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Target Case Competition Fall 2010: Back To College
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“Back to College” 2012| Team Eye of the Bull | Target Corporation | December 7th, 2010
Agenda
Pre-Analysis
– Industry Trends, Competition, SWOT
Target Markets
Recommendations
Post-Analysis
Conclusion
Team Eye of the Bull | 2
TrendsDesigner Partnerships– Unique & stylish designs at low
prices– Started in clothing & now expanding– Enticing strategy for retailers
Mobile Apps– Smartphone and mobile app use is
on the rise– Competitors: IKEA and Walmart have
strong following
Team Eye of the Bull | 3
Competitors
Kohl’s
• Offers a variety of products, with areas devoted to linens and home goods
• Has strong designer relationships (ex: Vera Wang and Elle)
• Strong presence on social media sites
IKEA
• Large assortment of low-price, high-quality bedding and furniture options
• Displays products in simulated rooms
Walmart
• Extremely low prices
• Recently added grocery and fresh food options, creating one-stop shopping
• Uses crowd sourcing on Facebook to initiate deals for customers
Team Eye of the Bull | 4
Pre-SWOTStrengths
• Brand is highly recognized
• Differentiation through strong merchandise assortment
• One-stop shopping appeals to busy guests
Weaknesses
• Prices are higher than the competition
• High dependence on China as a supplier
Opportunities
• Growing market for electronics
•Mobile and electronic commerce
• Increased presence in food and grocery through Pfresh stores
Threats
• Recent economic decline causing a decrease in discretionary spending
• Increasing overlap in product assortment
TARGET
Team Eye of the Bull | 5
Target MarketPrimary Market: College Students
– Millennial generation, low incomes
– Motivated by peer-group
Secondary Market: Parents
– Encompass core target guest
– Middle to high income
– Motivated by relationship with children
Low Price
Stylish
Long-term usability &
variety
Team Eye of the Bull | 6
Transitioning from home to dorm to apartment
Attract guests with new designs, customizability, and added functionality
Reach out to guests through technology using new tools and engagement opportunities
Team Eye of the Bull | 7
Designer Lines: Recommendation 1
Mod Vintage Funk
MICHAEL VAN DER HAM
Team Eye of the Bull | 8
Marketing CommunicationsCapitalize on appeal of IKEA’s in-store displays
– Primary market: 71% indicated Very Appealing or Appealing
– Secondary market: 58% indicated Very Appealing or Appealing
Utilize in-store TVs with designer videos
– Better facilitates guest experience
– Guest can visualize transition from dorm or apartment
Team Eye of the Bull | 9
Evaluation of Recommendation
Disadvantages Benefits
Team Eye of the Bull | 10
Roommate App: Recommendation 2
CookSchedule Design
• New focus as a daily planner and schedulizer
• Ability to share events or keep them private
• Virtual room design
• Online Catalog showcasing designer line products
• Interactive meal-planning and recipe sharing
• Transitions from dorm to apartment (full kitchen)
Team Eye of the Bull | 11
Evaluation of Recommendation
Disadvantages Benefits
Team Eye of the Bull | 12
Expanded Marketing StrategyNationwide poster contest
– Create partnerships with design schools
– Designs submitted through online crowd sourcing
– Supports Target’s community initiatives
“Back to College” Catalog
– Show transition from dorm to apartment
– Designer profiles, Direct mailing
Team Eye of the Bull | 13
Measures of Success
Designer Lines
• Sales volume
• Guest feedback
• Revenue
• Gross margin
Roommate App
• Downloads
• Number of daily users
• In-app purchases
• App ratings
Poster Contest
• Number of designs submitted
• Votes
• Poster sales
Team Eye of the Bull | 14
Next Steps
June 2011
• Start to collaborate with designers
Oct-Nov 2011
• Approach design schools about poster competition
• Finalize designs and send to production
March 2012
• Launch Roommate app
• Poster competition submissions due
April-May 2012
• Voting opens for poster contest
• Poster winners announced
• Catalog is available
June 2012
• Setup in-store displays
• “Back to College” 2012 products are available
Team Eye of the Bull | 15
Post-SWOTThreat of product overlap becomes mitigated
– Differentiation through strong merchandise assortment, enhanced by designer partnerships
Opportunity becomes a strength
– Strong presence in mobile
and electronic commerce
Team Eye of the Bull | 16
Conclusion
Opportunities for Differentiation
Big Idea= Feasibility + Long Term Growth
Recommendations fit with Target’s core guest and targeted markets
Enhances potential for customer loyalty andincreased brand equity to the Target brand
Team Eye of the Bull | 17
Big Idea emphasizes differentiation, customizability, and added functionality
Designer Lines: Stylish, low price options
Redesigned Roommate App: Creates a strength, increases convenience, creates bond with guest
Expanded Marketing Strategy: Crowd sourcing used to further connect with segment, increasing awareness
Next Steps: Outlined for “Back to College” 2012, with projects beginning in June 2011
Team Eye of the Bull | 18
BibliographyClark, Don. Guest Lecture. Business Communication. University of Minnesota, Minneapolis, MN. 20 Oct 2010.
Edelson, Sharon. Pop Goes The Retail. Women's Wear Daily; 12/14/2009, Vol. 198 Issue 123,
Perez, Sarah. "Teens Still Love Texting, But Mobile App Use Is Growing." ReadWriteWeb - Web Apps, Web Technology Trends, Social Networking and Social Media. 14 Oct. 2010. Web. 30 Nov. 2010. <http://www.readwriteweb.com/mobile/2010/10/teens-still-love-texting-but-mobile-app-use-growing.php>.
June, Laura. "Nielsen: Android Makes Huge Gains in US Smartphone Marketshare, RIM Takes a Backseat, Apple Leads in Desirability." Engadget. 1 Dec. 2010. Web. 02 Dec. 2010. <http://www.engadget.com/2010/12/01/nielsen-android-makes-huge-gains-in-us-smartphone-marketshare/>.
Kearns, Kevin. "Generation Grid." Brand Mercenaries. 2008. Web. 30 Nov. 2010. <http://www.brandmercenaries.com/generationystats/generation-grid/>.
Sutherland, Ed. "Analyst: Apple Leading Mobile App Usage Increase | Cult of Mac." Cult of Mac | Apple News, Reviews and How Tos. Cult of Mac, 09 Sept. 2010. Web. 30 Nov. 2010. <http://www.cultofmac.com/analyst-apple-leading-mobile-app-usage-increase/58530>.
Target Corporation. (2009). 2009 Annual Report: A Fresh Approach. Web. 23 Nov. 2010. <http://investors.target.com/phoenix.zhtml?c=65828&p=irol-reportsannual. November>.
"Target Corporation: Company Profile." Datamonitor. EBSCO, May 2010. Web. 23 Nov. 2010. <http://www.datamonitor.com>.
Smith, Sandra. “Target Case Study: Back to College.” Minneapolis: University of Minnesota, 2010.
Team Eye of the Bull | 19
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