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- 1. 2020 . 2012 1 www.skyisthelimit.org/vizija2020.html
- 2. ? ? ? ? 2012 2 www.skyisthelimit.org/vizija2020.html
- 3. ,- 2009- 20 , , . - MLGA USAID , 10 2012 2012 3
www.skyisthelimit.org/vizija2020.html
- 4. 2000 Denmark Latvia Sweden Canada Iceland Bhutan USA Belgium
Finland UK North West) Australia Brazil Spain (Extremadura)
Macedonia (Skopje) Argentina Venezuela 4
- 5. / 5
- 6. ? ? . . : , , , ,, : , , , , 2012 6
www.skyisthelimit.org/vizija2020.html
- 7. 7
- 8. 7 , , , Know and UnderstandAbraham Maslow Richard Barrett
2012 8 www.skyisthelimit.org/vizija2020.html
- 9. , , , / - 7 6 5 4 3 - 2 1 9
- 10. : - , - , , , , 10
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- 12. : - , - , , 12 ,
- 13. : - T - 13
- 14. : - - O - 14
- 15. : - l - 15
- 16. - : - Personal Organisational - 16
- 17. 17
- 18. , () . =
http://www.valuescentre.com/culture/?sec=culture_in_organisations__nations
2012 18 www.skyisthelimit.org/vizija2020.html
- 19. 3 : / , / ? - ? -? 19
- 20. 10 A / K K K MMo O - 20 /
- 21. ? , 1) - 2) 3) : www.skyisthelimit.org/merenje.html :
www.skyisthelimit.org/diajamntskilidersip.html 22
- 22. ? 1. , , . = 48% 2009? . :
www.skyisthelimit.org/CVAmkd.html 23
- 23. 1. = 25%, 4 . 48%. 48% , . 48% . 2010 11 000 000 000 ( ).
52% . Barrett Values 0% , 21.15 ., 10.15 $ 10 150 000 000 . 24
- 24. 1. 10% : 10% - 19% : 20% - 29% : 30% - 39% : 40% : , 2012
25 www.skyisthelimit.org/vizija2020.html
- 25. ? 2. , . ( ) . ( ). . 26
- 26. 2. , 6 . 4-5, . . 2-3, . . . 0-1, poor. / . 3-4. . 1-2. .
0. - . : 0 . 1-2 . 3 > . 28
- 27. ? 3. 48% . 2 : - - USAID 20 , , 29
- 28. 3. , , () . Richard Barrett . !!! !!! !!! . 30
- 29. 3. , : - + = 10 .- + = , - + = , + = , 31
- 30. ,- 2009- 20 , , . - MLGA USAID , 10 2012 , , . 32 2012
www.skyisthelimit.org/vizija2020.html
- 31. ? 2008 44 Unilever 31% 5 . 33
- 32. 2009 Unilever 195 19% 2 34
- 33. 2007 2009 71% 91% , - Kees Kruythoff (CEO) * 35
- 34. 2007 2009 31% 21% 36
- 35. 2002-07 2008-09 3.2% 7% 37
- 36. E 2005Personal Values Current Culture Values Desired
Culture Values1. accountability (567) 1. cost-consciousness (313)
1. accountability (494)2. honesty (448) 2. profit (283) 2. client
satisfaction (363)3. commitment (403) 3. accountability (263) 3.
client-driven (347)4. integrity (376) 4. community involvement
(254) 4. employee satisfaction (330)5. responsibility (290) 5.
client-driven (229) 5. employee recognition (288)6. family (284) 6.
process-driven (219) 6. financial stability (218)7. respect (269)
7. bureaucracy (215) (L) 7. teamwork (204)8. trust (264) 8. results
orientation (215) 8. integrity (202)9. reliability (227) 9. client
satisfaction (204) 9. balance (home/work) (194)10. efficiency (225)
10. silo mentality (204) (L) 10. trust (187)PL = 10-0 PL = 8-2 PL =
10-0IRS (P) = 5-5-0 IROS (P) = 0-1-6-1 IROS (P) = 1-4-5-0IRS (L) =
0-0-0 IROS (L) = 0-0-2-0 IROS (L) = 0-0-0-0 1 Match 3 Matches 3
Matches LEGEND Underline = PV & CC match P = Positive I =
Individual Red = PV, CC & DC match L = Potentially Limiting R =
Relationship Red = CC & DC match (hollow dots) O =
Organizational Blue = PV & DC match S = Societal 38
- 37. 2005 2006 2007 2008 20091. cost-consciousness (L3) 1.
cost-consciousness (L3) 1. client-driven (L6) 1. accountability
(L4) 1. accountability (L4)2. profit (L1) 2. accountability (L4) 2.
accountability (L4) 2. client-driven (L6) 2. client-driven (L6)3.
accountability (L4) 3. client-driven (L6) 3. client satisfaction
(L2) 3. client satisfaction (L2) 3. client satisfaction (L2)4.
community involvement (L6) 4. client satisfaction (L2) 4.
cost-consciousness (L3) 4. community involvement (L6) 4.
cost-consciousness (L3)5. client-driven (L6) 5. results orientation
(L3) 5. community involvement (L6) 5. achievement (L3) 5. community
involvement (L6)6. process-driven (L3) 6. performance driven (L3)
6. performance driven (L3) 6. cost-consciousness (L3) 6.
achievement (L3)7. bureaucracy (L) (L3) 7. profit (L1) 7. profit
(L1) 7. teamwork (L4) 7. teamwork (L4)8. results orientation (L3)
8. bureaucracy (L) (L3) 8. achievement (L3) 8. performance driven
(L3) 8. employee recognition (L2)9. client satisfaction (L2) 9.
teamwork (L4) 9. being the best (L3) 9. being the best (L3) 9.
being the best (L3)10. silo mentality (L) (L3) 10. community
involvement (L6) 10. results orientation (L3) 10. delivery (L3) 10.
performance driven (L3)3 Matches 4 Matches 4 Matches 5 Matches 6
Matches 39
- 38. .25% 25%20% 19%15% 17% 14% 13%10% 5% 0% 2005 2006 2007 2008
2009 40Source: Barrett Survey
- 39. ? ANZ $3.500$3.000 $2.500$2.000$1.500$1.000 $500 $0 1995
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 (A$ ) 41
- 40. ? ANZ 100% 82% 85% 78% 78% 75% 72% 62% 58% 49% 50% 25% 0%
1999 2000 2001 2002 2003 2004 2005 2006 42
- 41. 2020 2020 (PV) (CC) (DC) 7 6 5 4 3 2 1 1. 2 1. 1 1. 1 PV -
CC 6 2. 6 2. 7 2. 2CC - DC 6 PV - DC 5 3. 5 3. 4 4. 1 3. 6 Health
4. 5 5. 4 4. 1 Index (PL) 5. 3 5. 7 6. 3PV: 10-0 6. 2 7. 5 6. 3CC:
10-0DC: 10-0 7. 4 8. 2 7. 5 8. 7 9. 7 8. 2 9. 5 9. 4 10. 7 10. 6
10. 6 43 Black Underline = PV & CC Orange = CC & DC Orange
= PV, CC & DC Blue = PV & DC
- 42. ?1. 12 . , 2. . .3. 44
- 43. - . . - Appreciative Inquiry - Open Space - World Caff -
Open Ended Inquiry 45
- 44. - ? ? ? ? , ? ? ? ? ? ? ? ? , ? ? ? ? ? ? ? 46
- 45. - , , ? ? ? ? ? ? ? ? ? (, , .)? , ? , , ? , ? () , ? ? , ,
, ( )? 47
- 46. http://www.skyisthelimit.org/diajamntskilidersip.html .
2012 48 www.skyisthelimit.org/vizija2020.html
- 47. ABN Amro Ericsson Nortel NetworksAdobe Ernst and Young Ohio
National GuardAllState Exxon PetrobrasAmerican Red Cross Ford Motor
Company PriceWaterhouseCoopersAmerican University IKEA Rabo
BankAstraZeneca ING Bank Royal Automobile ClubANZ Bank Internal
Revenue Service SEB BankBanque Populaire Johnson and Johnson
SmithsonianBP Oil Kelloggs Food St Lukes Health SystemBridgestone
Firestone Kraft ThriventCampbells Food KLM Total PetroleumCatholic
Health Services Konica Minolta Unilever FoodsCanadian Broadcasting
KPMG University of PennsylvaniaCapital One Lever Faberge US
CustomsCeridian Lloyds TSB VolvoComputer Associates LOreal
WegmansCorning Methodist Hospital Wharton Business SchoolCourt TV
Microsoft WrigleyDeutsche Bank Motorola World BankDuke University
Nestle Xerox 49