalproductsInternationalFoodExhibition,London(£4000)forastandBBCGoodFoodBirmingham

• Consumeradvertising;Foodmagazines(startingfrom£500upto£8,000foranarticleinJamieOlivermagazine)

• SocialMedia Samplemailoutforfoodiestoreview

• PR

Embassy of the Republic of Lithuania to the UK

Foodservice Marketing

Unbrandedproductsstraightforward:

• Wholesalercatalogueadvertising• Wholesalersupportinthefieldfordemonstrations• Promotionalsupportforlaunche.g.pricediscountorvalueoffers• WholesalerDepottelesalesteamincentives• Samples• Wholesalerexhibitionsupport

Embassy of the Republic of Lithuania to the UK

Foodservice Marketing

‘FrontofHouse’brandsmateriallymoredifficultandexpensive:

• Wholesalercatalogueadvertising• Menucardsortabletalkers• Trademagazineadvertising• PR• Tradeexhibitionpresence• Wholesalersupportinthefieldfordemonstrations• Promotionalsupportforlaunche.g.pricediscountorvalueoffers• WholesalerDepottelesalesteamincentives• WholesalerFieldsalesteamsincentives• Samples

Embassy of the Republic of Lithuania to the UK

Business Relationships

Embassy of the Republic of Lithuania to the UK

Retail relationships

Directretailrelationships• Commercialmeetings; Supplyissues

AnnualpromocalendarSalestrends/categorySalestargets&rebatesGapAnalysis/NPD

• StoreMarketing In‐storetastings;freestock&personMagazine/leafletsfeatures,Supplierstoryboards,ShelfedgelabelsWindowdisplays

• Training; DMmeetingsProductFayresSuppliervisits

Embassy of the Republic of Lithuania to the UKWFM Supplier Board

Embassy of the Republic of Lithuania to the UK

Retail relationships

Wholesalerrelationships• Commercialmeetings; Supplyissues

AnnualpromocalendarSalestrends/category/retailerPlacementofproductsinthecatalogueSalestargets&rebatesNewproductslistings/delists

• Marketing SamplingtotheirtopcustomersLeafletsinwithinvoicesCataloguefront/backcoveradvertisingProductdisplaysattrade/consumershows

Note:Mostindependentwholesalersdonothavetelesalesteams

Embassy of the Republic of Lithuania to the UK

Foodservice relationships

ThemanufacturermustselltotheChainendusersandtheWholesalerThewholesalermustselltotheindependent

ThemanufacturermustdevelopsimultaneousrelationshipswithChainsandWholesalers.

WithWholesalersrelationshipsarewith:CategoryBuyerFieldSalesManagers(independents)BusinessDevelopmentManagers(Chains)DepotTelesalesteam(Both)TechnicalandMarketingteams

WithChainsrelationshipsarewith:CategoryBuyerExecutiveChefTechnicalandMarketingteams

Embassy of the Republic of Lithuania to the UK

Supply  Chain Links

TheUKFoodindustryhaswellestablishedefficientlogisticssystemstogetproductstoconsumers.

Therearedifferencesbysubsector.

Embassy of the Republic of Lithuania to the UK

Supply  Chain Links

Retail

MultipleRetailManufacturerdeliversinmultiplepallet/containerquantitiestoupto6RDC’s.RetailerbuysatRDCanddeliverstoshops

Independent/SpecialityRetailManufacturerdeliversinpalletquantitiestowholesaler/cash&carrydepots.Wholesalerbuysatdepotanddeliverstoshops

Supplywillusuallyrequire:• StockintheUKfordeliveriesoflessthan1container• Automatedlinktocustomer’sorderingsystem

Embassy of the Republic of Lithuania to the UK

Supply  Chain Links

Foodservice

CentralDistributionManufacturerdeliversinmultiplepallet/containerquantitiestoupto2RDC’s.LogisticscompanybuysatRDCanddeliverstorestaurants

ChainsandIndependentsManufacturerdeliversinpalletquantitiestowholesalerdepots(upto35)ortoaconsolidationcentre(1).Wholesalerbuysatdepot(ordeliveryfromconsolidationcentre)anddeliverstorestaurants

Supplywillusuallyrequire:• StockintheUKfordeliveriesoflessthan1container• Paymentofconsolidationcostsbymanufacturer• Underwritingofstockatwholesaleruntilsold

Embassy of the Republic of Lithuania to the UK

Margin Expectations

Embassy of the Republic of Lithuania to the UKPricing;  Multiples margin aspirations

• Itisnowillegaltospeaktobuyersaboutthesettingofrecommendedretailprices.

• Mostsupermarketspriceaccordingto‘pricematch’programmes(www.mysupermarket.com)

• Verydifficulttogetpriceincreasesthrough– oftenonlypossibletohavethesediscussiononceayear(infactsometimesnegotiationcanlastfor8months!)

• Grocerymarginexpectationisbetween35– 45%(categorydepending)

Embassy of the Republic of Lithuania to the UKTrade margins;  Wholesaler margin aspirations

• WholesalersprintBi‐monthlypricecatalogues

• Intheseproducttradepricesarelistedaswellasrecommendedretailprices

• Awholesalerisgiven25%offtradeforgroceryand33%forNaturalRemedies

• Wholesalermaythengivetheircustomersdiscountsandover‐ridersbasedonagreedtargetsalesvolumes(canbeupto20%)&willnegotiatesimilardiscountwithmanufacturer

Embassy of the Republic of Lithuania to the UKPricing; Independent retailer margin aspirations

•NatRem 50%+,•Ambient35– 45%,• Chilled30– 35%,• Frozen35‐ 40%,• Foodservice50%+•KVI’spricing;competitoranalysis•Valueaddedproducts;juices,guacamole85%GM

Embassy of the Republic of Lithuania to the UK

Supply  Chain Margin Expectations

MultipleRetail

RetailSellingPrice £2.00

RetailMargin(30%to45%) £0.75

ManufacturerSellingPriceatRDC £1.25

Note:therecanbelistingfeesandoverridingdiscountsandpromotionalpricingseparatetostandardpricing.

Embassy of the Republic of Lithuania to the UK

Supply  Chain Margin Expectations

Independent/SpecialityRetail

ManufacturerSellingPrice £1.25

Wholesaler/cash&carryMargin(25%‐ 35%) £0.54

WholesalerPrice £1.79

RetailerMargin(30%) £0.77

RetailSellingPrice £2.56

Note:therecanbelistingfeesandoverridingdiscountsandpromotionalpricingseparatetostandardpricing.

Embassy of the Republic of Lithuania to the UK

Supply  Chain Margin Expectations

Foodservice Independent ChainCentralDistribution£ £ £

ManufacturerSellingPrice 1.00 1.00 1.00

Wholesaler/Margin 0.54 0.33

LogisticsCompanycost 0.15

RestaurantBuyingPrice 1.54 1.33 1.15

Embassy of the Republic of Lithuania to the UK

Supply  Chain Margin Expectations

UKStockholdinglogisticscostsvarydependingonstockrotationbutareintheregionof:

Ambient 7%Frozen 12%

(thiscoversreceipt,storage,pickinganddeliverytoRDC/Wholesaler)

UKConsolidationcostscanbeveryhigh5%‐ 8%

Embassy of the Republic of Lithuania to the UK

Basic Project Entry Requirements

Embassy of the Republic of Lithuania to the UK

There are minimum operating standards

Allproductsneedtobecorrectlylabelled.ThisincludesingredientsandnutritionalinformationAllproductsneed2barcodes:1fortheouterand1fortheretailpack.InFoodservicetheouterwillneedabarcode.Forsomeretailershighvolumelinesmayneedacodeonthepallet.AllproductsmustnametheproducerorhaveaUKcontactaddressAllproductsmusthaveBBEorSellbyDateonboththeouterandinnerpack.AllproductsmustentertheUKsupplychainonUKChep pallets.ThiscanbedoneatsourceorconvertedinUKProductpackagingmustbetamperproofAccuratedeclarationsonweightandprotein,fatcontentLabelsonouters andinnercartonsmustbeinEnglishTherearedetailedrequirementsonproductdescriptionsthatmustbeaccurate(e.g.Ham,addedwater,natural,organicmeatcontent)

Embassy of the Republic of Lithuania to the UK

There are minimum operating standards

AllmajorbuyersinRetailandFoodservicewillinsistthat:

YourfactoryhasBRC/EFSISapprovalYouacceptandpayforfactoryvisitsandtechnicalauditsYouprovidedetailedproductspecifications– evenifyouconsiderthiscommerciallysensitiveYousellinGBPsterlingYouadheretotheirdemandingtimetablesonsupplyofsamples,pricing,technicalquestionsandattendingtastepaneldatesatshortnotice

Embassy of the Republic of Lithuania to the UK

There are minimum operating standards

TheUKconsumerhasspecifictastesandconcernsbothinRetailandFoodservice.Eachcategoryhasspecificissuesandyourcategoryauditmustincorporatethese.

Herearesomeexampleslikelytobeunacceptable:• MechanicallyRecoveredMeat• Crossspeciesmeatproducts• Excessaddedwater• Excesssalt(legallimitsforschools)• Excessfat• Artificialcolourings• Artificialflavourings• Excessiveaddedsugar• MostOffalproducts• Productstobedeepfatfried• Previouslyfrozenproductsoldaschilled

Embassy of the Republic of Lithuania to the UK

Brand v Own Label 

TheUKmarkethasaproportionofownlabelinbothRetail(30%)andFoodservice.Itmaybepreferabletodevelophavecontrolofyourownbrandbutasanewentranttherearerisks:

• Launchcostswillbehigher• Theretailermightcopyyourideaandproduceanownlabel• Allstocksofproductandpackagingareyourrisk• Theburdenofcommunicatingtotheconsumerisallyours

Thebiggestriskswithownlabelare:

• Theproductisnotyours– theyowntherecipe• Costsaremoretransparent• Marginsarelower• Thecustomerwillbecomeveryresourcedemanding

Embassy of the Republic of Lithuania to the UK

Category Analysis and Product Positioning

Embassy of the Republic of Lithuania to the UK

Category analysis 

“Youdonotgetasecondchancetomakeafirstimpression!”

Marketresearch/Gapanalysis:whyisitimportant?• Productdifferentiation• Resourceallocation:time&£• Clarityregardingbusinessstrategy&direction

Whatshouldyoulookfor ‐ competition‐ flavourprofiles‐ pricepoints(lowesttohighest)‐ size‐ packagingtype‐ USP’s

Don’treinventthewheel– learnfromothers

Embassy of the Republic of Lithuania to the UK

e.g. Product Packaging analysis

• Packagingthatstandsoutonshelf(Why?)• Strongbrandtoencouragecustomerloyalty;instantrecognition(font,colour,imageetc)

• CommunicationofUSP’s(doesnotmeaneverylogounderthesunshouldbedisplayed)

• Languageonpacktoreflecttargetcustomer• Packagingtosuit&protecttheproduct• Packaging;loose,re‐use,recycledorrecyclable• Shelfspacerequirements(units&casesizetofitfixtures)• Legalcomplianceofpackaging– meetingEU&localEHO

Embassy of the Republic of Lithuania to the UK

Product Positioning

Usingdetailedcategoryanalysisresultsdecideonyourbrandpositioning:

Value lowmarginsVhighvolume

Midrange

Luxury/Premium highmarginsVlowvolumes

‘Productbasedpricing’versus‘Marketbasedpricing’

Embassy of the Republic of Lithuania to the UK

So you want to come to the UK?

1. Retail,foodservice,industrial2. Categoryaudit3. WillIadaptproductstotheUKmarket?4. DoIunderstand:

1. Logistics2. Customerbase3. Theconsumer

5. DoIhavefinancialandtechnicalcapacity?6. WhatUKresourceswillIhave?7. CanIrelyonagents/importers/distributers?

Embassy of the Republic of Lithuania to the UK

Real Life Examples

Embassy of the Republic of Lithuania to the UK

Retail Summary

• Anexampleofagroceryproductconcepttolaunchintheindependentretailsector(throughawholesaler)

– Productsampletastingsin‐houseandinfocusgroups– Categoryanalysis:taste/flavour,size,price,packagingoptions,USP’s– Packagingdesignconcepts– Draftingofconcisebutimpactfulproductpresenters– WebsitedesigntoassistwithUSPcommunication– Buyermeetingwithwholesaler(timings)– Buyermeetingswithkeyretailers(push&pullapproach)– Formfilling:newlineforms,packagingdetails(weights,size,recyclability)– Launchplan:promotions,tastingevents,trade/consumershows,PR,awards– Stafftraininginkeyretailers– Getfeedback– Revisestrategyiftherearemajorissueshighlighted(learnfromyourmistakes)– Workonlineextensions&NPD

Abovetakesanaverageof9months.

Embassy of the Republic of Lithuania to the UK

Real Life Example ‐ Ingredient

January2006USsnackingredienttechnologysharedinJVwithDanishproducerProducesaporksnacknotcurrentlyavailableinEUNewtechnologyutilisesexistingsnackmanufacturingequipment

2006UKLaunchtosnackproducers2007LaunchintoSpain2009LaunchintoEasternEuropeandNordiccountries

Nowamulti£m productwithlimitedpricesensitivity

Embassy of the Republic of Lithuania to the UK

Real Life Example ‐ Foodservice

June2010UKLaunchprecookedfrozenpasta

1. Productreviewtoestablishkeyfeaturesandbenefits2. Categoryaudittoidentifycompetitiveposition,pricingandrange3. Buildofsalesmaterials4. Appointmentswithlargeenduserstodemonstrateproductand

establishkeycompetitiveadvantages5. Listingsgainedwithendusersforcingwholesalerstostock6. UKlogisticsplatforminplace7. Productlaunchedlate20108. Subsequentassociatedproductlaunchesoffrozenprecookedrice

Embassy of the Republic of Lithuania to the UK

Real Life Example ‐ Foodservice

Keyaspectstoprecookedfrozenpasta:

Producthadlittledirectcompetition– mainlyambient

Cleardifferentiators–nowaste,lesslabour,higherqualityconsistency,easiermenuvariation,higherfoodsafety

MainObjections–Price,storage

Embassy of the Republic of Lithuania to the UK

Questions

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