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Kerala - God’s Own Country
First Indian State to achieve universal literacy.
First Indian State to implement land reforms.
State with highest life expectancy
State with lowest birth rate
State with lowest infant mortality
State with hospital facility in every village
Robust Communication Infrastructure
The strong conviction of scholars that socio economic development in Kerala was possible only by removing the digital divide in the society, motivated Government of Kerala to launch a project to reach the benefits of Information and Communication Technology to common man.
E- LITERACY Akshaya evolved as a e-literacy project in 20o2 with the mandate to train one member in each of the of 6.4 million families e-Literate.
0
10
20
30
40
2004 2005 2006 2007 2008 2009 2010
Years
e-Literates ( Lakhs)
Survey was conducted with the help of LSGIs to identify the beneficiaries
Total Trained – 3.5 million
AKSHAYA EVOLVING as Citizen Service Center
Akshaya took a natural transition, necessitated by the needs of the society and sustainability of the Akshaya entrepreneurs by tying up with renowned educational institutions to impart various courses and to deliver G2C services.
Specific Objectives
100% e-literacy
Delivering of G2C Services
Single window for all services
Friendly Face of Government
Empowering citizen through ICT
Sustainability of Akshaya Entrepreneurs
Creation of a ubiquitous CSC network Employment generation in rural
Kerala
Major Outcome
• Digital Empowerment in the state
• One stop shop for citizen services
• Touched the lives more than 75% of Population
• Generation of of 15000+ employment opportunities • Women Empowerment -55% of Akshaya centers are run by them
E-Literacy e-vidya Intel Learn IGNOU Insight
UID Help Desks E-Payment , Birth and Death Certificate
E- District Labour Portal VAT E-filing CHIAK e-Grantz
KEAM Admit Cards Kudumbashree Basic Computer Training KNRK Welfare Fund, SSLC Result, University CAP ,M V Dept
Railway Ticketing Mobile Recharge
LIC Micro Insurance Email Services Internet Surfing
DTP. Utility Bills Money Transfer
SPARK Training and Data Digitization
Ente Gramam Malayalam Computing Kalalayam
Trained 3.4 million families under e-literacy campaign.
RSBY Health Insurance Policy for 1.7crore Population:Registered 1.6 lacs APL families and 1.9 million BPL families. Renewal of policy for 1.4millionfamilies
Transaction worth 2billion
Filed 480 thousand online Application for Ration Card
Intel Learn Program covered 100 thousand school children
Largest partner of IGNOU with more than 3500 students for various courses.
Partnership between Akshaya &Commercial Taxes helped Kerala to achieve 100% VAT Returns
More than 238 thousand application submitted under e-district
2 million citizens enrolled under UID through Akshaya Centers.
Over 240 thousand s online application is filed under e-grantz application
e-learning
IGNOU Courses
Education to the rural people.
Over 3500 students
Largest partner of IGNOU in
Kerala.
Intel Learning
Intel Education Initiative imparting internationally renowned computer courses.
Over 100 thousand students trained.
e-learning Contd…
E-vidya Govt certificate course in
Office Management
In-depth training on the different aspects of computer.
Trained more than 6000 students so far
Medical Transcription
Major job oriented courses in association with KELTRON
e-learning Contd…
Malayalam Computing Akshaya centers are the focal
point of this campaign
Enabling Malayalam in Government offices, colleges etc.
INSIGHT
Train visually challenged to earn better livelihood FOSS based;140 hours
Provided 30 hours Computer Training to 5 members each from 1061 CDS Members of Kudumbashree
Akshaya trained 5305 CDS Members
Website: http://sreesakthi.org/
SPARK
SPARK- Service and Payroll
Administrative Repository of
Kerala training through Akshaya.
A web based G2E integrated solution
for Service and Payroll Management.
Completed Training of 100 thousand employees .
AKSHAYA EVOLVING AS CSC ( KIOSK )
Status Granted on April 2008 through a Govt Order as a part of GOK IT Policy . AKSHAYA as SCA Single window for All Services on July 2009 through a Govt Order Institutional Mechanism to Hand hold the AKSHAYA.
E- PAYMENT E-payment platform(Semi Automated)
covers utility bills like KSEB, KWA,
BSNL, University fees etc.
1st to Implement an system without
the backend been automated.
Total No. of transactions so far- 4million
Total value of transaction so far- Rs.2billion
Website : http://www.e-kendra.org/
KVATIS Kerala is the 1st State to introduce
e-Filing of VAT returns to all
registered VAT Dealers.
Service launched on Jan 1st 2009
for all the 14 districts.
Total no. Of transactions- 770 thousand
Website: www.comtax.kerala.gov.in
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1000
2000
3000
4000
5000
Cumulative Representation of e-pay transactions from Oct 2010 to Sep-
2011
Cumulativerepresentation of e-paytransactions from Oct2010 to OCT-20110
500
1000
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Cumulative Representation of e-filing Transaction
from Oct 2010 to Oct 2011
E- TICKETING
All selected Akshaya entrepreneurs facilitated to get digital signatures.
Special terms from Railways No. of Tickets booked so far-
75000 Transactions ~6000/ month
MICRO INSURANCE- LIC
About 2 crore worth transaction were done through Akshaya
ENTE GRAMAM Online community portal launched by Akshaya in Malayalam. Maintained by the citizens of each village. Philanthropic editors upload the articles on the portal. Detailed information of the Panchayat. It is moved into a self sustaining model in Kozhikkod. Website :http://entegramam.gov.in
LABOR PORTAL
“Making Each Citizen A Creative Participant And Contributor Of The Knowledge Society”
Online community portal launched by IT Mission through Akshaya.
Piloted in Kannur More than 6300 Laborers registered. Website: www.labourbank.entegramam.gov.in
E-MANAL
An end to the black marketing of sand .
One Akshaya centre in every panchayat has been converted to a Nirman online centre, besides two each in municipalities and three in the Corporation.
Website: http://emanal.gov.in/
.
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Cumulative Representation of No. of KNRK transactions from Nov -Oct 2011
RATION CARD- ONLINE Department of Civil Supplies has launched the facility to submit online Application for Ration card through Akshaya.
Rolled out from first week of August
2010
Online Application Processed479934
Website:http://www.civilsupplieskerala.gov.in
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200000
400000
600000
Cumulative Representation of No. of online Application for Ration card
submitted by Akshaya Entrepreneurs
Collection of Monthly Contribution from registered Members of Kerala Non Resident Keralites Welfare Fund (KNRK welfare Fund)
No. of Transactions 19000
Value of Transactions so far- Rs35 million
website : www.pravasiwelfarefund.org
NRK Welfare Fund
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10000
15000
20000
Cumulative Representation of No. of KNRK transactions from Nov -Sep 2011
CumulativeRepresentation of No. ofKNRK transactions fromNov-10 to sep- 11
CHIAK- APL Enrollment
Comprehensive Health
Insurance Agency of Kerala .
Nodal agency for the Implementation
of the Rashtriya Swasthya Bima Yojna
APL beneficiaries enrollment through
Akshaya E-centers.
Total No of APL enrollments 160 thousand website: www.chiak.org
CHIAK- BPL Registration
Akshaya on behalf of Chiak registered
2million BPL families
Renewal of CHIS for 18 lakhs BPL families
Covered 1.4million families Reached the benefit to more than more 17million citizen
CHIAK- Renewal
Akshaya- Chiak Unparalleled Success s
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APLRegistration
BPLRegistration
RSBY Renewal
RSBY Registration & Renewal through Akshaya(in Lacs)
RSBY Registration & Renewal through Akshaya(in Lacs)
.
Engaged with Commissioner for Entrance Examinations to provide Admit Cards to the Students appearing for Medical, Engineering
Entrance
No. of admit cards disbursed by the Entrpreneurs within 7days time 16000
Website: www.cee-kerala.org
Facility to file online application for the admission of degree courses are launched through Akshaya Centers
Over 100 thousand application filed
Website:http://www.cap.mgu.ac.in
E- GRANTZ
SC/ST welfare department.
Online registrations
Stipend for Post Metric SC/ST
students of Kerala.
No. of application filed.-240 thousand
websitewww.egrantz.kerala.gov.in
ELECTRONIC DELIVERY OF SERVICE
1st State to Implement ESD. Form Standardization Digital Signature Interoperability Between Departmental Databases.
Services of e-district through Akshaya
E - DISTRICT SERVICES Inaugurated on 17th Dec 2010 in Kannur More than 2 38 thousand certificates issued within 9 months time
Website: https://www.edistrict.kerala.gov.in/ Possession Certificate
Possession & non Attachment Certificate
Inter-Caste Marriage Certificate
Life Certificate
Widow-Widower Certificate
One-and-the-same- Certificate
Conversation Certificate
Destitute Certificate
Family Membership Certificate
Dependency Certificate
Caste Certificate
Community Certificate
Residency Certificates
Identity Certificates
Relationship Certificates
Nativity Certificates
Legal Heir Certificate
Solvency Certificate
Location Certificate
Valuation Certificate
Location Certificate
Non-remarriage Certificate
E-district - Statistics
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Cumulative Represenation of No. of online e- District Application
submitted
CumulativeRepresenation of Noonline e- DistrictApplication submitted
Unique Identification Number
( UID)
Akshaya Centers are the
Enrolment agency’s for the Rural
Kerala.
Launched Pilot Projects at Alappuzha and Thiruvananthapuram
UID Enrollment
No UID enrollment so far through Akshaya- 2million
Website: http://uidai.gov.in/
UID Enrollment
0
500000
1000000
1500000
2000000
2500000
Cumulative Representation of No. of UID Enrollment from June11 -till
date
e-Business
.
BSNL Product sales centers
Started distribution of Idea,
Vodafone, Airtel, IFFCO (Green
Card) products through Akshaya
centers.
Tours and travels facility
BSNL Key System
Money Transfer
Total Revenue from G2C service (Mar 2010 to Oct- 2011- Rs.160 million
Income of Akshaya Entrepreneurs from G2C services
Chiak BPL e-pay Chiak Renewal ILP
Ration Card e-filing e-vidya e-district
Kudumbashree e-manal Chiak APL e-grantz
UID Enrollment MC Ignou SSLC Mark List
others KNRK Welfare Fund KEAM Admit Cards Medical Transcription
USP of Akshaya
a. Ubiquitous network
ONE Akshaya e-CENTRE covers about 2-4 sq. Kms serving 1,500 -3000 households
Akshaya Centers - 2000+
80% Akshaya e-centre's are in rural areas
Kerala: 14 districts, 63 taluks & 1453 villages
USP of Akshaya contd
a. Proactive citizen services
Citizen can avail the service
24/7 basis .
Flexible working hours. Citizen may contact AEs over phone .
USP of Akshaya Contd
c. Government face with corporate heart
d. PPP model Invested around Rs.2lacs/- by the Entrepreneurs for the infrastructure Creation of Micro enterprise
USP of Akshaya Contd e. Win-win situation for Citizens, Governments and Entrepreneurs To the Citizens: • One stop shop • Flexible office time to avail services
To the Govt: • A credible delivery channel monitored by the Govt • No investment required to set up service delivery
centers and human resources
To the Entrepreneur • Means of livelihood • Social Recognition
By Dr. Rajan Varghese Pro vice Chancellor MG University
“ Congratulations for Akshaya team for being no.1 in the country for achieving 92.34% of good quality (against target of 80%) UID Enrolment “ Mr. Surendra Babu Asst. Director General UIDAI
“A proactive decision to involve entrepreneurs of Akshaya, the information and communication technology (ICT) project of the State Government, has ensured Kerala achieve 100 per cent coverage in e-filing of commercial tax returns. “‘Commercial taxes-Akshaya synergy, a success story of an “e-governance initiative of the Government of Kerala,” ' Dr N. Ramalingam and Dr C. S. Venkiteswaran Gulati Institute of Finance and Taxation (Gift)
Managers Finance Officer Zonal Coordinators
1. Manager (Networking) 2. Campaign Manager 3. Service Delivery / Content Manager 4 .Manager / Coordinator (E-governance Services)
FO Monitors the district-wise fund allocation
3 in numbers. Coordinate activities in each zone.
Director
5 Project Assistants
Assistant District Coordinator
District Coordinator(district
Collector )
Akshaya Coordinator
Block Coordinator
APC (Administration) APC (Accounts)
Data Entry Operators Project Assistants
campaign executive
Tele Medicine
Business Correspondent
e-learning
E-business Complete UID Enrolment
E-governance
Offer Expertise to other states
FUTURE PLAN - E-governance
Status of e-governance initiatives in Kerala
completed
not completed
No. of districts in Kerala – 14 No . of districts rolled out e-district
project- 2 No. of services proposed through e-
district- 100 No. of services available through e-
district -23
Action
plan % Status
Dec-10 3 2districts with 23 services
Dec-11 10 6 districts with 23 services
Mar-12 23 14 districts with 23 services
June-12 40 14 districts with 40 services
Sep-12 60 14 districts with 60 services
Dec-12 80 14 districts with80services
Mar-13
100
14 districts with 100
services
Revenue Dept Phase 2
Motor Vehicle
Police Agriculture, LSGI
Revenue Dept Phase 1
Passport, Election Grievance Redressalessal
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120
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Kerala e-governance Action Plan- Percentage wise
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