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The crowd’s got talent User-generated Muji products outperform their designer-generated counterparts.
Holistic brand design Bare Escentuals embeds a simple "swirl, tap, buff" ritual into every brand experience.
Product service system BMW plans to offer i3 owners use of longer-range BMW vehicles for out-of-town journeys.
The Heineken concept club The stories of 120 clubbers inspire the creation of a visionary pop-up club.
From insight to experience Order a beer by tapping the bottle-shaped icon on the interactive bar surface.
Air France & KLM transfer journey Engaging frequent flyers in the creation of a positive transfer experience.
Offer them the tools to collaborate Timed challenges and gamification stimulate a collaborative and creative setting.
Innovation in a Conversation Nation
Internet users
(per 100 people) International Telecommunication
Union, World Telecommunication/ICT
Development Report and database,
and World Bank estimates.
High involve- ment
Low involve- ment
Social indepen- dence
Inter- personal influence
Independent innovators
Social influencers
Laggards Followers
Find them in their natural habitat People with similar interests have a tendency to unite in (virtual) communities.
Vodafone smartphone applications Users get access to beta versions of Vodafone services to fine-tune them together.