Comunicação unificada para Pequenas empresas - …br.comstor.com/documents/54863/SMB_1.pdf ·...

Comunicação unificada para

Pequenas empresas

Andre Camillo, Collaboration Pre-sales Engineer | Comstor

Andre.camillo@comstor.com

Revisão ISRG2 e novidades nas plataformas

ISR 4000 e seus serviços de UC

Communications Manager Express

Arquiteturas suportadas

Bundles SPIAD

Gateways Analógicos de voz

Cube Basic call setup:

http://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/117300-

configure-cube-00.html

Router Opera em Modo SRST ou modo CME - Sempre considerar licenças para

estes modos:

Ex: “L-FL-CME-SRST-25=“

Caso o cliente vá utilizar em modo CME, incluir licenças dos telefones (PNs

diferentes dos top levels mencionados):

Ex: Para telefones 3905/Analógicos -> SW-CCME-UL-ESS=

Para telefones 7841, 7962G-> SW-CCME-UL-ENH=

Itens para os Routers (exemplos):

Licença UC : “L-SL-29-UC-K9=”

PDVM : “PVDM3-64=”

E1s : “VWIC3-1MFT-T1/E1=”

FXS: “VIC3-4FXS/DID=”

FXO: “VIC2-2FXO=”

http://d2zmdbbm9feqrf.cloudfront.net/2014/usa/pdf/BRKUCC-2260.pdf

FaxSIP

Trunk

FXO or

E1

Analog

phones

PSTN

IP PSTN

Regional Branch A

Regional Branch B

Headquarters

CUCM

CUCM-BEPSTN

IP WAN

SIP trunk

FXO backup

NEW

Co

llab

ora

tio

n F

ea

ture

Se

t

0-20 50-250 250-350 350-500 450-100020-50

Hosted Collaboration Services

Pre

mis

e b

ase

dC

lou

d b

ase

d

LATAM

SPIAD

UC Bundles

Business Edition 6000

NEW

• A complete CPE solution: A fully tested infrastructure from a single source –Cisco routers, switches, and IP phones, all designed to work seamlessly together.

• Deployment options: Deploy as single CPE combining access + collaboration, or as stand-alone collaboration solution.

• End-to-end services: Access router , Call Control platform, End points

• Collaboration services: Voice + Video + Voicemail

• Increased revenue per user: Flexible devices allow service providers to deploy multiple services over the same CPE, increasing average revenue per user and reducing customer churn.

• Up-Selling: creates opportunity to later sell security and other managed services on the same platform

• Peace of mind: Cisco reliability and support delivers complete peace of mind, enabling service providers to deploy managed services with confidence.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

• Single SKU (LATAM-exclusive, hidden)

• All licenses included for 30 or 50 users

• 19” Rack Mountable Platforms, 1 or 2 RUs

• EHWIC slots : 4 single or 2 double

• WAN options : GE, nxT1, SHDSL, 3G/4G

• Voice Ports/Trunks options: FXS, FXO, E&M, R2, PRI

• ISM slot – with Cisco Unity Express included

• Technology package licenses

The new platform for Managed Services:

Integrated Access and Voice Deployments

SPIAD 2901 SPIAD2911

Max Users 30 50

Onboard WAN ethernet 10/100/1000 Ports 2 3

Voice Ports included 8 FXS 16 FXS

EHWIC slots

4 (1 used for included

analog FXS voice ports)

4 (2 used for included

analog FXS voice ports)

Voicemail 30 (on ISM) 50 (on ISM)

Conference (Meet me) Up to 16 parties (G711) up to 32 parties (G711)

SIP Trunk 10 sessions 25 sessions

Typical Options

VWIC3-1MFT-T1/E1 1-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1

PVDM3-16U64 PVDM3 16-channel to 64-channel factory upgrade

VIC2-4FXO Four-port Voice Interface Card - FXO (Universal)

Bundle 30 Users:

GPL~: $4,353

Bundle 50 Users:

GPL~: $6,616

SPIAD2901CME8F/K9

Cisco SPIAD2901 with CME 8FXS,PVDM3-16, UC License PAK

SPIAD2911CME16F/K9

Cisco SPIAD2911 with CME 16FXS,PVDM3-32, UC License PAK

Configuration and management CLI / Cisco Configutration Professional

Call control for IP telephony Cisco Unified Communications Manager Express

Voicemail and auto-attendant Cisco Unity Express adding ISM

Video telephony Standard 1:1 (softphone & videophone)

System Features

● Call forwarding

● Call Park

● Call Hold

● Reach me anywhere (Single Number Reach)

● Extension mobility

● Do Not Disturb

● Speed dials

● Locale selection

● Hunting Groups

● Paging

Music on Hold (MoH) Internal Audio File

Call restriction yes

Codecs G.711a, G.711u, G729, G722, H264

FAX yes

T1/E1 Requires T1/E1 voice card

Corporate Directory yes

Cisco Jabber® SmartPhone Only voice on iphone

Voicemail yes

Auto-attendant Multi-level

Night service with alternate greetings yes

Voicemail to email (notification) yes

Voicemail to email (attachment) yes

See all features on table 3 of

http://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-manager-express/data_sheet_c78-695471.html

Supported

3900 Series

Basic Voice

Communications

EndpointsAdvanced Business

Communication

Endpoints

Business

Communication

EndpointsAdvanced

Professional Media

Endpoints

Voice Conference

Station

8900 Series

8831

7900 Series

8800 Series

Advanced

Collaborative Media

Endpoints

9900 Series

4

9© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

• The SPIAD2900s run the same IOS images as ISR G2s with the same

licensing procedures (e.g. RTU licenses)

• The UC Technology license will be enabled by default to support DSPs and

voice features

• Some CUBE session included, can be expanded

• The DataTechnology license is optional

• The Security Technology license is optional and enables the IOS firewall, IPS,

IPSec, 3DES, and VPN

• Optional feature licenses upgrade the the UC and Security licenses to

provide features such as SSLVPN, IPS, SRST, and so on.

• SSL administration (vs. Telnet) of the SPIAD2900s is enabled in the K9 IOS

images for no additional fee

(For reference Only)

• V9.0 (IOS 15.2(2)T)

• Native video Conf for SIP and SCCP endpoints

• SNR and Paging for SIP endpoints

• Shared Line between SIP and SCCP endpoints

• ATA 187 support

• V9.5 (IOS 15.3(2)T)

• Hunt Group Enhancements

• Enhanced voice applications security

• V10 (IOS 15.3(3)M)

• Conference Phone 8831 Support

• Jabber for Windows and MAC

• V10.5 (IOS 115.4(3)M)

• Cisco IP phones 7800 and 8800 with FastTrack

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/33matrix.html

IOS packages(For reference Only)

•

•

•

•

•

•

Use These Helpful Resources

• SRST DataSheet http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps 2169/data_sheet_c78-520521.html

• SRST Supported Phone, Firmware http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/requirements/guide/srs10spc.html

• SRST Admin Guide: http://www.cisco.com/en/US/docs/voice_ip_comm/cusrst/admin/srst/co nfiguration/guide/srs_over.html

• CME 10 Supported Phones and features: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmeroad.html

• DESIGN REFERENCE: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/srnd/design/guide/cmesrnd.html

• CME Version x IOS version: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/33matrix.html

Dúvidas?